user
Access Medical Centers - Urgent Care
5300 SE 29th St, Del City, OK 73115, United States
Appearance

Comments
Re
Review №1

I made an appointment online within secs. I had a same day appointment within the same hour went got in quick.friendly people the visit was quick and pleasant my covid testing was a snap and I still got to go into work that day to show off my negative results thank you

Al
Review №2

Each time I’ve gone in I’ve been treated very rudely and the staff was dismissive. I went here and was told to wait out my symptoms, went to another place and turns out I had an infection that needed antibiotics and steroids. Definitely won’t be recommending to anyone.

Ka
Review №3

Do not check in thru you phone!!! You will get 43+ calls from spam #s within 2 minutes of check in it crashed my phone!!!Also they said they could see me but cant do anything. Like you cant do a script? You cant assess the symptoms and make an educated start on treatment? I have treatment from my old Dr that my insurance never filled so we kinda have a diagnosis but they cant do anything? Pretty sure this place is a info data harvesting and thats its primary objective

aa
Review №4

285$ to see a doctor had to be scheduled no walk in availability. costed 485$ for an ear cleaning and they only did one ear. pricing is absurdly high if paying out of pocket. staff was friendly enough but not enough to justify the costs if something simple. go somewhere else.

Mi
Review №5

I highly suggest taking your business elsewhere. I was beyond disappointed with the outrageous and downright rude behavior of the ladies who work in this office. Me and my family will not be back to any Access/nexcare facility based on 3 out of 5 of my visits here.

Ro
Review №6

Everyone was polite and careing. I was seen right away even without an appointment. Great staff of professionals.

lo
Review №7

The provider awesome. So he gets 3 stars.the check in lady was rude and turned my son away we could have been seen at the same time. I will never go back.

Wh
Review №8

Our appointment was at 12:00 we got back there in less than 10 mins. My appointment was for my 2 year old and they were all great to us!!! Definitely coming back as always!

Em
Review №9

The staff from check in to seeing Dr Sherry did a great job. They are always helpful and in good spirits. My covid test was fast and almost painless. Thank you for the quick and great service!

Ka
Review №10

Checked in on line. Was seen and diagnosed in a timely matter. Everyone was very professional!

Br
Review №11

Fantastic clinic! The staff were efficient, quick and super friendly. They are very thorough, knowledgeable, considerate, and genuinely care about their patients. I highly recommend their care!

Ka
Review №12

Hardly had a wait! They took good care of us! They seemed to care about your care! I would recommend!

Sh
Review №13

Checked in with my phone just had to tell the desk I was here. Require a mask in the building. Took minutes to get my rapid covid test done and now waiting for results.

Ly
Review №14

Have used Access for years when I cant be seen by a primary care doc. Great hours of operation in case something comes up! Easy to schedule an appointment online. I definitely recommend! Everyone I came in contact with was friendly and helpful.

Ki
Review №15

I waited in line for 30mins just so a medical assistant from the back area that was calling on another patient to say to me we’re not taking walk in patients. The front assistant didn’t even acknowledge me. She didn’t greet me or the other patients that walked in after me. Please do a better job greeting patients and explaining the policies there.

Ro
Review №16

They should really make it to where they can speak to someone directly over the phone instead of some call center based out of Arizona. I could’ve easily looked for another clinic that would be able to help me instead of just wasting the day away and having to look for someone after my scheduled appointment. They suggested another Access medical Center and they too were not able to help me. This was such was a ridiculous experience. 0/10

Sh
Review №17

Id definitely recommend this facility. Was not a long wait, though they communicated it might be, the receptionist and the Nurse were both awesome and attentive. Dr Alex was so great as well!

El
Review №18

The receptionist at the Del City location was rude. She cut me off in the middle of a question, twice. The website says that they are taking walk ins only, but they are really only taking appointments. I understand that Healthcare is stressful, but at least listen to the question.

Ja
Review №19

They can’t even pick the phone up, was waiting on the line over 10 minutes before I decided to hang up. Had a few questions about going there before I went there, but whatever I’ll take my covid test elsewhere.

st
Review №20

Setting appointments online is brilliant! The staff and doctor were the best 👌. Not that I want to get sick again but if I do Im coming back here every time

Li
Review №21

The staff were very nice and professional. I will definitely come back again.

