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Routsong Funeral Home & Cremation Services
2100 E Stroop Rd, Dayton, OH 45429, United States
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Li
Review №1

Dealing with the tragic passing of our beloved Nora was extremely difficult, but Sam and the Routsong team were all so gracious and comforting. Sam guided us through this difficult process and made us feel at ease. He was very responsive and attentive, and took the time to explain every step of the way.I highly recommend working with Routsong Funeral Home. Sam and the staff are very patient, compassionate, generous, professional and caring. I cannot thank them enough for helping us honor and celebrate Nora in a beautiful way. I know this would not have been possible without them.The staff is family focused and without question the most kind, caring and compassionate people I have ever met! Not to mention - they have checked on us to see how we are doing.To Sam and the Routsong staff - thank you for everything!

De
Review №2

Absolutely wonderful service! You can tell all the staff are passionate about what they do! From the welcoming atmosphere, an adorable therapy dog, and convenient accommodation it truly helps the grieving process. I highly recommend this funeral home for your loved ones departure.Thank you to Max and the rest of the wonderful staff!

Ge
Review №3

Routsong Funeral Home came highly recommended for their professionalism. When my husband was diagnosed with terminal cancer, we went to Routsong to preplan his burial arrangements. The entire staff was warm and caring.A couple of months later, after his passing, Sam worked with me and Larry’s family to finalize arrangements. Sam was easily reached with any questions we had before, during, or after Larry’s service and burial. Sam kept us informed and organized and made sure our wishes were carried out.Sam truly is a professional with a depth of caring and understanding of loss and grief. The follow-up texts from staff that have been sent since the funeral have been deeply appreciated.

Ka
Review №4

Thomas Routsong and team handled every aspect of my brothers funeral in a seamless, comfortable, and kind way. So professional, courteous, and friendly every step of the way. Exceeded our expectations and would highly recommend these folks to anyone who needs their services. Simply outstanding people and service.

Al
Review №5

Absolutely amazing from the beginning. Dave and Mary have been so good to my family since the day we went to hospice. Very caring and professional. Couldn’t have asked for anyone else to help my familyDuring since a hard time. The fact that they continue to follow up with me is priceless. They really care!!! If your looking for compassion and caring people this is the place to go.. very clean facility and the service was amazing. Thanks again Dave for caring about me and my dad.

Ca
Review №6

We lost our dog a couple of weeks ago and new we wanted to have him cremated. He passed in the evening after hours and the person on call was very courteous and someone called us back quickly. We were all set up and had our fur baby dropped off in good hands within an hour of our call. We couldnt thank this wonderful family for taking such good care of our Bub! Such a smooth and great experience!(My parents dog was also cremated here a couple of years ago!)

Ch
Review №7

I felt immediately the comfort of the promise that our legacy goes on despite the finality of death. The Routsong family proved that as we dealt with young Matt Routsong. I so appreciated the respect and reverence shown to my brother’s appearance and my memory of him is as he was in life.

Ja
Review №8

Sam and the staff did a fantastic job.They were the perfect mix of compassion and professionalism. They took care of everything and allowed us to grieve.

Ca
Review №9

Tommy Routsong and his team have supported my family in our time of need with both the death of my father and mother. My mother passed away 1/20/2021, two days after I began a new job out of state. Tommy was very supportive and understanding throughout all of our challenges with long distance planning. The service was beautiful and I knew my parents were in good hands during both losses.With the challenges of being out of state, being able to handle my mother’s finances became another challenge in a difficult time. The Routsong family was understanding, supportive and patient while we handled mom’s finances to fulfill our financial obligations.I can’t thank Routsong Funeral Home enough for their support, kindness and understanding during. Thank you for all you have done.

