I had a phone assessment scheduled in the morning. I had gotten my reminder email for it and everything.Nothing, no call.I emailed them 15 minutes after the phone call was supposed to start. Auto response, no actual response. After that I double checked my call history and previous emails. Ill update if they email back, but at this point I have doubts.Update: about a week later they called back, rescheduled, and everything is fine now

I sought help here and was forwarded after two sessions to off-campus resources which were 30+ minutes away (had no car at the time) and one of them was angry that I called and was not happy that tOSU gave out her information.The negligence of care here led me to the darkest point of my life and not thinking but knowing that tOSU did not care about me as a student, an Ohio taxpayer, or a human. I have no doubt the counselor I met with forgot my name and face as soon as I left as did I considering the lack of care and compassion.

Several things rub me the wrong way about this “service”- 1 being that they turn away people based off of how bad their issues are without even trying to help first. If they hear something they don’t like based off of a short phone call, they suddenly aren’t interested in helping. Another issue I have is that I was told the sessions are recorded and used as a teaching tool. If people are okay with this, then I’m all for it. I understand that people need to learn and real life situations are best. However, many of these people are seeking help for very serious or personal reasons and a lot of people have a hard time seeking help in the first place. This can, and has, turned people away and should not be the focus of these services. And if you’re going to ask people to record (though from what I hear there’s not much asking), then it seems better suited to ask after actually having a session with them. That is, anyone who actually cares about helping people and not just exploiting their mental illness for their own gain would think it’s better suited for a time after the initial first phone call.Very disappointed and angry in OSUs mental health services

They offer 10 free therapy sessions for an entire year for OSU students and they obviously know this is not enough. However, they also keep telling us that student health insurance ($1683/semester) allows us to have unlimited free appointments.This whole thing is run by a company using therapists to advertise their health insurance plans and is a complete scam. They shouldnt boast about their provision of mental health services when its nothing more than an insurance ad.

I’m really glad to know that i was ‘too mentally ill’ for trained professionals to help me as a student :)

I know other reviews are trash, but I have had the best experience with Peter Oduwole.I was able to get in fast, and I have been seen on a consistent basis since then. High praises to Peter. He does great work and makes you feel listened to.

The services here are profoundly sub par. I highly recommend find some other place that takes OSU insurance. I am sure these folks help some, but I wish they had better equipped facilities with more staff that provide a wider range of support options. Their approach seems a few decades behind.

Just a referral service, and a profoundly poor one at that. OSU likes to boast about its counseling (as it does with everything else) yet chooses not to put much effort or money into it. The university has such an exorbitant amount of money yet chooses to spend it on clock towers and new buildings instead of improving the things (like education and student services) that are already there.

I had a good experience when I was in undergrad - had a great counselor and psychiatrist. Took a gap year and came back and it has been a nightmare. Unable to get in to the psychiatrist I had without restarting all over again with entry level counseling. OSU likes to say they make mental health care a priority, but it is false. They made it extremely difficult for me and now I can’t even get in. Disappointed to say the least.

They make you do a phone interview thing that you have to schedule way in advance. It takes 10-20 minutes, then if you have insurance they just tell you to go somewhere else. Then, they send you a list of places to call, half of which dont take your insurance. When you need someone and youre in distress, dont rely on this service. They make you wait just to turn you away, and the red tape everywhere else was enough to make me give up on trying to find help through these means. Not exactly promising for a counseling service.

An utter and absolute failure for the students at the university. Functions merely as a hub for referring students elsewhere after making them wait exorbitant periods for a 30 minute assessment . The university is responsible for the shocking lack of funding and resources here. If you ever have any need for counseling or consultation, youd be better off going to a bar, talking to a friend, or googling third party services in the area.

The psychiatrist I had during my time at OSU was a very qualified and kind individual. However due to budget cuts a few years ago they let go of a phenomenonal person whom I had grown to know for several years. OSU wants to boast about their mental health awareness and programs but they certainly do not spend their money on it. They should really consider funding the counseling center far more than they currently do...

