user
Waverly Womens Health Center
1228 Harden St, Columbia, SC 29204, United States
Appearance

Comments
Ja
Review β„–1

My experience is always a good one with this doctors office. I am currently pregnant and came here with my first baby. They are nice and amazingly fast. Everything is orderly and done with care. Love it here! Soreida is also super nice and a always has a great smile to give you. 😊

Cr
Review β„–2

I have been treated at this facility for a year and have received AMAZING care.NP Hill and Dr. Thapa are AMAZING at what they do. They give you eye contact, they listen to you, are compassionate and thoughtful! They came up with a care plan that has given me outstanding results.The staff from checking in and out has a caring and thoughtful approach. My experience at this care facility has been AMAZING! I totally recommend!

AB
Review β„–3

Really enjoyed having dr Moore but the staff is rude every time I call , definitely will be looking for a new offfice

Br
Review β„–4

If I could leave no stars I would !!!!!! This is a terrible doctors office they do not answer the phone when you leave messages they lost my labs and asked me to come in for more labs to replace the labs they lost and then charged me twice for their mistake!!! The office manager HOPE ANDERSON does not answer none of her voicemails or give a call back. I’ve left messages for the past two weeks and no response My insurance company sent them a letter telling them they made a coding error and they still have not fixed it and now am paying over $500 in doctors bills off of a coding error they made ! Do not become a patient here you will not be treated well at all !!!

Da
Review β„–5

They purposely ignore the phones, forcing you to come into the office. Employees are rude, not professional…this establishment is an insult to all OBGYN clinics..how this place still exists is beyond me.

Fa
Review β„–6

My doctor is Ms. Moore. The nurses were very caring and prompt but I felt like my annual pap was rushed so I couldn’t really address the issues I’ve been having. Ms Moore just didn’t seem like she really cared. But I’ve had issues here before during my pregnancy my ob made an offensive comment towards me but I looked passed it and continued coming to their office. Alex at the front desk is awesome!

Ch
Review β„–7

Jennifer is an absolute asset to the team here at Waverly Women’s Health Center on Devine Street in Columbia, SC. Any questions, issues or problems I’ve ever had as far as processing any paperwork needed or appointment concerns or questions she’s never hesitated to help me and make sure everything is done correctly. This office runs better because of her hard work.

Ti
Review β„–8

If I could give more stars, I would. The entire staff from check in to check out was phenomenal. The medical team was very attentive, I didn’t feel like I was being rushed or words were being put into my mouth. My concerns were addressed throughly. Wait time was minimal. Waverly Women’s Health team is truly awesome!

Yv
Review β„–9

Pleasant staff. Efficient and experienced workers with great attitudes. Thank you for your service.

We
Review β„–10

Rude and unreliable. Dont go if you want to live!

Si
Review β„–11

The safe there is the best and I love me some Dr. Davis best ever!!!!!

Ta
Review β„–12

I chose this practice after relocating back to Columbia. I saw that my son could be seen by Five Points Pediatrics so I decided to have my primary doctor and obgyn here as well. There are some great nurses and doctors here. The pharmacy staff are great as well. However, when it comes to scheduling and valuing your time, they need to improve. Ive waited close to an hour with an appointment at Waverly Family Practice on one occasion, had my appointment rescheduled twice. The first time they called and stated that she would not be in. The second time they called but I was at work and missed the call. They proceed to reschedule the appointment without leaving me a voice message. I only saw that it was changed after receiving an email. I had to call in and again there reason was due to her being off that day. I already had taken off of work both times that this happened. Unprofessional and they do not value your time as a patient.

Aa
Review β„–13

Great place. Highly recommended.

D
Review β„–14

The nurse and Doctor were pretty OK. My issue is the privacy. Did it ever occurred to anyone that each exam room should have curtains? Its really DISTURBING when you are on the table, spread eagle and a nurse walk in, you can see down the hallway. THATS A HUGE PROBLEM.

Ti
Review β„–15

This place is the worst place to go for any type of care. If I could give them no stars and post a sign outside of their office telling mothers that this place doesnt care about you, your baby or anything else! That they are making a huge mistake if they walk into this door! I would inform them doctors and nurses are very unprofessional never stays on task, never takes responsible for misleading information given to patients. On simple ultrasound appointment, delivery dates, and testing need this 9 months of my pregnancy thank God has been healthy, but for those who have issues please I urgent you to find better care! Not from here this place is not a place for anyone to go!