Br
Review №10

If I could give Routsong Funeral Home more than 5 stars, I would. Let me start off by saying how professional, respectful, and caring they are. Dave in particular was in charge of making sure everything was perfect for my mother’s viewing. He made sure to go every detail and made sure that my mother was well taken care of. But he did not act alone, the whole staff was very supportive and made sure we were well taken care of. I am very satisfied with the service and I highly recommend Routsong. Even after the service, Mary took the time to follow up and make sure my family and myself were doing okay. Thank you, Routsong.-The Allen Family

Ma
Review №11

Routsong has provide outstanding service in the recent passing of my family member. They were kind, gracious and understanding as our family worked through the details of the service. It is never easy when you are dealing with a sudden passing, however I would highly recomend Routsong for a company that has the compassion to work with grieving families.

Cl
Review №12

Honestly it been about 7 years since I used Routsongs services and the experience is still sour. I was always told they are who you call when the day comes. So that was always my plan. Im still glad I did, but there is a but. My advice.... Make sure you are very clear with the salesperson, of what your intentions and expectations are. Remember that you are dealing with a business and they are they are making your event fit their model not necessarily your planed version of it. Dont be afraid to loudly speak your mind and if need be take a indifferent person with you on the planning day to watch your back.Sorry for your loss.

El
Review №13

The entire staff at Routsong funeral home was so supportive after the loss of my father. They went above and beyond to make a difficult time much easier to deal with. The staff handled every piece of planning arrangements and did not miss a detail. They helped transport items from my house to the funeral home and even delivered the flowers to my house after. They also took all of our photos, scanned them and made a dvd for me. On my dads birthday which was 6 weeks post funeral, they sent me a message to check in on how I was doing. I highly recommend working with Sam and his family for your needs during an unfortunate time.

Su
Review №14

This is the first experience I have had to deal with laying a loved one to rest. I had no reference for what had to be done. The staff was beyond helpful and valuable in my experience. They are doing this in a situation where things are difficult for them as well. I would recommend this business and commend them for a job well done.

Je
Review №15

The entire staff went out of they’re way to make it personal, always referring to my son by his name or relationship to the person he was talking to. They took care of my Marine honor guard and my whole family. I would highly recommend them to any one.

le
Review №16

My family has trusted Routsong with the loss of our Mother and Father and found their entire team to be caring, professional and trustworthy. In both cases they went above and beyond to coordinate exactly what we wanted for fitting tributes and dealt with a 3 hour transport to the graveside. Thank you for making very emotional times less stressful.

Le
Review №17

My parents had the fore sight to preplan their funeral. They chose Routsong Funeral Home to execute their wishes. When we needed these services, they were readily available. All the employees were most respectable and professional. That being said, they were also very sympathetic and personable. Dave walked us through every step we needed to take. His expertise and attention to detail was highly appreciated. Our family would readily recommend Routsong for all your needs in your time of grief. They truly go above and beyond any expectation!

mi
Review №18

They were a good family like atmosphere, sat down to answer my questions. . When I would call ,was always someone there to direct me to proper person that could help me . Will return in future, and glad to recommend to others .

He
Review №19

I highly recommend Routsong to anyone needing a service. Every single staff member that worked there was extremely helpful, empathetic and understanding throughout the whole process. Dave answered all our questions, eased all our concerns and calmed all our fears. He let us go at our pace as we made each decision. We were there several hours and not once did we feel rushed.When we dropped off our dad belongings the ladies in the office asked if we needed any picture boards or tape. I thought, Wow, they really do look at all the details and genuinely care. I asked them if they would add more details to my dads obituary and without hesitation she opened his file and started typing. The office made me feel that my family and dad was their top priority.The night of his viewing he looked peaceful, put together and looked like my dad. They nailed it! They did an amazing job at preparing him. The day of the service Dave asked if I wanted to help close the casket. He gave me my last moment with my dad. I have never seen this. At the grave site there was no chairs but that was do to covid and restrictions.Routsong as a whole means family. My mom is going through Routsong for her funeral preperation. She is on a payment plan, the process was simple and the monthly payments are not bad. Routsongs funeral cost is very reasonable.Thank you Routsong for everything you did. I will recommend you to anyone!