By
Review №22

The clinic didn’t open up until 8:20 am it was 6+people waiting outside. When I finally got checked in the lady at the window charged me a co pay of $125 when it was suppose to be $5. I had to call my insurance and the urgent care billing to get reimbursed and now I have to wait however many billing days for a check in the mail. She kept telling me the contract changed even though my insurance kept saying nothing has changed. The doctor was great. The nurses was very unhelpful.

Id
Review №23

All the staff were very friendly, efficient and they also made sure that Covid restrictions were followed

Kr
Review №24

I booked my appointment online for a COVID test. I received a text message that said to click on the link to check in when I arrived. When I parked, I clicked on the link for online check-in. It said You are checked in! (2:32pm) and showed my place in line- which showed me and one other patient. I wait for about 10 minutes and decide to go in to make sure they know Im here (even though they tell you to check in ONLINE). The woman at the front desk did not even look up at me when she addressed me. She was rude from the start. I said I checked in online and was waiting in my car but its been 10 minutes so Im just checking She said Youre supposed to come in I told her since we check in online, one would expect to not go into the lobby (COVID hello!). She (with an attitude) told me my appointment was 15 minutes ago. I said..I checked in online like I was told to do, and it shows you right here (show her my phone) that I checked in on time She said (again with a short and rude tone) Well we cant see that in here ....Hmmm then what exactly is the point of online check in?!?!?! She then (even MORE rudely, without looking up) YOURE GONNA HAVE TO GIVE ME A MINUTE Keep in mind, the lobby is empty so she doesnt get grace for being busy and stressed out. This lady definitely does not belong in healthcare or any job at all that deals with people. She could use a lesson or 50 in customer service. Ill never go back here. 2 stars because the provider was nice. Too bad for him that he probably gets a lot of irritared patients due to the front desk woman.

Pt
Review №25

Please wear a coat when you go because it is crazy cold in the waiting area. The nurse, Dr and even the receptionist were very friendly and welcoming. I gave a 4 star because if you are sick the last thing you want to do is freeze. I know it is to keep the germs at Bay, but my goodness, really.

Ma
Review №26

I will never step foot into this clinic again. The woman at the front desk is rude. She never looked up from her computer during our discussion. During the height of the covid breakout they still saw walkins, NOW once things have calmed down they dont. The staff has enough time to stand around and joke but cant take a simple walk in for an ear infection, but will take appointments for sports physicals! This clinic has its priorities mix up. We have been to this clinic several times and its always been something. Bad service, long waits, dirty rooms, just to name a few. This was the final straw. Save yourself time, money, and frustration and go somewhere else.

Ne
Review №27

This supposed Urgent Care only see people who have an appointments, even though their site state you can walk-in. Save yourself the trouble of going here without an appointment or at all. These Drs here cherry pick what walk-ins they want to treat and its not sick people. I was told to schedule an appointment for late the following day or come back on Tuesday for Acute Shortness Of Breath. And this is inspite of them raving about they can handle most breathing issues. Are you serious? I went to 2 of their sites, this one and the one on SE 29th, couldnt be seen because I didnt have an appointment; and the little girl was rude because she couldnt tell me what their acute triage policy was. Obviously, they dont have one in place.If people with appointments are the only ones Access Medical will see, then state that so people will utilize other urgent cares or ERs. Oh yeah, the front desk chick told me that the policy had changed to appointments only as of today! On a Sunday? Are you kidding me? One day theyre going to cost someone their life with this nonsense. Access Medical is NOT in the business of patient care.

Tr
Review №28

The best experience I’ve ever had at an emergency care facility. Thank you!

Le
Review №29

They were very fast and efficient! Staff was super nice. Heard every concern.

Ca
Review №30

Dont go to Access Medical Center on 5400 SE 29th in Del City. They are unprofessional and rude if you need help on anything COVID related they are completely unsympathetic. We were completely brushed off even though 3 of the 4 members of my household were not feeling well and could possibly have COVID. If you need actual help Dont go here.

Ma
Review №31

Tried to go in for ear pain/ringing in my ears, walked in and was told I needed a mask to be seen and they didnt have any to give me. After rummaging through my car for 10 minutes I put a mask on that wasnt paper, went inside and asked if it was acceptable, and the receptionist basically started telling me off for asking her a question and telling me that there are signs on the door and the glass at the front deskShe called me rude but honestly her whole attitude towards me not wearing a mask was sour. Didnt even get my ears checked.

El
Review №32

I was turned away at walk in clinic. Was told they were booked and have to come back tomorrow. Front desk always trying to just get rid people. Everytime go in there she sending people away. I would like to investigate this further because this does not seem write. Walk in clinic turning people away.

