Been here twice. Once for myself and once for my fiance. The ER experience was as good as it could go given the circumstances. They are understaffed here and clearly are up to their chin with emergencies. The triage nurses were great. Spoke with calm demeanor and understanding. Check in staff was nice as well. Everything was relatively easy. Both times were like that so, consistency is a really great thing to have!

Worst ER experience ever. My concerns were not taken seriously by the very rude nurses. I went on a Sunday afternoon, and they were not busy at all, yet I was brushed off.I was charged for my visit even though I was not given any care. Upon leaving I went to a different facility and was given the respect and attention I deserved.Additionally, I called the hospital the next day to complain, and they promised to snail-mail me paperwork so I can get my money back. Its been 3 months and Ive received nothing that was promised.If you are a young woman in need of medical attention, do not go here.If you want to waste money and feel disrespected, this a great place to spend a Sunday afternoon.

Absolutely pathetic.Update. First 20 hrs here was brutal. Felt neglected, ignored, i was a burden. I was told certain things were going to happen and when they didnt I was ignored.Day 2 new staff taking care of me. Bill ER nurse I was skeptical of but he proved me wrong. Genuine, cares and now things I am being told are actually happening. I am much happier.

Professional staff were very nice.Visiting restrictions are unreasonable. 1person/day with no ability for same person to leave and return same day is unreasonable! Realize Covid has impacted everything but that policy makes no sense.

I would give this ER a rating of 0 stars if I could. We had been there for several hours of not being treated or taken back to a room when we finally gave up and left, even though the wait time sign said 18 minutes, and we were not the first people to leave before being treated. There was no initial communication to anyone at check in about the extended wait time, or during the lengthy wait to be seen by the triage nurse. The employee checking people in, Linda, was scattered, rude, uninformed and clearly didnt have the training or capacity to judge when to prioritize some patients conditions over others. She was more concerned about moving chairs around the waiting room than keeping anyone updated or seeking immediate care for clearly medically distressed patients. When we arrived we noticed her strange behavior right away and other patients that were waiting told us they too had noticed her poor skills and odd behavior. A group of teenage boys brought in a very sick and distressed friend who was not treated with the care or concern that he clearly needed. The triage nurse and waiting room staff treated these teenagers so incredibly poorly and without concern that the kids ended up leaving with this boy who obviously needed to be seen immediately. The staff did not take the boys seriously or have any regard for them, it was horrifying. I would avoid this ER if at all possible.

I have never experienced anything but excellence, and respect whenever I have gone here, from the Drs down to the cleaning staff. No matter what I presented with. I applaud the healthcare workers and bless them in this timeof need. Wish I lived in Derry, so this could be my local hospital. I only come when I really need to.

I went here for a visit and was told my insurance would cover my entire appointment. I then received 3 bills in the mail. One for $600, one for $348, and one for $145.I later went to Convenient MD urgent care and had an extensive visit including X-rays. They have a cap of $250 max payment if you don’t have insurance/you’re insurance won’t cover your visit. I had an amazing experience at convenient MD and highly recommend it over this scam artist facility.F-

The doctor is only as good as his staff! And this staff was excellent! They were extremely efficient and caring. I was so amazingly impressed! I hope I get her name correct. Nikita is the first person ever in my life to get an IV into my arm on the first try and also never black and blue and after! She was absolutely amazing and took her time as I am very difficult to get an IV in!

I had an appointment on a Saturday. The office was having trouble with being short staffed as is everyone else. The two technicians were taking care of that job as well as their own. They said they didn’t want to cancel on all of us woman that had appointments that day. I think that’s awesome customer service!

As with every interaction Ive had at parkland everyone there was great from the people checking me in to the nurses, doctors ....everyone...

The staff were all professional but the ER was very busy. I wasnt critical and once the preliminary tests & assessments were concluded I was low priority. The team could have used a few more individuals to help, I wasnt offered lunch until 3pm (and then it was two slices of deli turkey on bread). But no faults with the individuals themselves, they were working hard and did the best they could with too few hands.

