Dr shandon was professional very observant, applying her expertise to where it was very effective. The visit was worth the wait! I would highly recommend her for future visits.The staff was courteous kind and patient! And the communication was very understandable.I think the doctors and the staff in Columbia 2601 Rosewood drive in Columbia.

Very well kept clean place here. I waited maybe 30-45 mins at best. The front desk workers were great with helping on paperwork and such. The doc I seen was very through and to the point. Id highly recommend going here for anything if you dont need the hospital. Great facility!!!!!

Great staff. They are working hard to take care of everyone during this time. Its a hard job and they arent always show the kindness by the people they are caring for they deserve. Thank you for putting yourselves at risk to help the sick out you are appreciated! I know it has to be hard to stay positive with all you face daily!

I got seen in two hours. I had to ignore the non friendly receptionist. Nurse practitioner was very nice. Place called in my prescription to info on file from 6 years ago. Now I’m trying to correct it and still on hold. It’s been 30 minutes

Doctors care on forest drive and rosewood refused patients and locked doors a hour before closing time. I asked was this something done on a regular or were they just doing it and she said it was up to the site manager. She stated Ashley Reddnixk decides to stop taking patients but it clearly says they close at 5 and they are the only two doctors care open as the others are temporarily closed on this side.

I took my daughter in for a visit due to a random severe red rash that seemed to consume her face belly and back in red bumps and she was super itchy. Upon arrival the nurse was nowhere to be found upfront. When she came out she seemed to not be concerned about any patients in the lobby and didn’t even look up at me while interrupting me trying to converse with her. She told me to sign in while filling out a slip she tells me there will be a 2.5-3 HOUR WAIT!!! I said okay because my daughter was getting worse seemed by the minute. I told her my daughter is 9 months and she dismissed me QUICKLY “our doctor is not going to see her” I asked(in extreme dismay and disbelief)if the doctor could at least just look at my babygirl??? The fact that someone in a doctors office had such a lack of compassion for a infant in pain made me want to vomit. She proceeded to give me a sarcastic “I’m sorry” to which I replied “you should be!!!”Giving the recommendation for me to take my infant daughter to a COVID filled ER!!! I cried in frustration and worry for my daughter!!! It is appalling that this is health care in America.

I had to wait for awhile but, that couldnt be helped. Once I was seen, things moved pretty quickly. Very friendly and informative. Thank you for your kindness..

Fast and friendly location. Was able to have everything done there and the wait was only about an hour long.

Came in with what I thought was a hairline fracture on toe, didnt know how I got it. No signs of infection, but the provider certainly seemed to think it was an infection, she didnt want to do an x-ray. Ok, cool, I trust you.Got my antibiotics, took that for a few days, nothing changes. I come back, new provider, and I made sure I got an x-ray this time. This provider seemed confused why I was diagnosed with an infection previously, because that clearly was not correct.I get my x-ray, they say nothing is broken, but they dont have a clue whats actually wrong with my toe, and I was told to visit an orthopedic doctor because they dont know.I also feel I should note that the x-ray tech claimed she didnt have any medical tape to tape my toe back with (which would have made the whole process easier). For a medical office, having medical tape on hand should be a basic requirement.Others have mentioned the woman at the front desk being rude - she definitely did not want to be there, and was not particularly welcoming.In any case, I spent $150 here (2 x $75, and thats after insurance) for me to be-Misdiagnosed-Be told I dont completely know whats wrong, but weve ruled out a few things-Be told Go somewhere else.$150 is not pocket change to me as a college student, and having to take off work twice to get nowhere does not help. Very disappointed.

I read some pretty bad reviews about this place - but honestly had a fine experience. I got there right when it opened at 8:00 - and was in and out of there in 30 minutes. The PA was super nice and answered all my questions. I read so many reviews saying the front desk staff was rude. The woman working at the front desk was not overly friendly but in no way was she rude or unkind. Just because someone isnt EXCITED to see you doesnt make them rude...

