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Elite NP Clinic Tamara Washington, APRN, FNP-C
412 E Pleasant Run Rd ste b, DeSoto, TX 75115, United States
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Ke
Review №1

At first I was excited to set up an appointment with a black doctor. When I got there I had the complete opposite reaction. The front lady was cool, I seen a lot of reviews about the staff being rude. I don’t think they’re rude but very non chalant. I was a bit nervous when the assistant who weighed me asked how should she put the blood pressure monitor on my arm (red flag) but it’s a learning process. There was another LVN (I’m guessing) she was super nice, and calmed me down during blood work. She wasn’t as non chalant as the other lady. The nursing student was very friendly and informative to my question, I would have preferred her over the actually doctor. The basically tried to get me in/out as quickly as possible with little to no communication. & no it wasn’t busy at allIn my summary of my doctor visit it list topics “discussed”, she wrote a paragraph about healthy eating, working out, and increased sleeping hours, but idk where that came from because she barely said anything to me besides the basic question they need for their form.Overall, I won’t be back. Customer Service/Experience is a big thing to me and I did not feel welcomed or comfortable on my first visit. Maybe it was a bad day but I wouldn’t recommend.

As
Review №2

The doctor is wonderful but her staff is the most rudest people you will ever meet. I feel as though several of my messages were never delivered to the doctor. And don’t even think about asking about your test results you will be waiting forever and a day. Dr. Washington really needs to change her front office staff especially the rude one who answers the phones.Update: Due to my above review the doctor dismissed me from her practice without no formal warning. Between the rude staff and Ms. Washington refusing to talk to me I was left wondering why. This facility is very unprofessional and I advise people to not visit this childish behavior of a doctor office.

Be
Review №3

I visited this place and customer service over the phone was rude. When I got in I did not feel as welcomed but I needed a check up. I was proscribed anti bacteria pills which gave me yeast. I explained over the that I needed treatment sent over and how urgent it was and she insisted I had to wait on doctor to see the task she entered. I DROVE THERE DUE TO MY WAX COMING UP AND SHE SAID I HAVE TO PAY TO SEE TGE DOCTOR EVEN THOUGH TVEY JUST RAN LABS ON ME.. this is unacceptable. They do not care and just want to get paid.

Jo
Review №4

Got my DOT physical out of the way here. In/out in no time. Professional, courteous and drama-free.

At
Review №5

The worst NP in the area!! Her staff is even worse! Not professional at all and unwilling to do work when calling your insurance. They want you to do their job in regards to insurance, they have no knowledge of the insurance process. I would not recommend this office to anyone.

Gu
Review №6

She is nice the first time you meet her. Then, she acts prepotent. If you can, avoid this clinic.

As
Review №7

Very sweet NP I needed and emergency check up and she accommodated me on such short notice.

Ch
Review №8

Dr. Washington is amazing! All of the staff members are nice, the office is clean and welcoming. Dr. Washington is patient, she keeps me informed during the entire appointment, and to top it off it doesnt even feel like an appointment!! I highly recommend Elite NP to anyone needing a doctor or you want to change your current doctor.

De
Review №9

Every visit to the doctor office is not always enjoyable, but when I walk through the doors of Elite NP Clinic it makes everything alright. The waiting room is clean and smells nice. Not like a sick place but a fresh breeze of clean air. There is never a long wait. Even when you do a walk in visit ( they do take walk in). Ms. Washington and staff are nice and warm I can talk with them about how I feel and they are welling to listen they are patience. Im glad I choose this clinic to take care of my illness. Ive been a patient for 2 years and they remind me of all my appointments so I dont forget to stay healthy. I would recommend you to go to Elite for nice staff fast and good services. Go get seen and youre out .

Ce
Review №10

My 1st visit with Dr.Washington was amazing and very welcoming. She was very sweet and professional. I highly recommend her .

La
Review №11

I was nervous about finding a new PCP....However, I am so glad I did. Dr. Washington is absolutely amazing. She is very thorough and patient. She is also extremely encouraging and gave me a lot of HOPE! I will definitely recommend this clinic to others.

