I have been looking for some help with my son. He has been struggling with behavioral issues for awhile and of course with Medicaid you only have a handful of options and then out of those few options they either not taking new patients or they have a waiting list. So I had to end up bringing him to the children’s hospital for a evaluation before anyone would actually help me. I was not to happy with them just sending us home with a packet of mental health clinics out of 8 pages 5 places took his insurance. 🥴 Louisiana is definitely lacking on mental health resources (but that’s a whole different story) any way the first place I called that had amazing reviews told me that his case sounds like he needed to be seen right away and they couldn’t get him in for another month or so. So they referred me to this place. I called and they was really nice and explained everything and the process she told me she had to verify his insurance and would call me back. Well the next day someone else called me and confirmed his approval and was scheduled the first appointment for may 24. I was surprised they got him in so early but it is still far away from the time I called. Thankfully nothing bad has happened. I’m hoping they can help me with him he is a hard one and don’t connect with many people. I will be doing a follow up review. According to their website they would have gotten him in working 48 hours and seeing a dr right away, but that was not true.

Tldr; PLEASE PLEASE PLEASE DO NOT SEE THESE PEOPLE.I’ve been trying to be seen by their psychiatrists since December 2020We’re in for a story so get comfy...I was looking for therapy services in my area and I was pleased to find a group that did both psychiatry and CBT from the same office. I call to schedule an appointment with them... I call multiple times across different days at varying times.... no answer.... finally I find an email on one of their websites... I accidentally email the CEO. Only then do I receive an answer. This SHOULD have tipped me off to find a different mental health provider, but naive little me thinks “I should give them a chance,they’re probably really busy bc of covid don’t worry about it” I WAS SO WRONG!!!!!!!!!!I do the initial assessment which is kind of meh where the assessor TELLS me I have low self esteem and completely undermines my symptoms. Whatever I don’t care just let me see their psychiatrist I need my meds adjusted from my old doc. They tell me they’re gonna call me about scheduling. WEEKS pass and I never get a call.I finally call and ask about scheduling, they can’t see me until over a month later. I’m scheduled for March 22, cool. The day of I get ready and I’m on my way, I get a phone call. Normally I don’t answer the phone while I’m driving because of nerves, but something tells me to answer. A HALF HOUR BEFORE OUR APPOINTMENT, they tell me they have to cancel but they can totally see me on GOOD FRIDAY. I tell them I really can’t wait that long, my prescription is almost out. They say they’ll call me back. I’m fully convinced I’ll never get a phone call about rescheduling. But wow they impress me and I get a phone call that they can see me on March 29, today. Cool. I can finally see their doc and get my medication refilledI WAS WRONG!I get there on time and they tell me the doc is running a bit late, maybe a half hour or so. That’s fine I don’t really care, things happen. I sit there for an HOUR waiting to see this doc and the receptionist finally tells me that they have to cancel. I don’t even know where the doc is??? I haven’t heard from them or even seen them. They reschedule me for Monday April 5. I tell them I can’t do that because I don’t have enough medicine to last me til then. The receptionist then writes me an excuse and tells me to go to my pharmacy and ask them to give me more pills. THEY EXPECT ME TO GO TO MY PHARMACIST AND BEG THEM FOR PILLS.... EXCUSE ME...trust your gut and please do not see these people.I haven’t even talked about my experience with their counselors but after today I’m so exhausted I don’t even feel like doing that.I know after dropping these dates they’re going to be able to tell exactly who I am but I don’t care anymore this is uncalled for. I’m NOT begging my pharmacist for pills.

Super Friendly. Helpful.

Dont recommend this place at all. They have no sense of urgency to see mentally unstable children. My daughter was released from the Tau center back in October and its January now and still hasnt been seen.