An absolute joke.So I went in to get therapy. Should be pretty straight forward. Connect with a therapist, free consultation call to feel each other out to see if you would be a good fit for therapy. If it doesn’t work out, get referred to a different therapist. However, here’s what happened. I had to come to the center to get a consultation visit from a nurse not the therapist. Had to pay $50 to sit down for 15 minutes to talk about why I was seeking help. Then I had to come in again to see the therapist. Which I was greatful for, thinking to myself, “sweet now I can get help”. Had to pay another $50. The therapist then sat me down and wanted me to talk about why I was seeking help to see if we would be a good fit. I talked for about 30 minutes only for her to say, “oh yeah I’m not actually that kind of therapist so I would need to refer you to someone else.” Are you kidding? She had my notes from the nurse, knew exactly what my issue was. So essentially all that time was wasted. She then looked up on google who could provide the right kind of care for me. Wanna know how much that visit cost? Costs $95, for 30 minutes and a google search. Later, I get another bill for $270 it doesn’t say anything on the statement what’s it’s for, just I have to pay it. So I now owe UC health $365.60 for some reason? Please don’t waste your time or money. Go somewhere else.

I badly injured my ankle and knee from a terrible fall, my NP had the weekend off, the dr on call doesn’t answer the phone,My injured leg has blown up like a huge balloon, for your own good avoid this place