The best place I’ve been . They fed me chocolate and staff are amazing . Therapist are wonderful I only seen 2 times and was there for a month but they gave me chocolate and that’s all that matters..10 /10 would def recommend to all of children just not the ones with real problems cause they will be the same when they leave .So if your child is trying to kill you definitely seek professional help else were cause when it leaves it will be on sugar high and try to kill you again..this is a free vacation for kids with no issuesThey feed you so good you will forget your trying to die ........

My son was suppose to be there for 2 weeks but I stead he was there for 1.5 weeks also didnt treat my son for what he is having problems with not to mention he left with a fracture right cheek bone. DONT SEND YOUR CHILDREN THERE I DONT RECOMMEND IT

Thank you for the staff members who helped me get through this. I am 27 years of age with 3 kids. I came to this place when I was 15 years old I will never forget this place. Im from DMV area. I am a grown man now. I still think about this place.

Someone just recently took time to address a review L Goins posted 5 YEARS ago. For a place to still have many of the SAME issues from several years ago gives the impression that the responding representatives are nothing more than a listening ear to some and a closed door to others. Had I known then what I know now, my child would NEVER have come to Laurel Oaks. Also, appears many of the employees, including several front desk workers are there to be served rather than provide service to others. Customer service is also a joke!PSA: If you truly care about kids do NOT send them to Laurel Oaks.Rating this place as a 1 simply because I dont have the option of rating it any lower. Animals get better treatment than some kids at this place.

Only gave a 1 star because you have give one to leave a review. Our family moved to AL with our daughter having metal health issues. We have been dealing with these issues for 7yrs. Upon her admission to the facility in AL. Dr Strunk , was assigned to her team. The encounter with this Dr and team has been so unprofessional, unkind, medical staff we have encounter. He spoke in a very un-ethnical way and was very hostile during a treatment team meeting via zoom and faced the camera to a wall and would not allow access to him as he screamed very hostile and demeaning comments. Working with families is not a concern for this Dr or the therapist, he just speaks and DEMANDS that we will do as he says as he said it doesnt matter what you want, this is how I say it will be like or not theres nothing you can do. It is a very difficult place to be as a parent as this Dr seems to be protected behind the walls of the facility and can speak and act out how ever he wish with no consequences no matter how hostile, un-ethnical, unprofessional he is being. The staff is no better to not report this behavior as the whole team seems to be very toxic. And this Dr will not step down as our daughters provider after we asked for a different Dr, he feels Entitled to do as he wishes and has not once taken a minute to speak with the family, only taking the word of a toxic therapist whom has created this toxic relationship with our family and facility. This Dr is very much using his position of Power and is a bully.And documentation is not correct and no matter how many emails ( we sent about 15) asking for updated and correct documentation the therapist will not correct it and will not answer your calls or emails.The Director is not to be excluded for her lack of responding or following through with her staff and ensuring that correct policy and protocols are being followed.All these negative reviews can not be wrong they reflect the true unprofessionalism of this facility and Dr, whom ever is managing the website and reviews, should personally (by phone) follow up with the review before making any remark for this individual has not been involved in the care nor the issues/problems - you cant remark and make a fair judgement when you dont know the facts, cant only take the Drs/staff word for he will protect himself and doesnt want to take ownership of his arrogance. As the therapist also doesnt want to be held accountable for her lack of correct documentation and communicating to the parents.We are given very little information regarding our daughter care and treatment no matter how many calls/emails you send those whom need to respond just ignore your request, dealt with every branch of management thus far and same result there is no ownership of wrong doing with this facility, they do as they wish as your hands are somewhat tied when you have no access to your child and your child mental health doesnt allow you to take her out as there is no other facility to take her right in. Will seek some legal advise at this point for the Dr also denied the father written medical release for step mom as was not an issue until now because they are being called out on the inconsistency and incorrect documentation and policy/protocols.

This place really did not help my son at all.He was worse when he came back. He got admitted twice and both times he was sent home within 2 weeks He didnt get the help he needed and said he loved it there. He also said he got to do what he wanted when he wanted as long as he talked a little bit. He referred to it as a get away. There was barely any communication other then when to pick him up.

My daughter had an excellent doctor and therapist and the nurses were amazing and kept in touch with me about her treatment progress. She got stabilized on the right medications and shes smiling again! I feel like I got my child back after losing her for quite a while. Shes planning for the future and making new friends. I cant thank the staff at Laurel Oaks enough for providing the care for my child that I couldnt. They were literally a life saver!!!!

