I will give two stars for service because they did give me the opportunity to bring in paper work to get a refund at a later date. However, it does concern me that they couldnt or wouldnt look for my paper work on their system that was less than 24 hours old to help get me a refund! Shame on me for forgetting my paper work during an EXTREMELY stressful time in my life and not living just 5 minutes away. Hopefully they will do the right thing and donate a brand new bedside commode to a family that is in need and not resale an item twice to raise their profit margins that are already inflated from what I can tell.UPDATE: I have updated my previous post and given a better rating. They did come thru with a refund when i came back in with paper work. They were very nice and respectful as always and my experience was a positive one.

Whats there problem! Ive called twice today and they never answered the phone either time. All I had was a question and I wanted an answer before driving to Duncan from Comanche. There service has really dropped from 5 years ago.

This place is a mess.Took two weeks to answer phone. Then didn’t take insurance.

I have had good service at Advanced for 10 years. If you dont like it, just keep complaining and start driving to Lawton. You have a lot better chance of getting shot over there.

Best medical supply place ever. The employees are so kind and loving and make you feel loved and make you fit in. They do their job very well and put up with some very weird people. I love them and I will for sure keep using their company.

I switched companys because advanced medical in Duncan Oklahoma refused to deliver my oxygen until I threatened to turn them on to Medicare and Oklahoma health authority. It took 3 phone calls of me explaining I am homebound. I would not suggest this company to anyone.

I was very blown away by Mr. Mitcham and his knowledge today. I have been trying to get my flat feet looked at for custom orthotics by several different office setting doctors, but was afraid of that I could not get them covered because of insurance not taking flat feet as a valid billing option. He educated me in the importance of having shoes that support my issue first over the inserts, and gave me a hands on example from having one of their shoes on one foot and my old one on the other. You could clearly see the difference in the strain on my feet between the two.But I digress this boils down to being a cheaper option for me going through Mr. Mitcham and a faster one than, if I had gone through a office setting. I am an avid weightlifter, hiker, and rock climb who hasnt been able to enjoy these things as much due to this issue causing lower disk degeneration. This option Jason has provided me will serve me for an active life style going forward.

Worst medical supply company I have ever had to deal with

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