The medical staff was so incredibly nice and made me feel comfortable. The doctor was so nice too. I was so nervous because I’ve never had an endoscopy and they put me at ease before and after!

The wait was a little long but the ER was very busy so it was understandable. Once I was called in, things went well.

Went to the ER at night after my wife had fallen and gotten a deep gash behind her ear along the skull line. It was bleeding profusely. The staff was quick to respond, friendly, and caring. These kind of wounds look worse than they are , and they quickly cleaned and stopped the bleeding. A quick CAT scan to confirm no cranial problems. Everything was professional and everyone super. We were on our way in short order. Thanks all!

I found the staff to be very informative and provided great information on what I can expect in my rehabilitation

Overall, a good experience in the way we were treated by staff. Had some serious concerns, though, too, which were later addressed by a supervisor when I called. Took my elderly mother who has Alzheimer’s for an EEG and MRI ordered by her neurologist. EEG tech, Jen, was terrific with my mom: kind, patient, caring, putting her at ease. She was able to get us in earlier for the subsequent MRI appointment, since EEG finished sooner than expected. Great customer service experience with her until later that night we discovered two EEG leads were still on my mom’s upper chest. Her neurologist told us the metal in those leads could have burned her during the MRI, had they overheated! Fortunately that did not happen and she was not harmed. I called to speak to a supervisor, and appreciate that the Laboratory Services Director, Jana, called me back and LISTENED to my deep concern. She looked into the matter and expressed concern, too, offering a possible explanation that the tech often gives patients the choice to remove the leads themselves (privacy issue). I don’t recall her giving us that choice, but the tech should make sure they are removed, regardless. Glad to know they will revisit their protocol for that procedure, per Jana. I felt that she honored my concern and will take steps so it won’t happen in the future. MRI protocol could be improved in my opinion, too, by double checking to MAKE SURE a patient who declares / believes they are not wearing metal, are in fact, not wearing metal that could harm them. A wand metal detector device could be useful as backup.

My surgical experience was incredible. Everyone was kind, calming and professional. The nurses were all very upbeat and this helped ease my nerves. Reiki was an amazing service, Connie calmed me and this created a smooth transition to the OR. The anesthesiologist was wonderful. Dr. O’Brien is incredible, her openness and compassion is extremely evident each time I spoke with her.My entire experience was the best I have ever had.

I went to the ER around 9 last night for a cornea abrasion. Dr. Martinez was awesome and definitely helped me to relax and feel better. It was a quick experience and she even got me a prescription in the same night. Won’t go anywhere else for emergencies.

The facility is simply amazing. The staff is the most professional, courteous and proficient people that I have ever had work on me. Kudos to all!!

I was there for a lumpectomy and everything was perfect. The nurses were great as well as the surgeon and anesthesiologist. I had an excellent visit.

Excellent hospital and heart rehab equipment. Capable, friendly, professional staff. I am glad I went to Parkland for my heart stress test and evaluation.

Having surgery on the 10th of September was a very positive experience. Every staff member that I encountered was pleasant and informative. Dr Duval gave me a block that I have no memory of but lasted a full 4 days post op! I did NOT need any narcotics for pain, thank you very much. I was very happy with the entire experience.

I recently had a CT scan at Parkland Medical Center. The required paperwork was handled online and the time spent in the waiting room was just a few minutes. In the lab, the technician was accommodating, professional and very straightforward answering my many questions about the equipment and the process. With everything considered, I cant see how the visit could have been any better.

Came to the emergency room. Not getting into specifics but the staff here were probably some of the most unbelievably nice and caring people ever. Heather who is working at the front desk was so attentive and kind during my time here.