Ty
Review №12

Great first visit! Very clean and the staffing is nice and respectful! I was comfortable and willing to open up. Ms. Washington was very informing. I am definitely coming back and have already recommended people. Thank you so much!

C
Review №13

What a diamond in the rough!!!! I recently selected Dr. T Washington after having the same PCP for well over 15 years due to a change in my insurance coverage. My old PCP does not currently accept my new insurance. Oh, let me tell you I cried like a big ole baby, after praying and crying a little more...I begin my research for a new PCP there were certain things that I looked for... 1) A female doctor 2) close to home 3) ease of making appointments and having late appointments available. From the very moment I walked into Elite NP Clinic I was made to feel Elite. Dr. Washington and her medical assistant are a gem. Dr. Washington has an awesome bedside manner, she listens to you and thus far I have had no wait time. Guess what else???? I just found out she is open on Saturdays....Yeah!!!! no more having to miss work. Thank you Dr. Washington for being who you are and were you chose to open your practice. Many blessings to you, your family and medical staff...Happy Early Holidays!!!

Bl
Review №14

She is rude, never gave me my pap results. I would never recommend her

Ke
Review №15

I didn’t want to drive across town to my PCP due to being sick, so I decided to go to Elite NP Clinic. I called them at the last minute and they were able to work me in and see me that same afternoon. Dr. Washington was amazing and less than a week later I am feeling better and back to my old self! Thank you Dr. Washington and Elite NP Clinic!!!

An
Review №16

I think that from the front receptionist and cleanliness, my visit started out very comfortable. Dr/ Mrs. Washington very professional and thorough. Her clinic is ran , my opinion, from heart work and dedication to the medical field and sick persons.Thank u both for great atmosphere and patience in dealing with a jabber jaw. HahahGod bless you future endeavors.Angela C.

Me
Review №17

Great service! From the point you walk in the door.. from then on... her and her staff are very attentive to your needs. Theres little was little to no wait time. All my concerns were taking care of on my first visit. I believe I even called after hours one time and was able to speak with the doctor and got medication sent right away to my preferred Pharmacy for pickup. Excellent service!!! The best part was they worked with my insurance so well that the cost was little out of pocket through my insurance.

V
Review №18

She has been amazing!!! Anytime I have ever needed to visit I am usually scheduled the same day but no later than the next 24 hours. The waiting room is always quiet and clean, probably because you don’t wait long before you get called back to see her. Dr. Washington’s amazing bedside manner is something that can’t be taught!! I believe it reflects in the kind and caring person that she is. While most doctors have a response before they walk in to see you, she actually listens before responding and wants you to be informed on your care and options. Hitting my mid-30s has made me care more about my health and with her weight loss programs and willingness to partner with other programs and doctors has helped me a lot!!!If you’re looking for a doctor who’s young enough to know what’s going on but has the bedside manner of an old school doctor and the credentials to match, check her out!!!

Ch
Review №19

I love a NP who listens and is concern about your health,, I finally found a doctor that NP that cares...Then the office calls and always give you your results quickly.. They stay on top of things...Clean, Dont Have To Wait Long to see her... My Husband & I Was Very Pleased.. Thanks Ms Tamara..

Ke
Review №20

I didn’t have the opportunity to visit the office due to my experience over the phone being so horrible. I spoke with two different individuals which both disconnect the call before providing a solution. The first young lady was so unprofessional that I felt the need to remind her that she is at a place of business. When I asked to speak with someone else she disconnected the phone. The second staff who answered the phone hung up after I asked to speak with the provider. Being that they’re the first contact for this provider. it is their responsibility to represent her well. Maybe a refresher training in customer service would benefit them or this could be the absolute norm for this area. I was pulling into the location as we spoke and decided I would rather not patronize this business. Glad to know that others have had positive experiences

Al
Review №21

Ms.Washington was amazing! The medical assistant got me in, took my vitals and history. Ms.Washington came in quickly, performed the exam, and answered every question. I am happy I found a clinic for my wellness needs!

