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Grumpys Auto Repair & Body Shop
1629 N Crowley Rd A, Crowley, TX 76036, United States
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Pa
Review №1

Highly recommend this shop for ANY auto needs. They have gone above and beyond for me every time I have used their services. First experience was after an auto accident needing body repairs and dealing with my insurance company. Every question was answered and everything came out beyond expectations. My truck had a custom wrap that they were able to match to perfection. Other shops told me there was no way to match the camo wrap; yet Grumpy’s proved them wrong without a doubt. Since the first experience this has been my go-to shop and they have maintained the professionalism and care for their customers each time. They do it right the first time and have never tried to “up charge with any unnecessary” work. Customer care is on point with this shop!!

He
Review №2

Avoid these scammers at all costs. Im not sure if they pay for the good reviews but I fell for them. First thing walking up to the counter, the guy was having a conversation with another employee about football and continued to ignore me even though he saw me standing there. Once he did finally acknowledge me minutes later he had an annoyed tone and asked what I needed. He then said it would take 5 days to get my vehicle in to be looked at. I agreed as I had no other choice. After the 5 days had passed, I never received any follow up phone calls letting me know what was going on. When I did call they promised to call back but never did. When someone finally contacted me, I then approved the recommended repairs which came out to around $2000. They have some of the highest labor rates in the area at $110 an hour but I couldnt afford to keep getting my vehicle transported to different shops so I dealt with it. Once I got my vehicle back I found out they had damaged other parts during the repair. I took it to another shop to confirm it wasnt a coincidence and the second shop confirmed it was shoddy workmanship. When I tried to work with them to fix the damage they claimed it was not them and that they no longer wanted my business and to go else where. It doesnt matter the money you spend with them, once they get it you are yesterdays trash. I hope this never happens to anyone else and If anyone finds an honest mechanic please let me know for future repairs. A place named Grumpys had rude and grumpy employees, who would have guessed it!

T.
Review №3

I was passing through Crowley and my 2002 Pontiac started acting a fool per usual. :( I am new to TX so I have not been able to gather my group of trusted mechanics. I am used to having people I trust because I always have older cars. When my car started to shake, not accelerate and threaten to cut off, I pulled over and just googled Auto Shops near me. This shop came up as the closest and the reviews were good so I made my way to their shop. First off, when I walked in, the sitting area was extremely clean, organized, cool and inviting...thats almost unheard of in an auto shop. The lady that worked up front (Jackie, I believe) greeted me as soon as I entered the door and told me she would be right with me, as she was helping another customer. I told her my issue and she told me they were swamped but she would wait until a guy named Chris was available to see what they could do to help me out. That alone made me happy that they were so attentive and willing to help. Chris immediately got me in, diagnosed my issue (which was a faulty ignition coil) and let me know what I was looking at paying. He quoted me a very fair price. Having older cars all of my adult life and doing research, I have learned a lot about parts, repairs, cost, how to diagnose etc. So mechanics cant just tell me anything and I buy it hook, line and sinker. He was very honest with me and didnt try to talk me into a bunch of other unnecessary repairs. I know this is a long review but if you know how some mechanics can lie, cheat and steal, you know how refreshing it is to run across good honest mechanics. I have not had any issues since having that work done. I have a laundry list of other things to get done and I think I will trust them with my other repairs. THANK YOU, THANK YOU, THANK YOU!!

Ka
Review №4

Brought my Nissan up to see if they could fix the bumper after I was hit. Chris found parts within 10 minutes and was extremely helpful. Very fair and honest! Jackie was also great over the phone so thank you for helping!

Ka
Review №5

We have used Grumpys for years. Chris has always been honest and he only hires the best employees that are the same way. He is the best !! Just went to his new place just down the road and it is beautiful !!! The concrete floors are painted and look like hardwood floors!! Whoever did the job is a genius!!! And counter tops are amazing !!

bi
Review №6

I am so happy with the results of our 2006 Honda Accord. It needed a miracle to bring it back and Grumpy certainly exceeded expectations. I cannot recommend him enough. Money well spent.