I ended up in the ER with a bout of Colitis. Everyone that helped me was terrific. The best experience I have had at the Parkland ER

Everything went fine. The staff and Doctor were very helpful.Overall a good visit. Thanks

I was told I would have to wait until December for my TOTAL Reversed Shoulder replacement surgery, not wanting to wait that long as my arm wasnt working well, I questioned the Surgical Coordinator about another hospital and in a day she came back with a date of Sept. 21 2021, It was a wonderful experience and every person I came in contact with was so Kind Considerate and made my stay as pleasant as I could possible have ! Thanks to everyone at Parkland Medical CenterRosalind G Fellbaum

Everyone I came in contact with during my visit was very supportive, informative and pleasant. Carolyn was especially helpful and reassuring. Also, I have a gluten intolerance, and one member of the team sent to the cafeteria for a banana for me, which I really appreciated.

My father was treated in this hospital on Friday of last week. While I understand the trauma he suffered was out of their league, they could have at the very least helped move him to a stretcher.Instead it was made clear he was not their priority nor their concern. He was given little in the way of assistance after I arrived and they made the transport plan. When I asked questions they were answered but the information given was vague and the individual seemed irritated that I was asking.Once the paramedics arrived, they were completely hands off. The paramedic had to request additional assistance to move him as easily as possible from the gurney to the stretcher. ONE individual assisted us in our efforts to move him. Even they were surprised as there were two or three individuals on their phones at the nurses station.I have never been crazy about this hospital. Unfortunately it’s the nearest around to where he lives. Any future opportunity or need will be met with an immediate request for transport to another facility. Very disappointed.

Had severe head trauma due to a fall, Parkland Doctors immediately went to work to clean the wound then proceeded to stitch up my scalp, took X-Rays, MRI and EKG but due to the severity of the injury I had to be transported to Mass General to do the stitching of my eyelid. Doctors at Parkland did not have the expertise to do the stitching that close to the eye, but all in all they did a great job and would recommend the Parkland staff for their ability and concern with my condition.

Technician was very nice and professional. The receptionist was also very accommodating in securing an earlier appointment so I didnt have to wait.

All gave excellent care and personal attention. I was was treated as a person , not a diagnosis or illness. Receptionist, nurse, technician, Doctor all cared for me well and answered any questions or concerns clearly. Good job!

Saw Dr Walko for post op appt. GREAT DR AND ENTIRE STAFF!! They cared about ME and my husband. Had time to answer my/our millions of questions and concerns. I felt very well cared for. Would recommend them anytime.

Had the worst experience this weekend....twice!! overmedicated and rushed back in an ambulance, only to be discharged with nothing done but anti nausea meds. NO THANKS. only reason this has a star is because its required

If I was on my death bed I would not go back to this place! I also witnessed them treat every patient the same way. The staff seemed extremely bothered by having to do their job.

Very nice ER experience. Went to the ER after vomiting blood. Checked in using a self-serve station and was seated for 2 minutes before being called in. They made me feel comfortable and even had warmed blankets. Gave me fluids and ran various tests. Stomach bug diagnosis seems accurate but I still need to see a specialist to confirm. Total visit time was about 2.5 hours.

I went to the Er scared to desth over what i thought could have been a heart attack. They checked me in quickly, put me in a room, and spent hours doing tests, drawing blood, scans, etc. They were all so respectful, professional, and put me at ease. Everyone from the nurses, to techs, to housekeeping. So warm, friendly, and supportive.I would recommend this hospital time and time again.Thank you Parkland team!

Dr Martinez was very kind and thorough . Very thoughtful. Dr Grossman had ended his shift but was kind enough to stay and order appropriate investigations before signing off. The staff was kind and helpful. Alf was funny, engaging and provided great nursing care.

Had my 1st MRI and it was actually a pleasant experience. Everyone was efficient and and on time.

“As I entered the building, I was greeted immediately, and registration began to get me seen quickly. After a small stop there, my objective tests began. The overall visit was quick, efficient, and friendly. The Ultrasound technician was professional and willing to listen”.REBII

I brought my daughter to get her stitches and they took her right away. After waiting 3 hours at Elliot, I couldnt wait anymore and looked this hospital up and called them. I was hesitant at first because I thought there would be a long wait there too but I took my chances. The nicest male doctor and female nurse assisted us, because of how stressed we were we didnt remember their names. They were both blondes;). We really appreciate their kindness and even my daughter said they were really nice. She didnt feel any pain and the nurse kept on playing with her to distract her from the needle. We were in and out of the hospital in less than 1hour and half. Fastest and most nicest service ever!Thank you!

