The appointment process may be long, but that is because of the concern they consider about each patients health before bringing them in. After which you will work with a great staff that is very precise and considers your health concerns very carefully and as best they can. I am quite glad I was recommended to this clinic and am ready to work further with them. Dont judge them on a timely basis, this process may be due to what they need to do to help get better information on you and your health to make you better.