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Today Clinic Primary & Urgent Care, Dallas
3330 Douglas Ave, Dallas, TX 75219, United States
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Ir
Review №1

Less wait time, great staff, following protocol and making sure you will be seen, I like this place and highly recommend, they doctor was very nice, She explained everything and made me feel better.

P
Review №2

As a new patient I was greeted and treated with kindness and professionalism. I was amazed that I was actually seen at my appointment time and did not have to wait. I saw Jenny Choi who took the time to listen to my medical issues and addressed concerns that I had. I highly recommend Today Clinic and will be using their services for my medical needs in the future.

Ro
Review №3

Great clinic! They are super fast. The first time I went in I was seen within 10-15 minutes after filling out my paper work. The second time I went in I was seen immediately after checking in. Ive seen Don and Jenny so far and they both were very nice and thorough. They have plenty of parking in the back of their clinic. Very friendly, very quick, definitely recommend them.

Ke
Review №4

Great location and open long enough to visit after work hours! I walked in and I was instantly greeted, processed and seen within 5 minutes and I never had an appointment. The nurses and providers were very friendly and willing to listen to everything I had to say and showed respect towards my concerns. I was also contacted very quickly following my appointment with lab results. All around fast and friendly service.

To
Review №5

I was satisfied with the office staff, was seen in a matter of minutes and found the doctor to be thorough and attentive. Based on the location and the level of service received, I would use them again with no hesitation! My only complaint would be that you park in back and although the back door says entrance, its locked and you have to walk completely around the building and enter through the front door on Douglas.

Mi
Review №6

Nice Doctor, Jenny Choi. Although she couldnt diagnose me, she gave great advice & migraine medicine that somewhat works.

Al
Review №7

I recommend this place. She renewed my allergy prescription within seconds - I had to wait months to get it from the last place I went. I waited a total of 5 minutes in the waiting area and everyone was extremely friendly and thorough.

Am
Review №8

The staff is always professional & friendly. The doctors and NP on staff are very knowledgable. I never have to wait long to see a doctor. Thank you Dr. Cauthen and Nurse Jenny for taking care of my familys health needs!

Ag
Review №9

I had a great experience at this clinic! Clean, comfortable, and easy to book! The PA who saw me took the time to address all of my concerns and I never felt rushed out the door. Go see them!

Ke
Review №10

Quick, friendly and knowledgeable. Will visit again

BB
Review №11

Great clinic!! They have a great staff. When I got to the clinic I did not have a long wait and they took care of finding a solution for my medical issue. Thank you!

ha
Review №12

Great staff! I did not feel uncomfortable at all during the appointment. The doctor asked a ton of questions to make sure she could diagnose me confidently. She took everything I said into account. I will 100% visit again.

K
Review №13

Everyone here is professional, polite, friendly and efficient. The clinic is staffed with nurse practitioners and a supervising physician. Nurse Choi was not only knowledgeable, courteous, and kind when listening to my issues, she calmed my nerves and took care of me easily, and without feeling rushed. Her expertise was apparent in her thoroughness and ease of care. They are open 7 days a week from 10-7! You will not find these fantastic hours and staff ANYWHERE ELSE.

Ma
Review №14

My husband had a very pleasant appointment here. The nurse was very kind, friendly and patient. He has small veins and usually comes back a pin cushion from a blood drawing. She got it in one and he barely felt the needle go in. The doctor was also extremely professional and very thorough in her exam. Would highly recommend coming to this facility.

St
Review №15

Dr. J was easy to talk to I felt comfortable sharing my discomfort and pain. She has alot of knowledge, and she was genuine. The wait was less than 15 minutes, and she didnt rush to get to the next patient. She went over every detail and asked if I understood, and if I agree to the cost.

Sh
Review №16

I was seen promptly on my first visit. Nurse Practitioner, Kirsten, was very thorough and professional. Not only did she ask and we discussed what was wrong but she also made sure nothing else was going on. Come to find out I had misdiagnosed myself. She really seems to care about whats going on for her patients. The front desk staff was also very nice. One of them was even able to draw my blood so I didnt have to go to a lab! So thankful for that. On my second follow-up visit NP Kirsten took her time going over the results from my lab work. Getti g a new diagnoses can be very scary but Today Clinic made it easy and acceptable. Im so thankful I chose this place.

An
Review №17

Super friendly and attentive. Especially on a Friday when the week was over. They were so nice. Go there.

Me
Review №18

The wait took awhile, though there were only two patients in the waiting room. When I finally met with the nurse practitioner, I understood why. She was friendly, personable and listened closely to my symptomology. I never felt rushed or dismissed. She shared a little about herself to help build rapport, but not too much so as to venture into inappropriate territory as some practitioners are known to do. If I wasn’t already established with a primary care physician I liked, I would consider going here for my routine medical care. The medical assistant/clerk was also friendly and professional. It was an unexpectedly pleasant experience.

Ke
Review №19

They let me know how much the visit would be prior to seeing the doctor and before any procedure or test they would let me know if it would cost extra/how much/if I would like it done, unlike many other practices that just do them and charge you the extra amount without asking. Everyone was extremely polite and professional the entire time.

