Love visiting this cemetery. The grounds are very beautiful and well kept. Always a peaceful, beautiful experience when I bring my family here on memorial day.

I hadn’t been to Mountain View cemetery since a family member passed away in April 2020. I had heard several complaints about the grounds and how poorly maintained they had become recently. My mother and sister visit our family garden often. I was in town this week and was overcome with sadness at the condition of the grounds. Shrubs were dying or overgrown. Some trees were struggling too. There is a dead snowball bush at the side of my fathers marker. We have had a “work order” in for several months. The office confirmed to me on Wednesday that it was in process. Grass looked absolutely awful! (Drought, I was told, and sprinkler problems) What has happened? Many good reviews on your services, but the grounds are grossly neglected. ( My in-laws were at the cemetery Memorial Day weekend and they were very disappointed at the way things look). So sad to see what once was magnificent become so neglected.My husband parted ways with Memorial Estates, not as Josh stated.

They maintain the property nicely. And it has lots of big trees and nice flower beds. And restrooms inside the building if you need.

Crystal was absolutely amazing! She took care of us as if we were family. I’m very grateful she was there to take care of every detail. She is an asset to Mountain View and we appreciate her and the staff. My mother passed away last month and she helped us through each step. We will be forever grateful!

My parents had pre-arranged with a medical teaching/research facility to donate their bodies upon death, but at the last minute my mom was not eligible and I had to find a new place for her. Crystal was incredibly helpful and met with me right away and took all the stress out of what was a hard situation. All the services and people I interacted with were helpful and maximized the compassion side of arranging for my mom’s final arrangements. Their fees were right in line with other places but their manner of dealing with me was, from the initial phone interaction, far superior to the others I called. I am so grateful to them.

Cassie/Stephanie and the team at Memorial Mountain View did a great job at managing the entire funeral service. I really appreciate their attention to detail in guiding and helping our family through this elaborate process.

I have two family members interned here at the cemetery in the cremation area, my son I lost in Dec 2014 and most recently my beloved wife on April 1st this year. We have a family niche (Boulder) along the creek, the personnel here have been outstanding in their professionalism and how they have helped me and my family deal with our losses. This a well run and well maintained place to have your loved ones laid to rest, its so peaceful every time I come to visit, and I come a lot. I highly recommend this place.

Thank you Crystal and Megan for taking care of my Aunt that unexpectedly passed away last month. Crystal gave us her undivided attention, always available to answer questions day or night. She made our day very special, she even brought pastries to the service. Crystal is fantastic! We appreciate her more than she’ll ever know. Mike and Zac also did a great job helping out.

Memorial Mountain View Mortuary did an awesome job! When they came to get my mom they were very respectful. She look beautiful and the services ran very smoothly. They were very attentive to our needs. The only thing I would recommend is when zooming the services, it would have been easier to have a simple link instead of written instructions. We were very pleased and would recommend their services.

Exceptional is the first word that comes to mind when thinking back on how lovingly, caringly and respectfully Crystal handled my father’s funeral.From the first moment of walking through the door, I knew Crystal was the one to put my trust in with this sad task, and I was not wrong! My father had written down everything that he wanted, but it wasn’t to be a normal straight forward cremation, but a more personal service was needed. This remarkable lady managed to bring my father’s favorite treat to the service, it was the cherry on the cake! She was remarkable and a real credit to her profession.Crystal managed to make a very sad time feel uplifting, eye-opening and a very special experience which can only be credited to Crystal’s remarkable abilities as a funeral director. Megan was awesome too!

Memorial Mortuary helped me through a difficult time with the sudden loss of my husband. They walked me through everything, holding my hand and adding little details to the funeral. Even to adding my husbands favorite snack of cheese and crackers to the graveside service. I didn’t have anyone to affiliate the service and they had an employee jump in who did with such love, sincerity, you would have thought he was part of our family......thank you Mike! During this week of planning my husbands funeral my father passed away, they jumped in immediately to help us through that when during my husbands funeral my mother passed away. Crystal was a phone call away who immediately had my mother picked up and her body prepared so she could join my fathers funeral 4 days later with a sweethearts funeral. I was so amazed with how beautiful they made my mother looked, so beautiful, so peaceful. Thank you Crystal, Megan, and Mike, you were all so amazing, I don’t know how I could have done all this without you!

