Po
Podiatry Health Center Diane Collier, DPM
204 Luds Way, Dothan, AL 36303, United States
Comments
Ro
Review №1

The Doctors and Staff are outstanding, professional, and personable. My issue was well cared for and healed quickly. The only complaint is the same as most medical facilities, the appointment time is never adhered to. My appointment was at opening time, when I arrived several people were waiting at the door and were taken in order of arrival which meant my appointment just disappeared.Suggest taking those with appointments ahead of walki-in except for emergency of course.

Ha
Review №2

Dr Collier, Brooke and the entire staff are great! Dr Collier spent time with me and made sure all my questions were answered. Brooke worked with me to get the proper measurements of my foot and helped me pick out the best shoes for my diabetic feet. Thank you so much for your care and following up with me. You guys are the best!

Re
Review №3

In May I scheduled an appointment for July as that was as soon as a new patient could get in. My appt was for July 20 at 8:10 AM. When I arrived I checked in, turned in my paperwork and then sat in the waiting room for almost an hour before the front desk receptionist came over to tell me they didnt have an appointment for me and were trying to work me in. She stated it had happened a lot to new patients lately and they didnt know what was going on. I understand computer issues and glitches but to let me sit there that long knowing the issue immediately and not let me know not considerate and a big waste of my time. They then told me they could NOT work me in and Id have to come back another day. I was floored. Im sorry, but if you know your system messed up the appt I think the least you can do is work the appt in somehow. I was told Id be called by the end of the day to reschedule for another day as of now I still have not received a call. Incredibly poor customer service on all fronts. *Full disclaimer this is not a 1 star review on the doctor, but the staff. The Doctor may not even know what happened and may be wonderful, but it was handled poorly by the staff on numerous fronts.

Br
Review №4

They was all very nice and polite. They answered my questions in quick response. Thanks

Do
Review №5

Love Dr. Collier and her staff. I would recommend this group to anyone who is in need of foot care.

Ka
Review №6

Every aspect of the office made you feel comfortable and not apprehensive. The office and medical staff were all very helpful and answered any questions I had. Dr. Collier was amazing, making me comfortable and not anxious.. She explained what caused the issue and how I can control it. As she performed the surgery she explained to me each step. Thank you Dr. Collier and your staff for my pleasant experience. I would recommend Alabama South Family Podiatry.

BA
Review №7

Office staff sent my paperwork in the mail. I filled it out and returned to them while my husband and I traveled.. I arrived at the office early, and I only waited about 5 minutes. The receptionist had my paperwork ready, and i went on back. Nurses and assistants were friendly and gave me a smile in the halls. The young man had trouble getting my B/P since he couldn’t get the wrap to hold on my skinny arm. He was very patient as he did get a good reading. He did my x Ray also, and he was very courteous and professional. 5 stars to him also! Dr. Collier was just as kind and professional as she was 10 years ago when I last saw her. She gave my injection in my bunion, which I hope lasts 10 years from the last one. Dr. Collier’s office is very beautiful and spacious. The last time I saw her, the office was on Honeysuckle Avenue. I was out within 40 minutes to go about my day. It was an ideal doctor’s visit.

Co
Review №8

Always great!

Ji
Review №9

First time I have ever seen a podiatrist. the office is really nice and big. the staff are top notch. I saw Dr. I, he was awesome. I would definitely recommend this office to everyone. they make you feel like family and like I said this was my first visit. look forward to continued care from them.

Do
Review №10

Dr.Syrus was the most pleasant foot Dr.I have ever been. to.She really cared about her patients that see her.Shes the only one that gave me anykind of relief for my heel pain.Thank you so much.

Wa
Review №11

I am very satisfied with the staff, the facility, and the procedure. Dr I and the staff were great. The office was clean and well kept. I was able to get an appointment within a week or so. The procedure was done professionally and today, the day after, the toe is not particularly sore. Thank you, guys!

ke
Review №12

Excellent and very friendly staff all the way around. I enjoy my visits there. Dr. Collier has made excellent decisions on who is to be on her staff. I enjoy interacting with them all.

Br
Review №13

Dr. Collier is awesome! I had horrible ingrown toenails due to psoriasis. She got me in to her office in a timely manner and performed the excisions and now I am pain free with beautiful toenails again.😊

Ja
Review №14

Dr. Collier is Very Nice and very knowledgeable.Her assistants Are as well. I have been seeing Dr. collier for over 3 years now and would recommend her to anyone. In fact I have to several friends and family.

Je
Review №15

Dr.Collier and staff are wonderful. I’d never been to a podiatrist before but it was a great experience. She is kind and knowledgeable and I would highly recommend her!

Ja
Review №16

Great people to work with. Everyone greets you with a smile. Their number one priority is your care.

