Pleasant.Friendly. Greater emphasis needs to be placed on the order or sequence of examination: i.e. labs done prior to examination, not for several months later.

No return phone calls. Dr Kock is only interested in the patients imput. Family does not matter = THEIR OBSERVATIONS.No expenation ,nothing. Find someone that listens to the families input. This is neglectingthe patients needs. Go elsewhere especially if you are elderly.

Fast, friendly, good listeners