Had an 8:40 Covid rapid test appt through Minute-clinic at Drexel Hill CVS. There were no Minute-clinic staff there, only other people waiting for tests in the designated parking spots.Waited 40 minutes- no texts, no staff, nothing from Minute-clinic. All attempts to contact them just circled back to the automated line. After waiting 40 minutes an employee comes out of CVS & let’s everyone waiting for Covid testing know that “the system is down” and to wait for more info. We waited for another 15 and left.Minute-clinic left us “out to dry” - no opportunity to speak with a customer service rep, only a lame text option where the customer service rep could only send me back to the automated line. This service offered no assistance with scheduling another appt to bypass the long wait for another Covid test.Wish I could give no stars

My husband and I recently used the Minute Clinic to get vaccinated for an upcoming trip. Chris was extremely nice and informative. He also gave painless shots.

Place is horrible. First visit made appt online for dot physical . Got there fifteen minutes early went in at scheduled time he said it was to close to there closing time to have that type of physical done. Today . I made an appointment yesterday for my daughter to get a sports physical . Waited there 30 mins past appt time . Get in exam room to be told there credit machine was not working it had been down all week. Really a week and it still doesnt work . Why wouldnt the web site online say cash only when you make the appt . It was the same guy there both times and is very ignorant and rude . Will not be back a third time.

Eric is a horrible store manager. He is short-tempered, yells at and hangs up on customers on phone. Should not be a manager at all.