Hello. My name is Josh and I struggle with Depression/Anxiety. Last year I scheduled a phone screening a month before school started and because I scheduled so early on, I got a reply and was seen right away. I had 8 helpful sessions throughout the year. They work really great as a resource. I was able to work past most of my mental issues.This year, I called 3 weeks before school started and did my phone screening. I just got an email (I am starting school this week) that I can schedule my first therapist appointment. I wouldn’t say I have a critical mental issue but I was diagnosed with depression/anxiety and sometimes it interferes with my daily life in a negative way.Overall Recommendation: Schedule a phone screening before the semester begins and if you don’t get to see a therapist, go to the 15 minute consultation called “Let’s Talk”.

Understaffed, overworked, and underfunded. Ohio State is losing students to suicide at unacceptable rates but they cant seem to get CCS more funding. The campus has granite curbs and a cool clock tower though, so I guess we can feel good about that.

While Ohio States infrastructure for mental health is decent in quality, its small in size. If you dont make an appointment early in a semester, expect to wait anywhere from two weeks to two months before you have an appointment. CCS needs to be expanded in order to better serve a large student population that continues to grow in size every year.

OSU really likes to talk up their free counseling services, but then it’s so difficult to get access to them. I’ve never been able to go because of how long the waits are to see someone. They refused my friend, a student with supposedly ten free sessions, because she “wouldn’t benefit from their services” and then took an entire semester to finally start referring her to therapists in Columbus. And this was only after she had come back multiple times asking to use any of their services and being repeatedly turned away. Considering how many suicides Ohio State has had in the last year, you would think they would expand their counseling and support services. But it looks like all they can afford to do is put up a bunch of posters and send out an email with their support. The response is not meeting the need, and they have no right to advertise “great free counseling services” when their services are basically useless to most students.

Good luck getting seen. Ive tried and failed. I heard that you basically cant unless you tell them youre suicidal and Im too scared to be locked up in an institution if I do that (even if its sometimes true)

Ive been on the waiting list forever. Never heard back from them. You probably dont get to see them unless you are super sick.

They called me and did a 15 minute phone interview during which I was asked some VERY personal questions. Afterwards, the person on the phone told me I was probably not going to get in and sent me an email with therapy places OFF campus I could go to. Disappointing from a school like OSU

This place is awful my friend went here and wasn’t even aloud to make a phone call they basically gave her “inspirational” quotes and told her to walk it off.

This is a medium-sized mental health clinic operated by Ohio State University exclusively for its students. Even though it is a part of OSU, it is a separate entity from the Wexner Medical Center, Harding Hospital, and the Wilce Student Health Center in terms of medical records, scheduling, billing, and clinicians. They do not take any insurance except for OSU Student Health Insurance, but any OSU student gets about ten free individual sessions a year and then pays a small fee for every appointment after that. Group therapy sessions are always free for students. CCS also offers one-on-one individual therapy, psychiatrists for diagnosis and medication, and some limited psychological testing and couples counseling. I received excellent support in my therapy group and I also thought highly of my psychiatrist​. My relationship with my first individual therapy soured with time but changing therapists was easily and professionally handled. Coordination of care between my therapist and my psychiatrist was also beneficial. I think this clinic offers valuable services I would recommend to any OSU undergrad, graduate, or professional student.

Ive referred some of my students to this resource only to find out that two months later, they still have not been able to schedule an in-person appointment. Its disappointing to have our University president recently downplay delays in CCS appointments...and frankly starting appointments on the hour when students are moving between classes that end either at 5 or 40 minutes after the hour is probably not best practice. On the the hour appointments makes it extremely difficult, especially for commuter undergraduates, to receive this kind of medical care. Ive also heard mixed reviews from students that receive care. If they end up with a full-time staff member, the experience is generally very positive. If they end up with a graduate student trainee, consistency becomes a major issue as many trainees complete their time at CCS in as little as 6 months. Parking is also a reported issue - why they do not provide patient garage parking passes as they do at Wilce is beyond me - this is medical care and should be treated as such.

This place is awful, osu really need to put more money here.

Got put on a waitlist for 6 months, then got an email telling me to go somewhere else.