Horrible facility; three ring circus. I work in healthcare. I’m not sure how they maintain accreditation. Health Care Quality needs to spend some time here. I wish I could give less than one star!

July 23td. Was taken at 4 am to Cheshire hospital alone with only a male attendant. My mom was denied to ride with me. This is absolutely wrong. This is a crime not me complaining about it

Went to the ER thinking I was having a heart attack. Fortunately I was not. Gave 4 stars because the Er room should have been cleaner. Also the Dr. on duty that night wasn’t very pleasant. All other staff nurses, iv person and person who took my blood were amazing and treated me with the compassion I needed. I will make that my ER to go to in an emergency.

The technician that saw me was very friendly and knowledgeable. I greatly appreciated his willingness to share information during the procedure so I didn’t get as nervous as I would have if he was silent the whole appointment. The only issue I had was getting into the building. There really should be a sign with an arrow directing people where to go. All the sign said was “entrance closed”. It was my first time at this hospital, so I had to walk around the building until I found an unlocked door!

The service and care that was provided at Parkland was first rate as always. All of the people were very friendly and answered any questions that I had. One individual that stood out the most was the ED Paramedic (Eric) who was extremely helpful and proactive in my care and well being.

Never. Absolutely never. Attend this Emergency Room.I had a bad case of food poisoning/nausea on. Because of the incredibly intense pain, I thought I may have an ulcer or something pressing. I was treated with nausea meds, had blood work done, and was released 2 hours later, with nausea. I *literally* vomited out the car-door in the parking lot when leaving.I received a $7400 bill, that after insurance was $3400 and I dont qualify for financial assistance.I have had a half dozen conversations with Lucas Lemoine who has exhausted every option for me making sure the my charges were billed correctly, checking my eligibility for financial assistance, etc.Now, Im stuck paying a months salary for 2 hours of treatment. This treatment didnt offer relief of my physical symptoms after dealing with a cold, dry-toned nurse, only added stress to my life.I would have been better off staying home and letting my wife take care of me. I wouldnt recommend this emergency room with its treatment, billing, or customer support to anyone, ever.I would give 0 stars if I could.

Wish there was an option for 0 stars!! The woman with all the tattoos that comes around and takes your insurance failed to let us know that we were OUT of network with parkland!!!! Instead, she collected our copay and said nothing. She was terrible and very unprofessional. We had a run around calling our insurance company when we got our hospital bill of $6000+ wouldnt that be something you would tell your PATIENTS?!?! Thats why people have INSURANCE!!!! Have nothing good to say about this woman, she needs to be fired, who knows how many other people she has done this to, now we have to put in a claim because we will not be paying that!!! We werent even told our insurance wasnt accepted!!!!

Had a hip replacement surgery. April 19th 2021!I had wonderful care and surgery was very successful! My nurse were amazing!I love my Parkland.Food was delicious and delivered hot!!

Staff from front desk to the nurses and techs were amazing making me feel comfortable.

I went to the emergency room. This was the worst hospital I’ve ever been to. They asked my symptoms in front of a full waiting room, violating HIPAA. The nurse never even came into my room to triage me, ( stayed in the hallway didn’t take my temperature etcor run any tests ) and the doctor came in for less than 5 minutes and guessed at what my issue was without even ordering any tests. It was horrible. I left in tears feeling ignored and still having a medical issue. I ended up going to my own doctor the next day. I honestly can say if given the option I will go anywhere else. This was awful.

All the staff at Parkland Radiology and Mammography are very professional and caring. The atmosphere was extremely welcoming and calm. The Technician, Donna, was thorough and very kind in such a delicate situation. I have gone here for many years and will continue to choose this facility.

