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iAMERICA Medical, Behavioral & Mental Health - Warrendale
19445 W Warren Ave, Detroit, MI 48228, United States
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Review №1

Love my doctor and everyone in the office. I was an addict for 20 years never even once anyone told me it be okay, you are not alone. You worked with my insurance, my old stupid doctors in Dearborn and my anger. Thank you for enforcing the boundaries, only God know how much I need it. I always know you will make sure I make the right decision.

Am
Review №2

I give you 5 stars because if you want to be my psychologist you have to be perfect in 3 departments:1: knowledgeable2: do not lie3: know your sh&^

Du
Review №3

Rocking awesome therapists and doctors, I called in looking to talk to the same day. Boss Lady made this happened. I was recommended to see the psychiatrist and my appointment was within a week which is unheard off because everywhere I called they wanted me to wait for 6-7 months.

Ma
Review №4

Quality only improved in last 5 years unlike most place when they become mean and selfish - 10 stars to front desk as well and the coffee

Bl
Review №5

I first learned about iAMERICA through the from cooking classes they offer then learned about free food program and it amazed me how much they care about the children and families in the neighborhoods they are in. I thought this is all the do until I looked them up. OMG, I could not believe I did not know about their medical, substance abuse and mental health. I signed up for all.Shout out: I love iAMERICAThank you for caring... you got my business, my family and friends and everyone as long I shall live

Ci
Review №6

Best place for my FMLA leave and evaluation - amazing service

Ma
Review №7

Very nice office and great people. Judy is amazing and cert helpful.

Ju
Review №8

My psychiatrist Jan is such a great Dr. listens and understands.

Al
Review №9

If you dive deeper into these reviews you’ll notice that they’re fake. The counselor I met told me they don’t diagnose adhd in adults since it goes away by the time they become adults which makes no sense at all. don’t go here

an
Review №10

I am being treated like a KING, my doctor and therapist are amazing.

Ma
Review №11

If i could give this place 0 stars i would. Coming from a person who has a masters degree in Social Work, They do not care about their patients. My friend went here while he was on stress leave from work, & all they did was make him more stressed. DO NOT recommend. Dont go here if you actually need help. they will just make it worse. They cant even handle the simple task of sending over paper work. They cancel appointments & dont tell you in advance & then put on record that YOU are the one who cancelled. They also change times of appointments and dont notify you, so when you dont show up, they put on record that its your fault. Honestly, I would like to see this place shut down. They are doing more damage than good. Its a shame that someone would go to them with mental health issues & comes out even worse.

Ja
Review №12

I was referred me after the robbery at work - not only I was evaluated and received care during the time of crisis but also they completed my work related paperwork as such ease that I did not realize how fortunate I was until I returned to work and spoke with my coworker who decided to go with another’s provider - he had to pay $25 every time for paperwork which had to be faxed at least 3-4 times and every-time he had to pay then return to work letter and follow up. Long story short he did not get pay for his time off and had to go through rehiring process to be reinstated.

Ka
Review №13

I thank you for being there for me

Ch
Review №14

Very happy with my doctor who referred me here - I got answer to every question I ever had and they took time to explained it all. Everything is by the book and everyone is treated the same - with respectSpoiler’s alert: don’t be fool by the good reviews - this place is not for scammers, frauds and drug addicts looking to get their fix

Za
Review №15

I’ve been recently going to this place and honestly, they are such a loving and sweet staff. I was terrified of finally getting help for myself but they make you so comfortable and make you feel loved. I have such an amazing therapist and everyone there understands and listens to your problems. I’m glad I chose this place ❤️

Om
Review №16

Ive been going here for three weeks now. Im pretty happy with how things are going. I went here close to their closing time and the therapist took me in. She was informative and polite , I didnt feel uncomfortable. Go here if you need help

De
Review №17

Highly recommended - My Probation demanded psych evaluation but everyone wanted to charge me $900-$1600 for it - Only they helped me - thank you

Te
Review №18

Just started going here and i love it already! Ive been suffering from ptsd, biopolor depression and social anxiety for years and have been to therapist and psychiatrist all over the city and not once felt like they empathized yet alone sympathized with me until i went here! They really listen and they really try to help you! Mental illness is more than a Dr getting a check... Its suppose to be some compassion in the work and they have it here!

Ry
Review №19

They are the best. One of the only places that really care about you and will do whatever they can to help by any means. If you want the best mental help, here it is.