Mi
Review №22

I don’t usually like going to the doctor office because they treat you like a statistic. I felt very comfortable speaking to her about my concerns and I felt like she really cared. She definitely made my experience a really great one and for that I recommend her to everyone who has felt like me. I will definitely keep seeing her💕

Sh
Review №23

Mrs. Washington is EXCELLENT!! I would recommend her to anyone. She is very knowledgeable and knows what she is doing. There is no long wait time, it’s very affordable, and the staff are very polite also. Anytime I go it is a very pleasant visit.

sh
Review №24

The facility was nice and clean. All the staff were very friendly and comforting. Dr. Washington was kind and made me feel very comfortable. I would definitely return for anything else I need. Thank you!!

Vi
Review №25

Ms Washington and staff was very friendly and nice most of all very thorough and plenty of questions and examination was more than expected. I really got more than I expected from the visit (1st visit) in fact she help me start new way of doing things that I needed and to get more committed to a healthier life. Definitely will be returning to the clinic.Thank you Ms Washington

Yv
Review №26

Markesha Woods was the only person I met and she was great! I give her 5 stars. The only reason I gave 4 stars was because Ms. Washington was there and no one else was in the clinic, as a new provider in the area it would have gone a long way had she come out of her office and introduced herself. A little hospitality goes a long way. As a pharmaceutical representative I would have referred her to others.

ma
Review №27

This is the best Drs visit Ive had since moving to Dallas. She listens, very thorough, doesnt rush you. I love it! She be my forever Dr.

Cu
Review №28

One of the best practices around. Nice and clean, warm greetings, sincerely appreciative for the visit. Ms. Washington had a trained and courteous staff very friendly and professional. Y9u dont have a long wait because she times her patients very carefully so that you dont have to sit for longer than you anticipated. Has worked well for me and hope it will work for others also.

An
Review №29

She was very hospitable and caring. She always very thorough and meeting your needs and very approachable. Thats what I like the most. If you have an ailment you dont have to wait one or two months to see her. That defeats the purpose of having a care center if youre scheduled 2 months out.

Sa
Review №30

I was very satisfied with the service I received. Ms. Washington and her team were very professional.I appreciate her seeing me after trying to get in to see 2 other doctors and I was not feeling good.Thank you again Ms.Washington

An
Review №31

Mrs. Washington and her staff were very professional in answering all my concerns and questions, as being a new patient in her clinic. I was impressed from her front desk to Mrs. Washington, all were very thorough. One can see immediately after meeting Mrs. Washington and her staff that they are compassionate, caring and very knowledgeable. I specifically was impressed with Mrs. Washingtons clinic focus on prevention/health promotion with her weight management program and highly reputable supplements she recommends. Secondly her disease management discussion with me and knowledge was impressive. She is innovative in understanding the opportunity offered by GENE testing to further promote health by recommending appropriate supplements based on an individuals genetic pool and ultimately quality of life. I was there as a new patient to draw and evaluate labs recommended by my GENETIC test. I HIGHLY recommend her professional, innovative clinic services and her mindfulness regarding cost, since I was a cash pay client... Consider her services and build a win/win professional relatiinship, I am thankful for the privilege of meeting Mrs. Washington and her staff!!! ❤

Br
Review №32

I took my mother to Dr.Washington yesterday and fell in love with her spirit and expertise. It’s hard to find a physician who can listen and receive everything that a patient is saying with no judgement. If we had more doctors like her, minorities would definitely feelMore comfortable going to the doctor for routine care!

J
Review №33

My first visit to this clinic was highly efficient from start to finish. They offer mobile check in and I had no wait time. Ms Washington has a wonderful bedside manner. She was knowledgeable and professional. This will by my Primary Care facility.

Su
Review №34

I have had a wonderful experience at this clinic. Ms. Washington and her staff are very professional and very kind. What I love the most is that when meeting with Ms. Washington, it feels like I am talking to a friend. I feel like she genuinely cares about helping me live a healthier lifestyle!

