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Hiller Plumbing, Heating, Cooling & Electrical
1920 TN-46, Dickson, TN 37055, United States
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Su
Review №1

This company is the best in my book. They can get to you in a timely manner. They are very pleasant on the phone and the service techs always have a smile. I won’t use anyone else.

La
Review №2

They did excellent work! The technicians, Joey and I didn’t catch the other guys name, we’re both friendly and knowledgeable. They were faced with a challenge when the camera couldn’t be fed through a one-way fitting to find the clog. They were able to figure out another way to find the clog, and made sure the job was done correctly! We are thankful for a job well done and will choose Hiller again if the need arises! Thank you!

Li
Review №3

After the storm we werent getting power to half the house. We called Hiller and they sent a technician out to our home as soon as they could. All is well now. They are a very good company and very dependable. The techs are all so nice. We recommend Hiller for all your household repairs.

do
Review №4

This was the second time Emily has done plumbing work for us and I can’t say enough good things about her. She is extremely professional, very knowledgeable and as personable as can be. If I ever have an opportunity to talk directly with Jimmy Hiller, I would praise her as long as he would listen. She was just outstanding! If you ever need a plumber, I would highly recommend Emily.

Am
Review №5

Bucky was extremely helpful and professional. We will be using Hiller for all our electrical, plumbing, A/C, etc. needs.

Je
Review №6

Our AC went out on Fathers day weekend and they were able to fix it within 24 hours. Michael was very informative and professional. Prices were reasonable. Very happy with the service.

Sh
Review №7

Technicians were great. Took out old kitchen faucet and soap dispenser and replaced with new. Professional, friendly, and knowledgeable! Very pleased with the service!

Do
Review №8

I love dealing with Hiller. I am a member of the Hiller Club and they maintain and service my units. Their employees are top notch, their pricing is fair and they are always easy to get in touch with. If I am having issues, they schedule me in quickly and I actually speak with a HUMAN being and not a frustrating computer.

Je
Review №9

We called around 2:00pm on Saturday to have a cooling issues fixed, they clearly stated they could work us in on the schedule but it would be kind of late(after 6pm).Around 8:15pm, Bradley showed up and worked his magic! Bradley had us up and running in less than 20 minutes. I can not recommend Bradley enough! He was polite, professional, and even at 8:15 at night he was happy to be here!Thank you so much Bradley for saving us!!!

Mi
Review №10

Very professional job. They located my septic tank and determined that my field line is damaged. We had been looking for the septic tank for weeks and they found it in 5 minutes. Excellent job.

Ra
Review №11

Sometimes less is more- this company won me over from the moment they answered my phone call. Pleasant from the start and resolved our issue quickly. No long wait for days! 6 Stars!!!! I could go on but if you’re in need of any kind of plumbing service, don’t even think twice, this is the company to choose.

Tr
Review №12

Exceptional service!! The guys were extremely nice and professional. We will definitely call Hiller in the future!!

Ca
Review №13

Brian & Clint installed a unit that went between our two generators & the solar panels. They were excellent. Yes, we definitely would use them again.

Ry
Review №14

I had my landlord come out multiple time and they charged me for a job that was never fully done. So when I called Hiller I was desperate to get it fixed. Not only were they punctual, professional and fast, our plumber Joey actually got the job done right! I’ve always been scared at the cost of calling a plumber, but Hiller got it all done for a fair price that I was happy to pay! I will gladly call Hiller in the future if I have any issues. This is a company that I would highly recommend! Thank you Hiller for sending Joey the plumber to save the day!!!

Ke
Review №15

Emily was fantastic!!! She was very professional, knowledgeable and went above and beyond what I thought. I will definitely use Hiller again and will not call anyone else!

Sc
Review №16

I have never been disappointed with any service Hiller has performed for me. They show up when they say they will show up, they explain any issues or matters that may need attention, and from the person answering the phone call to the technician that comes out always have had such a positive attitude and do exactly what they say they are going to do.