Be
Review №20

Making funeral arrangements for my girlfriend of 35 years old was not an easy task to undertake, especially since her parents had already passed. Much of the decision making was left to me. Dave guided me through the process to make it as easy as possible, despite all of the restrictions in place from the pandemic. He and the staff were excellent in the care of my loved one prior to and after the cremation. They have also continued to reach out to me since then just to check in on my well-being and anything they can help with. Everyone I have been in contact with has been so caring and thoughtful, especially the goodest boy, Boat the therapy dog. Hes the sweetest little guy. The staff and their services made this very difficult time much easier to cope with.My family has worked with Routsong in the past 2 years for my grandfather and my mother. Both experiences with Sam, Dave, and the rest of the staff have greatly helped us through our moments of grief. I am very grateful and thankful for all they have done for my family and I in each of these unfortunate occasions. I am confident they will take care of you and your loved ones in your time of need.

Bi
Review №21

At a time in my life when I needed support and care for a loved one who passed unexpectedly ..who I had taken care of essentially since birth..and a son who abandoned his father because of no imagined inheritance ...I honestly couldnt ask for more caring and devoted friends...that I did not even knew I had...at Routsong..they handled my family passing as if I was the there only concern...God bless them and thank them for all there help 🙏

Je
Review №22

I appreciate everyone that helped with our loved ones funeral. Thank goodness for Sam Routsongs if it wasnt for him and the time he took to guide us through the process. Sam went over and above the call of duty to assure the services went off perfect during the COVID19 pandemic.My newborn grandson passed away 9 years ago and that experience alone is why I would pick no other than Routsong

Su
Review №23

Sam Routsong was very compassionate and organized. He effectively helped my children and me navigate through huge decisions at a very rough time. Sam always followed through and was diligent about every detail; he made everything worry-free. Everyone at Routsong Funeral Home provided quality service and cared for us like family!

Ja
Review №24

Just shy of 50 years old, purchasing a funeral for my wife was the very last thing I ever wanted to do. He wasn’t pushy, he gave me a complete package that fit our needs. They did a fantastic job all around and made sure she looked great.My contact was Dave. He was very thorough and sympathetic to my situation. On my very first visit, I was greeted by the dog. Yes, the dog. He looked at the three of us and laid down at my feet, as if he knew I needed him. He’s not there all the time (or the funeral) and I’m not a “dog person.“ But he was **freaking awesome.**In the days following the very worst day of my life, Tommy, Sam and the rest of the staff were very professional, courteous and attentive to all of our needs. Thank you so much.

An
Review №25

Tommy and his team handled this difficult time and situation with utmost caring and professionalism. For someone who was not familiar with funeral homes in the area and at a most difficult time, Tommy and the team went over and above in reducing the stress involved. I could not have made a better choice. Thank you

Ar
Review №26

Routsong took great care of my family this week for my Grandma. Thank you for your compassion, care, and dedication to your job. Though Grandma did not have a large attendance, you made her family feel special and Boat was an added extra benefit

Su
Review №27

My husband died quite unexpectedly and my family had no idea where to turn for funeral services. Routsong gained my confidence with the first phone call, and I knew this was the place we would choose. They offered several good options for services so that we could choose the one that best fit what my husband would have wanted and what we could afford. Their staff was respectful of our needs and I knew that he would be well taken care of. This means a great deal when a family is grieving. Arranging funeral services is something no family wants to go through, but the Routsong staff made this easy and comfortable for me. I highly recommend them.

Li
Review №28

A heartfelt thank you to the Kettering Routsong Funeral Home but especially to Sam Routsong. Earlier this year, our family experienced the deaths of two close family members within weeks of one another. Sam worked with us for both services. He managed all the details very effectively but with a strong sense of caring and compassion. Sam went above and beyond for us at each step, fully recognizing our needs during a very difficult time. Thank you, Sam. Were all so grateful.