Ja
Review №17

Friendly and curtious staff working together in a very clean and comfortable facility. Physicians and assistants work see to the patients need and care. Anyone with foot issues I would highly recommend them.

Ro
Review №18

Very friendly and knowledgeable staff. The doctor explained, in detail, my treatment options and talked me all the way through it. Staff ensured I understood the follow up care. I was totally impressed and recommend this clinic to anyone with foot issues. Im certainly going back.

Ju
Review №19

My 13 yo son had an ingrown toenail that was causing him a lot of pain. After calling around EVERYWHERE, no one would see him for weeks. I called Alabama South Family Podiatry and they were able to make arrangements so I had an appointment for the next day. The staff was very professional and polite as well as quick to fix my sons toenail. Im very grateful for the effort they made to help us.

La
Review №20

Very nice facility and courteous staff. I had somewhat of a long wait, but everyone was apologetic. I will definitely go back when necessary and recommend to others. Dr. Roman was very knowledgeable and patient in explaining treatment for my ailment.

Ch
Review №21

The Doctor was grace she help me with my feet. But when it comes to getting the Inserts made for my shoes... they made the cast of my feet and told me the Inserts would be in in 8 weeks. 10 weeks later I get a letter in the mail tell me the they broke the cast of my feet and needed me to call. So I call them and told I had to come back in to have the cast made again and someone would call me and make the appointment. Two weeks late on call and no appointment. Had to get my money back.

G
Review №22

Dr. Collier and her staff are very professional, polite, knowledgeable, friendly and straight to the point and I like that keep it up the good work and recommend her services to anybody with feet problems.

Wa
Review №23

After the numbing things went very quickly i was good with that. Very proffessional

Bo
Review №24

Had my first visit last week. Fast intake from waiting room, prompt care, thorough exam, great bedside manner from nurse to Dr. Ivanick! Great treatment plan that I feel comfortable with. Check out was as smooth as intake. Highly recommended!

Ca
Review №25

The office was clean and orderly, the personnel were polite and knew their job. I know this is where I will go again if I have the need of a poidatrist.

Su
Review №26

Very pleasant 1st visit. My last Dr had a cold, almost rude staff and I felt like a number to everyone. At Dr. Is office, I was offered a procedure that with no down time and much less expensive. Since I was self pay, that was much appreciated. He didnt have to do that. I trust them and have happily found a new podiatrist.

ju
Review №27

Very thorough. Very friendly. Very knowledgeable. Minimum wait time. Doctor did not rush thru appt but made sure I understood everything before leaving . Great staff ! Conveniently located facility.

Ed
Review №28

First visit, Dr. Collier took the time necessary to thoroughly explain all procedures and answer my questions in a manner that was understood by myself and my wife. We did not feel as the appointment was rushed, although our visit was over an hour beyond the scheduled appointment time. Very nice facility, pleasant staff.

Jo
Review №29

Dr. I was very thorough in his examination. He took lot of time with us to make the correct diagnosis and recommendations. I was very impressed.

Bo
Review №30

I accompanied a family member to Dr Colliers office numerous times last year for a chronic foot problem. The staff was always warm and welcoming and the doctor was knowledgeable in current therapies and treatment options. Glad to have such a great podiatrist in our area.

Jo
Review №31

I had a great experience at this office. The staff is very friendly and caring. My appointment was at 10am but eventhough I waited for about an hour for the doctor to come in I was never left in limbo. They apologized and offered me some water. Dr. I was very friendly and knowledgeable. He too apologized for the wait. I would recommend this offense to anyone.

Ta
Review №32

Dr. Ivankiv and his staff are pleasant and knowledgeable. The doctor took his time with examination and explanation of my problem, detailing all available remedies. He talked me through the treatment as it was being done. Much better than a prior experience with a different podiatrist.

D
Review №33

Highest level of expertise with courtesy and caring for each persons individual needs.

Ma
Review №34

First time visitor to AL S. Family Podiatry and I chose them based on their google reviews, but after going 2 times I see why they get high remarks! From the first time I called I could tell I was in good hands. The young lady who answered the phone was genuinely concerned for my issue and found me an appointment quickly b/c walking was getting difficult. She listened and put me with Dr. Syrus, who turned out to be a great fit for me and my issue. All the staff I encountered were sweet and genuinely cared about my issue. They have a beautiful facility and it is easily accessible with minimal traffic and lots of parking. They even had free wifi! Anytime I have feet issues this will be my first source for getting help!

Mi
Review №35

We had a good visit. Short wait. The only thing i would recommend is name tags. No one wore a name tag.

An
Review №36

This is Billy, the patient. The service is awesome. I have been a patient for years and Dr. Collier will take time to discuss issues with you. You dont feel like you are in a production line.......in and out. I recommend her for she is very, very good. Thanks TEAM...............Billy Hall.

Je
Review №37

Doctor Ivankiv and his nurses were extremely nice and professional.