The service felt really rushed. I feel like I diagnosed myself and she just went with it.Got to the pharmacy & the they had my name & birthday wrong which caused problems with my insurance.

I am not one to typically leave a review — but this is the second unfriendly experience I have had here at this location, so I feel inclined to. The assistants/doctors are delightful here, but the front desk/receptionist is just so unwelcoming. She couldn’t even produce a simple “hello” or “goodbye”. Being the first person you see upon arrival, you would think she would maybe have a little more enthusiasm. Maybe she was having an off day? It happens, sure. But this is the SECOND time I have had an experience like this. Very cold and uninterested behavior. I love this Doctor’s Care because it is so convenient and close to home, but I’m thinking I might be having to find a new location of this continues.

Horrible Horrible treatment. Wouldnt reccomend going here. I asked for corporate to leave a complaint and got the run around. This is also my SECOND review becuase somehow the first one is missing!

Wonderful experience I especially like the the doctor. She is fabulous and caring,

Lady at the front desk seemed bothered to do her job. She seemed rude. I believe someone who is hired to work at a reception desk should be more personable and welcoming. I would have even taken a hello. For this reason I will not be coming back, they have lost my future business and I would not recommend anyone else coming here.

The PA was really nice and good at her job, which is why I gave 3 stars. Front desk girls are rude, cold, miserable and should definitely be replaced. Wish I had thought to write their names down so I could put them here. People like that shouldn’t be working with people who don’t feel good.

The PA who helped me was exceedingly kind, compassionate, and well versed in all areas related to my case. She didn’t have to review my insurance benefits or know where to refer me next, neither are a part of a PAs job, but she did. I was very impressed by her care and thankful for her compassion during a difficult time.

I went in for uti treatment they were nice there but never sent in my prescription for an antibiotic. Do not go

Let’s just say it was horrible. Only care about the money. Didn’t care about what the hell was going on with me

I checked in online..said 4 people were in front of me. I waited for over 2 hours for a rapid covid test..that in the past has taken 5 minutes. Won’t be back. Staff was kind, front desk girl was not kind, but there’s no reason it should take that long.

Although you may have an appointment you might not see the doctor at that time but 30 minutes to an hour later due to them being short staffed.Other than that I was very pleased with doctor and her diagnosis..

My daughter who is in college in Columbia has gone to this Doctors Care several times. Her boyfriend has also gone. These are young adults that sometimes are away from home for the first time and need guidance. This facility is not warm or welcoming to these patients. They are in need of a new worker at the front desk. Very rude and nasty.

Outside waiting in line... on crutches. Literally standing on one leg for the last 30 min. Asked if there was a chair I could wait in... absolutely not. There are zero options. Keep standing outside. Hope my one good leg doesn’t get so tired of standing I fall and crack my head open on the pavement. Nice job with you lack of care. Merry Christmas to you too. 😡

Very friendly staff felt very welcomed. Did not have to wait inside with crowd was able to sit in my car and receive a text when it was my turn in line.

This visit was absolutely perfect! The wait was not very long and the interaction with the office staff was pleasant and respectful.

I was given the proper and correct guidance for my health problems and I have very satisfied with their expertise.

$135 (me not using insurance isn’t their fault at all which is why they fit the first star). The receptionist isn’t very welcoming but she didn’t have a attitude or anything, just seems like she’s waiting to get off or tired!But $135 to be in the room for (5) mins to tell me there’s nothing wrong (which is great news) however l, when I mentioned how I thought something else was related the PA mentioned how they only deal with one thing at a time. I understand the business of it all but I never been to a place where they take your money so fast and get you out so fast to make a quick buck. She coulda spent more time talking about any lifestyle changes etc.No diagnosis, no care, told me to get something from a store and pointed me to the door.$135.00. Smh. The second star is because I know they are running a business but you don’t have to make it evident that it’s about a quick buck.

I love that they let you wait in your car until its your turn instead of sitting inside with a dozen other sick people. They got everyone in and out quickly. The nurses were all wonderful, kind, and compassionate. Once it was time for my visit, I was in and out in 30 minutes, including blood work. They called my prescription in for me and it was actually ready by the time we got to the pharmacy. Someone even called the next day to check on me! Wish I had found them sooner instead of wasting my time at the MinuteClinic.

