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Community Choice Credit Union
25555 W Warren St, Dearborn Heights, MI 48127, United States
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Ta
Review №1

I love this branch! The staff is friendly and always eager to help. It’s never extremely busy and if it is they know how to clear out fast. I prefer this branch over every other one. I chose to drive the extra time to visit this branch that’s how much it means to me, I feel they really value there members here unlike other centers.

Ma
Review №2

Love this credit union. The staff are always professional, kind and tend too go above and beyond. I really like that everything is user friendly. The app has even been updated to better than what it already was. Oh and I was able to get my lost debit card printed same day. They rock! Today Chris the manager was great, he went above and beyond to make sure I had everything I needed.

Vi
Review №3

Just opening up a new account and Matt was awesome.!! He had all the answers to my questions and was very helpful. Thank you so much Matt you were great and I highly recommend.

Al
Review №4

Jalen made opening an account easy and fast! No hassle and explained everything I could have possibly asked before asking! Thanks again

Di
Review №5

Tai was amazing! She was very polite and helpful. She gave me all the info and tools helped me set up my mobile banking. She made sure I was all set before I left. She went above and beyond to make sure I had everything I needed.

Mo
Review №6

Very helpful with anything you need. Great communication with his clients and very respectful. Jalen is the man to go to if you ever need to open an account period. Amazing guy

Eb
Review №7

Tai was very professional and polite. She was very patient and helped with all myQuestions and needs. She did a awesome job making sure everything was clearly understood.

Me
Review №8

Jayln (spelling maybe incorrect) greeted me with a cheerful smile and warm demeanor. Great experience, fast, safe and efficient. Thank you!

J
Review №9

I was provided exceptional customer service today by Anthony Whitlock. Took care of several transactions for me today in a very professional manner.

Mi
Review №10

Thanks Jalen for Excellent service and quality cashiering and smile you’re number one in my book so many tellers are not nice but you were excellent …

Ti
Review №11

If you go to the location on west warren ask for Jalen Lee he very awesome if you need anything he will get u right to the point and make sure you understanding everything and will get you in&out

To
Review №12

All the employees are so very nice and helpful. Two in particular I have known since I was a teenager and I have nothing but great things to say about them. Great place to do business at!!!!

Su
Review №13

Karen was kind and very helpful. She spent a good deal of time setting up my new account and answered all my questions.

Ga
Review №14

Fantastic team, good loan rates, and a nice mobile app! I highly recommend checking them out if youre looking for a credit union :) The customer service here is superb!!!!

Ra
Review №15

Jalen was amazing and very helpful with everything. Very polite and took care of what i needed made me feel welcomed to the branch.

Er
Review №16

Emplyoee was very nice help me with my services today good worker

Ca
Review №17

Matt was so nice! He is very knowledgable, took time to explain everything to me, answered all my questions and was so patient with my kids while we were with him in his office. I would definitly recommend working with him to help with your financial needs!

Ro
Review №18

Jalen was very thorough and efficient in helping me with my business needs!Community Choice Credit Union is my choice for all of my banking/credit union needs.

Mi
Review №19

Hi, I have been a member of CCCU since 1998 and I wouldn’t trade them for anywhere else. I started @ the Warren/ Southfield location then I banked over @ Five Mile & Beech Daly, now I’m @ Warren/ Beech Daly so as you can see I’ve been around a long time. I really love CCCU, all of the tellers are fantastic, they are very kind & friendly. They are also very patient with you. I also get a kick out of how they surprise their customers on Halloween with their remarkable costumes , I think they are very creative. I just had a very cool experience with Anthony. He was very thoughtful & considerate. Keep up the good work on your hiring process. I’d give you all an A+ not to mention the wonderful aroma as you walk in the Warren/Beech location, thumbs up to you!

Br
Review №20

I recently opened an account with community choice and I have to say I am extremely impressed with the phenomenal service. Not only was the process made so easily and efficiently, Jalen was so polite and helpful. At every step of the way, he was able to answer the many questions I had. The staff is extremely knowledgeable and really does have your best interest in heart. I look forward to a lasting relationship with this credit union.

Lu
Review №21

Awesome customer service. Gave me more than I was asking for. He helped me get started with banking on my phone. KUDOS to this REP

Li
Review №22

I just opened up my first account here today and I’m beyond satisfied with Matt helping me! He made me feel so good about coming to community choice and gave me so much information!(: I’m definitely so happy to be here!

au
Review №23

Everything was handled quickly and their staff member Jalen was very polite

Be
Review №24

Matt was very helpful and kind. Never made us feel silly asking questions or not understanding something simple. Answered all of our questions and made sure we had a clear understanding before moving on.