Ta
Review №29

My father was diagnosed with stage 3 colon cancer and had just begun treatment when he passed away. It was very unexpected. Our family was in shock. We immediately thought of Routsong Funeral Home on Stroop Road in Kettering, Ohio because we had my mother’s viewing and service there and they did a nice job then. I cannot express how accommodating, patient, kind and organized Samuel and his staff are. We were broken. Samuel guided us through the steps in preparing my dad’s services. My father had fallen in the hospital and had a 3 inch cut which was scabbed over on his forehead. Samuel did an outstanding job covering that cut. You couldn’t see it at all. I’ve been to several viewings and I’m always surprised by how much make-up they put on the deceased and how the hair never looks right. My father looked incredible.After the funeral Samuel personally delivered the flowers from the funeral home. He was so gracious and always asking if there was anything else he could do for our family. The staff was very kind and so organized. Routsong has since called and texted to see how the family is doing. In a time of grief, Routsong provided our family with the upmost respect and incredible care. I wouldn’t go anywhere else. Thank you to Samuel and everyone at Routsong.

Ka
Review №30

I just wanted to thank the owners and employees of Routsong for their professionalism and empathy during my familys time of need. We had two deaths in the past year. Please give Boat, the therapy dog, extra hugs and pets from our family!! Highly recommend.

Di
Review №31

Routsong Funeral Home Pet Loss Services helped me when suddenly my dog Molly Malone departed. They picked her up from Vet office and really went above and beyond to make sure I was completely satisfied. I highly recommend them for Pet Loss Services. Thank you Samuel for your professionalism.

Kr
Review №32

A funeral is never easy to plan or be part of but Routsong did an amazing job helping us through this difficult time. They were caring, supportive, and thought of everything. We didnt have to worry about anything after choosing Routsong. They did all the legwork and took care of everything! They were extremely accommodating and went above and beyond to make sure all family was taken care of, even the youngest members of the family. I cannot recommend them enough.

Br
Review №33

My father passed away the week before Thanksgiving, and after several recommendations from friends, we chose the Routsong funeral home. All I can say is that I truly hope this is not the standard of care and attention they show to all their customers. The entire process was slow, and Routsong consistently failed to communicate with us what was going on. We never received any notification that my Father’s ashes were ready. When we finally contacted Routsong about the ashes, we found out they were there, however when we arrived to pick them up they did not have the correct urn and tried to give us one we did not order. Since they didn’t have the correct urn in stock, we were forced to wait for that to arrive. Once again we had to contact them to find out if the correct urn had arrived. Finally, and perhaps most egregiously, their lack of care and concern for COVID safety was appalling. The first time we went to the funeral home, we walked by plates of cookies set out buffet style, and Tommy Routsong offered us cookies and took his mask off in front of us to eat them. When we returned to finally pick up my Father’s ashes, Tommy Routsong emerged from another room and only put on his mask when he saw us. There were also multiple people working in the front office without a mask. I questioned this, and Tommy’s response was that they were “behind a barrier”. While that is true, I have not entered a single other business where every employee was not wearing a mask, barrier or not. There were also several other personnel going in and out of that area. This kind of blatant disregard for the safety of people like Mother, who are at high risk for COVID, is unacceptable. Tommy Routsong even told us that they had recently had over 20 COVID deaths come through their funeral home. I do not understand how you can see that kind of death toll from COVID and not have the courtesy to take even basic precautions to protect your community.

Go
Review №34

Routsong Funeral Home is simply the best in the business. From providing an exceptional level of “above and beyond” service for several of my family members and pets who have left this life, to being an organization who actively supports their community through various donations and events, they are truly a remarkable group.Routsong delivers unmatched peace of mind at the times when we need it the most. It is difficult to truly appreciate the depth of their detail because they make the whole process so smooth that you would think it is easy to do.The whole team is passionate about honoring your loved ones in the most appropriate way, whether that be a traditional type of service or a creative celebration of life representing what a person was all about.I am grateful to have this family business in my hometown.

Ia
Review №35

I knew nothing about funerals so when I lost my mom, I came to Routsong because my moms funeral was prearranged. I was in a haze and thankfully Sam Routsong took care of me. He let ME do the talking & HE LISTENED. I needed that. We went over the pre arrangements & with Sams help, my son & I finished the decisions. Sam even arranged for us to see Mom one last time before she was cremated. I was out of my element since I am NOT a decision maker, but Sam guided us safely with no additional costs. We had the funeral Mom wanted and everyone was quite pleased. Sam even responded to my crazy time questions that popped up like flowers & live feed of the proceedings for those unable to attend due to Covid. I and my family are quite pleased with Routsong Funeral Home. They have even taken the time to check on me & hooked me up to a program they offer called 365 Days of Healing that helps tremendously.