The lady at the front desk was quite rude and unwelcoming. They lady at the front also messed up my bill and I ended up having to get them to refund me. Would not recommend this doctors care.

Staff always very polite, helpful and competent. I drive across town just to be treated there, no doubt in my mind.

I am SO glad that I went to Doctors Care instead of the emergency room after injuring my finger doing yard work. I was seen immediately and after a little over an hour was out the door after having my finger X-rayed for a small fracture, sewn up with 7 stitches and splinted. Probably saved me 6 hours at the ER plus $1,000+. Thanks Doctors Care!!!

Waited 3.5 hours to get prescribed over the counter musinex.... horrible experience. And the Musinex also didn’t help :) 10/10 do not recommend.

Lovely care staff. Always in and out fairly quickly

I had a great experience at Doctors Care. All the employees were incredibly polite and competent. The website was easy to use to get in line before my arrival. The center followed every COVID protocol so I felt very safe. I got in and out of my appointment very efficiently. The provider answered all of my questions. I truly highly recommend this center.

I went to doctors care on Saturday. My appointment (I saved my spot online) was pushed back at least five times, even though I had one person in front of me. After reserving a spot around 11am, I was told that I should show up at 2:41 p.m. via text. I showed up, the lady at the front told me to fill out my paperwork online, and so I did. I went back in when I was done just for her to tell me that the wait was 2 1/2 hours! Why would they tell me to be there at 2:41 just for me to wait that long?? I left and went home because I live five minutes away. I get a call at 4 saying that they are ready to see me, and I told the woman okay, I was on my way. She told me if youre not here in five minutes we are moving to the next person which was not told to me before I left. I rush over, just to wait, ONCE AGAIN. Finally, the doctor barely looked at me, she tried to push me out of there as fast as possible. I was told that my prescription was sent to the Walgreens down the road, and I went to pick it up the next day just to be told that they never sent the prescription! I called on Saturday requesting that they send my prescription once again, and they said they did. It is now Monday, I called Walgreens once again, and I finally found out that Doctors care sent my prescription to CVS, not once, but TWICE! I have a severe infection, unable to eat or drink anything, and I have been without medicine for THREE DAYS BECAUSE THEY SENT MY PRESCRIPTION TO THE WRONG PHARMACY! I called and confirmed TWICE that they sent it to Walgreens, and they never did. I wouldnt go to this doctors care if you care about your health!

Highly recommend. My son had an accident and had a gash on the back of his head yesterday evening. His pediatrician was closed. We did not want to go to the ER due to CV-19, the potential long wait time, and because it wasnt technically an emergency. The staff was amazing. The site was clean and not crowded (we didnt see any other patients during our visit). The doctor, Will, was great with my 9 year old. He offered two techniques for treating gash, and allowed us to choose. It was amazing how quickly my son bounced back from fear and tears to relief and smiles. Thank you Will and Doctors Care staff for taking care of us!

My daughter had a hurt knee and a sore throat and was told she can only be seen for one issue at a time per their policy so she had to choose which health care issue she wanted to have addressed. The provider had the option to see her for more than one thing but refused due to this policy. They proceeded to check her throat and told her - without an XRay - that her bronchial tubes have been clogged for 2 months and she has closed sinuses and ballooning in her ears as a result. Gave her prednisone prescription which lowers a persons immune system (really during Covid?) and other medications. She was skiing this weekend and had a sore throat - hence the hurt knee. I will find a primary care physician near her for future visits. Now she has to go out again and risk Covid because a medical facility denied her all the treatment she needed. Totally unacceptablePeople on the phone are rude and sassy - I wanted the providers name and was told it won’t be given to me because now they fear the providers life is in danger - I just wanted to report the person to my insurance for a dr denying care. Then they told me that is not true the provider didn’t refuse care - so help me understand how she wasn’t seen for both issues if the provider didn’t refuse?? If I could give negative stars I would - don’t waste your time - go get real care someplace else