Yo
Review №35

I had an awesome experience! Dr. Washington and her staff took her time talking to me and making sure I was okay throughout the visit. She is professional and has a very caring and nurturing spirit! Ivey found my new health care provider! Thank you Dr. Washington!

Ty
Review №36

My 1st visit was great! Professional atmosphere.Ms. Washington is very thorough and Markeshia(Medical Assistant), was very nice. Saturday office hours was definitely a plus.

Jo
Review №37

Tamara was so down to earth! I felt so comfortable talking to her about my health concerns. I would definitely recommend!

Jo
Review №38

I was pleasantly surprised about the professional approach to my health. She listen to me when I explained my concerns as well as advised me on follow up treatment. The staff was warm and courteous. I will visit Doc again.

Mo
Review №39

My visit was very informative and helpful. I feel that my concerns were addressed in a professional manner and I left very satisfied. I will recommend to others.

Cr
Review №40

Amazing first visit! Very warm and inviting!! I came feeling discouraged and down but left feeling educated and empowered. I can’t wait to get sick again!!

Lu
Review №41

She was very understanding, kind, and caring. She has excellent bedside manner. She listened to me and was very knowledgeable. I am recommending her to all of my coworkers and friends in the Dallas area.

Th
Review №42

Very pleased with the Elite clinic. Tamara Washington was very kind and competent. The receptionist nurse eas very kind and professional. The clinic is extremely clean! Thank you very much.

Ho
Review №43

Great experience. I didnt have a long wait. The NP was very nice, informative, and took her time with me. The text updates and patient portal were prompt and updated same day.

Ol
Review №44

She was really nice made me feel comfortable very happy shes my doctor.

Em
Review №45

Dr. Washington and her staff are absolutely wonderful! Very accepting and understanding. Felt 100% comfortable discussing with Dr. Washington the issues I was having, and she was very accommodating and reassuring! Will definitely be going back next time I need something!

Co
Review №46

Very informative and professional. My visits are always conducted in a timely manner. Definitely recommend

Th
Review №47

Great Experience on a first visit!!The ambiance instills confidence and integrity...My prescription was ready for pickup as soon as I left the premises.Will definately be coming back.

Sh
Review №48

This was my first time visiting this office- I had just returned from a long trip and had infections in both my eyes - was desperate to get seen by a good Dr- I found Elite NP Cliniic via Google search and they got me right in-Nice, clean little clinic, nice/friendly receptionist and the PA that did my vitals was very nice also- There was no waiting at all - The Doc came in and was very thorough with questions/history etc- She determined very quickly what kind of infection I had and called in prescription right away -I would definitely recommend this clinic and will be sending my daughters here also for future visits

Br
Review №49

Tamara Washington always greets me with a smile and is very thorough during every appointment. She always takes the time to answer any questions or concerns I have about my treatment and medications. I highly recommend NP Elite clinic!

Am
Review №50

I was lied to by two receptionists about prices and prescriptions. I felt as though I was treated like a med seeking patient despite being on a low dose of sleeping medication for over 9 years. She wants me to come in for ADDITIONAL drug testing every month to prescribe my sleep meds. Fine... whatever... come to find out that’s at my expense of $135 every month. No thanks. I’ll go somewhere else For something I’ve been taking for years - with no problems and no drug abuse history. I take a medication that I’m out of and desperately need for migraines. She REFUSES to prescribe this until I take a drug test. I know the extra $$ for a drug test doesn’t sound like much, but when you’ve got a strict budget and you get lied to about the appointment fees among other things, and get treated like you’re white trash and med seeking, it gets to be too much. I’ve already wasted the money for this appointment and seeing someone else would mean wasting MORE $$ for an initial visit so unfortunately, I’m stuck here until I can get the drug test next week, get my regular meds, and see a physician who’s medical assistants are competent, who I wont have to re tell my ENTIRE medical history to (despite having me was 40 minutes filling out all the background and paperwork on their app), who won’t treat me like a drug fiend, and who’s office won’t lie to me and tell me that at least my migraine meds were sent to hen they CLEARLY weren’t. Oh and when I asked about the “care plan” package starting at $85 per month? They told me that this is SOLELY for their “weight loss program”. Might want to include that on your website because it sure sounds like false advertising that it’s in relation to medical ailments and regular appointments at the practice.

