My husband contacted this company last Thursday (4/8/2021) and made an appointment for the next day (Friday) set between the hours of 11 and 12. My husband missed a few hours of work that morning to wait for someone until I could be off to be there. At 1:30, with no technician and still no phone call, my husband called them back and spoke with someone (I was here for the phone call and heard the entire call myself as well) and the man was able to call my husband by his name before my husband could identify himself, as well as he was able to provide us with the correct time we had scheduled. This individual told us that we were the next stop on the list and a technician should be contacting us shortly, and told us it would most likely be between the hours of 2 and 4 now. We understand that jobs take longer than expected and were not upset about this, and asked if the technician would call us when he left the call he is on and started heading this way. The man on the phone said that was no problem and he would relay the message. 6:30 rolls around, and we have STILL yet to receive a phone call from anyone, and no one has made it to our home. At this time, we make several attempts to make contact, however when we call the shop we find out they closed at 4:30. We still continued to wait, hoping maybe a phone call would be placed to offer a new appointment time. BOY WERE WE WRONG. We stayed home all weekend in hopes that someone would either contact us, either by phone or actually show up to our home, but no one ever did. It is now Thursday morning (4/15/2021) AND ABSOLUTELY ZERO CONTACT HAS BEEN MADE BY THE COMPANY. This is ABSOLUTELY unprofessional and we no longer wish to utilize them for their services. Not sure how you can run a business this way, but we will be making contact with someone else. I would not recommend them to anyone, and I wouldnt even give one star if it would let me give a zero star review. This is the very first negative review I have ever left for ANY company. Its a shame.My husbands name is Kyle Kelley, and thats the name the appointment was under. Just to make that clear as well.

Kenneth Was awesome fixed out ac in no time love this company!!

Collier came out to our house in the time they said they would. He was very knowledgeable and explained what he was doing. Was done in about an hour.

Farris Electric ran electricity to my storage building. They were professional and prompt. I would recommend them for any electrical work. World Class Folks. Thank you!

The guys at Farris Electric have saved my A/C multiple times! They were able to trouble shoot my issue (which was burnt out fan motor) and fix it very affordably. I will continue using them for any electric, heating, or A/C issues I may have in the future.

Great customer service!