Ke
Review №25

Anthony was kind and Courteous. Great customer service.

ju
Review №26

My wife and I went into Community Choice Dearborn Heights branch in hope to refinance our vehicles. We were able to quickly meet with Chris the branch manager to start the process. He was amazing the process was quick, easy and painless we had everything ready to go before we even left the office that evening. If anyone is in help of banking needs go see Chris and his team they are a great group of people.

Lo
Review №27

My experience was great with Anthony, would highly recommend seeing him.

se
Review №28

Love team ther ther so nice and helpful

Ch
Review №29

Had the Pleasure to be help by Personal Advisor Mr. Anthony Whitlock!!! He was very helpful made my business matter simple and easy!!

Iz
Review №30

Truly genuine people here! I’m pretty clueless when it comes to financial matters but the people here, especially Jalen who helped me open an account, made everything seem so much less complicated. I’m so happy I decided to step into their doors. Overall a great environment at Community Choice! Looking forward to working with them more.

Be
Review №31

Great customer service Anthony Whitlock was very nice he help me get back online banking thank you

Ms
Review №32

I really love the Dearborn heights branch the service is always fast , and friendly. Thanks Jalen for always getting me in out .

JA
Review №33

Jalen Lee had the best customer service ever. I like how he made sure I understand everything before signing anything and he was very patient and answered all of my questions. Thank you Jalen Lee

Ja
Review №34

Anthony Whitlock was Very patient! Pleasant experience!

Go
Review №35

Dave helped me open a new account. Very friendly and helpful.

Qu
Review №36

Jalen Lee was a good help creating my account he was a good communicator while work was being done very patient nice and just had a good sprit

Li
Review №37

Jalyn was AMAMZING he answered ALL my questions the “easy way” ! This bank smells so good makes you want to live there lol . Community choice credit union helps you and they care about there customers! Now it’s time to make them some money 💰 😊

Lo
Review №38

Christopher welcomed us to the community family with open arms, he was very patient,informative and friendly. He took us step by step to set up online banking which is totally new for us. We r looking forward to a long relationship with choice credit union Im glad I chose to become a member

Fe
Review №39

Jalen welcomed me to the community family with open arms, he was very patient, informative and friendly. He took his time helping me step by step to set up an checking account. I’m looking forward to have a long relationship with choice credit union Im glad I chose to become a member.

MJ
Review №40

I had never been to a credit union before going to CCCU, and I have to say what a first experience it was. They walked me through everything efficiently and made every thing easy as well. Highly recommended this to friends and family!

Da
Review №41

Jalen was an amazing help !!! Couldn’t have been better

Al
Review №42

Anthony was great and amazing and help me out every step of the way.

Om
Review №43

Love this credit union wouldnt trust my money any where else. All the employees offer exceptional service, especially the manager Mr Battah he helped make the process of applying for a loan 1000 times easier. Do yourself a favor and check this place out you wont regret it.

Da
Review №44

Opening a new account was quick and easy. Jalen at the Dearborn Heights branch was polite, informative, and efficient. Had a great experience and look forward to being a customer for many years.

Di
Review №45

Best experience , Anthony was so helpful(:

ma
Review №46

As a member of Community Choice Credit Union (CCCU) for over a decade-plus years, I have always been pleased with the customer care that is extended to me with a welcoming voice and the service. True-team behavior of high communication exemplifies and provides a positive impact to all members.I would like to acknowledge Christopher Battah, Manager (Dearborn Heights) for his outstanding service in going the extra mile. On 5/12/21, I experienced an incident where funds were incorrectly withdrawn from my account by a service provider without any explanation of same and no fault of CCCU. Chris went out of his way to assist me with investigating as to why and where the transaction error of the service provider may have occurred as well as making resolution suggestions which I truly appreciated. Long story short, the matter was resolved by the end of the day and the funds were returned to my account.Thank you, Chris for your invaluable service and dedication as it does not go unnoticed!! In sum, CCCU-Dearborn Heights does work hard for its members in offering personalized service.

Br
Review №47

Friendly and great customer service.(Anthony Whitlock)

Da
Review №48

Christopher is the best! He makes everything so easy and answers all the questions I have. Excited to be back at Community Choice CU!

El
Review №49

I have been a long time member at Community Choice and Karen O. At the Dearborn Heights Branch has assisted me on more than one occasion. Today she went over and beyond not only comforting me knowing my personal situation but handling my transactions professionally and quickly. Karen deserves an award for her excellent Customer Service. Thank you Karen and Community Choice.