Na
Review №17

Emily, the service tech, had more of a job than she anticipated, as there were 2 clogs. Getting to the drain lines involved digging several feet deep. She never got flustered and was pleasant the entire time she was here. We continue to be repeat customers of this business.

Dy
Review №18

We couldn’t be happier with our experience with Hiller! Our A/C was acting up and were able to schedule same-day service, even on a Sunday evening. John, our technician, was polite and went straight to work. After fixing the problem, he gave us advice on how to avoid it in the future. Very grateful to him and Hiller to have cold air in our home again! Highly recommend!

Ma
Review №19

Very nice polite knowledgeable tech . Work was quick and clean. Price was fair.problem was fixed.

Th
Review №20

They came when I needed them and did an awesome job!

Ra
Review №21

Clint was very professional and courteous. He assessed the situation and got us back up and running that evening. A+

D
Review №22

Our technician, Bradley, was very knowledgeable and thorough. He was transparent and honest and very friendly. He did a great job!

Do
Review №23

Tech was able to come before schedule time.Found the problem quickly.Air up and running in 15 to 20 minutes.Great job

Da
Review №24

Emily and Tyler did excellent work repairing my drain line for my kitchen. Very professional and upfront about all that was necessary to make the repairs. Would recommend to family and friends!

St
Review №25

We always have great service with Hiller and today was no exception! Emily was very personable, fast, and efficient and we were very pleased with her work. Will continue to use this company in the future.

Re
Review №26

Les was our plumber and he did an excellent job. He was fast, courteous & professional! Hiller worked around my schedule which I appreciated. We will definitely use Hiller again because of the exemplary service we received from Les.

Ka
Review №27

Got a call from the city stating that my water line was broken and I needed to get a plumber to repair it. Called Hiller around 4pm and received an appointment for 7-11pm that night. Hiller came and repaired my water line before the appointment time. The guys were super nice and professional. Would definitely recommend to anyone.

St
Review №28

It was a fairly late night call on a Saturday night. The technician showed up, checked out my unit, and advised me of what repairs I needed. Recharged system and got it cooling again and advised of a leak in the system.

Gr
Review №29

Lighting quick and reasonably priced services. We use Hiller regularly for HVAC, plumbing, and other services and have always had good response times and excellent service.

El
Review №30

I received next day service which was nice. The pricing for a snake down the drain was horrid. 199 for a snake down ONE drain.... he did replace 2 baskets but only charged for 1 but still, no hard labor had to be used since my pipes werent even sealed like they shouldve been. The tech that came was beyond kind and helpful. But that bill... over 300$ my God no wonder they have an empire

Be
Review №31

The technician arrived earlier than scheduled and quickly located our problem and fixed it. He was very nice and professional.

Br
Review №32

Great company. Always use Hiller to work on my heat and air. Thanks

Ma
Review №33

Great service, responsive, Les was professional and got the job done!

Ra
Review №34

The technician, Les was super prompt, he was actually a little early for our appointment window. I was impressed with the knowledge and the service that was provided. He told me what was wrong with it explained everything and made sure my family and I were safe until the near until could be put in. He came back the next day and installed the new water heater. Les even talked with my home warranty company so they would reimburse me for a portion of the cost. The cost for the work that was a little less than the quote which was a nice surprise. I lo e dealing with Hiller they provide great customer service and do outstanding work. Would recommend to anyone that needed service.

Ka
Review №35

Our technician Tony was a great help! We had a strange problem come up and he didn’t stop until we had a solution. He was very kind and professional. We will definitely call on Hiller again!

Je
Review №36

Joey Stecker was my technician, and I was very pleased with his work. He was friendly, professional, and on time. When your only toilet gets clogged, it can be very nerve wrecking. So thankful for him working on Mother’s Day Sunday and fixing my clog! Thanks Joey!

mi
Review №37

We have well water and were having water issues this morning. I called, couldnt really tell the woman who took my call what was actually happening, but she put us on a work in list, and within 3 hours someone came out. He was able to diagnose, and estimate the cost to be fixed, and was able to get the repair done that day! Im so grateful for the service and to have water!