Go ANYWHERE but here. My daughter has had 3 negative experiences here. This place does all they can to take your money and then not treat you. Her last visit, on Monday, they took her copay upfront and then told her she couldnt be seen there for her complaint. Literally, no visit and she was charged. The other 2 virtual visits, the provider refused to do anything for treatment of her ailments. In one of those cases, she ended up going to the ER after their neglect and was diagnosed with sepsis. This can be deadly and they caused her treatment to be delayed. They certainly collected her copays each time. This apathy is shocking and unacceptable for healthcare providers. We have attempted to reach the office manager and she never called back. I am disputing the charges and the dispersement of my insurance payments. If you want to get a diagnosis or treatment, dont use this location.

Don’t waste your time. The lady at the the front was rude, and didn’t try to help me at all. A terrible experience, and I would not recommend. I would give this place 0 stars if I could.

Great visit- quick and to the point. Waited in vehicle until text came through then entered

*** Avoid for COVID testing ***I was told initially that had I to pay $150 cash for a COVID test because I had no symptoms, even know I informed them I was exposed. I advised them that my insurance, which that they absolutely except, has pre-approved proactive testing. Then they changed their narrative and told me they don’t even test people without symptoms. I offered to contact my insurance for them to provide proof, but they still denied me service. I asked how they could possibly refuse me a test and they literally said it wasn’t a refusal, just that they couldn’t provide a test!??? It felt like they were running some kind of racket, seem almost criminal. I’ll be following up with a formal complaint for sure.

Lady working at the front desk was extremely rude. They take forever to send your prescription to a pharmacy and even sent my order to the wrong pharmacy. Terrible service. Do not go.

In the middle of a pandemic, a virtual visit was very convenient and safe. I didnt have to wait long for a provider to help me. Dr. Danella Player was very professional in helping me with my medical concerns.

More expensive than other nearby urgent cares. A “basic” visit will cost you $240. I went in for a sinus infection and needed antibiotics. Doctor was nice, but I spent less than 5 minutes with her. Doctor told desk person to charge me for a “basic” visit. I was charged $102, which is similar to what I payed at another nearby urgent care on a different visit. I would have been happy with the visit if that was the actual cost.However, a month later I was sent a bill for an additional $57. No explanation why. Total cost was $240 dollars for less than 5-minutes with the doctor!!! After state insurance, my out-of-pocket is $160. Location was convenient, but not convenient enough to be charged $60 more than other nearby urgent cares. Beware you will probably get a bill after your visit charging you more than you expected.

Went for a Covid test. Great service from front desk and most of the staff. Sad that one nurse ruined my entire experience.

While the people there were very nice and friendly, I was terribly misdiagnosed. I went to see them regarding a rash on both of my arms that was beginning to spread. There was no obvious signs of infection but I was prescribed antibiotics and antibiotic cream for the rash as well as Zyrtec for the itching. I was never told what my diagnosis was, nor was I given any paperwork upon leaving. My symptoms got progressively worse over the weekend, so I decided to check the online portal to see what they diagnosed me with - they claimed it was cellulitis which would indicate that there was an infection (there was not, not even close). I made an appointment with a dermatologist who was able to diagnose me with poison ivy within two seconds of looking at my issues. I honestly didnt expect that because I hadnt been near any type of vines, etc in two weeks, but she was certain thats what it was. Now I have the proper medication and treatment plan, but wasted $200 between the visit and prescriptions for something I did not have. Seems pretty sad that Doctors Care not only got it wrong, they assumed I had an infection that I didnt have. I joked the other day that I would have gotten a better diagnosis from the locations previous business, Pizza Man. Sad but true.

Dr. Parker was great!

Had to get tested. It was a fast and friendly experience!

A huge shout out to Hope for an amazing attitude and work ethic

I was very pleased with everyone at Doctors Care-Shandon. They were all very kind, caring, and professional, and did a great job with Covid safety procedures as well.

