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Northgate Dental
1016 Middle Creek Pkwy, Colorado Springs, CO 80921, United States
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Iv
Review №1

If dental appointments make you anxious Northgate dental is the best option for you. Talking to the hygieneist Sally is more like talking to a friend and completely distracts you from your worries. Thank you Josh for a great experience.

Ro
Review №2

Wife & I agree, Northgate Dental’s exceptional!Dr. Carter is all about cutting-edge technology, techniques and just the best care & service. Hats off to his highly trained and professional team. Their treatment delivery is simply the best; efficient and caring. Thank y’all so much. Ron & Kathy Marsh

St
Review №3

They were very professional and nice ... even when I was having a bad day. I can also say they have expressed more concern over my dental health than any other dentist Ive visited.

Ri
Review №4

So happy to have found this crew at Northgate Dental. Staff is so professional but they make you feel sooo relaxed (which is important when visiting any doc or having a procedure). They are efficient and certainly know what they are doing no matter which cubicle you are assigned you are well taken care of! Easy for me to say I highly recommend them but more importantly go visit them yourself and be as impresssed as I have been with Dr. Carter and the fantastic staff he has surrounded himself with.

re
Review №5

I just want to say that this place and everyone in it are amazing!! Ive never had a better experience.

Aw
Review №6

Northgate Dental is the best dentist office I have experienced. Staff is always positive and courteous, and my questions are answered thoroughly. Having Melissa as a hygienist has been a support for me. She always make sure I am comfortable, and provides excellent service. She really cares. Her knowledge and expertise help me maintain good dental health.

De
Review №7

Sally is an amazing EDDA! She made me super comfortable and at ease during these stressful dental procedures! Would def recommend coming here to see her!

Lo
Review №8

My husband and I have been going to Northgate Dental since 2014. I am so thankful to have found such caring and professional people for our dentistry needs. Yes they have a beautiful facility, but we have found so much more than that there. I have always been greeted by a friendly and professional front office staff. Shelly, Tommie, and Marissa are all amazing. Dr. Carter is the absolute best at what he does. He always gives me quality consultation time, is caring and professional, and is thorough in every step with his dentistry skills. He has state-of-the-art equipment and methods. I had such a mess of 30+ year-old fillings that he helped re-construct to the most beautiful smile today. His dental assistant, Bev, helped walk me through long procedure days and cared for me the entire time. Now Im proud to smile and take pictures again. Ive had a couple of emergencies occur, and the staff has called me right back. Dr. Carter has always fit me into his busiest days, and I appreciate that very much in a dentist. He always calls in the evening to check on how Im doing after crown-work procedures. He works very hard for his patients I, without a doubt, would recommend Northgate Dental to anyone I know.

Am
Review №9

I’ve always faced anxiety when it comes to the dentist, so finding a dentist that will help me overcome the anxiety as well as complete treatment at a high quality level was hard to come by. From my first visit to all the following visits, everyone has been very friendly, understanding and helpful. For some it may come a little more expensive but in all honesty it’s been worth it. They’ve created a dental treatment unique to my needs and continue to help me improve my dental health. I will continue being a client for sure!

Jo
Review №10

Our whole family is very pleased with Dr. Carter. He is professional, friendly, and knowledgeable about the latest in dental techniques and research. The front desk staff is so kind and friendly, and responds in a timely manner to phone calls and emails. The whole staff goes above and beyond to make you feel comfortable and they address any concerns you have. A+

Je
Review №11

Melissa was amazing at cleaning... She was very thorough and awesome at what she does!🌼🌼🌼🌼🌼

Je
Review №12

A dental team-not a dentists office. As a first-time patient, I was unsure of what the experience might be. I found consistency. Each team member was focused on me as their client and worked to make certain my needs were met with professionalism, enthusiasm and a great smile. Yes, it is more than a dentists office.

Ke
Review №13

I had my first visit at Northgate Dental today with Melissa. I was educated about my periodontal disease and how to treat it. I felt they really cared about my prognosis and gave me the tools to succeed in the treatment.

Ke
Review №14

What a wonderful experience! I will definitely refer family and friends to Northgate Dental. I have bad experiences in the past, but it was the exact opposite here. Dr. Carter and his entire staff are wonderful! Very professional, informative, friendly, and happy to be working there! The facility is beautiful and seemed more like a Spa then a dental office!. I even enjoyed my favorite Netflix show during my procedure!!

Ty
Review №15

Staff is wonderful! I’ve been there for stuff as simple as a cleaning and have had other procedures performed. Every time I’ve been greeted with great service at the front desk and have never had any issues. Marissa at the front desk is extremely helpful and has made setting up my appointments a breeze! Definitely recommend

Da
Review №16

I recently had my teeth cleaned here (after not going to a dentist for almost two years) and man, did they do a wonderful job! I was able to complete all of my paperwork online, so when I arrived for my appointment I was almost instantly taken care of. Front desk staff were very polite and offered me coffee/water when I arrived. Melissa performed my cleaning and definitely did an amazing job! After not having a cleaning in two years I was nervous, but she was so gentle and got me out of there so fast! I will definitely recommend you all to everyone I know, and you surely have obtained my repeat business. Thanks again!