Ci
Review №36

Thank you to Routsong funeral home for all the love and support. What a kind and wonderful family and it shows in the all encompassing top notch care they give to the family. I felt like their kindest made a very difficult time much easier. Recommend this service and family business to all.Both my mother and father were in their steady hands.

Je
Review №37

Very comforting and good experience during a difficult time! Sam Routsong anticipated everything. Thus, the celebration of my mother’s long life was beautiful and memorable; and I felt truly honored her and appreciated all who attended.Thank you from the bottom of my heart, Sam and colleagues! I will always remember and be grateful.

K
Review №38

Routsongs service for our family was fantastic. Sam was very thorough with explaining our options, creative with ways to accomplish our choices at the most cost effective path, and sensitive to the time frame we needed due to out-of-town participants in our service. The whole Routsong team was knowledgeable about all the elements (big and small) necessary to make the arrangements meet deadlines while also folding in personal aspects to make the service well representative of our loved one. They backed up their words with quick action on various time sensitive actions. There were no surprises (financial or schedule). We are thankful we selected Routsong - a solid, professional operation worthy of a five star rating.

Ma
Review №39

My husband passed away on 12-29-2019 and we chose Routsong Funeral Home who was recommended by a friend. I can recommend them highly. My husband was cremated as he was an organ donor. They made the experience very smooth. They had answers for my questions and everyone who helped with the memorial was informed very well. We had services at the Centerville location. The flowers, military honors, cremation and food was exceptional . We also had the church service there. I already told my daughters to use them for me as they were everything I hoped for and more to pay respects to my loved one

Ly
Review №40

Routsong was wonderful. They were kind, compassionate, and very helpful. They made the whole experience of my mom’s funeral a little less painful.

La
Review №41

Routsong took care of our whole family when my mom passed away and that care did not just end at the conclusion of the funeral--they still check in on our family from time to time. We were greatly comforted by all of their offerings during the planning and services, including their comfort dog, coffee, and cookies. I highly recommend their services!

Ji
Review №42

The entire staff at Routsong took exceptional care of our family and guests. Sam Routsong was extremely personal, compassionate and detail oriented. The service was beyond our expectation and we had countless people comment on the remarkable service provided by Routsong. Thank you for turning our loss into a celebration of life.Jim & family

Ro
Review №43

Our family is very thankful to the Routsong Funeral Home staff as they were all very kind and helpful through the entire funeral experience for our father Richard P. Hartmann. This is the third funeral they have conducted for our family and each time they have been extremely courteous, friendly, knowledgeable, and caring. They definitely know the ropes and are able to guide you through everything in a compassionate and gracious way.

mo
Review №44

From my first initial call to Routsong Funeral Home, each experience with Sam Routsong, Matt, Mary and other staff was exceptional. Beyond professional courtesy, they provided both genuine support and sincere kindness to our family. I was truly overwhelmed by their attention to every detail in the services they provided.

Ma
Review №45

The staff here was very warm, welcoming, and courteous. The owner and his sons are very compassionate and helped us in our time of need. My family and I definitely appreciated their services, and would definitely recommend their accommodations to anyone! Four generations- can’t go wrong.

Co
Review №46

All the employees at Routsong made a terrible experience a little better. They were respectful and caring. They were a huge help with a complicated situation involving transporting my father back to Ohio. I especially appreciated how they created a beautiful slideshow to play during the viewing with a big pile of family photos we gave them.