Es
Review β„–16

I was referred here by NoDrama.com for an IUD placement after my insurance wouldnt cover it as a preventive. The ladies here are amazing! They were timely, efficient, and caring. I felt right at ease with nurse Mashonda and Nurse Practitioner QuattlebaumFront office staff was great as well.Definitely recommend this clinic, 100%

Je
Review β„–17

You never see the same doctor. Theyre terrible at relaying messages. I called in November to be seen for my first OB appt, and couldnt be seen until March. My birth experience was terrible- my doctor didnt know me from a hole in the wall- we had never met after 6 months of pregnancy. I had specific issues that were brought to their attention and needed to be addressed, but instead I was put on the back burner and then treated like a lepper when I gave birth, and after. I shouldve learned from my first experience w my daughter but supposedly they have the best OB in Columbia- Moore- who once again I only saw ONE TIME. His father didnt get to attend a single appointment w me & didnt know anything about his first born until we were sitting in Prisma. Absolutely would not recommend this practice to ANYONE, even though I was finally taken care of by a 2 LPNs & 1 doctor. Every other employee was disappointing. The experience was disappointing. If you need extra help, or have a special circumstance, find you another OB. This is not the place you want to go, and you do not want them to deliver your child. Asking for help, pregnant, thru my OB, and being treated as negatively as I was and then being discriminated against, seriously this is not somewhere you want to have a child birthing experience with. My problems were downplayed but then once Im sitting in the hospital they put my problems on the front line as if I wasnt worried about it and asked for help already, it was really screwed up. Also, my c-section was scheduled but he decided to come 2 days early, and the night (midnight) that I went into labor, the doctor on call tried to wait until the morning to come in instead of coming in when she was called & informed that I was there for a c-section and that my water had broken. I overheard her say it on the phone when she was speaking w my nurse. The nurse replied that he had passed his first stool inside of me, and then she decided that she would come in. She also left the OR before I was sewn up and left me for the other people in the OR to finish sewing me up, so she could go get a few more hours of sleep. Verbatim.

Ce
Review β„–18

Im being treated here for my pregnancy for various reasons. All staff has been very nice and friendly to me and baby is in proper care. Thank you.

Ze
Review β„–19

I had such a great experience, from the receptionist staff, lab staff to the nurse Mrs. Maria and my doctor Dr. Debra Davis, they are sweet awesome ladies and they made sure I was fully informed on everything and provided me with great care! I never leave reviews and I’m not sure where the bad reviews are coming from, but they are very worthy of this review! See you next visit!

Ca
Review β„–20

Had a great experience at WWHC. I was referred here by Tricare. Please do take into consideration that people really only post reviews when they have a bad experience. The woman at check-in was extremely polite and helpful, spent (maybe?) 5 minutes tops waiting to be called back and I wasn’t even finished with my paperwork. They immediately took my weight and height, then brought me into a room where someone was already waiting inside for me to start my IUD consultation! When she was finished, she told me the doctor would be in shortly and she came in about 2 minutes. She had me complete some tests (pregnancy, STD/STI, etc) and came back in the room about a minute after I was done. Everyone was patient and took time to answer any and all of my questions. They were all super friendly, kind, and even cracked a few jokes with me to ease my blood pressure. The reviews kind of turned me off at first but I’m glad I went through with it because i had a GREAT experience. I will 100% be returning here and I can’t wait for my next appointment!

Le
Review β„–21

Great service...make sure im getting the proper care.

Ca
Review β„–22

The staff was very nice and professional. Everything was explained to me in a way i could understand.

Pa
Review β„–23

This place was great during my pregnancy. They were friendly and helpful throughout it. The only downside to me was that it took forever for me to get to see my baby and find out the gender. They dont do imaging here so you have to go to another practice to see it. It took forever for me to know when they scheduled it and made it hard for me to plan a gender reveal party. Also, going somewhere else for the imaging was awkward since I didnt know anyone there. I had to redo paperwork that I had already done at Waverly. That was my only frustration.

