I like this clinic, the nurses and receptionists are nice and make me feel very comfortable when I come in! However, today I had an unfortunate experience at my appointment. I called this morning to try to get in quickly today for what I thought was a broken toe that I keep whacking on things— I’m going out of town next week where I will be doing lots of walking and was looking to try to solve the issue before then. I told the receptionist I was looking for a brace of some sort and she was able to get me in very quickly for that! When the doctor came in (I won’t say who because maybe he was just having an off day) I could tell almost immediately that he was maybe frustrated or annoyed. I was nursing my 8 month old son when he walked in so maybe that’s what put him off at first. He sent me to X-ray and my experience was great there. When I got back to the room, he came in and told me my toe wasn’t broken which surprised me so I asked him if he could tell me what could be causing the pain I’m having and he didn’t give me any useful information or suggest what it could be, even after looking at it in person as well. He did give me a prescription for a flat shoe even though it’s not broken, which I am grateful for as that’s what I wanted out of this appointment. But the overall interaction with the doctor had me feeling awkward. I felt almost stupid for coming in, like I was wasting his time because of some silly toe— I was embarrassed because of this so I tried to explain I wouldn’t have come in if I wasn’t heading out of town where I’d be doing a lot of walking and he essentially brushed off my comment and said goodbye. I felt like I was such a nuisance for coming in, and that really bummed me out. This will not deter me and my family from continuing to receive care here, but I am pretty disappointed with this specific interaction and I will not see this doctor again.

I recently had a new patient checkup with Dr. Rasmussen at the Mount Royal location and it couldn’t have been a better experience. As a retired health professional I admit that hold high expectations for providers and services. Dr. Rasmussen was very knowledgeable, professional, and most importantly a good listener. He addressed all concerns and questions I offered and provided sound and caring advice. The receptionists, nurses and lab personnel were also very competent and pleasant. It’s a relief to know I have a safe and reliable home for my healthcare. Keep up the good work and thank you!!John Heckert, DDS

If your a patient wanting to be seen by the only suboxone doctor at this medical clinic dont. I was told to go through st.lukes to continue suboxone care while pregnant. Never had a dirty opiate UA with st.lukes before being on the medication however I was late due to letting an elderly lady go first in line wich took 10 minutes Dr. Kufal decided to cut me off my medication cold turkey being 21 and trying to get better while the doctor that is supposed to help with this didnt he was followed by a student and never treated me like this before. Would not recommend.

The best! My wife and I both have our primarys here. Friendly and clean place with a good area for the kiddos. Not typically a long wait either. Even for urgent care. My first choice for clinics!

Pt folks are great

The staff is seriously incredible here. They make you feel welcome and important. Some clinics act too up tight and you feel like you are at the doctor. Here they treat you like an old friend or family. I would definitely recommend this clinic to anyone!

I would give less than a star if I could. I went in asking for a check up since I hadnt been to the doctor in over 5 years. I told him I just wanted to make sure everything looked good and I had no serious health issues I should be aware of. All the doctor did was use a stethoscope to check my lungs. He didnt even bother with nose, throat or any labs. Acted like I was a nuisance the whole time I was there and looked at me a total of 3 times. The rest of the time he talked to his computer. My insurance covers annual exams so I was confused when I got a bill in the mail. Called the front desk and the lady I spoke with told me oh well you asked for a check up not a physical so that is not covered. Apparently asking for a check up means a check on any of the prescriptions you are taking. This facility had to of known I wasnt asking for a check on my meds, because I am NOT currently even on any prescription medications! So in the end, I did not get my exam that I wanted done, and I am forced to pay a bill for a med check when i am not even on any meds. Ridiculous.

Receptionist is an absolute nutcase. Asked for my name and birthday, set up an appointment for me, but then put me on hold for 10min, then had the nerve to ask me about my name and birth date again, as if I were a new patient, when I asked her why she was very confrontational, hung up on me and told me to call somewhere else! This is a consistent trend among the St Lukes clinics! Their receptionists are some of the worst youll encounter anywhere in this town. It is absolutely infuriating your health is in the hands of such individuals

Very impressed with the level of service and care at St. Lukes Mount Royal.