Gross Public Spaces - went here for a CT Scan at 7:30 am. Used the public restroom and it was filthy. No soap, trash overflowing, toilet had poo stains in and on it. Christ people it’s COVID season……WTF?CT was okay but geez, clean your disgusting public spaces. Never seen that at Dartmouth-Hitchcock……

The young man who placed the heart monitor on me last week was professional, pleasant and knowledgeable. He explained the process to me and what I needed to do while the monitor was in place over two weeks.He made the process easy for me.Thank you.

My wife was having a neurological flare up, and she was recommended by her primary neurologist to report to an emergency room in order to have an urgent MRI done. Since Parkland Medical Center is fairly close by, she chose to go there.Upon arriving around noon, she was taken in quickly and the staff dealing with her took the situation seriously by getting her checked in quickly, but things went downhill from there. She was told she needed to be admitted so that she could be monitored closely and that an MRI was to be performed that afternoon. Afternoon came and went and no MRI was performed, so they told her she needed to stay over night and that she would get the MRI the following morning. That morning came and went and she was told the MRI would be early in the afternoon. Early afternoon came and went and finally after several nurses and even the doctor who ordered the MRI realized how messed up this situation was, they mustve said something to someone and something was finally done and her MRI was completed late that afternoon, but she was told she still could not leave until the results were interpreted. So she needed to stay a second night, was told she would have results the next morning. Doctor said he still hadnt received them and finally received them by that afternoon.Upon looking at the results, the doctor realized that the MRI was ordered without contrast, thus the entire event being a huge waste of time and resources. The urgent MRI needed turned into an almost 3 day debacle, only to not be ordered correctly. My frustrated wife, who is a breastfeeding mother of two, decided enough was a enough and checked herself out.Come to find out that not only was this horrible event a huge waste of time that took their mother away from her kids and caused me to lose many hours of work this week, but she was woken up almost every hour of the night and asked the same questions over and over again. She was linked up to a tele-health system that was halfway across the room and asked to very loudly explain very personal symptoms she was having in front of another patient staying in the room and an open door to the hallway, clearly a huge HIPAA violation. On several occasions, she received a different meal than she ordered, being given fried food when she asked for grilled and it making her sick to her stomach. She left the hospital today, having accomplished nothing, taking up a bed for two nights and 3 days, and feeling significantly worse from her diet than when she went in.Lucky for us, she is covered under NH Medicaid, however the problem doesnt just go away. Thousands, if not tens of thousands of taxpayer dollars, were wasted on just one patient. Compounded with all these other factors of low quality service, I would not be surprised if this was happening with several other patients as well. There ought to be a complaint filed against this hospital with the state to investigate the level of incompetence this hospital has when dealing with a patient, especially something so simple as ordering an urgent MRI. Just get it done and do it correctly and dont keep my wife waiting around for days on end to deal with an absolutely incompetent medical system that is only worsening her condition. Well never be back to Parkland again.

I had a great experience for the test I had. I had, had it before somewhere else and it was an unpleasant experience so this was a nice surprise. Medical tests are often uncomfortable and this lady went above and beyond to be sure I was not. So to her many many thanks :)

Always a good experience. The staff has the perfect combination of friendliness and professionalism!

Ive taken my mother to Parkland Medical Center ( Hospital ) on at least 3 different occasions over the past 2 years. The staff and Drs have treated her extremely well every time. My daughter was admitted last year for kidney issues. She was also treated incredibly well. As with any Hospital, the wait times in the ER obviously vary, depending on the amount of incoming patients but Ive personally have never had to wait more than about a half hour in the ER.Its also a very well kept facility

Great care. I had a name at this Hospital, I was not just a number on a clipboard. Doctors and nurses and the entire staff treated me very professionally.I realize I wasn’t there to eat but the food for the patients really needs to be bought up several notches.

I got excellent treatment at Parkland Medical Center. Hopefully I won’t need emergency care in the near future, but if I do, that is where I will go!