Al
Review №47

We were quite pleased with the service and facilities provided by Stephanie Fehl and Routsong Funeral Home in Kettering upon the recent death of my mother. They gave us respectful and helpful guidance through the entire process from caring for my mothers body upon her death to providing us with after funeral services. There was no pressure to purchase goods or services in which we were not interested, there was a cooperative willingness to make short notice modifications and everyone on their team was pleasant, friendly and helpful. Their facility was very comfortable, attractive and able to accommodate all of our needs. Their policy of not conducting two services simultaneously is, I think, a very good one and I was satisfied with their pricing. Thanks for your service during a difficult time, Routsong.

Fr
Review №48

My daughter of 36 years passed away. Routsong was great and very helpful. Thanks Tommy and Mary.

Mi
Review №49

The Routsong family and most importantly Sam Routsong, are the epitome of what a true full service funeral home experience should be. They have set a standard of excellence in helping families like mine deal with the loss of their loved one in a most supportive and caring way! Their attention to detail in all aspects of the funeral arrangements were amazing! The Routsong family will help you through every stage of the funeral process while you focus on the loss of your loved one! Would highly recommend the Routsong funeral home when planning or caring for the loss of a family member or loved one! I know I’m glad theRoutsong’s were were with me and my family during this most difficult time of loss!Regards,Mike MCGlone

Pa
Review №50

Routsong did an excellent job helping us through the passing of our mom. Sam was with us every step of the process guiding us on what to do and coordinating with the church, cemetery, florist, and many other areas. He provided us comfort during a difficult situation, and we really appreciated him.

Jo
Review №51

Our family had such a good experience with the staff at Routsong, especially Sam. He and the Routsong staff handled our fathers services so well making an unpleasant experience much easier for all of us. The attention to detail was much appreciated and the compassion shown to us was most comforting. We cannot express enough how pleased we are with all that they did for us and will highly recommend Routsong to anyone we know.

St
Review №52

Planning a wake and funeral can never be a look forward to it experience, but working with the right people can make the experience less onerous and traumatic. When my Dad passed in 11/19 our family choose Routsong to make the arrangements. I am from Chicago so where we went was less a personal preference for me, but Routsong had handled my sisters service in 10/18 very well so I had no issues with the choice. What I found was that Sam Routsong and the other staff more than met our needs and concerns. From the gentleman that picked up my Dad from hospice to the office staff, etc everyone was kind, professional and sensitive. I always felt taken care of, but not smothered. I would highly recommend Routsong even though no one wants to go through the death of a loved one having professionals to assist you is to be greatly appreciated.

an
Review №53

Routsong has done several of our family funerals. Everything has gone smoothly and they’ve been kind and considerate. The only problem we had was being left alone several times during the planning of my fathers funeral. The person who was helping us got up several times and left for extended amounts of time leaving us to wonder where she had gone. It took a lot longer than planned because of this. No big deal, they were pretty busy the day we were there

Su
Review №54

My Grandmother passed away in February and the level of service, caring, and overall compassion from everyone was amazing. They were all so nice from the owner to the staff. They went above and beyond to make sure that we had everything we needed and that everything was perfect. The entire family was so grateful for this. I even had friends comment that they would use them because of how nice the staff was to everyone and how nice it was in general.Thank you Tommy Routsong and staff for treating my Grandmother and her family and friends like they were your family and friends.

Ju
Review №55

Routsong did an outstanding job of creating a comfortable atmosphere for my family to celebrate my husband Johns life. Sam made sure everything was perfect for us. I would highly recommend them to anyone going through this difficult process.

br
Review №56

Words wont do justice to how amazing Sam and his staff are. They exceeded all of our expectations in every aspect of the process. They even predicted and resolved issues we didnt know to expect. Truly the best!

De
Review №57

Our familys experience at Routsong was top notch!Sam Routsong guided us with great expertise no pressure,no unnecessary upselling, simply compassionate suggestions.From A to Z , he thought of everything.At the end of our service we had family,friends and acquaintance complimenting us on capturing the true essence of our loved one,from photo displays,videos,and eulogy, all of which we excelled at due to the Routsongs years of experience and excellence!A special thanks to Mr.Brian Bennett who delivered the eulogy as if he had known Paul for years. Yet another plus from the Routsong family.Sincerely, Debra (Lawson) Schaefer and family.