Re
Review №20

Same day appointment. Love the fact they are person center, private donation and has nothing to do with community mental health makes them focus more on people instead of paperwork - awesome place to be when you are dealing with your work related issues and need medical leave to focus on yourself without worrying about paperwork - trust me

Ke
Review №21

Thank you for helping me with housing and connecting me to the MDOT which you did not have to do. Being in homeless shelter made me suicidal and no one seemed to understood this but my therapist - God Bless you for being there for me

Br
Review №22

I am very happy with the services - I got my Bariatric evaluation on my mediciad and did not pay anything compare to most people wanted to change my $800 to $2200

Er
Review №23

CPS took my new born from the hospital and everyplace I called wanted me to wait a month saying it is the best they can do and they feel my pain, really .... but when I called here these people see me the same day and even got my worker on the line. When someone get out of their way to help you. I recommend iAMERICA to everyone. I asked the manager to get me the t-shirt with their name on it.

Li
Review №24

I am very happy with the services I received - I was my neurocognitive testing done after stroke.

Sh
Review №25

Very nice, clean and professional - I like my therapsit and best thing about them is that I get the case manager, therapsit, psychologist, psychaitrist and doctors all under one roof. I go to Hamtramck but when I needed to pick up my replacement script which I mistakenly washed I was able to pick it up from Detroit office which is close to my work

ch
Review №26

Very nice staff and awesome place - they are more into helping you then helping themselves.

Bi
Review №27

On 2/7/19, I spoke with Dr. Robia at 3:20 pm. I let her know that was unprofessional to hang up on a client and against the law to not provide medical records to a client. As of today, Dr. Robia has never reviewed my sons testing results, I never received any reports to be able to provide to other supporting providers. I have been left in the dark and in the “unknown” regarding his treatment. She also, stated that a invoice must be paid prior to reports being sent out. I stated my insurance should have been billed. She stated she has the right not to bill and was choosing not to bill my insurance. Consent for treatment and payment for services was not provided prior to treatment.Additionally, during the conversation, Dr. Robia made accusations of me “threatening” her by informing her I would contact the Office of recipient rights and LARA to file sanctions against her practice. She the said she would make a complaint against my professional license as if I have done something wrong. She continued to over talk me while making degrading statements such as “you should be ashamed of yourself for neglecting your child”. She also accused me of being “racist” due to alleged statements of me being allergic to black people. As her insults continued and her over talking continued, she stated she refused to talk to me because my voice was raised. I stated that I can not talk if she is talking. She then told me to call her back “when your not drunk or high”.I am very disheartened by a mental health professional to be mistreated in such a manner. I will continue to advocate for my child and make the appropriate entities aware of theses encounters: LARA, ORR and also Blue Cross- BEACON Mental health. My son and I both have rights to be treated with dignity, respect and also be provided thorough explanations about treatment and procedures!

Jo
Review №28

I highly recommend this clinic - very nice and professional - thank you for treating everyone with respect unlike other places where money = respect

Ja
Review №29

I love to be there - when was the last time someone said that to you about their therapist

pa
Review №30

Oumayma you are amazing as a manager so are all the therapists

MS
Review №31

This place is HORRIBLE I had a 1pm appointment December 27th I arrive to my appointment at garden city and no one is here I left work received a point for nothing..I spoke to someone in the other location she say they are there go knock at the door I knock and knock and no answer...then she say well your appointment was at 11am (which is a lie) so she start breathing hard like I’m getting on her nerves first off this is VERY unprofessional I have a note with my appointment time on it also someone called to confirm my appointment time I am LIVID.....also in the past I have a hard time with them filling out paperwork it takes way to long for them to feel out important paperwork I’m sick of it and I will be finding a new therapist because this place will stress you out even more just terrible..

Lo
Review №32

I recommend iamerica for all including at my work

Tr
Review №33

This business is good company,thats why I like the place

Ti
Review №34

Great service - awesome psychologist and doctors - very knowledgeable and well informed - I wish they have more offices so more people would have access to their services and expertises

Sa
Review №35

GREAT PEOPLE - VERY PROFESSIONAL - THEY HELP PEOPLE EVEN WITHOUT INSURANCE AND TREAT EVERYONE THE SAME WITH OR WITHOUT INSURANCE - VERY FLEXIBLE WITH APPOINTMENTS AT BOTH OF THE LOCATIONS

Tr
Review №36

So professional and advance that neurocore and MIND seems like decade behind their expertise’s in mental health and behavioral management. I can not wait for them to open their ABA. I went to two their three locations and found same standards and commintment. Ofcourse each location has it own personality where in Dearborn office it is big and bust and Garden City is smaller but since you have Inly 3-4 people at a time it does not feel too busy. Despite what time of the day it is I believe iAMERICA is the best

Ve
Review №37

Nice place, the ppl that work there are really nice even the receptionist is nice ,they really are concerned about you.very relaxing.

