user
Kroger Pharmacy
26400 Ford Rd, Dearborn Heights, MI 48127, United States
Appearance

Comments
bo
Review №1

Would definitely recommend this pharmacy to anyone searching for helpful and knowledgeable staff. Maddison and Farrah have always been very kind, theyre great at what they do, and they answer all questions kindly and respectfully! For those reasons alone, I would recommend this pharmacy to anyone in the area.

Fo
Review №2

The staff is awful. James is incompetent. He doesnt know how to answer when you ask him. They always delay the medications and take forever to get them. They always mess up refills. The technician Madison is so disrespectful and always give wrong information about medications pick-up date. The other staff pharmacist Sara is just as awful and disrespectful as the other staff members. These employees have no clue about their assigned jobs and should be replaced be a professional staff who they know what to do.

Am
Review №3

I just had a terrible experience. The pharmacy technician Madison and the pharmacist Sara are so rude and disrespectful. I called Madison 3 days ago and she said my medication will be ready in an hour but when I went to pick it up she said its not ready, come after 3 days. I called after 3 days and she said it will be ready in an hour but when I got there she said its not ready, I cannot fill it which doesnt make any sense. She doesnt know what she is doing. She was raising her voice in the drive through phone and yelling of mistakes she kept doing two times in a row. She said you can leave the pharmacy and transfer your prescriptions. I talked to the pharmacist Sara about this terrible experience that happened two times in a row. She said I dont handle complaints even though she is a pharmacist and can do that. She also said you can leave and transfer your prescriptions if you want. They always mess up my refills to get less than what the doctor prescribed and delay the medications. I was honored to take my complaints to the store Manager and the headquarters. Madison and Sara are terrible and need to not work in professional jobs.

Ry
Review №4

I have been using this pharmacy for a few years and they are great! They are always helpful and nice. They also work hard to get my prescriptions filled as fast as possible. I have also never had a complaint concerning them and they will stay my pharmacy until I move from the area.

no
Review №5

One of the worst pharmacies. They are so rude especially Sarah and Maddison. They always delay medications. They get mad when you ask a question. Keeps you on hold for half an hour when you call.

Al
Review №6

This has been my go-to pharmacy for the past few months! Maddison and Farrah are always super helpful, accommodating, and willing to answer any questions I have which is why I keep coming back!

AL
Review №7

Clean store and really helpful staff.

Ri
Review №8

They are the kindest and most helpful group of pharmacists Ive ever had the pleasure of. They make sure that my spouse has his prescription and even help when times are tough. I am so thankful for all they have done for my family and for me.

Information
5 Photos
8 Comments
4.7 Rating
  • Address:26400 Ford Rd, Dearborn Heights, MI 48127, United States
  • Site:http://www.kroger.com/stores/details/018/00441?cid=loc_01800441PP_gmb
  • Phone:+1 313-827-3716
Categories
  • Pharmacy
Working hours
  • Monday:11am–6pm
  • Tuesday:9am–8pm
  • Wednesday:9am–8pm
  • Thursday:9am–8pm
  • Friday:9am–8pm
  • Saturday:9am–8pm
  • Sunday:9am–6pm
Service options
  • Curbside pickup:Yes
  • In-store pick-up:Yes
Health and safety
  • Mask required:Yes
  • Staff wear masks:Yes
  • Staff get temperature checks:Yes
Accessibility
  • Wheelchair-accessible car park:Yes
  • Wheelchair-accessible entrance:Yes
Planning
  • Quick visit:Yes
  • Transgender safe space:Yes
  • LGBTQ-friendly:Yes
Payments
  • Cheques:Yes
  • Debit cards:Yes
  • Credit cards:Yes
Similar organizations