Was really surprised to see such poor reviews as Ive had nothing but positive experiences here. It was my first time trying barre and Im hooked (well, in fairness, as much as I can be hooked on any form of exercise ;)). Staff has always been very kind and supportive. Virtual classes are great.

Attended classes religiously for months on end but I found that I was repeatedly faced with unprofessionalism by the staff via email. They would send emails inviting us to take instructor in training courses for free and then come back and say the class was cancelled or they didn’t want certain people in the class. They also would send multiple surveys which I happily completed but never seemed to reciprocate any appreciation for the customers time. At the end of the day it is a business you will spend thousands of dollars on classes and no one will care about your commitment to the studio. The service here is not as good as it was when they had fewer locations. Prefer a smaller place where everyone knows my name.