UPDATE: We had a manager from another Memorial Mortuary contact us who was incredible, as was the manager above him (who is above Megan as well, so possibly district or regional manager?). They were very sweet. The manager of the other mortuary was very kind & professional & helped us design my mothers head stone over video conference and we were given a discount. The regional or district manager Eleni put flowers on my mothers grave site. They called me & sent a picture after the headstone had been installed since Im out of state, which was kind of them. Her headstone is beautiful & it feels like a closed chapter. These two individuals DID show me that Memorial has a heart.**My mother passed away 2.5 years ago & it was fast. She didnt have any life insurance, but I had just sold my house so I used the funds for her funeral. We LOVED Memorial Mountain View when we toured it - we were actually there when she passed (she was expected to have a few more days, which was the only reason wed left her), so we took that as a sign & purchased the plot.It was only after that that we figured out how crazy expensive the headstones are & got the talk about how if we purchase a marker from a different company & it becomes broken (even if they break it), well be expected to replace it on our own; however, by buying through them at more than double the cost, theyll replace them. Oh, and theres a hefty fee of almost $1000 for placement PLUS another fee if you purchase your marker elsewhere. I couldnt afford it - Id just paid $10k+ for everything else. Im a single mom & Ive been saving up money over time as my relatives werent in a great position to help either. I emailed Megan Bohun in July 2020 about pricing, she emailed me back, told me shed love to help me, gave me an overview of whats available & asked if affordability was an issue. I was honest in my reply when I said it was.... And I never heard back from her. Over the past year I tried calling the numbers on their websites & Google & only got the busy signal, then I gave up. What am I supposed to do?Its coming up on the 3 year anniversary of my mothers death & I feel terrible its taken so long to get her a marker (and that, due to their lack of maps available online & confusing schematics we got when she was buried, weve been putting flowers & decorations in the wrong spot for a while now...). I feel taken advantage of & slighted. I wish Id found a more friendly, responsive & moral cemetary for her.

This place is falling into such disrepair, and I am very saddened and disappointed. We have had multiple vases stolen off of the graves!

Thank you very much Crystal Morfin and Megan Bohun for your wonderful help with funeral arrangements and headstone markers and with everything we needed for my wife and my mother, both passed away recently.Crystal and Megan provided the very best service and were kind and understanding. My family is very grateful for their help.

The staff are like family and they really care! It was so sweet during a difficult time. Thank you Memorial Mountain View Mortuary

Memorial Mountain View Mortuary is professional, courteous and sensitive to the needs of the grieving family when planning a funeral of a loved one. My unexpected experience, while overwhelming, was reassured by Melanie every step of the way. Her personal touch, to include texts, emails and phone calls, made me feel calmer with the whole process. From beginning to end the whole staff of Memorial Mountain View Mortuary, Murray and Cottonwood Heights, were supportive and fantastic! Even after the burial, when I needed some required paperwork, Melanie was at the ready to assist! Highly recommend!

Poorly maintained graves! I have been trying to take pictures of the grave markers for Find a Grave and have to regularly clean them off. They are so buried in grass that you often cannot even see where they are. They say that they are cleaned off at Memorial Day and Labor Day but I have been there through both of these times and found that I still need to dig out the grave markers to even find them.

Mountain View did a great job with my mother’s services. Megan took things off our plate right away, and Crystal was available throughout the whole process to answer any questions. They gave us ideas for the services, helped us prioritize, and in general just made things easier during a difficult time. We are very appreciative of their patience and the extra efforts put forth to make sure our family was doing okay, even after the funeral.

Thanks so much for the attention to every detail. We were concerned to bother you on Sunday following our mothers passing, but Elizabeth was so kind in her approach, and then arrived with Jeremy to carefully take the body out tight quarters. Melanie anticipated our every need to as we planned the service, meeting our requests, but also suggesting possibilities. Megan handled the service so well, again meeting all our needs. They even provided a mothers treat at the interment. Thanks for helping us go through this without a hitch.