The xray tech was very kind and cheerful. She made my visit very relaxing.

Last year Parkland Hospital was a blessing to me. I had Covid 19 and they were wonderful. I went there a few days ago after being treated for strep throat at an Urgent Care. Despite being on antibiotics, I was getting worse. I had pneumonia last year so I know the symptoms. Last year my pneumonia was diagnosed by a cat scan They did a chest X ray last year which came back normal. I relayed this information to the ER doctor. He refused to give me a cat scan, stating there was too much radiation. I told him my symptoms were significantly worse. His reply was that I might have Covid. I told him I was tested a few days ago and was negetive. Then came the programmed narrative about the vaccine. He proceeded to hammer me with the usual talking points about the wonders of the vaccine. Long story short, I tested negative for Covid and left there with no treatment and quite sick. In tears, i made an appointment with my PCP and was given a stronger antibiotic and an inhaler to help me breathe. In a few days, I felt better. I will never go back to Parkland. This doctor was more concerned about the vaccine narrative than helping me feel better. What a waste of time and a copay.

My cousin went into the emergency a week ago for mental health issues. We haven’t gotten an update since she went in, and every time we call the staff are very unprofessional and extremely rude and disrespectful. Went in today to see her and the lady at the front desk said she wasn’t even checked in and she had to call to see if she was still there. She was. And then we waited an hour to even talk to a nurse and no one came to talk to us, all of them were on their phones and talking to eachother. The guy who came into the room was extremely disrespectful and told us to “just leave if you can’t wait” this hospital needs some new staff I 100% don’t recommend coming here. Elliot is much better.

The paramedic treating me in the emergency room was extremely impatient and rude. The ER Doctor was fantastic! I was admitted and first put with a woman that had already had 3 other women ask to be moved to another room because she was aggressive. I was in a room right in front of the nurses station and I could hear them talking and laughing all night and received zero sleep. Im not sure why they wouldnt close the door so that I could have quiet. I was not told my diagnosis until discharge. Ill ask to go to Elliott if I ever have to go to a hospital again.

I was fortunate to have a mammogram,thyroid scan and bone density all within one visit. Everyone from start to finish was wonderful

Very impressed with the response of the doctors and nurses during my stay at Parkland Medical Center. Room was clean, food was good and staff was informative and pleasant.

Wife went here and spent hours and tons of tests to get sent home for muscle spasms and told to relax because she was having anxiety issues. Tried to give her anxiety medication unsafe for babies despite the fact she told them she was a nursing mother, literally had to stop the nurse from injecting who then didnt know and had to go find someone else to ask.Less than a week later she went to the Elliot in Manchester, no longer felt comfortable after this visit here, and within an hour hepatitis due to a gallstone was found through the initial blood test, no additional testing needed.Parkland charged 15k go tell her she was having anxiety, Elliot charged less than 2 to diagnose properly and remove the gallstone.When brought to Elliots attention, their response was the fee cannot be waived as all actions were deemed appropriate. I didnt ask anything about money, I asked them to examine their process, as if my wife had just calmed down she might not have gone to another hospital and could have died.Make your own judgements.

As a mental patient, I was forced to sit in a room with no TV or other stimulus for 9 hours before I was sent to the ward, and had to deal with an extremely argumentative physician who touched my person multiple times after I had told him to stop. Im not sure how legal any of that is, but its definitely not how you deal with a mental patient. I would avoid the ER here at all costs

I had surgery for the first time and this was a great place to be! The level of comfort and care was amazing. I was nervous going in initially, but the medical staff was great at easing that anxiety.

Went to ER, ended up being admitted for 4 days. It was my first adult hospital stay and was the best I could have hoped for. The care from all teams was exceptional and thorough. I felt every t had been crossed and i dotted. Im very appreciative to Parkland for the wonderful care they provided.