Co
Review №33

Staff at the Access Urgent care in Del City is the BEST! Staff and Dr. are always kind and relatable. They take time and ask you questions and actually listen to your responses. I would recommend this Urgent Care if you have have an emergency situation. Plus the wait time is not long even if you walk-in.

Ro
Review №34

Truly trash service!!!! I havent even made it back yet to be seen but the front desk is totally ignorant 😒 and they need better training. I scheduled online, which is a waste of time also. Im totally going to go elsewhere from here on out I wasted time so far.

Cr
Review №35

Took my son for a sports physical. They got him in and out quickly. Thank you!

Be
Review №36

Everyone treated me great. Staff is very helpful and courtesy.

Ka
Review №37

The staff was amazing. Especially the doctor that came in to see me. She was super pleasant and above all thorough. Would recommend. Check in was seamless. Wait was less than 10 mins. I was in and out within 30 mins.

La
Review №38

Nice place everyone is kind and helpful would go back but will never need to

La
Review №39

Great staff! I was treated with care and concern. I was in and out in less than 45 minutes. I would recommend them to all.

Ca
Review №40

This was my first time to any urgent care center and I was super happy with my experience. I was in severe pain and Brooklyn was able to do a small procedure so I could leave pretty much pain free and prescribed me what I needed. Thanks again so much!

Fe
Review №41

Ive been to three of the locations in oklahoma and Ive been happy with everyone of them. The nurses and doctors are always nice and friendly. This one has alot of the same people so you feel like they know you.

Sh
Review №42

I dread going to urgent care as much as I detest going to the ER, but this encounter was a game changer.I made the appointment online, filled out ALL of the paperwork online and even checked in online from the parking lot. I went inside, reception verified I was check in and had a seat. The facility is extremely clean, COVID safety guidelines required for patients, and a friendly staff.I was seen within 15 minutes of checking in and out of the door with an hour. I had a clear understanding of my diagnosis, prescriptions, and potential follow-up recommendations. I believe the amazing young PA who provided my care was Kaylee/Kylee (sorry). As we were wrapping up my visit, I’d asked if she’d mind providing one piece of advice to my teenage son (meds school hopefully)—she obliged—she spoke to him with passion and was very insightful and encouraging. Beautiful young lady (inside and out).My only negative....the reception staff did not have mask on. Enforcing a mask mandate may prove difficult when the staff is not following the clinic rules.Overall, I wish I’d found this gem sooner.Del City location (nice area)

gi
Review №43

Awesome staff! Everyone was super friendly and most importantly thorough! I was seriously feeling better before I even left. 10/10 would recommend

Ka
Review №44

Provider was helpfull and wait time was little to none. All of the staff were polite and courteous.

Cr
Review №45

Easy check-in, and screening process. Best clinic by far, everyone is very helpful and friendly. You will be in and out in 20 minutes or less. I would highly recommend Access Medical Center in Del City!! Thank you to all the staff, customer service and Physicians!

Da
Review №46

The people were very friendly and helpful. The PA was very attentive and friendly.

Ja
Review №47

Wonderful experience! Staff was super nice and helpful. Provider Kyle was very knowledgable and informed. Would recommend!

Me
Review №48

My favorite place to go when me or my family have medical urgency. I would make them my PCP, however God has taken that seat.They get you in and out quick, that is rare and one reason I love them. They dont rush you, and they answer all questions respectfully to best of their ability.I have been to multiple locations and I have been impressed, considering my experiences in Oklahoma healthcare system.I have had top of the line insurance and state assisted health insurance. They have treated both respectfully. That is also very rare, so thank you Access Medical for that.I try to keep it positive in all aspects of life, however if the negative is never addressed change never happens.The employee that took my daughters vitals asked if I would like them to do a Covid test. I asked what type of Covid test they offered, she didnt have an answer. Her response was to go to another room and a different employee would explain.The next employee was a FNP, Family Nurse Practitioner. At this point Ive realized its not the credentials that matter anymore, its the individual that makes the difference.The FNP was good, however I never got an answer in regards to the type of Covid test they offered. No mention of it in the next room at all.Im not sure if they offer x-ray or ultrasound, being an urgent care they most definitely should. My daughter should have been offered an ultrasound, or it should have been recommended. We left with still no explanation of what or why was causing my daughter severe cramping and diarrhea.Now we are off to get an ultrasound yeah.