Jo
Review №38

I suffered from ingrown toenails and was recommended here I self treated for 10 years because I was scared of needles and the procedure was painless! And the staff and Dr.I was incredible! I will definetly be back and this is my go too! Can’t thank them enough!

To
Review №39

My nickname for Dr. Whitney Syrus is now ”Dr. NoPain”. Having never seen a podiatrist before, I was apprehensive. I thought that they’d examine, diagnose and SCHEDULE a solution (procedure). Nope- Dr. Syrus dove right in with minor surgery to ameliorate my malady. I value efficiency and competency. Alabama South Podiatry effusively demonstrates that.

Ka
Review №40

Dr. Collier and staff were very efficient and kind during the stressful pandemic.

De
Review №41

Saw me on time, were quick and efficient. Only problem was the wait on the appointment. took three weeks to get in. I realize doctors are busy but having to walk on your pain for three more weeks was a bit much, but it is what is. Now that I have been seen I am glad to be getting something done to start the healing process.

Ki
Review №42

Beautiful office, great staff. Ive always had a great experience with the Doctors and staff.

Ke
Review №43

All the staff were friendly and helpful. Was a great experience.

ch
Review №44

Really pleased with Dr and staff went extra bit Great experience

Gw
Review №45

Sweetest, kindest and best foot care you can find. Always professional and never a harsh word. They are the best~

Ba
Review №46

No wait time to see the doctor. He was very good and took care of my foot problem quickly and efficiently. Will definitely go back to him.

Br
Review №47

I had two appointments and still have the same problem that I had when I went to her. I need at risk nail care, but never received it because they said that she needed specific paperwork to do the nails. Well, I am the patient and I wasnt given the paperwork and neither was my doctor. So I drove an hour away through a storm to be mistreated. I felt that the staff knew in advance what was going on but I will never go to this doctor again 😔😞.

Tr
Review №48

My feet havent felt this great in years! I dont know why I waited so long to get them seen about. Ive been telling all my coworkers who work on concrete all day like I do to go to this place like I did!

Ge
Review №49

Doctor and staff was really pleasant not a long wait I like that

Ky
Review №50

Where can I start ? Im the kind of person that lets no one touch my feet . Until I came here . They did an excellent job , I had spurs on both feet and have had for Id say 30 years that had got so painful I had to do something . I didnt feel a thing while he removed them and I havent had any more pain what so ever with them . I highly recommend them . Doctor was great and so was his assistant who keep me calm the whole time . Thanks again for the great work yall have doon with my feet . I now have Happy Feet again .

Ma
Review №51

Very efficient friendly, and courteous staff. The doctors are great. Rhey really care about you.

Na
Review №52

Dr. Collier is the best! Friendly, compassionate and a good doctor.

Mi
Review №53

Dr I is AMAZING. Great bedside manor as well as forward thinking.

Ti
Review №54

Am very eased with Dr. I.. He has a awesome mater abput him amd i was pleased with the service i recieved. He face me a shotnof steroids in my foot and i did not feel a thing!!!!!

St
Review №55

2 hour wait time! My time is just as valuable as a Dr. I would think they could at least let us know they are behind when you sign in!

Je
Review №56

My husband and I are planning a trip abroad that entails a lot of walking, and he had a very sore infected ingrown toenail. After calling several places in both Enterprise and Dothan, ASFP worked to get him in quickly. The staff were helpful and courteous, and Dr. Ivankev was great! He performed minor surgery swiftly and expertly. The office is clean, well-lighted, and very attractive. The restrooms are spotless. All in all, a totally satisfactory visit!

L.
Review №57

Highly educated professionals! By far the best podiatrist team in the Wiregrass!

Co
Review №58

I have had two appointments with Diane Collier. I have attempted to have two additional appointments, but due to the tremendous wait time, I had to leave the office w/o being seen both times. The first time I waited for 45 minutes and there was still several people ahead of me. Today I waited for 35 minutes and asked to speak with someone. Another patient came over while I was speaking with the Dr and said she had been there for 2 hours and no one came out to speak with her to let her know what was happening.She was completely aware of the back log over the last several weeks due to a new computer software system they had installed. Rather than call patients and let them know, or perhaps schedule some distance between the patients, the scheduling was not changed. I would NOT RECOMMEND seeing any Dr that shows this kind of lack of consideration for their patients.

Va
Review №59

Excellent care, very thorough and extremely well explained.

Ge
Review №60

Office was very clean, treatment was timely, staff was caring & pleasant.

So
Review №61

I received excellent treatment from Dr Ivankiv, I would highly recommend him and I will definitely continue going to him for my medical care. Dr Ivankiv is very very knowledgeable and abreast of current medical practices and procedures.Thank you Dr Ivankiv and I give you a :GREAT BIG SHOUT OUT FOR YOUR GREAT SERVICES!!!