Very professional. Listened and explained issues in terms that were clear and concise.. Very pleased with Dr’s Care including very positive and efficient support staff. Dr Shidhaye was super!!!

Amazing efficiency with COVID protective measures in place. Get your appointment online and wait at home. Superb experience at this location.

They are very efficient and could not be nicer.

Felt welcomed. Didn’t have to wait too long. The PA, Paige, saw me quickly and was thorough. Lots of good questions and follow up questions. Whole experience was good!

Provider was very friendly and informative with excellent care.

So, I hate doctors care... But this location changed my opinion. This location is very clean, the staff was nice and very polite. The wait is a little long... (pretty long) I recommend doing the online appointment. The reason being is because as they are new they only have a select handful of nurses and only a doctor. The doctor that helped me was Virginia Fuller. She was absolutely fantastic. I came in she asked me many questions and got the full view of my issues and concerns and went straight to work to help me out. I also needed some medicine refilled from another doctor and she went above and beyond to help me get the refills I needed. I highly recommend this place! They are awesome!!!

SUPER friendly & energetic staff (except for the two working the desk- they weren’t rude, just didn’t look happy to be there) with quick and efficient service! I spent a maximum of 5 minutes waiting for the doctor to come in, and she was extremely nice and helpful! This was during the busiest time of the day with a full parking lot. I have never had a Doctor’s Care experience anywhere else that was so pleasurable! I’ll never go to another urgent care center. This one has my business forever! Thank y’all for making it so quick and painless.

I went in yesterday about 6:30 to get my arm x-rayed and that was the best visit Ive ever had at a doctors care Paige the PA and Hope that bandaged up my wrist and the receptionist that was so helpful Ive never been treated that well at any doctors care in my life keep up the good work

Came here with someone for something urgent and was in the waiting room for an hour... they only had one doctor but over the phone they made it sound like they could see us instantly. Very disappointed

I came in because I had a piece of metal in my eye. I called ahead to make sure they could handle it and the receptionist was very helpful and honest.The doctor whos name Ive forgotten was an incredible lady. She unfortunately had to use a needle to extract the metal from my eye, which is terrifying. Im absolutely wiggling out, but she was calm, patient and understanding. And she succeeded! I didnt feel a thing other than abject horrorAlso she majored in psychiatry so if you wig out like I did shes totally cool with it. Best best best doctor ever!!!

I checked in online and got notified to come early, which was great. Saw the NP, Nicole Heinrich and she was great! Such a happy pleasant and positive person! My visit was great!!! And I am already feeling better! Thanks Doctors Care!!!

Staff are very friendly and personable. There’s very little wait time with their check-in and pre-registration system. The location is extremely close and convenient to me. It’s a win-win!

Even though COVID-19 had changed things, the staff were kind & service was fast. Thanks!

Awesome people. great job.

I came to the location and needed to see a doctor for flu symptoms and I was turned down. I told the young lady at the desk that I got paid in two days and if I could be seen. I have been in pain for three days and really needed to see a doctor. She said no and went back to whatever it was she was doing and ignored me. I am very disappointed in this type of treatment from the facility and I feel lost and has to make a decision of going to the emergency room or dealing with it at home. All because I didnt have a copay!!!!!

I feel like they didn’t really care enough about my situation. I left in tears because of the condition they told me I “may” have. WHY werent any lab tests done?I guess it’s cool for anyone who’s in a rush because you’ll be out of there within 5-8 minutes!!!!!

I checked in online and waited less than 5 minutes. Quick check of vitals, blood work in under 5 minutes and efficient doctor who was thorough and explained everything clearly. Its a new location with plenty of parking, a very competent staff and clean, new facilities. I highly recommend checking in online. They text you back your wait time and when you should arrive.

I found the Doctors Care - Shandon to have a very professional and comfortable environment. The physician assistant that treated me was very efficient and kind. Nurse Henrich explained the treatment that I needed and was very friendly and reassuring.

