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MassageLuXe
12410 Olive Blvd, Creve Coeur, MO 63141, United States
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Me
Review №1

Love this place! Staff is friendly, location is great and if youre looking for an incredible deep tissue massage ask for Cearan!

Je
Review №2

I have been going to Massage Lux Creve Coeur for about 6 months. The Manager, Asst Manager and Staff have been exceptionally amazing. Their knowledge and professionalism exceeded my expectations. Always with a great smile and willingness to make my experience an enjoyable one, My therapist, Ellen does a excellent job focusing on the areas that need worked on. The facility is always clean. Highly recommend for all your massage therapy and services

la
Review №3

After becoming a first time mom, I was looking for a place to relax, so I went to this location.MessageLuxe in Creve Coeur gave me more stress and anxiety than relaxation.I signed up for a membership but with a newborn in the house. I did not find the time to go. I called them to cancel the membership. and we still got charges They said there is no record of my cancellation and they kept changing me the montly fee.I ended up accumulating 19 hrs .The new manager called me and told that I have those hours accumulated. She gave me two choices to resolve this issue 1) pay $ 65 to bring the account up to date and were able to use the hours in 3 months. 2) Not to pay the $65.00 and loose the hours because there is NO REFUND.My husband and I decided to pay $ 65.00 because there was not another choice that would benefit us.Then the manager said that if we use of hours we have to pay $ 20.00 for each visit . Furthermore, every time you want to schedule a time its 2 weeks ahead how are we going to use these 19 hours!!!My husband refused to pay the $20.00 because we think that wve been paying too much for a service that we never have used.The manager at this location cancel my hours because we did not pay the $ 20.00. She told us that the regional manager will contact us.We NEVER received a call from the regional manager or anyone else, they just called the hours.I do not recommend this place what so ever there policies set to only benefit them and absolutely to refund or decent solution that we asked the for whole time.NEVER AGAIN Massage Lux any locations.and please delete all our information from your system.

La
Review №4

My facial with Jasmine was amazing! My skin feels so soft! You rock girl!

Ju
Review №5

It was an appointment online I booked and then they call and say they fully booked for Tomorrow it’s no way they appointment should’ve still been up for me to book !

Je
Review №6

Absolutely atrocious customer service, especially from the manager Jamie. Purchased 2 gift cards back in November and finally was able to schedule appointments. Had 2 appointments booked more than 2 weeks out and Massage Luxe just decided to cancel them without warning because one of the therapists decided to take a last minute vacation day.

Da
Review №7

Michael gave great customer service and my stone massage was excellent!

Av
Review №8

Very nice atmosphere. Staff very professional.

Ka
Review №9

Found the perfect duo: a great esthetician and a great massage therapist! Blaine did a wonderful job on my skin and Ellen had me so relaxed after the massage. Already got my next appointment set 😁

Li
Review №10

I had my first professional massage yesterday. I didnt know what to expect. I can now say that Massage LuXe is amazing; the staff and the masseuse were very knowledgeable and focused on my needs. Thank you to Luda, she made me feel completely comfortable with her skills. Im looking forward to my next visit.

Ju
Review №11

I loved my message I only want Temika she gives the best massage 💆🏽‍♀️

Br
Review №12

The front end staff were great and super helpful. The massage beds/tables and linens were nice. However, my esthetician didn’t meet my expectations. I get massages at least once or twice a year to relax and relieve stress, and my esthetician at Massage Luxe was not someone I would recommend. I purchased a firm Swedish massage, and the massage I was given was more like a soft back rub you could get from anyone without training.

Sa
Review №13

I got a facial here. The lady was perfectly polite. I did feel she was rushing through the process a little bit. I mostly gave 2 stars because of the place itself. I felt like I was in a dentist office. Before I got my facial here, they had me fill out a questionnaire about my skin. Idk why because when I went in the room the lady asked me what type of facial I wanted without any recommendations. She didn’t provide any advice or helpful info based on my skin type without me asking her. So why the questionnaire? I also was expecting a full hour. I’m sorry, but $100+tip for 40 minutes felt like a total rip off here. I got my last facial at Studio Branca in Creve Coeur and the ambiance was much more spa like! Nicer rooms and better quality linens on the bed. Also, their 1st facial is completely FREE! I will definitely go back there next time!

Sa
Review №14

Just had the most relaxing facial! It’s winter time here in St.Louis and my poor skin always stuffers and Emily brought my skin back to life today! Would highly, highly recommend!

Ch
Review №15

Don’t ever sign up for monthly reoccurring payments !! They are all nice until you sign up and they get your money !!When you go In after making your monthly appointment they make excuses why they can not get you in !! Poor service !! Bad appointment making !! Childish attitudes !!They are glad to charge your card tho !! Pay as you go you get better service that way PLUS choose a more punctual location !!

Br
Review №16

Not the biggest fan of the company but I give it 5 stars because of Brianne, she does an amazing job!I have to change my review now, Brianne is gone & the new management is terrible. Avoid.