Mo
Review №20

Excellent service...fast yet thorough! Very informative and professional. Jenny Choi has been one of the Best practitioners Ive visited within the past year. I would Highly recommend her services to anyone.

Ro
Review №21

When I got to the clinic, I immediately was taking care of. Doctors are excellent and very professional. I have visited that clinic since 2 years ago. Highly recommended!

To
Review №22

It was very easy to make an appointment online for an annual physical, and people at the front desk were very nice. They draw blood on-site, so you dont need to go to a separate lab. The only thing that bothered me was they did not have a manual blood pressure cuff that day because automatic ones arent as accurate in my opinion.

To
Review №23

Today Clinic Is AWESOME! I LOVE My Appointment’s With Dr. Jenny Choi...She Is The BEST! THANK YOU!

Ni
Review №24

This place was great! Only waited about 15 minutes before they were able to get me in, and the doctor was very friendly and helpful in answering all my questions!

Mo
Review №25

Always quick,pleasant,professional! Jenny Choi is Excellent....staff is Always on point...Love them!

Ch
Review №26

The doctor I saw was just great. I had some straying stitches on roof of my mouth to deal with from a recent surgery, but my surgeon was out of town. One urgent care place wouldn’t help, cause liability or some bs. The doc read my records and got it all out of there. Instant relief, wanted to hug the guy lol

Ro
Review №27

My fiance came in barely breathing due to Bronchitis. It was a serious emergency!!!! His insurance hadnt kicked in yet and they turned him away. It was dark, gloomy and smelled like mold in this place. They are not friendly and there was no sense of urgency. They should not be open!!!Would definitely Not recommend!!!! Wouldnt have given it a star but I had to in order to post this.Other urgent cares in the area treat you better and have better and more quality services.

Ma
Review №28

The staff was very friendly and quickly responsive to my needs - Exactly what you need when you are feeling under the weather. One of the most painless experiences Ive had at a doctors office in ages.

Ja
Review №29

Everyone was great! From the front office and to the exam room.

Th
Review №30

My mum really liked the quality of service and attentiveness that was given to her health concerns here.

Sa
Review №31

The staff is nice and you’ll be out before you know it.

Em
Review №32

Really fast service and friendly staff. They are also conveniently located across the street from a pharmacy so the whole process was just super easy for me as I was traveling.

Ma
Review №33

Staff is so nice and the doctor is so sweet. I waiting about 2 minutes to be seen as a walk in. I would recommend.

Lu
Review №34

Everyone is so nice here. I feel like part of the family.

Al
Review №35

Fast service. No appointment needed. Doctors are very thorough and friendly.

Ma
Review №36

I love the Today Clinic! Wellll...I dont love to go to the doctor, but when I finally do go, Im always able to get in right away and get taken care of.

La
Review №37

Quick diagnosis and treatment. I was the only patient in the lobby when I got there.

Jo
Review №38

Quick in and out. No appointment required but I make one anyway. Great care.

To
Review №39

Nice and professional. They dont charge UC for a cold!

Mi
Review №40

The best doctors! The best work hours! No waiting time! Today’s clinic is my first choice!

pe
Review №41

Awesome! Quick, clean and professional. Lorena is the best!!!

Ty
Review №42

It’s a fraction of the price of my regular doctor, they can get me in faster, and when I go for a visit, I don’t wait nearly as long. This place is fantastic.

Fo
Review №43

As a young adult without medical insurance, when I started noticing something was wrong with me, I was really scared. I scheduled an after work appointment for 6pm. I showed up early to fill out the forms. Including the paperwork, the entire appointment was a quick 45 minutes, being out by 6:15pm.When visiting Jenny Choi, once she knew I didnt have insurance, she made sure that while I seem to have scary symptoms, that it was nothing to worry about unless things continue to escalate. She prescribed me a cheap but broad antibiotic, keeping in mind that I didnt have insurance.While the building isnt fancy, I feel cared for and thats what really matters.

Am
Review №44

They are so shady!! When I went in I was assured by the front desk that they would make sure they were in network for my insurance and all I would owe is my deductible. Turns out they either never checked or straight up lied to keep my business.Then, five months later I get a charge from them on my credit card for $214. They didnt even attempt to reach out to me. They have my phone number and email and never even attempted to contact me first. I am super sketched out that they are keeping all of their customers credit card info on file for that long.To make things worse, when I made it back to my usual doctor, he said that nothing the Today Clinic doctor had told me made sense for my symptoms. So sub-par medical help on top of super sketchy billing practices.Save yourself the headache and go somewhere else.

D
Review №45

The only issue I had was not being able to access the parking lot due to construction, but I loved that the clinic is open on most holidays and Saturdays. They staff is very friendly and I felf very comfotable to talk about any issues Ive been having.

Ca
Review №46

Called told woman I needed a checkup for mold , and immediately she said I dont think were interested in doing that. No explanation first, no sympathy nothing. It was just bad customer service.

