I went for my Physical. JIMMETTE BROOKS call me in by name, ZACKERY GEORGE, FOR YOUR PHYSICAL and then cancel my physical. I was unable to attend New England Tech because of this place wasting my time. this was a roped in appointment. You wasted my time and I am transferring to an actual Doctor.

I’ve been going here since I was a child. Some of the very same people that worked there then, are still there. I’ve had all sorts of experiences here but I’m giving it 5 stars now because I absolutely love Jennifer Olson. In all the years I’ve been going here, she is by far the best medical professional I’ve seen jere so far. She’s patient, kind, informative and actually spends the time with you to listen to all of your concerns. She’s literally the reason I still go here. She’s truly the best.

This office NEVER answers the phone. It is unlike anything I have ever seen. It is never busy in there so I have no understanding as to why they cannot answer the phone. Just ridiculous. After calling and leaving a message they called back and told me to go to the walk in.

Been going since I was a child.AVOID AT ALL COSTS.Once you walk out the door, they don’t care about you in the slightest.They won’t answer the phone for days at a time, I’m currently 4 days without my prescription because neither myself or CVS can reach them.In addition to rarely being open compared to other practices they are closed from 12 - 1 every day.In addition to that, they sometimes close before posted hours.Their messaging service says they check their messages several times a day. This is a lie. You won’t get your call returned for days or possibly even weeks according other reviews

Receptionist was very rude. Rude over the phone as well. If you’re going to have someone be the first face they see when they walk in... maybe hire someone with customer service skills. This facility now has lost 2 patients due do this, but they didn’t seem to care when we called to tell them this , “that’s fine!” She replied in a sarcastic and rude tone .

Never answers the phone, left my mom without her prescription for 3 weeks, don’t return phone calls or faxes. Been waiting almost 2 weeks for them to send a letter to billing at Kent hospital because they coded my lab work wrong and still waiting... this doctors office definitely went downhill. Once this billing is straightened out I’m switching primary care doctor. Don’t go here! You’ll regret it!!!

Awesome staff and medical team! Everyone is very caring, compassionate, and always greats tou with a friendly smile.

Kathy the women who answers the phone is so rude. Transferring because of her attitude.

The worst doctors especially if your latino or Hispanic they always close early all the time they never take the time to actually listen they are rude incompetent and if u want the worst treatment possible come here Im surprise they havent killed any one yet