Ca
Review №49

Got there 15 minutes before open only for them to tell me they are by appointment only when I went to check in. Maybe put a sign on the door saying as much.

Ni
Review №50

Filling out the forms and checking in online made the process seamless! The appointment was quick I was in and out in 25 minutes!

qu
Review №51

Nice staff very professional clean rooms

Jo
Review №52

Staff were quick and treated me kindly & with respect. This was possibly the best experience Ive ever had at an Urgent Care. Considering I was alone and scared, I greatly appreciated the service I received.

Se
Review №53

Always have a good expirence when seen here. The staff and doctors are wonderful, they take the time to listen to your symptoms and are always very helpful. Thanks so much for all you do.

ju
Review №54

Covid results quicker than anywhere

Ju
Review №55

Refused to see me because I was in a car accident. Everytime I come here they have an excuse to not treat me. This is not a good medical facility

Kr
Review №56

Office staff is rude. Consistently

La
Review №57

I went to get checked out for a 3 day chronic migraine and I was in so much pain my eye was twitching and neck was hurting they told me they where not seeing walk in even tho this is a walk in urgent care and I strongly feel it was due to me being an African American woman who nobodys ever believes is in pain until something bad happens and you have to file a malpractice complaint

Sa
Review №58

They were kind, professional, and quick! 10/10 recommend. Especially Kersten!

La
Review №59

Nice clean facility, make sure and follow instructions on door if you drive straight there. Due to pandemic you need to call facility and check in on phone. Was a smooth process though, make sure to take cell phone with you or call before going. Doctor was very friendly and helpful. Staff was helpful too.

Me
Review №60

We never have to wait long. Tonight, they had us in, diagnosed, and out in 20 minutes or less. Thankful for these awesome people! My son threw up on me as we were walking in and they even handed me a scrub top and told me not to worry about it. They truly care about their patients!

Ch
Review №61

I was able to be seen quickly and staff members were all friendly and professional.

Am
Review №62

Every time we visit the center we are met with a courteous, knowledgeable, and polite staff. The safety measures in place amid the everlasting covid pandemic provide outstanding security to both patient as well as the caregivers. They give the utmost patience and heart to my family with each appointment; no matter the severity of our ailments. Fast service, a super sweet team of professionals whom we trust with our urgent health needs.

da
Review №63

Quick and easy. In and out. Online paper fill out

Am
Review №64

Very professionally ran. Quick. Polite team. Trina was amazing!

Mi
Review №65

Great service and care, was able to get in right at my appointment time and be diagnosed quickly and confidently to help with a solution. Incredibly friendly, knowledgeable, and caring staff. Thanks for being so kind, helpful and professional in such uncertain times!

da
Review №66

Staff was friendly and helpful. I was in and out with very little wait time.

Ma
Review №67

I was able to get in and out within an hour,not very busy,was perfect for me ot having to go to an emergency room for my minor problem I would most definitely reccomend if I is not life threatening.

Ja
Review №68

I’ve gone here several times and the care has been fine. The last time I went my husband and I were both very sick and we were both charged double our copay even though I showed the clerk documentation from my insurance showing the correct copay amount. She stated she was trained to charge that amount and it didn’t matter what my insurance company said.When I returned to try to get a refund I was told that that person was known for overcharging but there wasn’t anything they could do. They gave me a number to call and they also could not help me.

Jo
Review №69

Such great people and very nice and helped me quickly and urgently with everything! Thank you

sa
Review №70

You schedule an appt and they say before you sign in theres an hour wait. Urgent or not. Smh

Ka
Review №71

Staff very friendly courteous and professional!!!

Br
Review №72

Friendly fast effective and professional service

Ma
Review №73

PA was kind and professional. Excellent service, great experience.

Da
Review №74

Excellent communication and care. Minimal wait time with appointment. Alex was awesome.

Sh
Review №75

The staff was nice, PA was thorough, but the nurse.... the absolute best, I believe her name is Katrina! She had the best bedside manner and her personality was incredible.

Da
Review №76

Very professional. Not wait time I was in and out very convenient.