An
Review №7

Always love taking my car here. Hard to find an honest mechanic shop with fair pricing! Keep up the good work, Grumpys!

Ap
Review №8

Chris is a great guy and runs a great shop. He is considerate of my time and gives fair estimates. The shop always trys to do a quick turn around but is upfront if it is going to take longer. My family all uses Grumpys and also I use them for the fleet I manage at work. Never disappointed!

jo
Review №9

Friendly and knowledgeable. Service was completed in a timely manner.Rates were reasonable.I will be returning for other needed mechanical work

St
Review №10

I found Grumpy’s Auto Repair based on the Google reviews, and let me say, they did not disappoint. I needed my driver’s side window motor replaced, so Tory located the part and gave me a quote. Well, the wrong part came, so they promptly let me know what happened. They found the right part without having to raise my quote, and the next day my window motor was replaced. This is old school customer service that I appreciate and respect!!! The staff (Tory, Jackie, Danny, and Chris) were courteous and professional, and I highly recommend using their services!

Ha
Review №11

Always great! Chris has a top notch operation and an excellent crew. Jackie keeps the place lively. Great prices. Excellent work.

Cr
Review №12

This is the automotive shop you go to when you dont know someone you can trust and youre in need of truth. They will not create costly repairs or gouge you. If it can be fixed for $90, they will fix it for $90. Integrity, value and professional come standard with their service.

Ki
Review №13

I love grumpys Ive been using them for over 20yrs. When they work on your car they get it right the first time and back all there work100%. Great place to trust

Te
Review №14

I would like to thank Grumpys for the good work they did on my Box Truck. I had my mother pick it up and drop it off. The people there are very friendly and very professional and do excellent work. All of our vehicles will go to Grumpys when they need work done. Again thank you for the good work and the great service.

Pe
Review №15

Ive used Grumpys before to replace my brakes. This time I had a wheel bearing issue in the back drivers side. I made the appointment and they did have to get the part in the next day but I was told that they would get the part, install it and have it out at the end of the day which did happen as promised.The only thing that I would say might be improved on is that I called around 3pm to check on it and I was told it was done. Now I dont know if it was just completed and they were getting ready to call or what the situation was. So I could give benefit of the doubt that I caught them just as they were finishing.Coming from a small town (1,200) myself I like to know the shops where I take my vehicles and after finding Grumpys and the experiences that Ive had with them have all been really good. Chris and the staff are incredibly nice, helpful and informative. Based on the quality of work, the staff and location Im planning on using this shop exclusively for all of our cars.

Ra
Review №16

Been going to Grumpys for years won’t take my car anywhere else their prices are fair they do the job right the first time

To
Review №17

A first rate operation. Chris was very helpful.

Su
Review №18

As always excellent service and repair! We have been patrons of Grumpy’s for many years and will continue to do so! They are honest and perform high quality work at fair prices. Through multiple occasions we have found them to be reliable and trustworthy with their diagnosis and repair suggestions and thorough and competent with repairs. They explain clearly the issue and the options. Our most recent repair was facilitated by Tory. He was very knowledgeable about our issue and was patient and friendly as we discussed the best route for our needs. We are very grateful to have such a great auto repair business to trust our vehicles with.

Su
Review №19

Went there by mistake. But they were helpful getting me where I needed to go.

He
Review №20

Pretty decent prices repair n body work

Da
Review №21

I did some research on local auto shops and Grumpys had the best reviews. I decided to take a chance on them and I am very glad I did. Great service and the overall costs were very affordable compared to other places like Christian Brothers. They identified my oil leak and replaced the parts again at a very affordable cost. They earned all my business going forward with my cars. Big thanks to Chris, Tori, and his staff.

ha
Review №22

Very clean and friendly associates. New building

or
Review №23

Never been here but I love it

ty
Review №24

Spectacular customer service! Showed up to get a quote and they were able to mend some of the damage before I come back for a repair!

ca
Review №25

I highly recommend you bring your vehicles here if they need repairs. They are honest and fair and do a great job!They are super nice and friendly! Great work!