Ry
Review №17

By far the best dental office I’ve ever been to. Both doctors go to extended measures to make sure you are comfortable and truly care about their patients. I’ve always struggled with dental anxiety but I actually look forward to my routine hygiene appointments! The whole team is extraordinary from the front desk to the assistants in the back. Will always recommend.

Ri
Review №18

Very professional and thorough. I had to have all four wisdom teeth pulled at once. They made me feel very comfortable for the procedure as it was my first time going under. Thanks to all of the staff!!

Ir
Review №19

The best dental office Ive been in! Great experience! Very professional and accommodating. If you dont enjoy going to a dentist, this is definitely a place for you! Staff is very friendly and caring. Dr. C. did an amazing work! Thank you for all your help!

De
Review №20

Top notch dental practice. I’ve had a lot of work done on my mouth and I’ve been to dentist all over the country. Northgate dental gets an A++++. Staff is professional, caring and attentive. Even got a follow up call from Dr Morgan later that evening to see how I was doing. I have more dental work to be done and will definitely be returning to Northgate dental.

Da
Review №21

If you hate going to the dentist, youre going to the wrong place. And feeling that way can cause you to neglect your dental health.Northgate Dental is not like any other dentists office. Youre treated so well that you actually enjoy appointments... and look forward to seeing your friends there! Plus your teeth are well cared for – they know their stuff!Theyre pretty far away from where I live, and there are a ton of closer options, but I wouldnt go anywhere else. Totally worth it.

Ta
Review №22

Friendly staff and great service. Ive always hated going to the dentist but they have little touches to make you feel more comfortable. Would definitely recommend

Mi
Review №23

I hate to leave negative reviews because so many times its just human error or a bad day that happens to us all when things go awry. But, my experience at Northgate Dental seems wrong to me and heres why.Due to a change in insurance coverage, I need to find a new dentist. So I tried Northgate Dental. In just 6 months from my last dental appointment, they said a cavity developed and some kind of disease that has already compromised the bone! I wondered how this happened in a mere 6 months. And to boot, the dental hygienist communicated these diagnoses to me and gave me the cost estimates for them (over $1,000 after insurance paid) before the doctor could even see me. I decided to get a second opinion at my next dental cleaning with another dentist.I just went for that second opinion and theres no cavity on that tooth, and theres no disease, and my bones are healthy. He showed me why on the X-rays so I could see for myself. I think I found my new dentist!

Ke
Review №24

Updated:I was concerned the day prior to my appointment that my lack of extra funds would be an issue as eventually I need an implant. Met with the DR and all was fine and he understood. He was very nice. My dental hygienist started off being quite lovely but seemed to get very miffed when I didnt want to pay 22 bucks for some special toothpaste. The scheduling gal was a little rude to me when I told her my husband would not make it Monday morning. This was a Thursday, plenty of notice. Finally, I dont mind leaving a review and being requested to- but the offer of 5 bucks is not necessary. :) Please kindly dont bill me for any special items as I was not informed anything special that would be considered an extra cost prior to being done. IF YOU HAVE GREAT INSURANCE & CAN AFFORD A BIT MORE...THIS IS THE PLACE TO GO. :)

We
Review №25

The Northgate Dental staff is consistently efficient, friendly and highly courteous. The technicians I have worked with - over several years - are well trained and open to all questions I have surfaced. And their answers are candid without attempting to present any hint of upselling products or services.Dr. Carter appears to maintain high standards in using the latest proven technologies in periodental cleanings, X-rays and manufacturing crowns.I am personally confident, comfortable and very pleased with Dr. Carter and his staff.

Sc
Review №26

Wow--what can I say that would accurately describe my experience. Since I was young I have had a deep seeded phobia about the dentist, but the staff at Northgate Dental has been amazing. From the very moment I walked in the door the first day, the staff has greeted me and made me feel so comfortable. Everyone there is warm and welcoming and thoroughly answered all my questions and concerns. I actually look forward to going to the dentist now. Thank you Northgate Dental for giving me my smile back.

Je
Review №27

This was the best dental experience I’ve had. They were able to squeeze me in last minute and take care of my issue. I was treated with first class service from making the appointment to checking out. I’ve found my new local dentist

Ca
Review №28

I went here while I was living in Colorado Springs. I first have to say that the staff is amazing! Very nice and so friendly. Doctor Carter is the best dentist Ive had my whole life. I had a lot of work done, and I mean A LOT (weeks upon weeks of coming in), and I didnt feel a bit of it. I would highly recommend this dentists office to any family or friends.