Great service at this location yesterday. The receptionist took my drivers license and insurance card when I checked in. When I left, I couldnt find them in my purse. I returned, a8 little angry, and the staff looked everywhere and couldnt find them. So I left in a major huff - only to find them on the ground in the parking lot, where theyd fallen out of my pocket. 😬 Even though I was in the wrong, the staff were complete professionals, calm and helpful. I will definitely go back.

Even when your sickness has you down, Drs. Care will raise your spirits and heal you with there treatment !

My 19-year-old daughter came in with some scary symptoms and she was told by the PA that she was too busy to investigate her issues and “if she wanted she could come back tomorrow.” Mind you that the symptoms she was having could have indicated an aneurysm, stroke, severe dehydration, celiac’s disease... I called to make sure they weren’t charging us and the front desk said, “If she walked in the room, we are charging her.” This is shameful and I have sent a dispute and have heard nothing. The next step is to go to the Medical Board to report this PA for malpractice and fraud. Do not go here if you actually want to be cared for. The name “Doctors Care” is beyond misleading.

Expect to be sitting and waiting for at least an hour.

THE MOST UNPROFESSIONAL PLACE I EVER BEEN TO!! I JUST LEFT THERE AT 3:40 pm FRIDAY FEBRUARY 22, 2019. THERE IS A NURSE PRACTITIONER NAMED ANNA WINSHIP. SHE IS SO RUDE AND OBNOXIOUS! SHE SHOULD BE FIRED! IT WAS OBVIOUS THAT SHE DIDNT WANT TO SEE ME AT ALL. I AM SELF PAY AND PAID OUT OFF POCKET JUST FOR ANNA TO COME LISTEN TO MY HEART AND STOMACH WITH A STETHOSCOPE. SHE DIDNT DO ANYTHING AT ALL TO HELP ME. ON TOP OF THAT, SHE HAD THE NERVE TO GESTURE HER ARMS TOWARD THE DOOR FOR ME TO LEAVE IN A NASTY WAY! SHE PUT ON A NICE LITTLE SHOW FOR HER FRIENDS AT WORK! PATHETIC AND VERY UNPROFESSIONAL! THEY OBVIOUSLY ARE HIRING ANYBODY THESE DAYS! TAKE MY ADVICE AND DONT GO HERE! THIS LOCATION IS A JOKE AND SO ARE ALL OF THE PEOPLE WHO WORK HERE!

Everyone was friendly and professional!

Been waiting in this place for an hour and a half to get tested for the flu and they also let patients who “check-in online” be seen before walk ins. Some walk-ins were even seen before other walk-ins. Pretty obnoxious if you ask me. Also only like one/two doctors are here at a time which sucks and makes this process even longer

Short wait, nice staff.

Very please with the service and wait time from start to finish. I was greeted nicely by the front desk person, the nurse who took me back was very nice, and the doctor was succinct, but didnt rush me and was also very friendly. #pleasantlysurprised

Young staff, but very professional. No wait. I saw a Physicians Assistant who was very knowledgeable and understanding. Later, did some blood tests and discussed the results with Dr. Fuller, who is one of the nicest doctors I have encountered in my 20 years in Columbia.

I was in and out in no time. Makes it so much better when sick and not having to sit in the waiting room. Also, was very glad they were open on Jan. 1

Accurate thorough polite

I called today after being sick the last couple of days. Was transferred to Kristen Hogan (a medical assistant)who was completely rude and extremely unprofessional. I am giving this one star review based on her lack of professionalism, disrespect, and unwillingness to provide me with the corporate number so that I could make my complaint with them. Surely this is not how Doctor’s Care is training its staff to interact with people. I have not had this experience before so I hope that this is an isolated incident and that Kristen’s supervisor (who she claim she does not have) will address her unacceptable behavior.

The rudest staff. Do not go here.

They took great care of me and it was the best service at a doctors office I have ever had

Very courteous and prompt staff! I was in and out quickly, and everyone was professional and kind. I would highly recommend!

The Doctor and Nurse are always so nice. However the receptionist that was there yesterday needs to work on her customer service skills.