RL
Review №26

No other place to go to get your car fixed... never have to take it back for the same thing, they get it right the first time... One big family!! Love these guys 13 yrs strong

ja
Review №27

Good people great work

sh
Review №28

They did a fantastic job and worked with me to make it affordable but more importantly make sure the job was done right. Definitely recommend!

Pe
Review №29

These guys are great. We have used them for years. Their philosophy is to take care of what needs to be done and no more. You will come back when the need arises.

To
Review №30

There will be a time when your car breaks down or is about to. I highly recommend “Grumpy’s Automotive”. All the guys there are great & very helpful. They are definitely affordable & fair. I recommend them highly. Do not make the mistake of taking your vehicle to anyone else. My vehicles will always be worked on @ Grumpy’s.

Br
Review №31

Even though they did not preform the work on my truck, they were extremely honest and have Great customer service! They honestly did everything they could for me trying to give me as many options as they could. I will definitely be going back if I have any issues with any of my vehichles.

Ca
Review №32

Grumpy’s is awesome! They are good and honest people! They got me back on the road and got my car back up and running in no time!

ja
Review №33

Great folks to get personalized service for your vehicle.

Le
Review №34

Like always for 16 years Chris and his staff always takes care of me whenever I need repairs on my truck,,I recommend grumpys to everyone

re
Review №35

Grumpys is an awesome family owned local business. Always fair, honest, and excellent work.

Li
Review №36

I found Grumpys on Yelp and so I went to them to have them do a used car check on a truck I was buying. Thank the Lord and Chris and the guys!!! They found a blown head gasket on the truck and I returned it promptly.Then, came truck # 2 and it too had a blown head gasket. Right now, youre probably thinking WTH! It was 2 different auto places, but thanks again they saved me from my purchase.Finally, truck # 3 checked out and I moved forward with my purchase.Chris and the guys were great in fitting me in and I now have a truck and a great auto mechanic I trust!! Thank you so much guys.They really are great and their prices are great.

Mi
Review №37

Fast and good work. Roughly 60% of what I was getting quoted elsewhere without the runaround.

Co
Review №38

Very reasonable and trustworthy! I highly recommend! Thank you Chris and team!

Th
Review №39

Excellent staff, work is great.

Ki
Review №40

Been going to Grumpys for many years very honest Place very friendly and I continue to take all my vehicles there Chris and Denny are awesome

Ca
Review №41

I was hit on the right side and insurance totaled my car. I decided to keep it and get the rear door replaced. I found Grumpys on the Nextdoor app. Took my car there and they gave me an estimate. They said they would need my car for 3 days but did the work in less time and no extra costs on top of the estimate.

de
Review №42

I was recently referred to this shop after recently acquiring an older model van. It got a tear in the fuel filler line and everyone else told me the part was only available in an assembly and the part alone was about $300 plus about the same for labor to reinstall. Grumpys found the right part without the whole assembly and charged 1/3rd of what everyone else quoted for the entire job. They are always busy and you need to probably get an appointment or you may be waiting. But theres a real good reason they are busy....great service and fair prices from a shop that knows what they are doing. They have my business....

Bo
Review №43

The mechanics at Grumpys are friendly and easy to talk to. They take time to explain things in a way that anyone can understand. Great service and fair prices!

Be
Review №44

Was pleased with amount of time car spent @ shop & very satisfied with the charges!

Ev
Review №45

Ill start with why I gave them 4 stars instead of 5. The amount of time it took to get my car repairs done, took quite a bit longer than anticipated, but they were apologetic for the length of time it took. Otherwise, these guys are great -- took my car in for body repairs to my front bumper and passenger front quarter panel. They did a excellent job. The paint job was perfect. I understand that the bumper the insurance company told them to use was too small and instead of letting it slide and wait for me to view the wrong sized bumper they fought with the insurance company to get the right bumper. I was very pleased with the outcome and they were easy to work with as well. Thanks guys!