Te
Review №51

NP Washington and assistant were very professional. She listens to the concerns I had with my health and I would definitely be coming back. Thank you for your services.

Ke
Review №52

They were very friendly and patient with me during my visit. Both the nurse assistant and Ms. Washington were very helpful and answered all my questions. Will be coming here again definitely.

J
Review №53

Everyone should come to this office. Its a beautiful thing when you see a black woman with her own clinic. We need to support more people like Ms. Washington.

Ra
Review №54

Ms Washington was very polite and professional. She took her time and did a full assessment and history. I also like that I scheduled a same day appointment.

La
Review №55

I really appreciated the professionalism and friendliness shown at this office! I found the app feature to be extremely helpful and it saved so much time. Ms. Washing and her staff were able to just focus on the healthcare part, and NOT paperwork! All my information was there, and my prescriptions were waiting for me at my pharmacy. WOW! I was a New Patient and felt like Ms. Washington addressed my issues, and prescribed the right treatment plan for me. I look forward to being treated here! THANK YOU!Sincerely,LaVena McKeever

Li
Review №56

Very clean establishment, friendly, professional and helpful staff, great location. My appointment was not rushed and Mrs. Washington really took the time out to listen to my concerns, I felt as if I were family instead of just a patient.

La
Review №57

Great exprience overall. Every visit have been a great visit for me clean facility, nice employees and a knowledgeable nurse practitioner. Excellent weight loss program

Jo
Review №58

Friendly atmosphere from walking in the door to walking out of the door Nurse Washington was great and sent time with her examination.

ja
Review №59

I highly recommend this clinic. They are friendly and the made me feel comfortable. Staff is very knowledgeable and professional. Great service.

Sh
Review №60

Dr. Washington is very innovative and cares greatly about her patients. Great bedside manner even via video doctor’s visits.

As
Review №61

They were professional and sweet ladies. In and out within an hour from the time I got there, which was a major plus compared to others I’ve been in. I just wish they took my insurance, but she said they only been there a few months so maybe she’ll accept more insurance companies in the future I hope.

AJ
Review №62

The office is beautiful! So fresh and new! All the equipment is state-of-the-art and I was able to get everything done in house!

Ca
Review №63

I was able to make a same day appointment and was seen within an hour after setting the appointment.

pa
Review №64

She the best. Most caring gentle soul. Ill recomend her for you health needs. The front dest is as sweet as Miss. Washington

Sh
Review №65

Very caring staff. Great experience! I encourage everyone to check this clinic out.

Mo
Review №66

Scammers! Avoid coming here at all costs! There are so many other doctors in the area who have experience and provide beneficial services to ensure you are charged the least out of pocket cost, as every other doctor Ive ever seen.I was charged for being asked questions about my mood history which was unrelated and unnecessary to the reason for my visit. The tech was unable to properly draw my blood, which left me even more traumatized of needles, with huge embarrasing bruises on both arms after being poked at least 4 times. They called me a day later than they said they would with the blood results, which I found out the next day by a knowledgable doctor (who billed $0) that she was TOTALLY WRONG!I contacted them through their portal at least twice, possibly 3x, of course with no response. Now I received a collections letter for 7x the initial bill and coincidentally Im no longer able to log into their portal to review the messages I sent them.I found an email address online and explained the situation once again, and they replied rudely saying Im out of luck, I shouldnt have waited so long to contact them (even though I sent messages via portal), and its my responsibility.

Ca
Review №67

I have been to this clinic numerous times and every time I have received excellent care. I would definitely recommend this place. Thank you Dr. Washington and your staff!

Tu
Review №68

Fast, friendly service. Very informative and professional. The staff was amazing.