From an EX employee....this place is somewhere I would NOT advise working OR sending any type of child!! No child should be in this type of environment.For starters, some of the nurse and staff could really care less about the children, all they care about is the paycheck. I have witnessed, with my own ears and eyes, a nurse deny a child a simple cup of water. She straight up told the child no. On top of that, they also do not care about the staff. There were times where there would only be two people on the hall which means no one can take a break (because asking the nurses most of time never worked). Then the higher ups would fuss and complain for having to pay us for not taking a break, that everyone should be taking a break. If they would treat staff how they should be treated then maybe they would have enough staff to fill the gaps. They claim to be staffed up but undoubtedly they are not. Another problem, this facility (if it should even be called that) is the nastiest healthcare place I have ever seen. There is childrens left over blood on the walls in spots and the windows, there is legit poop on the baseboard of one hall. This all has been there for at least a month. There are roaches that climb up the wall in the cafeteria occasionally. There at giant rats in the ceiling that has literally fallen out of the ceiling in front of pts. There is no structure. No guidance. Management is non existent. Favoritism is out the roof. You can take a problem to your manager and it gets overlooked, swept under the rug, and completely forgotten about. But you can notice if its a specific staff that the problem is settled in no time. They overwork the staff. They expect someone to not leave until after midnight (no sleep until you get home and get to actually fall asleep) to make it back that next morning at 8am. Then with the corona virus going around they want to put one staff member on the hall with these pts and not bother to relieve them to get food, have a sip of something to drink, or even use the freaking bathroom! 7 hours straight with no relief, exposed to coronavirus. Yes they have some PPE.. although once when I asked for it was told they were all out and then the next shift had it.. hmm doesnt sound right to me. Again, favoritism. They dont care about your home life, the fact that you have children, or may even live with an elderly who can contract the virus easily! This place is one of the most pathetic, nasty, unorganized, places I have ever worked at. On top of the coronavirus issue, they are allowing pts who have tested positive to get back into the unit without being cleared with a negative re test. This is absolutely baffling to me. You just gave it to everyone on that unit because no one wanted to take the time to re test someone who had previously tested positive. These children deserve better. The staff deserve better. The management needs to BE BETTER!! How do you allow these children to be in this environment. If you have a child there, I truly apologize and I hope your child turns out well but I would not have my child there or anyone else I know with children!! Laurel oaks behavioral health center is a joke and is just money hungry. I feel sorry for the children who have to stay there. No wonder some of the pts return multiple times on the acute unit. Please someome ahut this place down so these kids can go somewhere where they can actually get help.

While I was there a few years ago I saw a staff member shove a mentally disabled kid into a door, the doorknob punctured his shoulder and the staff member then lied to the others and said he fell because I was the only one who saw and the boy couldnt speak clearly.

I admitted my 17 year old son the acute unit for about 3 weeks. He was in crisis when we admitted him. He has been diagnosed with schizoaffective disorder, he was having horrible hallucinations and extreme paranoia. His doctor was wonderful, evualute his medication and determined that changes needed to be made. The nurses were great and informative about these medications changes. His therapists did a great job of keeping me updated on his progress and listened to my concerns. He shared that he was treated well by everyone. The only negative thing he shared was that it was cold, he gets cold easily. I want to thank everyone that helped my son. Thanks to all your help. I really appreciate all the time and caring everyone provided to my son.

Awesome saved my daughters life, was a bit scary for me and her but we worked through it. Thank you Laurel Oaks!

I make a lot of referrals to Laurel Oaks. I see excellent results. The children can sometimes be tough but the staff is compassionate and can deal with various mental health issues. They always answer questions and will provide follow--up as needed. Thank you for being there and helping the patients that I refer.

My son is 9 years old and they restrained him for yelling at another patient that was picking with him. I dont think it right and from my understanding u suppose to be 10 and up if this true someone give me info for I can take this to a bigger court system. I done took him to alot of spots they say he getting bullied so he protects himself. The school he in call a po on him and they sent him there without none of us going to court and got it court order the same day he had to be there..

My daughter was there for a week and a half. They are very unorganized, the children and teenagers barely saw their therapists or actually got to talk about their problems. Then only thing they did all day was color and watch tv and eat and maybe go outside to play ... they did do “group” ... but my daughter explained that it never really helped

I was almost jumped on by one of the girls and I got punched by one. STAFF JUST LAUGHS!