St
Review №58

When my husband died unexpectedly, Sam Routsong was there for me every step of the way. Sam handled everything for me, which is very welcome when your life is in CHAOS. The facility is big, beautiful and clean. Everyone at Routsong was warm and welcoming. The best part of Routsong was they were able to handle the reception after the funeral in their building. They served soda/beer/wine and some food. I never would have been able to fit all funeral attendees at my house. There is not enough space for all of the good things I can about Sam Routsong and Routsong Funeral Home; they were there for me and made one of the worst moments in my life a little bit easier giving me time to grieve.

JD
Review №59

When a family faces a death of a loved one, everything is confusing, and it is hard to know what to do or what needs done. David Wolf, funeral Director at Routsong Funeral Home in Kettering, OH took my call, and took all my angst and worry away.I could not, today, imagine a better, more professional or qualified individual or company, that could have addressed our familys needs any better or with more compassion.Our family was overwhelmed by, and my father could not comprehend the death of mother and his wife. David Wolf met with us, and his calm nature and demeanor was well received. He took us through everything, and when he could tell we were confused, he stopped to explain.Thank you, Routsong and David for your compassionate, caring and respectful treatment of my family, and especially my mother.I sincerely would look no where else in any future time of need than Routsong Funeral Home.

Ma
Review №60

Routsong was caring and supportive as both my mom and dad died within 6 mouths. They provided excellent support for me and my siblings and put up calmly with our foibles and foolishness. I would recommend them without reservation

Ge
Review №61

Routsong Funeral Home & Cremation performed exceptionally for me & my mother in final plans for my father. The emotional toll that accompanied dad’s death was painful but eased by the professional & compassionate care provided by Routsong and the funeral director Mr. Tom Routsong (TR). I am grateful to TR & his entire staff for helping our family through a difficult time. Thank you TR.

Ca
Review №62

Routsong Funeral Home is so caring and they take care of everything. Their service is beyond expectations. They even delivered all the flowers to my home the day after the funeral. I was so impressed and many of the visitors that evening made a comment about how beautiful the facility is.

Jo
Review №63

Assisted in making a difficult time manageable. Very responsive to questions and accommodating to our needs.

Ja
Review №64

Sam and Kylie were so helpful during this difficult time and handled everything so professionally. They were exceptional in all aspects and especially in handling our difficult family dynamics. Thanks so much.

Ch
Review №65

I wanted to say I highly recommend routsong funeral home in kettering as they have been very accommodating to my need and very compassionate with my precious baby girl Sassy ❤️❤️❤️my beloved fur baby I just lost today as very courteous and thoughtful thank you very much Sam Routsong ,I appreciate everything in my time of mourning.

Je
Review №66

My mother passed away at a very young age in June and I wasn’t sure how to handle it, I’m not even sure I was in the state of mind to handle it, so I called Tommy Routsong. He immediately took care of everything, he got my mother into his care and handled every detail from that moment on. Her service was beyond beautiful and he even took a long route to the graveside so her final ride could be grand. The whole staff have been more than helpful and caring, they brought all her belongings to my home afterwards and have continued to show their passion and concerns. I would highly recommend Routaong Funeral Home to everyone I know! Thank you Tommy and all your staff!!

Ki
Review №67

I have had my husband’s and mom’s services both at Routsong. I couldn’t have asked for anything better. Sensitive, courteous, compassionate and attention to details. Highly recommend .

Ly
Review №68

They were so compassionate to our needs. Very attentive as well during this very difficult time in our lives, when losing our mom. The pastor did an amazing service.

Su
Review №69

Extremely helpful at a very difficult time. Stephanie was wonderful. She made sure the arrangements were just what we wanted, and was great about keeping in touch during and after.

Ji
Review №70

Roustong funeral home has done both funerals for my friends parents. The first one was in 2012 and the second one was this last weekend. Both times they went above and beyond. Sam was wonderful and walked them through every step. He made things so easy in their time of grief. Thank you Routsong!