Ro
Review №77

Just checking here to get my other halfs leg checked out and they took her into a room and said sorry theres nothing we can do. In and out in 30 minutes plus a $190 charge. Only suggestio is if it gets worse go to the ER.

am
Review №78

Very professional and friendly. In the time of this COVID-19, extra extra extra care and precautions are being taken so that its as safe as possible. All 4 of us go there and have never been disappointed. Ever. Very clean & nice inside and out. Id recommend this place to anyone! I love that you can schedule on line & if needed, even do a virtual visit instead of going in. Whatever meds they give you, its sent over to your pharmacy before you even leave the building. They go over and beyond to make sure they take the utmost care of you, and arent in a fly in fly out rush. We will definitely continue to go there for our medical needs. They do a amazing job for sure!!Amanda Drake

Ci
Review №79

This clinic is the best! Professional, efficient, caring staff. I would highly recommend Access Medical Center in Del City for fast courteous service! 👍🏼

Me
Review №80

Staff was very friendly and helpful. I would definitely recommend if you are in need of urgent care.

Jo
Review №81

Very fast, professional. Thank you.

Ti
Review №82

Was able to get in quickly and be seen for my injury. Had me on my way with crutches and a doctors note for work within an hour. Definitely will is them again if needed.

Fa
Review №83

They were very friendly and helpful. Made us feel really at ease.

Me
Review №84

Got is in quickly, were friendly, and wasted no time getting my daughter taken care of. Very nice!!

Sh
Review №85

Great care and in a very timely manner. Everyone was very nice and professional.I have used Access many times and have always been well taken care of. Thank you to all the staff and Physicians.

Te
Review №86

From the checking phone call to the visit with Dr Fairlie I was at ease. He explained everything in detail. I appreciate it and thank God for the frontliners

Ni
Review №87

Very kind and helpful staff, I was listened to and had all my questions answered in a polite and understandable way, great experience all around.

Sh
Review №88

I was blown away by this facility! I was driving through and woke up with an abscessed tooth. Stopped by this facility because it was the closest and wow! What a beautiful office and the women who worked there were so kind and helpful and it took me a short time to get it with text updates! Makes me want to move to Oklahoma everyone’s so nice! Thank you Access. I truly appreciated you.

Jo
Review №89

Nice experience.

Sh
Review №90

Very quick and efficient. Courteous & kind!

Lb
Review №91

Access Medical was awesome. I had a 930 appt.i arrived at 915 and was placed in a room quickly. The doctor and nurse were happy and sweet. I was in and out with 20 min.

Du
Review №92

I have no insurance.Its 200$ at the door. Not including ANYthing else. just to enter. Any observations/directions provided by doctors are charged separately.stupid

Ry
Review №93

The staff is awesome. Super friendly. Test was extremely fast.

co
Review №94

They were quick and efficient, the area was prepped and ready for patients with ailments, The staff was kind gentle caring and respectful. The decision makers weither doctor or PA were efficient with their time, Direct with all symptoms. I’ve used this organization before and was pleased and coming back for a second time would recommend them always.

Ka
Review №95

Lovely staff and very patient

An
Review №96

From setting my appointment To arriving for my appointment and throughout our visit everyone was extremely nice and attentive. In and out quickly. Would definitely recommend this location if needed.

J
Review №97

Excellent customer service all around. Medical Assistant Katrina was wonderful, sweet & caring. Great medical service all around. The Physician Assistant was great. All the staff was professional & caring.

Da
Review №98

Fast and efficient at what they do! The provider Alex Sheri was very professional and insightful! And the medical assistants where outstanding. 10/10

Je
Review №99

Alex was great!

An
Review №100

The staff today was awesome! They like what they do and it shows. Thanks for helping me feel better. 👍🏼

Information
10 Photos
100 Comments
4.6 Rating
  • Address:5300 SE 29th St, Del City, OK 73115, United States
  • Site:https://amc.nextcare.com/locations/del-city/?utm_source=GoogleMaps&utm_medium=Local&utm_campaign=del_city
  • Phone:+1 405-835-2770
Categories
  • Doctor
  • Urgent care center
  • Emergency care service
  • Medical Center
  • Medical clinic
  • Physical examination center
  • STD testing service
  • Walk-in clinic
  • X-ray lab
Working hours
  • Monday:8am–8pm
  • Tuesday:8am–8pm
  • Wednesday:8am–8pm
  • Thursday:8am–8pm
  • Friday:8am–8pm
  • Saturday:8am–8pm
  • Sunday:8am–8pm
Service options
  • Online care:Yes
Health and safety
  • Mask required:Yes
  • Staff wear masks:Yes
  • Staff get temperature checks:Yes
Accessibility
  • Wheelchair-accessible entrance:Yes
  • Wheelchair-accessible toilet:Yes
Amenities
  • Toilets:Yes
Planning
  • Appointments recommended:Yes
Similar organizations