I hate that I’m going to be the one to say something negative here, but it’s my honest review. I’ve been here a few times for teeth cleanings and x rays and everything has always been great. I always love the hygienist and the staff in the front but not so much the actual dentist. Every time I meet with Dr. Nails I’m always told about how unclean my teeth are. I understand my teeth are in rough shape because growing up I didn’t get the proper care needed. Now that I’m older and better off I’ve been trying to get them fixed. They always mention braces to help me but yet never refer me for them. Anyways, I’m always asked if I brushed my teeth that day in which I always reply that I do because I honestly do and it’s always as if they don’t believe me and just judge me. I was told I needed a cleaning in which I would have happily set up an appointment but since I couldn’t take a morning time either today or tomorrow I was told I would be put on a list which seemed a bit off to me. I also was told about several other procedures I would need but was never given an appointment to follow up with them which led me to further believe I’m not welcome. It seemed as if I wasn’t wanted there because my teeth aren’t perfect and maybe because I wasn’t the type of individual they wanted to be sitting in the chair. I have excellent insurance and I by no means have issues paying and I shouldn’t have been misjudged. Maybe I read the situation wrong but I just never felt entirely welcome and I felt awful after leaving. I’ll be finding a new dentist.

Fast and effecient, wonderful staff no complaints

We have been patients of Decatur Family Dentistry for 10+ years. Very professional environment - super friendly staff - great technology. We also love the network that Dr. Nails has built in case we need specialized care - she always has a name of someone who can help us. We highly recommend this team!

We love Decatur family dentistry. Everyone is nice and professional. The office is clean and modern. No pressure to do any optional / unnecessary procedures.

Dr. Nails and her staff are awesome. My kids enjoy going to the dentist and we love seeing Mrs. Linda and Mrs. Nona for cleanings.

I enjoy going in to see Dr. Nails. She provides personalized service and takes time to spend with each patient. Her staff are very friendly and do a great job! Highly recommend!

Timely and very thoughtful bunch. Professional yet fun so that going to the dentist is enjoyable.

Dr. Nails is the best! Love the staff. I highly recommend her!

Great office!!! Always very professional and helpful! Thanks for taking care of all my dental needs!

Great office and staff !