Procedures were explained well , done quickly and all staff were friendly and efficient. Since the testing was long my only thought is parkland should have options for music. But most thankfully one of the staff members heard my request & found an old cd player and i listened to Rod Stewart. Perfect! Made the time seem less overwhelming.

From beginning to end great experience. Receptionist to Nurses and Doctor awesome experience and care.❤ We really appreciate your dedication and self sacrifices at times of dire straights! (Covid19)

Was in the ER for 7 hours after my friend go into a motorcycle accident. The nurse was beyond rude and made my friend super uncomfortable as she was already severely confused, concussed and wounded. Instead of making her comfortable she quit literally came into the room shut the door and told my friend her intentions were to give her an anxiety attack. After several house of being unseen and unstitched i walked out to see how long it would be until she was seen, as blood was quite literally pouring down her face, and the nurse replied with a snarky attitude “we’ll get to it” and walked away when i proceeded to ask if she could bandage her head back up so it’s not pouring blood.The next day comes around and my friend was discharged with extreme memory loss, asking the same questions every 5 minutes and no further instructions. She took a shower and realized they missed a whole other section of her head that was gashed and had to go back to get staples. Overall worst experience and very disappointing care quality. My friend understood very well that she was so lucky to be alive and is traumatized from the experience, she did not need the nurse to act so hostile instead of comforting.

Who ever works the operator tonight 3/28/21 @ 5:30PM , is short, doesnt have any compassion, and is quick to transfer without listening and being responsive. I thanked him for his help, and he completely ignored me and hung up which was in my opinion, rude and unfriendly. I would recommend this guy get some training or better yet a job that he can manage better. The public deserved better and his manager should discuss phone etiquette with this individual. Would never recommend a facility with the gatekeeper being this passive in a community public relations role. Fail grade for Parkland Medical Center customer service and unacceptable phone skills.

Mostly good but my husband had to wait 25 minutes for pain relief after his CAT scan. I had to ask 4 people and the nurse was basically MIA during that time

Extra ordinarily disappointed and quite frankly disgusted. I was at their ER for head trauma and potentially infected kidney stones. I was immediately isolated into a covid ER room. The ER room was filthy from the floor with garbage and dirt on the floor and what appeared to be a previous patients flotsam and jetsam about the room and trays. The lavatory was equally filthy, garbage also in the bathroom. I needed the toilet to urinate and upon lifting the lid there was clearly someones fecal matter on the rim, bowl and underside of the seat. They forced the meaningless covid PCR test on me and didnt share the negative results of this rapid ~30 minute test for four hours while maintaining my isolation. I was to be transferred for my head trauma to another hospital in the HCA network. Before that took place they tried to dose me on two occasions with sodium pentathol without giving a single medical reason or justification. My declining was called a refusal and I opposed that characterization vehemently to no avail. Additionally they badgered me about alleged vaccine or more precisely stated the EUA experimental treatment. Under no circumstances would I recommend this facility to anyone for any reason or purpose. For all I know they intentionally delayed my ambulance departure to the second ER and thereby continued to jeopardize my health, state of mind and well being. From my perspective this facility no longer exists in my mind. Sincerely and respectfully submitted. DJC

Very very poor service you be reported to medical board on the way your service is handling people in the emergency check in. Very poor staff at your hospital at parkland in Derry nh

I was greeted at the reception desk..Or better put, I announced myself to the greeter who was more interested in the chat in which she was engaged, than my presence. I said what I was there for and was invited to have a seat. After 5 minutes a registrar announced herself to those waiting and inquired Whos next?. The 4 of us waiting had no idea whom that might be, so I decided I was. The registration went quickly and I was pointed to the office.The greeting and registration process used to be very polite and professional, but like many other things we are experiencing in these difficult times courtesy and professionalism seems to have taken a back seat.As always, the medical part of my visit went very well. I always feel that my health is in the hands of knowledgeable, highly competent medical professionals

I love dealing with Parkland. Check-in people are friendly and helpful. Doctors and nurses are great.

Superior care from everyone who attended me during my recent unexpected stay. Couldnt ask for better!