Ra
Review №69

No wait for walk-ins. Ms. Washington listens and accesses all issues efficiently. I recommend this facility to everyone.

cu
Review №70

She is one of the best at her craft. Please stop by her office shes warm and inviting always.

Da
Review №71

She is very thorough and understanding everything you need in a doctor. She was the only one to pin point what my real problem was. Ill stay in her care as long as shes in business.

Ba
Review №72

Very impressed with the level of professionalism...patient care...knowledge and concern for maximum health..mind, body and spirit.

C
Review №73

Ms Washington was very easy to talk too and had an awesome bedside manner..Also a GREAT listener

Bo
Review №74

Professional but friendly. Took the time to listen while I was there and followed up quickly to answer an email question.

Je
Review №75

For the most part, I had a pretty good first experience. The environment was clean and employees were very professional.

ve
Review №76

How did I not know this place existed?? Ive always gone to the Minute Clinic and have never been a big fan of it--only because its awkward and uncomfortable sitting in a store while youre sick. Ms. Washington was FANTASTIC! Ill be going here from now on.

Jo
Review №77

You the best Mrs Washington I feel much better and thank you for everythingKeep up the excellent work

L
Review №78

I loved my experience, Ms. Washington and her Medical Assistant were wonderful! She a very professional and detailed person and I am referring everyone I know!

Su
Review №79

I am very satisfied with Elite NP Clinic, I felt heard and taken care of by Tamara and Markeesha. Thank you

Ca
Review №80

Ms. Washington and her assistant worked efficiently throughout me and my daughters visits (same day/ time period). They were knowledgeable and explained everything along the way.

De
Review №81

Very comfortable with visit. Ms. Washington answered my questions throughly.

Me
Review №82

Love this clinic, very clean and has great staff also the Doctor is amazing and friendly. I will definitely recommend to all friends and family!

An
Review №83

I received great care at an excellent price in a professional environment from a through practitioner. Ill be going back in the future.

le
Review №84

Pleasant experience, great bedside manner. I would recommend this clinic to anyone

Ab
Review №85

I was very well taken care of. Everyone was very nice.

Tr
Review №86

Ms. Washington provided excellent service and has a great bedside manner. Very nice facilities with great staff. Thumbs up to Ms. Washington!!!!!!!!!!!!!!

Ie
Review №87

They are very friendly and efficient would definitely recommend

Na
Review №88

Excellent practice. Great staff and Practitioner.

Sh
Review №89

Love my doctor she keep me informed on everything.

Sh
Review №90

I was overall satisfied with my experience.

Ba
Review №91

Punctual, Knowledgeable, tech savvy, and friendly. I think I found a new clinic.

Gi
Review №92

Saturday appointments available. Prompt, courteous professional service

Sh
Review №93

I like both woman very good listener

Ki
Review №94

Did not have to wait to be seen. . Very professional..

ju
Review №95

I Had a great experience at this place staff was friendly and all my health concerns where addressed

An
Review №96

Prompt appointments and great service from start to finish!

Tr
Review №97

My husband had an appointment with Ms. Washington. He indicated that his experience was very professional and the staff was friendly and professional.

Ca
Review №98

My experience was horrible I don’t know who wrote that first review but it wasn’t me

Pr
Review №99

Very attentive and caring.

Di
Review №100

Tamara Washington was so patient and listened to all of my concerns!

Information
11 Photos
100 Comments
4.8 Rating
  • Address:412 E Pleasant Run Rd ste b, DeSoto, TX 75115, United States
  • Site:https://www.elitenpclinic.com/
  • Phone:+1 469-857-3101
Categories
  • Walk-in clinic
  • Registered general nurse
Working hours
  • Monday:8:30am–4pm
  • Tuesday:8:30am–4pm
  • Wednesday:8:30am–4pm
  • Thursday:Closed
  • Friday:8:30am–4pm
  • Saturday:8am–1pm
  • Sunday:Closed
Service options
  • Online care:Yes
Accessibility
  • Wheelchair-accessible entrance:Yes
Planning
  • Appointments recommended:Yes
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