Er
Review β„–24

I have never been more upset about wasting money on a doctors appointment in my life! My main reason for even scheduling this doctors appointment was not even resolved. I didnt even take a pregnancy test which is standard at gynecologist appointments. Very disappointed and will NOT be returning for this supposed follow up to waste more of my money!

ir
Review β„–25

I make 10 phone calls in 2 days, literally on the 10th phone call I finally get my answer, yet it is not a satisfied answer for me. They either transfer me to another line that there’s no one to answer or hang up on me without let me finish what I say, and this is a place that our military cooperate with? The Worst experience, I will tell them to change my wife’s referral to another place indeed.

Je
Review β„–26

I TOO was referred here by Tricare. I changed my referral to else where because my first impression over the phone wasn’t a good one and also after reading these reviews I decided not to waste my time. I hate to not really give them a chance after only interacting over the phone, but first impressions are lasting. I take my care/treatment very seriously.

Jo
Review β„–27

I have never been to a place that’s so unprofessional. I am a young pregnant patient & I was trying to get medical papers filled out because of back pain and being on my feet a lot because of school but Sharon Hill a practicing student there told me and clapped her hands at me that she not putting me on there until it’s time for my pregnancy then I called mother, Sharon Hill wanted to fight my mom then called the police when my mother ask for a compliant number they told her to wait then called the police on her. I’m changing doctors because of them. I advice anybody do not go up there and get help they is unprofessional.

Am
Review β„–28

I dont think this place should get any stars. I am 9 months pregnant and have gone to them the whole time. They cant keep track of their patients because you see a different doctor every time, most of them dont even care about their jobs at all and will walk in and walk out. I wait at least 2 hours every time i go there and the one time i got up to use the bathroom they called me and I had to wait another 45 minutes to be seen because they skipped me. (Even though they have to let you in to the restroom.) The other thing is they dont know how to answer a phone to save their lives. I called for 10 days straight and left a message to reschedule an appointment and left a message (detailed) every time and no one called me until after I had missed my appointment. I feel completely unwelcome and will never go back to this place after I deliver. Oh and I drive 1.5 hours to get there because I wanted to make sure I had a female doctor. Next time I will do better research.

Rh
Review β„–29

I love the care I receive there. The staff recognizes me when I walk in, and they ask how I am even if Im not seeing their team that day. They rotate you through the doctors, so youll get a chance to work with all of them and not be surprised on your delivery day if someone else is scheduled. I had a problem at first making my initial appointment back in July, because no one would answer the phone. However, every time I have called since they picked up. The longest I had to wait after my scheduled appointment was 10 mins, and that was right after all the flooding was going on so I expected delays. The office is clean and well stocked. The waiting room has comfortable chairs and couches and plenty of space, so you dont feel crowded by the other patients. I was extremely nervous at first, since Im going to be a very young mother, but the staff always makes me feel welcomed, and they even gave me advice for setting up insurance for my baby and finding a pediatrician.

Gu
Review β„–30

My wife called the Harden Street Columbia, SC Office today to make an appointment...absolutely the worst reception ever experienced. I called the office afterwards to see if I could and received the same treatment...Whoever answered the phone was extremely rude and unprofessional - she actually hung on my wife. If you are referred here by Tricare, DO NOT ACCEPT THIS SERVICE PROVIDER and file a formal complaint with Tricare.

Fa
Review β„–31

I made several calls over the course of two weeks and left several voicemail messages with my contact info asking to schedule an appointment. Their answering machine says that they will call you back within 24-48 hours, but they have yet to return my calls.They also turn their phones off half an hour before their schedule closing time, and your call gets sent to an off-site operator.I have never experienced such a lack of professionalism from a doctors clinic in my life and I dont think I will schedule an appointment with them even if they decide to get back to me.

As
Review β„–32

They are the worst thus far. Its a nice facility with nasty, unprofessional, rude, and an uneducated medical staff. I wouldnt recommend this place to a dog. Not to mention they left a mass better known as a cyst inside of me and I had to find another doctor to have it removed. Shame on these people.. I lost a life trusting these women, yet i was blessed with another one and i thank my new doctor for all that she has done to correct these womens mistake/error. But most of all, she shows and proves that she cares.

Ka
Review β„–33

I was referred to this office by Tricare and after speaking to a receptionist with a bad attitude I immediately called to request my referral be changed. So happy with my decision after reading these reviews......