Friendly staff, clean, efficient. While no one wants to end up in the ED, it was a good stay.

I only live about 1/2 a mile from this hospital. I will never in my living days return to it for anything!!! 3 calls into the ER to inform that I was coming in with a severe back problem. Come in they say. I painfully lay down in the car because I cannot sit down. I get there and as I am screaming in pain, the shot me up with some morphine, start the registration process I pay my $500 deductible and 2 minutes later the doctor walks in and says yea we are not going to do anything for you but give you some pain meds and you can go home and follow up with your doctor. Not an X-ray or anything to determine what the cause might be. I went home only to have to take an ambulance the next morning because I could not move and the pain was 10x as bad.Hey what do you know, required surgery as the other hospital that is 15 min away in Manchester did a great job of assessing treating and helping me get on my way to recovery.You want a hospital that cares for you and not just your $$, avoid this place.

I had a colonoscopy on june 8th. I want to say how everyone was so nice to me. I went there so nausea i could barely walk or talk due to the prep the night before. Every sip of prep i tool made me violently sick. Called up doctor he gave me the prep in pill form even thou insurance wouldnt cover the priceIt was worth it knowing how important this colonoscopy was due to having postive home test.I was so nervous but the nurses before the procedure and during and after the procedure were so caring and compassion i was so impressed.

I I have been going to cardiology probably 15 years my original doctor passed away my new doctor has been fabulous until recent we had a procedure scheduled the paperwork for the insurance company was not filled the right

Barbara is really good. Shes very pleasant and very much knows what shes doing.

I underwent surgery at Parkland Medical Center in Derry in April of 2021. The staff was very well prepared, thorough, and courteous.I was pleased that it was a very smooth process and I highly recommend the Hospital OR to anyone considering going there.DF/ Chester NH

Was brought in for severe tooth pain. Was treated almost immediately by a very professional nurse and doctor and they were by my side the entire time until the pain went away. Excellent service!!

I was admitted early Monday morning with the diagnosis of a fib. My experience with the Ed staff and the cardiac unit staff was excellent. Doctors and nurses explained everything being done to benefit my recovery. Would recommend the Parkland to anyone how needs emergency care.

Dr. Dix and staff were great! Great bedside manner, prompt, and reassuring.

I unexpectedly had to stay for a emergency and spent a week there and the staff was amazing and so nice nothing but a great experience…

They are respectful of your appointment time. Quick check in. Always pleasant experience

My second surgical visit to Parkland and another great experience, the staff are professional, considerate and compassionate at every stage of the process.

Tech and doctor were very nice. The woman who checked my blood pressure could have been a bit more personal but overall it was a pleasant experience considering it is a hospital visit

I love everything about Parklands Infusion Center, not that I like having to be infused every 28 days but all the staff and nurses are just the best. Im blessed to have them take care of me monthly

Dr. Spiegleman is excellent. Very personable and patient with questions. I did not feel rushed to get through the appointment.If there is a downside, it is that there seems to be lots of paperwork.

Never have I had towait for my appoiontment. Theyare always on time

The employees here are always friendly and quick

I brought my very elderly mom to Parkland’s wound care center for treatment. The first 2 visits were not exceptional, but they were ok. During this week’s visit, I felt like the lead nurse was unkind to my mom and like she was just processing her last patient of the day roughly and with no care. No one spoke to my mom, and it was unclear whether the healing process was or was not taking place in an acceptable way. She slapped a 2x 2 bandage in the wound. It was off and I was redressing the wound 10 minutes after we left. When I reflected on the visit, I was even more concerned about how my mom was treated. I won’t return there even though it is more convenient. I’d rather travel farther and deal with a caring and knowledgeable hospital staff.

Parkland is a great place to go. The people there are so kind and the scheduling is amazing. Ive never had to wait for more than a few minutes, no matter what I go in for.

Salem Radiology is a great place to get your mamogram. They are caring and make you feel at ease. I highly recommend them.