De
Review №62

The people here are very friendly and helpful. They worked me in and stayed late help me. I cant say enough good things about everybody. I just wish that I had found them sooner.

Am
Review №63

Absolutely love this office! Dr Green and Dr Collier are great! Couldnt ask for better service!

De
Review №64

I highly recommend Alabama South Family Podiatrist. My feel and look better than ever.

Le
Review №65

Very friendly staff and knowledgeable doctors would recommend to anyone

Ph
Review №66

Ive been going here for years Dr. Collier is a great doctor and her staff is always nice .

Li
Review №67

Great place that makes you feel special while giving your foot the Best of care❤️

Re
Review №68

Very pleasant experience! Friendly and courteous Doctor and staff.

Le
Review №69

Outstanding care and service. The people in the office seem to care about their patients.

Wi
Review №70

All was excellent with one exception. Was told over the phone appointment was for 8.10, upon arrival was told it would be 9. Was not the only one that was done that way.

Ja
Review №71

I took my mother & she had a great appointment.

B
Review №72

Very pleased with complete visit.

Ni
Review №73

Excellent and on-time, as usual...Thank you for the good service..

ti
Review №74

30 years ago severe trauma to my foot required surgery. I have lived with that pain. Plantar fasciitis was diagnosed by a local orthopedic group who couldnt help. She has worked with me and I am 100% improved.

Sh
Review №75

Everyone was extremely nice to my dad and he loved the doctor.

R
Review №76

Professional Staff and Doctors. Easy appointment schedule and caring treatment.

Ti
Review №77

Wonderful service, Doctors great and personal very knowledgeable

Ti
Review №78

I truly appreciate the care Dr. Collier and her staff showed. I am glad I picked Alabama South Family Podiatry.

Co
Review №79

Love the staff. Great place and great service.

Ka
Review №80

Brought my 85 year old Mother to see Dr. Collier for problems with her feet. Office is brand new and looks nice. We had all paperwork filled out in advance, and a 4:15 appointment time; assumed it would be short wait. My Mom was thirsty, no water fountain of any type for my Mom. Staff would not even offer her a drink of water from a paper cup. I was afraid to leave, fearing she would be called back and I would not be there to assist my Mom. 55 minutes later, they took us back to see the dr. in the exam room. Dr. Collier was nice enough, but never addressed the fact she was the doctor in to see my Mom. She cut my Moms skin while trimming her toenails. Her eyes were very red, indicating she was very tired from too long hours and overworking. I think she should cut back on amount of clients, get some much needed rest, and for Gods sake, get some type of water for your patients!!

ad
Review №81

Great overall experience very friendly staff

ti
Review №82

Great Dr and staff 👍

Jo
Review №83

Arrived 15 minutes early for the appointment. I was the only person there. I waited appx. 1/2 of an hour before telling the receptionish that the people I was with had to pick a child back in Enterprise in 2 hours.I waited another 30 min. then left. I not only never saw the doctor, I was not even called to an appointment room.

Ro
Review №84

I was very pleased with my treatment and with the staff. I am doing very well and have not had to return.

Jo
Review №85

Excellent staff and facility.

Ka
Review №86

We LOVE Dr Collier! She fixed us when Southern Bone and Joint messed up my foot!

Ja
Review №87

Great foot specialist

Bl
Review №88

Great staff and facility would recommend to anyone

Jo
Review №89

Excellent experience.

Fa
Review №90

Im reserving my comment to see if they will contact me as i did leave a note for the doctor.

Do
Review №91

I saw a new doctor and did not get to see Dr. Collier. The new doctor was rude. Will not see her again.

Ro
Review №92

Was running behind, way behind, however, they were very apologetic and nice.

Be
Review №93

Very good service.

ty
Review №94

It got one star cause it wouldnt let me give it 0 stars

Pa
Review №95

Office opens at 8:00 and my husband had an appointment at 8:10. It is now 8:57 and we are still waiting. Doesnt matter how good a doctor is if you cant get in to see them.

Va
Review №96

Awesome experience

Gu
Review №97

You make my toes bleed

Su
Review №98

Friendly, professional staff.

Information
98 Comments
4.7 Rating
  • Address:204 Luds Way, Dothan, AL 36303, United States
  • Site:https://www.dothanpodiatry.com/
  • Phone:+1 334-678-7036
Categories
  • Podiatrist
Working hours
  • Monday:Closed
  • Tuesday:8am–5pm
  • Wednesday:8am–5pm
  • Thursday:8am–5pm
  • Friday:8am–5pm
  • Saturday:8am–3pm
  • Sunday:Closed
Accessibility
  • Wheelchair-accessible entrance:Yes
  • Wheelchair-accessible toilet:Yes
Amenities
  • Toilets:Yes
Planning
  • Appointments recommended:Yes
Similar organizations