Ni
Review β„–34

They were very friendly when I was in the office the phone people not so much as to changing appointments and not saying why

Ja
Review β„–35

Very unprofessional!! Rude staff they never answer the phone!! They will have u suffer in pain!!!

Ba
Review β„–36

This place full of ish it should only be for ob patients. Waited 3 months for an appt only to reschdule another 3 months out cause the dr not gonna be there i cant see another dr but its kinda funny when you pregnant they play musical Drs and leave you guessing who you will see when you go back. Yea yall answer the phone now but hell for what yall not helping me none i aint wanna see that dr anyway.

Br
Review β„–37

Horrible! Wait times, same furniture since 08 with my first child literally no remodeling at least since 08 throughout the whole office. u see a different doctor every appointment if u discuss something with one doctor then see another doctor the next time they act like u dont know what youre talking about. For instance Im 35 wks preg one doctor said my next appointment bring my paperwork to get out of work due to stress High demand etc, well I go back with paperwork and was not no I need to go back to work until my due date how unprofessional is that! The doc who said that is gone until mid December and now Im stuck I told my job I would be out now I have to go back. They expect u to go in labor at work 1/2 stars if I could do it

si
Review β„–38

These people never answer the phone at there office so if you want to make an appt your better off going to the office to make an appt.you allways get the answering service for the appt line then they tell you they will return your call in 24 to 48 hours!!!!!!!so your better off going to another doctor!!!!!!!This place sucks!!!!!

De
Review β„–39

Never answer the phone when need to and dont show much of concern !!!

Zu
Review β„–40

Staff is so friendly and seem to really care about ones well being. Very clean facility.

La
Review β„–41

I had the absolute worst experience at this place , I was seen by Dr. Agyenim-Boateng and he was rude and disrespectful. He criticized me for things that were out of my control and refused to do an ultrasound . I have never dealt with someone so unprofessional and uncaring. I refuse to go back to this place and will be transferring to a different doctors office.

Co
Review β„–42

This place is terrible, hours are from 9-430 but been closing at 230 and not able to provide a reason, then claiming they didn’t receive referrals to make appointments. BAD service to family’s the serve

el
Review β„–43

Dr Debra Davis is a Awesome Doctor!! she cared about me and my baby

Au
Review β„–44

I had a referral to them through Tricare. When I called to make my first appointment the lady was rude and not customer friendly whatsoever. I called and changed my referral because that is a terrible first impression of this clinic.

Sh
Review β„–45

This place was beyond unprofessional, the staff was horrible the smell was so bad and lets not talk about the wait 2hrs after my appointment time I just wanted to ball up and cry I do not recommend this obgyn clinic to no one please please please do not waste your time you truly will be disappointed...

Ni
Review β„–46

The worst place ever.. I have never in my life seen such unprofessional folks.. Is this medicine or what. Smh

Sh
Review β„–47

Hated It they wont never pick up the damn phone

Ma
Review β„–48

This place sucks bc they never answer the phone n they slow

De
Review β„–49

Great service.

Am
Review β„–50

Never answer the phone , huge problem for me ::

Jo
Review β„–51

Just poor service just the people at the front desk if they dont like what they do they need to find another job attitudes for just asking when your appointment is i almost went to that place an ask who answered the phone an gave me my appointment an go across that desk Just poor service but i do have an appointment upstairs from them i hope they nothing like them rude nasty folks

Ka
Review β„–52

Never answer the phone!!!!

Ai
Review β„–53

Too time to receive you

Ch
Review β„–54

Waited for hours calling yet no avail

Oc
Review β„–55

Why is medical care very good?

Su
Review β„–56

The employees are very rude

Information
2 Photos
56 Comments
2.4 Rating
  • Address:1228 Harden St, Columbia, SC 29204, United States
  • Site:http://www.ecchc.org/Locations/WaverlyWomensHealthCenter
  • Phone:+1 803-744-0540
Categories
  • Doctor
Working hours
  • Monday:8:30am–4:30pm
  • Tuesday:8:30am–4:30pm
  • Wednesday:8:30am–4:30pm
  • Thursday:8:30am–4:30pm
  • Friday:8:30am–4:30pm
  • Saturday:Closed
  • Sunday:Closed
Accessibility
  • Wheelchair-accessible entrance:Yes
Planning
  • Appointments recommended:Yes
Similar organizations