La
Review №50

Jalen Lee was great to work with and really cool got all my questions answer and had a great chat

D
Review №51

Christopher and the entire staff are very friendly and always polite!!!

Jo
Review №52

Amazing bank. Got me set up with an account very fast. Very pleased with the service

Ra
Review №53

I would like to thank Sheila Burnham for a very pleasant banking experience today! I started a new account with Community Choice CU online & needed further assistance with completing the process.This is where Sheila came into play for live phone assist interaction. She was very helpful, knowledgeable, & flawlessly got me through the remaining processes 100%.She definitely was the right person to provide a positive intro to the company & hopefully she continues on providing excellent customer service!Thank you Sheila,R Harris

As
Review №54

Excellent customer service from Anthony. He was patient, understanding and very helpful. I highly recommend him as your personal advisor.

Ra
Review №55

I always get the best service!They’re always smiling and greet you when you come in!

Ja
Review №56

Recently opened an account with CCCU and the amazing customer service blew me out of the water. With such great staff and especially with the great help of Jalen, I was able to open an account with CCCU and that handsome young man Jalen helped answer all of my questions. If I could give this place more than 5 stars I would! I’ve never been more satisfied than I am today. Bank of America’s employee’s don’t even compare to CCCU in Dearborn Heights. So much respect to Jalen and his team members!

An
Review №57

I am very pleased with Christopher Battah’s services. He saved me $300-$500 in bills a month with a Car refinance and Financial Relief Loan! The Debt protection/GAP is very beneficial and explained well by Chris.

Ro
Review №58

Very happy with the service at this branch. Anthony especially very nice making you feel welcome, even a little chitchat when I had to wait. Also giving me all the new updates that community choice credit union offers up-to-date. Just an all-around great experience.

Au
Review №59

Appreciate the CC staff,very friendly & informative. Shared with me economic relief loan that they offer at a low interest rate this month,while I am considering it,they did not pitch this to me but help to see a benefit if needed.Thanks!

Ke
Review №60

I had a complicated legal issue to resolve and needed documents from Community Financial CU so that I could report to the Court. Christopher Battah was the agent who resolved my issue - stopped his day to make me hard copies of statements for a decedents estate which I truly appreciated. Thank you Christopher!

Az
Review №61

My family needed help being pushed in the right direction and Matt Urban was there to help us all the way. Matt explained so much to us and made sure that there were no unseen gaps. Matt was very thorough with his work and made sure to check up on us very often to see if everything was still going as we had all planned.

Ta
Review №62

Everytime I have ever visited this location I have left with a smile on my face and the satisfaction of having a positive experience with the personelle! On my most recent visit I worked with Matt. I had misplaced a deposit slip and couldnt recall the details on a deposit I had done there back in February. I told Matt my problem and gave him my ID. Immediately he contacted someone and was able to get me a copy of the deposited item within minutes!! Awesome job, Matt!!!!Always a pleasure to go there😁!

Or
Review №63

Great place! The bank manager Chris and the staff at this credit union helped us out with our business needs. The service was fast and excellent. I would definitely recommend Community Choice to family and friends.

Li
Review №64

The Manager Chris at the service center located in Dearborn Heights at West Warren ave , excellent customer service , out of the 5 years I have been a member someone finally took the time actually to listen and put effort into assisting me. Chris is the example of management, as well as leadership.Thank You

Xa
Review №65

LOVE this branch!!! The staff are all very prompt, courteous, and helpful, especially Karen. Full service bank, including auto loans and mortgages! Thank you for all your help! :)

we
Review №66

I would like to thank Kathleen Hancock for assisting me with my loan application and answering all questions that I had regarding the loan. She did an outstanding job of informing me about how the process works and I greatly appreciate her. She is a wonderful asset to have representingl team Community Choice.

Le
Review №67

I recently visited this branch to do a couple different transactions. Everyone there was super friendly and very helpful! They answered all my questions and even showed me some online banking features to make things easier for me. I strongly recommend community choice!

Le
Review №68

Chris from Dearborn heights office is wonderful 🥰

Ve
Review №69

It is a pleasure to do financial matters with this institution. I talked to Sheila today who was excellent with customer service and recommended other products that would be to my benefit. I will definitely be recommending Community choice to all friends and neighbors concerning financial business. Sheila herself should be given an award for making me smile, giving me important and pertinent information and helping me to understand other matters that could benefit me while working with Community choice. Well dealing with this crisis in our country right now concerning the virus Community Choice has been a leader in providing customer care, reliability and a welcoming smile. Thank you again to Sheila for all your help

De
Review №70

I love this credit union ! I’ve been a member for 8 years. I have my car financed with them as well as an credit card.... with very low rates the best !