Ja
Review №38

Friendly, fast and knowledgeable. The did the work and surprisingly didn’t overcharge me. I will be a repeat customer.

ev
Review №39

Service man Michael wonderful. Can’t say any negative response on any of my service.

Ch
Review №40

The two gentlemen from Hiller were extremely friendly and professional. They were able to repair the water valves that go to the washing machine quickly and made sure everything was perfect before they left. Great guys, great work!

Ta
Review №41

Arrived ahead of schedule and the issue was resolved. The techs were very professional and friendly. I would highly recommend.

Br
Review №42

Joey was great ! Kind courteous and very professional. Went over everything in clear and understanding way.

da
Review №43

They came out promptly and did a great job. Explained things and very courteous and professional.

St
Review №44

Bradley came out at the end of day and helped me get my a/c going. I was running late and he was understanding and extremely knowledgeable! Thank you Hiller!!

Ch
Review №45

Had a busted pipe from the cold weather and they had me down for appointment on Sunday Feb 19th. They worked me in Friday and got it fixed quickly. I appreciate it very much and I would call on them again.

Ri
Review №46

Emily was great. Very efficient and very polite friendly and informative. Great representative for Hiller!

Dw
Review №47

The two young men were professional, knowledgeable, and efficient.

Te
Review №48

Dan was the best! Went above and beyond our expectations, was very thorough and explained everything in terms I could understand! Thank you Dan!

Ma
Review №49

Very pleased with the service I received from Hiller today. I needed the drain line from our ac unit rerouted. Our technician Dale Gilbert was able to arrive earlier than the expected window (which was totally fine by me!) and got the job done quickly and correctly, without breaking the bank. Nice guy on top of that! I would recommend Hiller to friends and family and will be using their services again!

Il
Review №50

Bradley did fantastic. Was fast & professional.

Ke
Review №51

I tried to call every plumber between all the counties around me. Hiller was the one who I could count on to help me.

Ra
Review №52

Diagnostic service on Hvac unit. Not heating. Arrived 15 min early. Worked outside in 15 degree weather. Needs to order part for an older/rare unit. Very pleasant. Will follow up tomorrow.I had to change my rating...This is a follow up post. We had to call a few times to check the status of the part, after being told we would receive a call from Hiller. Call never came. Disappointed in lack of follow up. Can give them a pass since this was during an ice/snow storm.Service tech who did the work was a 5 star.

De
Review №53

Emily was the technician. Very polite and professional. Would highly recommend.

Ma
Review №54

Hiller technician was very nice. He wore shoes covers without me asking which is extremely polite and thoughtful. It’s the little things. He explained the issue in terms I could understand. Fixed the problem in under 30 minutes. Will use Hiller again for future needs/problems. Thanks

An
Review №55

I am very satisfied with Hiller and my technician. He probably saved our lives! Will definitely call again for anything they can fix

Je
Review №56

Our technician was kind, quick and helpful. I really appreciate the time she took to answer my questions and make sure that I was comfortable with the work prior to leaving. I will definitely recommend Hiller in future.

Fa
Review №57

Arrived as soon as possible. Fixed AC for a good price and gave good advice for any future issues. Will use them again

Pa
Review №58

3/9 Leslie and helper did a great job ! Leslie Knowledge willingness to answer questions his pride in work was a 10 and in educating me also. Lucky to have such good employees !! Paul SLADEK

An
Review №59

Thank you! Thank you! THANK YOU!!!I called last night at 5pm on our third day without AC after our property management company sent their contracted HVAC person (a competitor) out to look at the unit and said he wouldn’t be back until the next day. We could NOT do a third day without AC. I called Hiller and the lady I spoke with said she would have to request approval for an after hours response as it seemed they were quite busy with previously scheduled appointments. The lady was VERY nice but I was worried they wouldn’t have someone...She came back and let me know they would be able to send someone as an emergency call and explained all fees and what not. I can’t tell you how excited we were!When Bradley came, he was very thorough, polite, professional, efficient, patient with my daughter who had a lot of questions for him. He got the job done and stayed until well after 10pm to make sure the repair was completed and our house was cooling. He also explained all fees as they came up and got permission for all work before starting the job so I would know exactly what it was going to cost.I can’t recommend Hiller enough and will be contacting my property management company they should be using Hiller ALL the time.Again, to the whole Hiller team, THANK YOU!!! ❤️🧡💛💚💙💜🖤🤎🤍

Li
Review №60

Provided service quickly and professionally in very cold weather conditions. Very happy to have our hot water back so quickly!

