These people are not here to help anyone. They are here to take your money, and not allow you to have any type of relationship with your child. I could not even take a picture of my child nor replace a hair bow back in her hair. I have tired to reason with these people that my child loves me and they just dont care. One of the officers there is rude and treats people as if they are inmates. I higher recommend not using this program, if you do you will be disappointed and waste your money.