Laural oaks saved mylife

This place is far from helpful. The staff lacks compassion and there are too many rules. All I did was sit in a room all day with markers and an occasional movie. I did not get better from this.

This is ABSOLUTELY the worst place I have ever worked! Poor management, Staff abuse, & Out of control adolescents. I have a degree & wanted to gain experience in my field-BAD mistake! Needs to be shut down. This place is just there to make money not to help anyone. If I could give it no stars I would. Also, the kids liked & respected me but if you are a staff they dont like well you may just have a mental break down-bc they will make your life a living hell!

And if you have an knowledge about this facility you will completely understand why I gave a 1 Star ⭐️Rating It’s absolutely a death trap waiting to snap !!! 🤬

If you love your child you will NOT bring them here. My 8 year old boy is covered in bruises where they held him down after a papers were signed for no restraint. He is terrified of his own shadow and my hands are tied or Id do everything in my power to have that place shut down...if only his mother cared enough he would be here.

Laurel Oaks is a behavioural treatment facility. Our daughterss treatment was optimal. She received evidenced based help that we saw a magnamous change that is still evolving for the best.Treatment takes time, patience and resolve.We would like to commend the staff there that works tirelessly with children that have varying degrees of trauma based struggles and inner conflicts.We received these results because we did not allow manipulation of our parental instincts at every twist and turn from our child. We worked as a team with the service provider.We give laurel oaks a Five Star rating.Great job

Horrible place. My 10 year old was yelled at by staff, and threatened by teenagers. He was only there for 12 hours when I pulled him AMA due to staff telling me that I could talk to my child, but when I called- they wouldn’t let me talk to him. When I confronted the staff about how my child said the staff treated him, she looked at my son and gave him a dirty look and never responded or made a statement. While I was there, I went to the bathroom and noticed a nurse jerking a child by the arm. Who lets this happen?? Is anyone reviewing camera footage? I will NEVER send my child back to that place again. Where is the justice for all these children who just need help and guidance from ACTUAL nurses who care??

My daughter has been there 6 times and my son 3 times only because their mother has custody I will be the first to say I understand both have bipolar but every visit is worse then the previous one. Pros of the place you dump your childs problems on some one else the cons are dont expect much to any change short of a lock down day care thats all the place really sums up to be!

We took our daughter and was nervous as any parent would be. It wasnt spring camp for her but she knew it wouldnt be. They helped her so much. Got her on the correct medicine, helped her see things in a different way. My child is finally on the right path. Thank you Laurel oaks staff.

I was admitted here when I was 16. It was one of the most traumatic events of my life. The first day I was evaluated by the Doctors they took my off of my Klonopin that I had been on for two years. I was having terrible withdrawals but I didn’t know that’s what it was. I kept telling them I felt really weird & sick. They told me I’ll be okay. By the sixth day I was vomiting back to back. I wasn’t allowed to go lay in bed or even go to my room. I had to continue to sit in the day room while I thought I was having a true mental breakdown. All of the other girls were saying how gross I was for throwing up-like I could help it or something. Thank God I got to leave the next day. Although I continued to vomit & feel very strange for a week after my stay.Also, the staff is horrible. “Ghetto” is a perfect word thats describes the staff. Anybody can work there, you just have to take a two week class.I wish I could remove the memory of this place from my brain. I’ll never forget my visit to Laurel Oaks Behavioral Health.

My daughter got the best care and help while there. You follow the rules.

The Night Staff always hangs up the phone will tell us our child refuse the call when next day he said he never refuse the call Also my Son was hallucinating from a medicine and I asked them to stop it and they said I had to discharge him if I wanted him off because they want him on it Just poor night employees

Some staff are nice but there are some staff that need education on how to deal with people.

My daughter recently attempted suicide, we put her here thinking she would get the help she so needs. We were wrong! This place is horrible, I would not advise you to put your child here for one minute. My daughter was given a shot her first night there , noone could even tell us what it was or why it was given to her. The staff is very unprofessional, and frankly straight ghetto. They use inappropriate language toward the children and my daughter actually witnessed a child being struck by a staff member. This was suppose to be a good thing for my daughter but turned out to be a nightmare. Needless to say my daughter left from this facility with no help whatsoever.

My son was there for 12 days and things are better. I talked to him daily and he told me it help him. I was surprised he said it. Glad we took him and he in counseling at home.