Ha
Review №38

This place is an absolute JOKE. If I could give negative stars I would. Why even post your hours of operation on the door? You are NEVER there during these hours. My husband went to pick up a release form at 3pm and NO ONE WAS THERE! The hours of operation on the door states you are open until 5pm and online it states that you are open until 9pm?!?! The waiting room is disgusting, half the time the lady at the front desk allows her little children to run around all over the place. And dont even get me started on how many times we showed up and had to wait outside (after the 8am open time) in our car or in front of the building to get in and seen, but DO NOT be late even 1 minute, they will call you and chew you out! Ridiculous. DO NOT COME HERE!

Ch
Review №39

Here you respected n treated with care like family.

Da
Review №40

I FELT ALIVE AND HUMAN AGAIN - PEOPLE ARE HANGING UP THE PHONES AND CLOSING FROM OTHERS WHILE YOU ARE THERE WITH ME

Vi
Review №41

I got the information for Dr. Smith in Garden City off of my insurance website. I called to make the appt. and asked about Garden City but somehow was scheduled out in Detroit. My autistic son and I sat in the waiting room for an hour and a half, to be told they couldnt verify my insurance and either I pay cash or he couldnt be seen. So we left. ( funny enough my son is in several therapies and they have always been able to verify).Move on to the next visit, which was in Garden City. We showed up for our appt. as scheduled, to find the therapist waiting for us in her car because the case manager forgot to leave keys to the building.I figured I would give this place one last chance and agreed to another appt. tomorrow.I just received a reminder call and was told $30 copay for every visit. This is no biggie. I knew about that, but then I was informed I owed $45 to them for past visits. WHAT MY SON WAS NEVER SEEN AND IT WAS YOU GUYS MISTAKES. The receptionist told me she would speak to the supervisor about it and they will probably drop the charge. NO THERE IS NO PROBABLY TO IT!!!!!! When my insurance sends out statements they better not have charged the insurance company for 2 visits he couldnt be seen. That would be fraudulent. They will drop the charge and will see my son without prejudice. Receptionist says she will have a supervisor call but it has been over an hour. Apparently they do not find this as important as I do.

Ma
Review №42

I called the office to be seen and they got me in the same day. It saved me from losing my job

Cr
Review №43

I really love my therapist but the new lady physicist is extermly rude.

El
Review №44

Awful place! I am in the middle of filing a claim against them with the state because they have 2 therapists there impersonating doctors and writing scripts. Once I started asking questions, they booted me as a patient and when I threatened to report them, I got a call back to schedule another appointment. As they are not following the laws, they did not give me the standard MDHHS YOUR RIGHTS Booklet nor did they follow any of the standard operating procedures. They are noncompliant with Mental Health Code Sections 706, 706a, 708, 712.

Ea
Review №45

Love Love Love my Therapsit and front desk

Sh
Review №46

Awesome service - great people - convenient and humble

Ja
Review №47

I go here for Therapy and its great.

Ms
Review №48

The staff are professional and very compassionate.

Sh
Review №49

Thank you for being there for me when I really needed help

Ja
Review №50

My therapist is wonderful and so is all the staff

Hu
Review №51

Lovely new place, wonderful staff, caring physicians

SA
Review №52

Very caring people and very professional

Wa
Review №53

Thank you for being there when I needed help

Ry
Review №54

Unlike any other doctors office, this place actually will go way beyond to help. My last doc wouldnt even return calls.

Ch
Review №55

Professional and caring drs.

AS
Review №56

Thank you for helping

De
Review №57

I started to believe in mental health now

Pa
Review №58

Horrible place...dirty

ga
Review №59

Nice people

CR
Review №60

Good

Er
Review №61

They care

Information
46 Photos
61 Comments
4.3 Rating
  • Address:19445 W Warren Ave, Detroit, MI 48228, United States
  • Site:http://www.iamericacenter.org/
  • Phone:+1 313-307-0088
Categories
  • Mental health clinic
  • Medical clinic
  • Non-profit organization
  • Pharmacy
  • Physical therapy clinic
  • Psychiatrist
  • Psychoanalyst
  • Psychologist
  • Psychoneurological specialized clinic
  • Psychotherapist
Working hours
  • Monday:8:30am–6pm
  • Tuesday:8:30am–6pm
  • Wednesday:8:30am–6pm
  • Thursday:8:30am–6pm
  • Friday:8:30am–6pm
  • Saturday:Closed
  • Sunday:8:30am–6pm
From the business
  • Identifies as veteran-led:Yes
  • Identifies as women-led:Yes
Accessibility
  • Wheelchair-accessible entrance:Yes
  • Wheelchair-accessible toilet:Yes
Amenities
  • Toilets:Yes
Planning
  • Appointments recommended:Yes
  • Transgender safe space:Yes
  • LGBTQ-friendly:Yes
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