La
Review №61

Professional. Courteous quick response

Ta
Review №62

Hiller was able to show up to my house on the same day I called when another company I had been using was going to take 2 days just for the service call. I knew our ac was needing to be replaced, so instead of paying for more repairs, they were able to set me up with a new install in 3 days. Got a call a call the next day to let me know they had an earlier opening. So, 2 days later I am sitting in a cool house. Great service, Hiller!

Pa
Review №63

Could not be happier with my experience using Hiller. My furnace went out Sunday morning and they had a brand new unit in place and running Monday afternoon. Everyone was extremely nice and very professional.

Ke
Review №64

Emily was my technician and she was very polite and got right to fixing my busted pipe. She was fast and did quality work. Thank you Emily!

Co
Review №65

Emily was great, she was professional, very fast and on the first visit gave me all my options so I could make an informed decision. I love that you can call them 24/7 to make an appointment. We called on a Sunday night they were there first thing Monday morning.

Su
Review №66

All service men were professional, polite, respectful. They arrived on time as promised and were totally up-front with all work they did or needed to be done.

St
Review №67

The Hiller team was fabulous. They tackled a tricky addition with persistence and professionalism. Definitely recommend this company!

Sh
Review №68

A little pricey but very fast service.

Da
Review №69

Great tech they helped in in a emergency and was fast and great at there job

Li
Review №70

My Services arent categorized. We had both kitchen and bathroom sinks re-plumbed, a new kitchen faucet, a new bathroom sink installed (by Leslie Roberts and another tech), and electrical work done for our water heater (by Tony Truett). All the work was done meticulously, professionally and expediently. Tony and Leslie were just awesome to work with as well as the other tech working with Leslie. We found the prices to be reasonable and highly recommend them and Hiller.

WI
Review №71

She did an excellent jobThank you very much.

Ra
Review №72

Brandon, was a big help and repaired and looked at everything I needed! Thanks!

Ke
Review №73

Great service. Especially on a Sunday. Couldnt be more happy.

Ju
Review №74

Michael was very knowledgeable and professional. He helped with several small issues of which we were unawsre.

je
Review №75

Repair was done in a timely and efficient manner. Repairman was courteous and confident. I really rely on Heller Plumbing and Heating.

Te
Review №76

They were very professional. Got our unit replaced sooner then we expected.

Le
Review №77

We had a leak coming from a hot water pipe exiting the water heater in our crawl space. I called and spoke with a woman who’s name I can not recall, unfortunately. She was very nice and professional and helped me right away. She said if I wanted same day service the next available appointment was between 5-7pm. 4 hours out, not to bad, I accepted. As soon as I was off the phone with her another woman from the company called and stated that she had a tech that just finished up at another location and could send her over if it was ok. I was rather impressed by that point. I said absolutely! Not much more than 20 minutes or so Emily the tech arrived. She was polite and knowledgeable. She was able to replace the pipe and the issue was resolved very quickly. She even informed me of the age of my water heater and mentioned it was past it’s life expectancy, which I was not aware of. Totally helpful information. I really appreciated that. All in all the people at Hiller are great and I will continue to utilize their services and recommend them to anyone in need.

Ru
Review №78

Saved the day on Easter Sunday when our breaker panel started arcing and Middle Tennessee pulled our meter to prevent a fire. Dispatched someone to us in less than an hour who repaired our panel and restored power.

Je
Review №79

Very polite and professional.Brandon went above and beyond. If you need a plumber, hes your guy!