We are very thankful for Memorial Mountain View Mortuary. They took great care of my mom by helping her look her best. While it is not ideal to have a funeral during COVID, they were able to help create a wonderful day even within the state restrictions. Crystal was wonderful. It felt like we were working with a close friend rather than a stranger.

We had a good experience with the services provided. We dont know about the status of our account.

They guided us through the process of saying goodbye to our mother with care and dignity. We really appreciated the help with a keepsake program for the service and being able to share the service through zoom. Every person at Memorial Estates treated us with kindness.

Not nice on the phone at all! Just trying to figure out when to deliver and gave me the wrong day. When I asked for his name things quickly changed and I was given the right day. Work on your customer service. THIS GOES TO THE GRUMP ANSWERING PHONES ON MLK AT 8:35 AM!!!! Be happier sir!!!!!!

Just to say thank you for all the help, the patience and for being caring at a time that was so hard and upsetting. Crystal M was so fantastic and understanding to me and my family, I want to thank her from the bottom of my heart. I cant express how comforting it was to know that she was taking care of everything. She even came in on her day off to attend services. She accommodated every need we had, and are forever grateful to her.

My family and I would like to say our heartfelt thanks to the Mountain View Staff. Every detail was attended to with care and compassion. Your kindness at this time will always be remembered. Crystal was always there when we needed her and anticipated our needs even before we did.

I cannot say enough! Megan and Melanie are amazing people. They made everything so easy for us in our most difficult time. The facility and chapel are beautiful and not to mention the grounds are so well kept. It is most definitely a place of peace!

At a hard time in our our life we are thankful to the great people at Memorial Mountain View Mortuary. Our families experience with Memorial Mountain View Mortuary was very professional. The staff showed us compassion, empathy and kindness throughout the entire process. Melanie is an amazing funeral director.

The COvid 19 pandemic created devastating limitations with viewing and funeral desires for the loss of a loved one. Mountain View Memorial staff and directors were so sensitive and helpful in making the experience warm, friendly, and personable, within the guidelines and restrictions of a most difficult time.They were accommodating and gracious regarding special requests for added personal memorabilia and even assisted in the setting up and taking down of the items. Several times, I was unable to get to the mortuary during regular business hours and Melanie Johnson met me willingly, after hours. From the beginning of loss to the final moments, Mountain View Memorial made us all feel like family. I can’t recommend this establishment highly enough! Thank you for making a most difficult time a warm and inviting experience.

Beautiful grounds.We love the location. The view of the mountains and its proximity to family is ideal.BUT: After youve paid for the beautiful burial plot in the lovely location, the costs get unreasonable.Our sales agent dragged his feet, requiring us to contact him, and follow up with him.Part of the beauty of the grounds comes from the continuity of its grave markers... for which you can expect to pay more than double what independent monument sellers will charge. Yeah. More than double. Weigh in the extreme markups when choosing Memorial Mountain View.Weve been delayed and ignored enough times to feel disrespected. With commissions like these, shouldnt we all be kings and queens? Pay double, then wait a minimum of 6 months for your marker to be placed.Wed still recommend it for the location. But it is unpleasant. Not because loss is hard, but because these guys make it uglier than it needs to be.Update: We received grants from charities to help with our expenses. Memorial is unwilling to accept their money. We were thrilled to find others willing to help us by paying Memorial. And we feel betrayed by Memorial for not working with them or us.

I was very disappointed with having to pay an additional 950.00 to open and close my Fathers grave simply because I had a vault from a different place. A vault is a vault. I have 3 plots there, and I will sell them and go somewhere else to do business. What a rip. No that is not true. I was told that because I had A VAULT FROM ANOTHER PLACE, THAT i HAD TO PAY AN ADDITIONAL FEE OF 950.00.

At such a difficult time and with many complications Memorial Mountain View was wonderful to help us through every detail! Everything was well organized and made it a beautiful day to show love and honor to our dear Mom!

We were very pleased with the service provided by Memorial Mountain View. The staff was very understanding, helpful and professional. 5 stars

Great people who took great care of our family during the time of our loss - Thanks for your service!

The staff were professional and showed great care and sensitivity. Appreciate everything they did to help us through this difficult time!