Ke
Review №71

We were very pleased with the service provided by Routsong. We met with Sam to go over the arrangements a couple days before the funeral. He was very patient and helped walk us through the all the details and logistics. Their Kettering facility is very nice with spaces for larger or smaller gatherings.They had a tent set up at the cemetery for us due to weather and Sam even delivered some of the flowers to us the next day.

Su
Review №72

My mother made the decision to pre plan and prepay for her funeral in April of 2018. She chose the flowers, the casket, the guest book and folders, even food to be served at the visitation. In February of 2019, sadly she passed away and we had to meet again with Sam Routsong to finalize her wishes. We were so grateful that those tough decisions had already been made. The only “hitch” we had was that our pastor was not available, so Sam suggested someone they had used in the past. That pastor did an excellent job. We had a lot of people comment that it was a beautiful funeral and everything went so well during both the visitation and funeral. I highly recommend Routsong Funeral home.

Sh
Review №73

I can not say enough about Routsong funeral home!! They are the best!! The hole staff was very caring, especially Sam. Sam was amazing, so compassionate, caring, patient, he made us feel so comfortable!! We were very nervous about everything, but Sam put us at ease and made our experience great. The service for my dad was so beautiful and Sam did a great job arranging everything. I could go on and on about how great they are and will definitely recomend them to others.Derham Family

Be
Review №74

When I lost my dog Buster after 17 years I was pretty upset. Kylie, the office manager was compassionate, patient, and very sweet. Thank you.

Jo
Review №75

I dont go to many funerals.The services usually creep me out.The guys and gal at Routsong performed a great service for my cousin; no plastic smiles or sinister impersonal coldness that I expected...Just well-intentioned goodness and genuine warmth.Exceptional!Everything arranged up til the last minute with family: seamless, smooth and heartwarming presentation.

Ka
Review №76

Our family has used Routsong numerous times as a result of their professionalism and sincere compassion during a time of grief. Highly recommended!

an
Review №77

All of the people at Routsong funeral home made my father’s memorial service special for me and my entire family. Although a difficult time for all, they made it as delicate as possible. Thank you Tommy and crew

Ma
Review №78

Unbelievable with details of funeral. Thankful for the care they had for my family

Me
Review №79

I greatly appreciated the assistance, customer service and professionalism I received from Sam and Stephanie. This teams attention to detail was second to none and I highly recommend their services.

ch
Review №80

Kylie the business manager was so short and rude with me on the phone. I was asking her why the remains of our pet was like bone shards and shells along the ocean after the cremation process, when i thought it would be more like a gray powder. First she tells me we shouldnt look at the remains, and my thoughts are, everyone has there own opinion on what works for them. Loosing a pet is a heart breaking experience and to be totally honest i have never been more shocked by how impatient and rude, Kylie the business manager was with me considering the circumstances. Just totally shocked!!!

Na
Review №81

Great experience with these guys. Highly recommended.

Sa
Review №82

T.R. went above and beyond with all of the details to make John Curnow’s Memorial day so very special to his family and friends on June 30, 2018. Especially appreciated was T.R. arranging for a Royal Airforce Wing Commander and American Airforce representative to be present and make presentations at the graveside service. We will be forever grateful. Thank you T.R. Sally Mashburn

we
Review №83

Was treated with MUCH respect and helped a lot with the difficulty of some of the family members

Jo
Review №84

Memaw meant a great deal to me and I honestly felt a deep level of compassion from the staff.

Da
Review №85

Care for the family and attention to detail were appreciated.

El
Review №86

Very nice funeral home

Information
96 Photos
86 Comments
4.9 Rating
  • Address:2100 E Stroop Rd, Dayton, OH 45429, United States
  • Site:http://www.routsong.com/
  • Phone:+1 937-293-4137
Categories
  • Funeral home
  • Cremation service
  • Funeral director
Working hours
  • Monday:Open 24 hours
  • Tuesday:Open 24 hours
  • Wednesday:Open 24 hours
  • Thursday:Open 24 hours
  • Friday:Open 24 hours
  • Saturday:Open 24 hours
  • Sunday:Open 24 hours
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