Na
Review №80

Brandon was very well mannered, polite. He was also very helpful, made fast work out of the job, found where our septic system was fast. Also became a member. I think you will be having a customer for life. Very pleased.

Ja
Review №81

James was our technician. He came to the house on time, professional appearance, very pleasant and professional in answering our questions, made a few good suggestions , and explained everything he would do and the total bid clearlyHe came back the next day and completed everything. Was always professional and friendly, had us look at the work each time he finished a task, and cleaned up as if no one had been here at all.I highly recommend Hiller and certainly James for electrical work.No they are not the least expensive, but they are quality at a fair price and stand by their work with their guarantee.

na
Review №82

Great crew... friendly and professional. The crew deserves 10 stars. Four stars only because they are a bit pricey but as they say, you get what you pay for. Yes, Id use them again.

Ch
Review №83

The serviceman was very knowledgeable and explained everything clearly. He was professional and completed the repair with no problem.

Er
Review №84

We are new in Dickson and we experienced a plumbing leak. At first I couldnt be seen until the next day, but they called me when an opening happened for same day.My technician, Leslie, was prompt, thorough and polite. He answered all of my questions and did an excellent job with the repair. Will call Hiller for my future needs!

Ge
Review №85

We are on the Hiller maintenance program so we see service reps at least twice a year. These folks are always punctual, they call when theyre on their way. Service is taken care of promptly. We have always had a good experience when using Hiller, which is why we use the program. Process are quoted up front, and the reps alwaysi have a professional demeanor. Always been happy work received, good company.

Ca
Review №86

Super helpful and got to us quickly to fix the problem. Highly recommend!!

Do
Review №87

Only to have another company 24/7 service to stand me up, I tried Hiller🙂. They showed up alright with no parts and a bunch of pathetic excuses!

Ca
Review №88

Tony was very professional and friendly. Completed work in timely manner.

Pa
Review №89

Busted water pipe under the house. They were able to come same day. Customer service very nice and helpful. Gentleman that came was really nice and very helpful. Explained problem and gave me options on the best way to fix the problem. Will definitely use again.

Ra
Review №90

Joseph Stecker was very pilot and friendly. I will recommend Hiller to everyone.

Sh
Review №91

I love this company they always come same day when needed and price is always good!!Thank you!!

Ti
Review №92

Absolutely RECOMMEND!!! Great work and so very friendly!!

Ch
Review №93

Explained what was needed and gave options for the repair. I was extremely appreciative of the choices that our repairman gave because it allowed us to decide what outcome best suited our needs.

De
Review №94

Outstanding professionalism- polite, knowledgeable and on time.

Sh
Review №95

Mr. Truett was our technician today and he was very professional and very thorough.

Sa
Review №96

A wonderful job was done by Hiller. They showed up when they said they would, were efficient on completing the rough in of our plumbing, and were friendly and kind with any questions asked.

Jo
Review №97

Excellent service. Knowledgeable repair person.

Ju
Review №98

Great guy--fixed in no time, very knowledgeable, polite. will use in the future if needed.

Su
Review №99

Had issues with our Saniflo toilet and our repair person, Emily, was professional, walked us through what the problem was, listened to and answered our questions and fixed the problem. We were really pleased with her skills and professionalism.

Em
Review №100

Came out quickly snd fixed the problem efficiently and economically.

Information
20 Photos
100 Comments
4.9 Rating
  • Address:1920 TN-46, Dickson, TN 37055, United States
  • Site:https://happyhiller.com/locations/dickson/?utm_source=gmb&utm_medium=organic&utm_campaign=local
  • Phone:+1 615-446-4364
Categories
  • Electrician
  • Plumber
  • Handyman
  • HVAC contractor
Working hours
  • Monday:Open 24 hours
  • Tuesday:Open 24 hours
  • Wednesday:Open 24 hours
  • Thursday:Open 24 hours
  • Friday:Open 24 hours
  • Saturday:Open 24 hours
  • Sunday:Open 24 hours
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