I was seen with a a very reasonable wait time. The staff was very professional, and I am very pleased wirh the service I received.

Bad experience and unbelievable expensive !!!! I got a serious concussion and went to this clinic. I first checked at the front desk to see if my insurance will cover my fee. After check my information, the front desk told me I only need to pay 20 copay and let me check in. The nurse came test my temperature and blood pressure, later the doctor came and told me they can not do any thing for me, I need to go the the ER. The total process may only took less than 5 minutes but they charge 160 dollars. The worse is, I was told only need to pay 20 copay, but they mailed a bill to me ask me to pay over 100 more.I only checked the blood pressure and temperature, should it charge 160 dollars? And before I saw the doctor, I checked with the front desk, she said I only need to pay $20. That was the reason I decided to see the doctor there, now why I got the bill to charge more?

Very little wait time. nurse pravtioner was very efficient and personable.

Very pleasant staff. Thanks for your service.

I went to this clinic and was seen by a PA who spent 6 minutes with me. She didn’t prescribe me anything and then disappeared for the remainder of the week. I called back explaining that I had an urgent case and needed an oral steroid to be prescribed to fight the virus that I had. None of the staff (to your surprise) new where she was or when she would be back. I called several times and was transferred to someone named Kareena/Karina who was just regular staff. She was extremely unpleasant to speak to and couldn’t offer me a single solution. What I needed was another doctor to review and approve a pending prescription, but what I got was zero help and a lot of attitude. This is just one of the hundreds of businesses in Columbia that have extremely poor service.

11:15 am on a Monday is apparently the perfect time to go to Doctors Care. I was in and out.

Rudest receptionist of all time. I made an account just to give her a terrible review. I had a life threatening allergic reaction and it was the closest doctors office. The doctor was fine and it was an average doctors care but the receptionist made it a horrible experience. The lady at the front desk had an unnecessary attitude and while I understand being overwhelmed is stressful, her lack of assistance to get my doctors note for work took over an hour and a half and she fought with me on if I deserved one even though I was heavily medicated and my face was completely swollen. They treated me and then she had to go back and ask the doctor because she refused to write me a doctors excuse. Even if Im having another life-threatening allergic reaction and its the closest doctor Im never going here ever again. I recommend you choose any doctors care but this one.

If anyone needs medical attention this is the best place to go!

Clean and fast facility. I went on a Monday around lunch and had no wait. The doctor and nurse were very friendly and professional.

Iam self pay, I went to the office for a URI; I revieced amoxicillin, which was ineffective. I called, and the staff seemed appothetic, after getting the run-around I was told Id have to pay for another appointment a little perplexed, seeing how my URI wasnt treated with a effective antibiotic. Im very dissatisfied with my treatment I can not recommend this clinic to anyone.

Incompetent, only ran a strep test and it was negative. Turns out I have mono, but they never even tested for it. Return a week later because they misdiagnosed me and the amoxicillin they gave me made my mono much much worse. Refused to send me a bill for co-pay (so I could dispute it), even though I was sick as a dog coming in for a return visit and needing a mono test to confirm my diagnosis. If I could give 0 stars, I would. If you value good service and genuine care, STAY AWAY FROM THIS PLACE!

If you are young and have Medicaid, I would not recommend coming here. They wont take you seriously because they do not have time to do so. Doctors here have a 40/day suggested patient quota that can be a hinderance with providing proper primary care and documentation. I heard the doctor complaining about it in the hallway. This doctor went on to say that insurance and billing also get in the way. This same doctor then came into my room and demonstrated EXACTLY the point they made in the hallway without knowing that they were overheard. This place is a money mill. Most US healthcare facilities are. This fact is most blatant here.

I found the Dr. Janssen to be extremely helpful.

Very clean, fast , and nice staff! I love coming to this location ONLY .

The staff was very quick in getting me to a patient room. I’ve been pretty reluctant to use urgent care facilities in the past, but my visit to doctors care on Roswood Drive put those fears at ease.