Ad
Review №17

One of the women at the front desk was pretty abrasive. Having said that, the massage I received was absolutely fantastic. One of the best Ive had. Dont expect a pleasant greeting, but if you can make it past that, youll enjoy your time there just fine.

Er
Review №18

I have tried other monthly massage places, and this seems to be the best.

Ma
Review №19

I really like this studio. All of the front staff are professional friendly and accommodating. I highly recommend Jeff and Tatiana for massage. Very thorough, very conscientious. If you want to shut down and just allow yourself to be transformed into a zen state, book Tatiana. If youre looking for relaxation but a bit more aggressive bodywork, especially for problem areas, Jeffs your guy.

Ru
Review №20

I have been here twice and both times was the best massage of my life

Am
Review №21

My friends got me a gift card for graduation. The staff was friendly, the place was clean, and it was the best massage ever! The facial was really nice too. A fun relaxing time. Walked next door for ice cream when I was done.

St
Review №22

The massage was wonderful. The woman that gave the massage was so pleasant.

Ri
Review №23

Today was my 2nd time visiting, the first time was for a massage with Steve and he was awesome! Today I had a facial with Jennifer and she was amazing! Love this place!

So
Review №24

Heather is great. Nice location. Reasonably priced

Mr
Review №25

Loved the massage and the ambience. Best place for relaxation after a super crazy day. Thanks Matthew

Ma
Review №26

Hi. You get what you pay for. Average massage skills. I felt like I just had a simple rub down when finished. I will stay away from these discount day spas.

Am
Review №27

I love it here! Everyone is always so friendly and makes you feel welcome and relaxed.

Ni
Review №28

My experience at Massage Luxe in Creve Coeur was okay. What I dont like about them is that they gave me a hard time when I wanted to cancel their monthly plan. I called three different times and each time they gave me an excuse to why I couldnt cancel their monthly plan.

Su
Review №29

Always a great massage.

ch
Review №30

This is the worst spa and service I have ever seen.they don’t even respond properly and they charged by membership which i cannot use in covid time.i strongly recommend not to use this place

St
Review №31

Luda is the best youre ever going to have

Je
Review №32

If you want an amazing facial that will transform your skin, come and see me at MassageLuXe Creve Coeur, Im available Wed-Sat.

Pa
Review №33

Heather was wonderful! I feel like a new woman.

SL
Review №34

Always a professional and pleasant atmosphere. I would highly recommend a visit.

Au
Review №35

Grace at the front desk is the sweetest and very helpful!

Sh
Review №36

Best massage ever! Been going there for 5 years.

mo
Review №37

Lets set the scene with a caller asking for a sensual massage!! When me the closing front desk and the therapist doing the massage asked for the client not to be book for we knew what was going to be asked from this gentalman the managers refused to fix it. Then after forcing the gentalman out of the building I get written up for not making the man pay when he was only in the room for 5 mins after asking for his privates to be massaged. Why am I the one being written up then to be fired and without a job. Well this is one therapist you will not be getting and more after Ive told others how you fired me.

je
Review №38

Good massage. Expensive price.

Ka
Review №39

They are very bad in giving services, burnt my skin while doing the eyebrow waxing

Lu
Review №40

Very friendly employees, the environment is relaxing and calm. The service is excellent.

Mo
Review №41

Worst massage I think I took it. The girl was treated to massage her character is social. It was agreed that the price $ 47 and when I went to the cashier demand was me $ 78

Do
Review №42

Great place for a Massage 👍

Je
Review №43

Has the best therapist on the planet, Me.

go
Review №44

Request an appointment and never heard back. As a potential new customer I wouldn’t recommend this place.

Ma
Review №45

Great ambiance and nice people.

He
Review №46

Outstanding customer service, excellent practitioners!

Ro
Review №47

Great massage

Ma
Review №48

My wife loves this place

Ma
Review №49

Great therapist!

la
Review №50

My massage therapist is the bomb!

Te
Review №51

Steve is the best!

Br
Review №52

It was peaceful and relaxing!

Sh
Review №53

Not that great this time. 😐

ma
Review №54

Great job

Am
Review №55

Love it!

Ma
Review №56

Its ok

Sh
Review №57

Ask for Steve

Su
Review №58

Awesome Staff

Ch
Review №59

Relaxation

Ph
Review №60

Love it

Information
2 Photos
60 Comments
4.2 Rating
  • Address:12410 Olive Blvd, Creve Coeur, MO 63141, United States
  • Site:http://massageluxe.com/locations/creve-coeur-mo/
  • Phone:+1 314-439-5893
Categories
  • Day spa
  • Massage therapist
Working hours
  • Monday:8am–10pm
  • Tuesday:8am–10pm
  • Wednesday:8am–10pm
  • Thursday:8am–8pm
  • Friday:10am–8pm
  • Saturday:8am–10pm
  • Sunday:8am–10pm
Accessibility
  • Wheelchair-accessible entrance:Yes
  • Wheelchair-accessible toilet:Yes
Planning
  • Appointments recommended:Yes
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