MS
Review №47

Esta clínica no es un buen lugar para recibir atención médica y tienen prácticas de facturación injustas.With all the choices in Dallas, this clinic should be avoided. The first issue is that the building is very old and seems to have some kind of water damage. I waited a long time in two different rooms and left with a headache and difficultly breathing. Immediately upon entering, you will smell the damp mildew odor. I feel ill whenever exposed to mold, so Im certain that there is mold in the walls or vent system. This could be dangerous for anyone with asthma, COPD, allergies, or any other respiratory issue.The other stressful issue involves their business practices: When I came in the office, I immediately requested the self-pay rate. I explained to the intake person that I did not want to run the bill through my insurance because clinics are never in the network and I end up with a bill for 3 or 4 times the self-pay rate. I explained the story at length but she insisted that the clinic was in the network. Exactly what I explained ended up happening--I received a bill that was more than 3 times the self-pay rate. I told the intake person that theres no way for her to know what the insurance will pay for, but she advised and misguided me to ensure that the clinic would collect more money. The charges will be investigated because I have no idea what theyre charging for anyway--they did not perform any medical service to account for the excessive charges.When I called to inquire about the issues I had, I was immediately dismissed--they would not even take a minute to speak to me. There are a million choices for medical care in Dallas, and this clinic is not good for your health. In my view, you are only asking for a headache and stress at this clinic.Response to your response: I have no issue with my insurance. I have an issue with your intake person and on-site business practices. I entered the clinic and immediately asked for self-pay, but the clinic wanted 3 times that amount and talked me out of it. You must advise patients in good faith and not mislead them for your benefit. As for the air quality inside the building: anyone who walks in will immediately smell mildew/mold odor. The time of year has nothing to do with indoor mold growth. Toxic mold is not seasonal and does not come and go with changes in the weather. There are other reviews confirming this issue.

Ca
Review №48

How are you an urgent care clinic and going to close shop before 5pm on a Friday?

ro
Review №49

In and out quick. Very helpful. Thanks Todays Clinic!!

Be
Review №50

I got great care quickly and the staff was nice. Convenient location

Ro
Review №51

They are usually not busy, and I get in very quick. Love the Dr. there.

jo
Review №52

Immediate appointment by friendly staff. And tbe Doctor was very professional. Will.definitely go again when I have a medical need. Thank you. Jf.

Ja
Review №53

The staff is nice, but going there for urgent situations isnt something I would recommend. I had a severe onset of hives and went to this urgent care twice to receive care. The first visit, I did not receive any after care instructions or timeline. No directions if it worsens. No expected timeline of when the meds adminned should begin to help the hives. No dosage or information around the medications administered during the visit or how these medications could potentially interact with other medications that you may take. And after showing signs of a potential allergic reaction (hives everywhere) no one listened to my lungs, assessed my airways or lymph nodes...on EITHER occasions. Further If I hadnt been persistent (at the direction of my PCP/Nurse on call) I wouldnt have received any after visit directions or even a medical summary.Being nice does not offset taking short cuts, or being lackadaisical when attending to someones urgent medical needs.I would not return again, and the nurse on call for my PCP definitely agrees with that sentiment.

Bi
Review №54

Went in with pain dueto kidney stone was seen in a timely matter.

Ja
Review №55

Very quick. Friendly

Br
Review №56

Really good experience thank u doctor Chai

Ro
Review №57

I was seen every quickly and very nice services

Gr
Review №58

Very nice staff and facilities!

Ge
Review №59

The service was quick, friendly and very efficient.

D.
Review №60

Quick & prompt attention made towards patients!

Be
Review №61

Great service super helpful

A
Review №62

Took our son to the clinic. They took food care of us

Ha
Review №63

Thanks Jenny- fast service when I was sick

Ev
Review №64

Incompetent medical staff. Literally had to tell the doctor what to do.

h
Review №65

I see why there are so many 1 ratings

Va
Review №66

The rude older man that answers the phone is sickening .. instead of talking to me as a patient and answering the question I needed answered he rushes me off the phone stating he has other patients on other lines I’m a patient as well ... he needs to not answer any phone calls If he’s going to lack the customer service skills that his position requires

Hu
Review №67

Quick and easy!

ma
Review №68

They serve the best starting with the receptionist until when you are with the doctor, I just attended my first time and I loved the service,

Information
6 Photos
68 Comments
4.5 Rating
  • Address:3330 Douglas Ave, Dallas, TX 75219, United States
  • Site:http://www.todayclinic.com/
  • Phone:+1 214-238-2411
Categories
  • Medical clinic
  • Emergency care physician
  • Emergency care service
  • Family practice physician
  • Urgent care center
  • Walk-in clinic
Working hours
  • Monday:10am–4pm
  • Tuesday:Closed
  • Wednesday:Closed
  • Thursday:10am–4pm
  • Friday:Closed
  • Saturday:Closed
  • Sunday:10am–4pm
Service options
  • Online care:Yes
Accessibility
  • Wheelchair-accessible entrance:Yes
Amenities
  • Toilets:Yes
Planning
  • LGBTQ-friendly:Yes
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