Je
Review №46

These guys were absolutely awesome! Im young and dont know a lot about cars, but i know people. Chris (the owner) dealt with my car personally even though it was pretty basic, and was very open about what was happening and ways i could even save money and make things easier on myself. Very trustworthy and you can guarantee Ill be back!

la
Review №47

Great place to get your car repaired. Chris is honest and repairs are done at a very reasonable cost.

Be
Review №48

I fix things for a living so when it comes to fixing my own things I tend to pay someone else to do it. When it comes to automotive issues that someone else is Grumpys. When I take my truck in there I already know what is wrong with it and what it will take to fix. I have never had these guys try to sell me something that wasnt needed or misdiagnose a repair. I have never had to take my vehicle back because it wasnt done right, and the labor rate is much cheaper than my previous mechanic. I am very pleased with their work, and would recommend them without hesitation.

Pu
Review №49

I couldnt open my driver side door. They got it open, replaced the latch and got me going again. Thank you Grumpys. I am brutal on my vehicle being a rural mail deliverer. It gets opened hundreds of times a week so really appreciate them helping me extend the life of my delivery vehicle.

Fo
Review №50

Chris and staff are great. Ive been a loyal customer for over 6 years and took my previous vehicle and now my current vehicle there. I never hesitate to recommend this shop to any friends or family who ask if I know of any honest and reliable places.

So
Review №51

I help manage a state of the art New Toyota Dealership name Family Toyota of Burleson but we do not have a timing gun here. My salesman here name Bruce total me about Grumpys and told me to see Chris so I did. Great price and service! My1990 Chevy is running great!

Ka
Review №52

These guys are fair priced, dont stack unnecessary services, explain everything that needs to be repaired and why, give you a time when it will be done, and its done right! I am so glad I have found an honest and dependable auto repair shop! Just go to grumpys for a second opinion like I did, they saved me 2000.00!! Thanks guys!

St
Review №53

Very nice garage that did my scooter/moped inspection for only $7!! I did not know it was going to be this cheap. I just bought my first scooter which was used but needed to get all the tags and crap for it. This place was great at helping me out.

Br
Review №54

They did a great job. They solved my Nissans issues and they werent grumpy at all! I will be back.

Yo
Review №55

These guys are definitely a blessing to our family. Every time we are in need, they are available and ready to serve with the upmost professional attitude. The prices are very reasonable and great quality work.

ki
Review №56

I love grumpys as a single mom I can take my car out there and not worry about anyone telling me I need things that I dont. Chris and Frank are great guys very nice. They have kept my Toyota 4runner going past 200,000 miles! Worth the ride!!!!😁

Sh
Review №57

This place is amazing! We recently had an issue with our Jeep and were considering going to Mopar since its close by and they specifically deal with our car. When they quoted us nearly $800 and over a week worth of wait time (with no car), we looked elsewhere. One of my husbands teachers, up at TCU, highly recommended this shop. We were a little hesitant, just because we had never been. But I am so glad we took the chance on them! Not only are they ridiculously friendly but they really know what theyre doing. Theyre honest and did a stellar job. The issue that Mopar wanted to gouge us for, cost us about 275 and around 3 hours. And it worked. My car is back to its previous awesome condition. These guys have earned some forever customers. We will go to them with all of the work we need from here on out.

Da
Review №58

These guys have ALWAYS taken care of me. Ive been coming here for years, with different vehicles and theyve never done me wrong. Very reasonable and trustworthy! Thanks Chris and everyone up there!! - Sincerely, Your Favorite Prius Customer :)

Ni
Review №59

There is a reason the fort worth newspaper gave them an outstanding review.I took my car to NTB, Jiffy Lube, and some other Service station and they just gave me more problems and told me what was wrong with my car, never fixing the the problem, but definitely charging for them. Grumpys just fixed it. No run around no B.S. just great work So next time my car breaks down I know exactly where to take it. I suggest that everyone else does too.Thank you to the hard working people who work at Grumpys,

Va
Review №60

Im unable to do simple things for my car...I needed air in my tires n to check something hanging behind my bumper. I hate I didnt get his name...but very nice man got up from lunchtime, aired my tires, fixed my problem n sent me on my way with no charge! I tipped him for his time, will DEFINITELY go back and i recommend this business!!!! Keep local business alive!

