I was referred to this office because Dr. Weeks was highly recommended. However, I believe because they are in demand they over-book. Be prepared to spend two hours in the office for an appointment. I’m not sure why they even set appointments or if there is an issue with their time management. Patients show up on time and it makes no difference. I always pray it will get better with each appointment but each time it’s the same. They need to do better with appointments and timing.All in all I think she is a great physician which is why we spend all the time we do in the office.

I wish I could give 0 stars. Very disappointed with the timeliness and professionalism and care of this specialist and her practice. I had a 3:15 appointment for my son as I am a public school teacher and he is also in school. At 5:00 when we were still waiting to be seen the staff seemed to be annoyed at my presence and others who where waiting as they where prepping to close the office. At this time I discovered that another family who was waiting with me had been given the same appointment time. Another family that was scheduled just 10 minutes BEFORE us and still waiting said this was the second time they had been seen HOURS after the scheduled appointment time. When I was finally seen at 5:40. I was offered no apology. I brought the situation up to Dr. Weeks who replied that this is a normal outcome when their are late evening appointments. She seemed very cold and unapologetic. She suggested that I make earlier appointments to avoid this happening as other appointment can run over. I suggested she have her scheduling team make few appointments in a day to alleviate the issue.I mentioned to her that my sons eye check was developmentally inappropriate ( he was a fresh 4 being asked to identify letters and a means of determining vision) as a kindergarten teacher I know that early letter recognition for that purpose shouldnt begin until 4-5 months of kindergarten--not the beginning of pre-k. I knew from visiting before that she should have been given a common objects test. Her response to that was that the tech was new and she expects new staff to make mistakes.To make matters worse she performed a surgery for my sons Ptosis in July and said it should be completely healed in 2 months. I was not---far from and now at 5 moths post op he still has issues closing the eye. When I asked what the likely outcome would be as this surgery clearly didnt have a desired outcome and he eyes are nowhere near symmetrical she said that we can explore options for another surgery . So she botched a surgery and now that i should pay her to fix the work and put my son through the difficult healing process again.Finally, Ive been told i have a balance by this office 3 separate times during check- in and each time Im shame walked to the billing department just to explain EVERYTIME that I had met my deductible as well as paid my surgery balance IN FULL before my sons surgery. Trust me, Weeks would not have touched my son without receiving payment first. Held up for 15 minutes or so each time for them to site billing/coding issues as the reason for the flag on my account. JUST TO FIND OUT THAT HER OFFICE ACTUALLY OWED ME OVER 400 DOLLARS! But of course I had to wait a few weeks to be mailed a check. I feel like I failed my son trusting this office.

Have two kids with amblyopia. First child was cured she said but after stopping glasses it came back worse. Has poor bedside manner with younger children. Wanted to do surgery on a two year old for amblyopia. Mostly unfriendly staff. Problems with overbooking. After they make you wait in the main room they bring you to a holding room where they play movies. Office has no concept of what HIIPA means. Called to get childs prescription and they said they couldnt give it over the phone as it was a HIIPA violation. I drove into the office to get it myself and they still wouldnt give it to me because they said Dr. Weeks had to be there per HIPPA guidelines- neither of which are true. Make sure you document everything as we are now getting credit letters for appointments we had canceled.