Very clean and calming spa. I went for a pedicure and couldnt have had a better experience! The manicurist was excellent and so accommodating (she also gave me the BEST foot and calf massage). Complimentary sparkling water, calming ambiance music, and everyone wore adequate PPE. Great service, in a large Nordstroms (with its own espresso bar and restaurant), located in a very luxurious mall!

I usually do not write reviews but I feel it is a must to share my experience today at Nordstroms Spa. I came to Calif for a vacation this week. Desiring to be pampered, I searched the area for a good reputable Spa. I only chose Spa Nordstrom due to the brand name and the 5 Star rating they had on Google with their 2 outdated reviews. I also thought I would have a great experience since it in South Coast Plaza, a great High Quality Mall...It was so disappointing that my 90 min massage was sub-par!!! I have had better at Spa Envy. I am only giving 2 Stars due to the masseuse. If not for her, I would give my experience 1 Star.Upon arrival, I was escorting to the Quiet(waiting) room that was just a curtain behind their nail salon. In the nail salon, the Nail Tech and client were continuously talking so loud about a personal situation it was very hard to relax.The Masseuse came and got me a little early which was great...but the massage room was just a couple steps away in the other direction of the Quiet room. During the massage, I continously heard people talking, chatting while checking in and out. Also, there was a loud air conditioner unit noise or washer noise going that was very disturbing it was difficult to relax. I was told, the Spa music was not working in the room ??? so the Masseuse was using her cell phone to try to provide music to set the atmosphere in the room. She had to stop briefly about 5 times to either change the music due to a ad interruption or bad song that came on. This all would have been ok in a small start-up Spa but at Nordstroms, a highly reputable establishment, I expected so much more.Upon check out, I bought the lotion used at the end of the service, paid the bill and left. But later I looked at my receipt only to find out I was charged $210 for the massage when I was told over the phone... just an hour before I came...the 90 minute massage would be $165 and I added the salt stones which was $30. So the total massage should have been $195, not $210.For $200, I would have expected to have a wonderful relaxing experience... but I did not! Far from wonderful! Wishing now, I would have chosen another Spa. Just sharing my experience so you will not be fooled by the 5 stars as I was.

I’d not recommend this Spa to anyone!I received a very average facial treatment for a very high cost and the woman that called herself an aesthetician just tried to selling me a bunch of creams and treatments without having enough knowledge about what’s good for my skin type !Would never go back there again !

I have been here a few times now all I can say is its a hidden gem. They have nail services facials massages you name it. I love there massages very friendly and very detailed based on whats your main areas you need help. Located on the 4th floor of Nordstrom you can also get facials of all kinds all done with organic and none chemical products. My favorite is the Tata Harper hydrating facial. By Roshi at the spa, Nordstrom tell her Daniel sent you!

In this store you can find brands that are not available in other Nordstrom branches or that are available only online.