I went to laurel oaks its the best place ever

PLEASE TAKE THIS WARNING SERIOUSLY and dont bring your child to this facility. My child has been restrained for failing to leave a cafateria after being punched in the back of the head by another child. He has had his belongings physically stolen from him by staff members, and the way they talk to these kids is absolutely repulsive. The nurses and staff will treat you as an inconvenience. My son fainted during a basketball game , and i was NEVER made aware he was admitted into the hospital ! I am a full custody parent and am looking into filing suit on the facility . There is a severly uneven racial makeup of this facility and because of such my son has experienced instances of racial discrimination . I have extreme guilt as a parent for ever allowing my son to be here. If you make a complaint to the director, supervisor or advocate they will sweep it under the rug, deny everything and send you in circles! Cruel unnecessary punishments for little to no reasoning. ABUSE!

The nurses were nice my name is Robert and i loved this place this was my home basically

It is a horrible place to be. i was jumped many times to the point that two different times i had to got o the hospital. when one of my close friends ran away on an outing there the staff let the kids go through her stuff and take anything they wanted. I was hurt by staff mutiple times to the point i actually have a scar on my arm from a key cutting during restraint. I have stuff that my biological mamma gave me and they wont look for any of it. I got only a little bit of help and that is it. They dope you up on meds so they dont have to deal with you. i got Dr. pfifer he is the best dr i have ever had normally it is dr strunk who dopes you up. I DO NOT RECOMEND THIS PLACE FOR ANYONE.

I had a family member go here and it was absolutely horrible! The treatment is subpar and almost non-exsistent. The staff are rude, use foul language, laugh at the children, and are poorly educated. The only requirements to be a caretaker at this facility seems to be a pulse. The kids are all lumped together and are given nothing more than a television to supervise them. I cant believe this place is still open after all the horror stories Ive heard. Anyone who is sent here doesnt have a chance to improve their life or mental state. They only care about money not their patients.

I have had to use this place with my 2 knephews an they are alsome. When no one in my local area will help me they do. And I want to say thanksAnd I’m glad y’all are apart of my family team

My daughter was in here in August 2017 to get help for her issues. The staff was rude and uneducated. The first night she was in there she received one unknown injection in the middle of the night. No one has answered that one yet. The second day there was 8 fights in the center. I was actually on the phone with her when one fight broke out and people (including staff members) were cursing and yelling at kids. My daughter actually witnessed one of the staff members hit a kid. It was total uncontrolled, chaos. Our call was abruptly ended. I ended up calling the Dothan Police Department to go over and check on the kids (we live in the Montomery Area). My daughter went there for help and ended up leaving AMA on day 2, just so she could be Safe and out of this uncontrolled environment. I do not recommend that you put your loved ones through that unless you want them tormented in a prison setting. We will be moving her to Beacon Childrens Hospital in Luvern, Al.

Place needs to be shut down. it’s like a horror movie. awful. needs to be shut down ASAP & reported to the law.

They save my daughter. She didnt want to go but life has improved since going.

My son was admitted there for several reasons. The doctors that practice there loaded him up with several psychiatric medications. My insurance would only pay for 9 days. After the 9 days they just dropped him. They never monitored his meds or anything. I have called back several times and the nurses staff throw my questions off on Dr. Strunk and Dr. Little. These 2 doctors refuse to call me back. My son needed help. I guess all they needed was money!

It was my first time there, my first time at a mental hospital, and it was like a home to me, and the best and worse experience of my life best because I got the help I needed and made friends, I never made an enemy there, worst experience because I could barely go one night without crying, now Im out at home and, I have cut twice since Ive been out but after the second time I didnt do it again! I want to thank Mrs. Tina, Mrs. Shawday, Mrs. LaToya, Mrs.Tay, Mrs. Tinkerbell, Mrs. Victoria, and Mrs. Livia my therapist there.

My friend now has PTSD form her horrifying stay at this mental hospital. It has been 5 years since her stay, but it changed her forever.

Its living hell.Definitely the worst time of my life.

I was here back in 2010 for 7 1/2 months it helped me but ever since Laurel Oaks I havent been locked up since I left on Level 4 on good behavior.

I hate it and i am not lying it felt like i was being killed

Um, what’s up with the wrestlers pictures?!

They obviously cant hire any better.

My name is actually Haley Chapman.. I went here 4 or 5 times.. It sucked the 2 or 3 time but after that its was like my other home when moms girlfriend needed a break.. ✌ never again though

Worst place ever!!!

I went to Laurel Oaks its awesome

Do not bring your children

Worst place ever