The staff were super friendly and professional. We came 15mins before closing and they were still patient and understanding and helped my family set up our accounts. I have heard so many good things of Meritrust through the community and now I understand. This bank really makes you feel like family and everyone matters. Would recommend to anyone looking for all their banking and financial needs.

Tried banking with Meritrust briefly. Staff not well trained. Better off banking somewhere else.

Alyssa was so very helpful and kind. Great customer service, and she is the reason why I’m a Meritrust customer!

We just have an auto loan here and making a payment is the worst thing in the world. The line both inside and out is always long. Now that we are not able to go inside makes things worse. On a Saturday, no less, there is only one lane offering all services. Really?! There is only one establishment in our town now, why? 🙄

We had several things to do. Irene was so helpful. Patient . Kind. Super friendly!!!! . we have been with Meritrust several years and will continue for several more.

Usually always someone free to help you. Most of the staff is respectful of members. Good management. Now have automatic teller machines where someone in a call center completes your transaction, so much for a financial institution. Quit giving away jobs to self service machines.

Great friendly staff and a really good bank

If you want decent customer service, don’t go to this branch. Go across town to the branch off Buckner.

Good people

I cant make a bike payment with a debit card...ironic since its a bank. Ill make sure my next vehicles are financed with my other bank that does.

Crooked company. Avoid them in every way.

Good CU