Cl
Review №61

I have had my car in and out of there for a year. Every time I take it in with one problem it comes out with another. Plus they always take a week or more to get to my car. Chris is awesome he is nice and they are fairly priced but besides that they have rude employees they take forever and unless it is a simple problem they never fix it.

B
Review №62

MY FRIEND HAD BEEN CONSIDERING GRUMPYS AUTO REPAIR IN CROWLEY FOR A WHILE. IWENT TO GO SEE THE REVIEWS AND THOUGHT WOW THEY HAVE GREAT REVIEWS, YES GO TO GRUMPYS!TELL ME WHY THE COMPLETELY TOOK ADVANTAGE OF MY FRIEND AND THEIR VEHICLE. WHY WOULD THEY TEST DRIVE A VEHICLE AT 11 P.M. AT NIGHT THE ENGINE QUIT THEN SOMEONE REAR ENDED THE MECHANIC AND LEAVE THE VEHICLE WITH THE KEYS STILL IN THE VEHICLE ON THE SIDE OF THE ROAD? THEY WENT AND GOT THEIR MECHANIC OUT OF THE CAR, BUT LEFT THE VEHICLE ON THE SIDE OF THE ROAD ONLY TO COME BACK....AND GET THE CAR WITH A TOW TRUCK???? THEN THIS IS THE KICKER, THEY WOULD NOT RELEASE THE CAR TO MY FRIENDS INSURANCE COMPANY SO HE COULD FILE IT UNDER INSURANCE AND HAVE MONEY TO GET A NEW CAR UNTIL MY FRIEND PAID ALMOST $1500 FOR REPAIRS DONE TO THE VEHICLE????DO NOT GO HERE, THEY MUST HAVE THEIR FRIENDS AND FAMILY LEAVING REVIEWS.

Ja
Review №63

The owner is very knowledgeable and courteous. If he does not know the answer to a question he takes the time to find it. The prices are very fair and their hourly rate is below his competitors.

Je
Review №64

Took my truck for brake repairs. They fixed the brakes but then I had a terrible vibration. Talked to Chris and he said to bring it back and they made it right. Chris apologized for having to bring it back. I highly recommend them.

Mi
Review №65

Ive gone to them to get help with my vehicles and theyve been always helpful and informative. Thanks guys.

Da
Review №66

Great work at a reasonable price. Recommend them to everyone. Ask for Chris.

ch
Review №67

They did an absolutely amazing Job on the body of my car - Highly recommend!!!

Je
Review №68

Excellent PeopleExcellent WorkVery KnowledgeableVery Honest

Ca
Review №69

Great service! Honest!

Te
Review №70

These people are no good they claim they fix my car and they didnt and they made more problems to my car dont come here unless you want to give them your money for nothing

To
Review №71

Over charge on labor. they want to charge me 3 hours of labor for something i can do myself in 30 minutes

Br
Review №72

Great place very responsible

Ri
Review №73

Love this place

Information
8 Photos
73 Comments
4.7 Rating
  • Address:1629 N Crowley Rd A, Crowley, TX 76036, United States
  • Site:http://grumpysautomotive.com/
  • Phone:+1 817-297-9061
Categories
  • Diagnostic center
  • Auto repair shop
  • Auto restoration service
  • Auto tune up service
  • Brake shop
  • Auto body shop
  • Electrical repair shop
  • Repair service
Working hours
  • Monday:8am–6pm
  • Tuesday:8am–6pm
  • Wednesday:8am–6pm
  • Thursday:8am–6pm
  • Friday:8am–6pm
  • Saturday:Closed
  • Sunday:Closed
Accessibility
  • Wheelchair-accessible car park:Yes
  • Wheelchair-accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
  • Toilets:Yes
Planning
  • LGBTQ-friendly:Yes
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