Refused to see my husband (who is a patient here) because he had symptoms similar to covid even though he had 3 negative covid tests. the lady on the phone wouldnt even listen to my story or give me the time of day. needless to say i finally found a doctor who WOULD see my husband and he already had such bad pneumonia that he was sent straight to the hospital. absolutely ridiculous. other illnesses besides covid do still exist.

Excellent staff , and the Doctors and nurses are great, and they care about their patients

I was a patient of Dr. Smiths and absolutely loved her. Most of the staff I interacted with in that time were pretty great. After learning that she left and they wouldnt tell me where to, I tried to make an appointment on two separate occasions and was treated so rudely (for what reason?) and basically hung up on after being told they were full. Its not like Im a new patient there... I would recommend anyone to Dr. Smith. NOBODY to this practice in general.

Ive been coming to this physician office for over 20 years. Ive only seen Heather Prusik PA. She is the best. The office staff and medical assistance are very professional. My daughter recently got sick and Heather was the only one that gave me a true diagnosis on her.

My visits to North Decatur primary care have been quick and pleasant. Dr. Bondulich, the nurse, and the other staff I saw were professional and kind. I didnt have to wait an hour to get seen after my appointment time like at some other doctors. I would recommend this practice.

Absolutely horrible experience! Numerous times they have been late or incorrect with sending my medication to the wrong pharmacist. Doctor seems aloof, uninterested and as though he has not even read my file before entering the room. Overall feels like nobody cares. Eagerly looking for a new doctor.

Left numerous messages with the nurse and the P.A. never responded to my requests even when I emailed the P.A. directly!! Looking for a new Practice!