Kr
Review №71

Man who set up our account (David Senderowski) was very friendly and nice. You only need $5 to open an account and they are very fast at getting you in and out. Also got debit cards the same day.

Er
Review №72

People here very friendly and all that, really willing to take care of you. Only negative thing I could possibly come up with is that theres no drive-thru; I personally like walking inside but thats not for everyone.

Ra
Review №73

Ive been going to this branch since theyve opened and never once had a bad experience. They are all so nice and kind there especially Matt. He is always my go to when I go

Da
Review №74

I’ve used the Dearborn heights branch for many of my banking needs an they’ve yet to disappoint. Matt an Chris have done a great job helping me once again.

Ra
Review №75

The staff was very knowledgeable, friendly and just overall great!

Ta
Review №76

Anthony was very helpful, polite and efficient. He offered me services that I made need in the future. The lobby was very clean.

We
Review №77

Chris was great about helping me add a checking account for my granddaughter without having to come into the member center, plus ordered her a debit card and had it sent directly to her address. So quick and easy.

mi
Review №78

I am a new member to community choice in dearborn heights. I have had the pleasure of meeting Matt and he is amazing! He has gone above and beyond!

Ed
Review №79

Very pleasant and quick...Answering any and all questions

Pi
Review №80

Their very helpful very kind very friendly I love it there

Me
Review №81

Staff was very friendly and the manager that signed me up for my account was very informative! Loved this branch!

Sh
Review №82

I love them all at this branch Christopher And Matt And the whole team are just wonderful and they always take care of business thank you

Mi
Review №83

Very helpful and friendly . Karen helped me open an account she was patient and helpful and explained to me i everything i was looking to know

Sh
Review №84

Very nice and respectful, funny and helpful

Ar
Review №85

Love Matt and the rest of the crew... they are great

Sa
Review №86

I went in to set up my checking account and Jalen was very professional and I felt comfortable throughout the whole process.

Ma
Review №87

First and foremost the customer service was outstanding!! My tellers name was Anthony and he was able to seamlessly handle my needs, as well as make a major adjustment for me that had me a little frustrated when I entered, thank you Anthony and Community Choice!!

Ga
Review №88

Matt was awesome in helping me out. Gave me a ton of info, was super helpful and seemed to genuinely care about getting me the best service possible and helping me set up for the future. Very happy to become a member!

Ch
Review №89

Awesome experience at the Dearborn Heights branch, the teller Jaylen was very professional & courteous! Thank you Community Choice!

Au
Review №90

Best credit union I’ve ever been to, very cool employee’s and always friendly. I go here every week to cash my checks from work and always have no problem what so ever. Highly recommend this place to anyone!!Five stars for Matt

An
Review №91

I dealt with David Senderowski and my experience was phenomenal. Highly recommend this credit union.

Er
Review №92

Been using this credit union for years, and always had great service. The people are truly amazing and friendly.

Am
Review №93

Love community choice! They are always super helpful and make my banking life so easy!

T
Review №94

David S is an amazing employee over at Community choice credit union ! Every time I go in to the member center he greets me by name and always has a smile on his face ! I love going to community choice credit union in Dearborn heights !

Ma
Review №95

Matthew Urban was extremely helpful with setting up a joint account with my fiance and me. He talked us through everything that was happening step by step and even gave some good advice with our new account.

Bo
Review №96

Anthony was a pleasure to deal with at your Warren Rd location.He is a new member,teller.

Ch
Review №97

Great place to bank very helpful staff

Jo
Review №98

Thanks so much everything was great the service everything im glad im a community choice member

Ka
Review №99

Very professional. Quick and easy service every time. Recommended location.

Ja
Review №100

I really like the lady that helped us out today shes very helpful she made me feel very welcome

Information
2 Photos
100 Comments
4.9 Rating
  • Address:25555 W Warren St, Dearborn Heights, MI 48127, United States
  • Site:https://www.communitychoicecu.com/locations/dearborn-heights/
  • Phone:+1 877-243-2528
Categories
  • Credit union
  • ATM
Working hours
  • Monday:9am–5pm
  • Tuesday:9am–5pm
  • Wednesday:9am–6pm
  • Thursday:9am–1pm
  • Friday:Closed
  • Saturday:9am–5pm
  • Sunday:9am–5pm
Accessibility
  • Wheelchair-accessible entrance:Yes
Offerings
  • Cash advance:Yes
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