Mountain View Memorial went above and beyond in making my mother’s services AMAZING! I am forever thankful for all they did! Thank you!

I was very pleased with everything at Memorial estates. They treated our family very well and made us feel comfortable.Thank youThe Nielsen Family

Brian Bartlett graciously handled my brothers funeral and although he literally spoke (several times) to 7 of my family members he kept his cool and really helped us honor my brother. I would recommend Brian and his staff to ANYONE needing their loved one cared for and anyone looking to have a an amazing experience handled in the most professional way. Thank you again for all of your hard work!

Came to put flowers on the grave of my partner of 30 yrs at 3 pm.. 05/26/19 we have not had the time to get his headstone placed ...came back at 5:45 with his mother and the flowers I had placed were GONE.. this was such a disappointment. .. and on Memorial Day...We will THINK TWICE ABOUT EVER PLACING ANY THING ELSE. ..EVER AGAIN. ...Thank you for your response. ...I have called and talked to a very nice person..sorry I did not get her name...they said they would let the person know that responded....thank you. ..

A number of my in-laws are buried here, and they do an OK job on assisting with the needs of a death in the family and purchasing a lot. Trouble was my father-in-law had bought a lot, but then they did not maintain the trees and as a result they could not bury him where he wanted , which was next to his young daughter and other family members. This was very hard on my mother-in-law. They also do a rather poor job with the watering, and tend to either over-water or under water, and a number of headstones are covered in mud and debris that we are constantly moving and digging out. We have brought this to the attention of the grounds keepers, but no change. The day of the funeral, they failed to dig the hole, so he wasnt buried immediately, and they offered a small discount for the inconvenience. Very sad, and we would not have gone here had they not already had possession of other family members.

Megan was very helpful and attentive to detail, including walking out to the burial site ensure she had the right location.

Amazing and supportive staff!!! They do amazing work in every aspect of service when losing a loved one.

Memorial was amazing to work with, the staff was awesome! Strongly recommend.

Beautiful grounds and location, but lacking a personal touch. I attended a service today and expected individual small packets of tissues to be available and found only a few boxes scattered around the building. The Chapel was cold (temperature wise) and the program had Nearer my heart to thee listed instead of Nearer my God to thee. (proof reading not done I guess). I was disappointed.

This is a very peaceful and beautiful cemetery. The staff are all very kind, caring and compassionate.

I could not ask for a more perfect place to help you in such a hard time in your life. They made it an easy and helpful experience where we now can come to enjoy beautiful views, and visit in a quiet and peaceful setting. 🌸

Words cannot describe how nice they made my grandfather and grandmothers funeral. Both were in winter on snowy days 2001 and 2010, and they made both go without any problems so that we could focus on what was most important those days. Thank you

This place is so popular people are just dying to get in.

The place is amazing. The staff is great and friendly. Especially Brian Bartlett.

There where several veteran graves that had no flag or recognition. When questioned about that stated it was up to the families to honor them. When I asked several employees about this, why would they not honor them and he state it was the responsability of the family. I ask what if they had no family it was not there policy. I ask if he had been in the military he said no. I told him you would not understand then, I am finished. He said good.

This mortuary has not completed any task in an acceptable manor. They filed a deed transfer eleven years ago that was done by one of their employees and filed by their accounting office which was not legally filled out. They mispronounced the names of the family members singing at the services. They promised to place a temporary marker so a grave could be visited by out of town guests over Mothers Day and it was not done. I would not subject my family to dealing with this people and will look elsewhere for my final resting spot. ONE STAR IS TOO MANY

If I could give less than 1 star I would.Your staff allowed a headstone placed on my husbands grave without my consent. I tried to work things out and no one would do any compensation for your mistake. This caused multiple serious problems with family members, but most of all, extreme anxiety and grief for me. So disappointed with the whole situation. I would never recommend your services to anyone!

Beautiful grounds.

Wonderful place to work. Mountain View has gorgeous grounds and excellent staff.

We had a good experience with both my parents burial.

Its a wonderful cemetery. Well maintained, we have family buried here

The cemetery looks good and the staff was helpful.

Peaceful, well kept grounds.

Simply the BEST!

This place is to die for!