Ja
Review №29

The staff at Northgate Dental is top notch. Theyre not there just to get you in and out of the seat, they take the time to get to know you, your family and how to best make you comfortable while being at the dentist office. Id had plenty of bad experiences in the past with dentists and my last experience with Northgate Dental getting 7 cavities (yes... 7) filled made me a customer for life because they took the extra time and effort to make sure I was comfortable during the procedure.

Sa
Review №30

The front desk staff are extremely rude and unprofessional. This has absolutely nothing to do with their policy or terms of keeping appointment times or insurance matters. This is a separate issue all together. It has to do with having basic customer service skills and being polite.

Te
Review №31

Top notch work and service. Literally zero pain during my root canal. Entire staff made sure I was comfortable with all aspects of my visit. I will continue to use their services and recommend all my friends and family do the same.

As
Review №32

Love the staff and doctors here. Everyone is kind and very respectful. They even fixed issues I had that were caused by another practice!

Te
Review №33

I am beyond grateful for the staff, and Dentist! From the time I made contact by phone to walking in the door, I was greeted with a friendly welcome all the way around! The office was beautiful and felt warm (like home). I was squeezed in to such a busy schedule as a new patient with a semi emergency with open arms! This is my new Dental office! The end of my visit, had me sold with the silver platter of goodies, but not to forget I love my smile 😁 Thank you North Gate Family!

Mr
Review №34

To the owner response, what are you even talking about? If you dont know who I am then why in your last response did you state you sent me a letter in response to my complaint with your office? Calling customers hillbillys is not good dental office etiquette. The front office staff thought it was okay to be excessively rude to me upon my second visit for no reason. I was not greeted or even looked at when a young blond girl walked over to the counter and dropped a clip board in front of me. Without looking at me or saying hi, she demanded a signature. I was confused, and she looked at me and said I need this signed. This form was not even for me to sign but maybe she would have known that if she had looked at me or greeted me with common courtesy and professionalism. I was taken back by her rudeness and sat down after signing a form I was not even supposed to sign, which later needed to be corrected. I heard whispering among the front desk staff at which point the young blond girl said in a loud and carrying manner, and I quote, I aint afraid of hillbillies. I am assuming due to my recent tooth loss, which is related to an autoimmune disease, which I am sure seemed like a fair insult. Bravo for creativity and meanness coming from a dental office. What an ugly way to behave toward anyone, and for what reason? The lack of professionalism is an embarrassment to the field. All I did was walk through the door to bring my child to an appointment. This is how they treat their customers. I still have no idea what I could have done to deserve that treatment. Then to question why I might be upset with their unprofessionalism and insults is beyond comprehension. I guess I need to be military on a special day to be treated with common courtesy or decency, according to the owners response. Totally beyond acceptable behavior. Owner felt it was beneath him to address my concerns with his staff’s behavior. The front desk staff are some of the worst human beings I have ever met in my life, given their unwarranted ugliness. Clearly they are handpicked by the owner for “quality and consistency.” By their response to my 1-star review, someone is clearly off in left field and out of touch with reality. Totally and completely unprofessional. I had just left a simple one-star review but after that nutty owner response, I felt I needed to explain myself and let others know what I encountered and how horribly humiliating and degrading dealing with this office was. I did try to have a conversation with your office about this treatment and was asked to go somewhere else, which believe me was already on the to do list. I am beyond disgusted. Have a nice day and may God Bless you.

Ja
Review №35

Dentist was great but highly overpriced if you dont have dental insurance or mediocre coverage

Ju
Review №36

The best dental experience I have ever had. They are so nice and so professional at the same time. They now do same day permanent crowns which is fantastic. It is so nice to not have to worry about wearing temps and then going back in to get the permanent ones in. Dr. Carter and his staff are the best!

Ca
Review №37

I have extreme dental phobia and if it were not for Northgate Dental and their sedation dentistry, I probably would not be able to go to the dentist. We have been going to them for many years now. I feel that they always know the latest in dentistry. Recently I had to have a crown replaced and the new one was made while I waited rather than having a temp crown put on and going back 2 weeks later for the permanent crown. How nice! They know my husband and me and we are not just numbers. They are very kind and patient with me which I really appreciate. They really are the best in every way.

Do
Review №38

Dr. Carter and his team are truly exceptional! Every visit is a top shelf experience…two thumbs WAY up! Chelsea is one of the best hygienists around…the genuine concern for her patients is immediately evident.

Sa
Review №39

Absolutely love this place! Theyve always taken such good care of me all the way from basic cleanings to getting permanent crowns put in. They seem to work so well together and come across as one big happy family which is a wonderful atmosphere to be in. Their new building is beautiful too...very welcoming and comfortable! Between the building and the atmosphere they put off its a very comforting place to be especially if you are nervous or scared After every visit I feel great about my smile and its all thanks to them and what they do! Highly recommend NorthGate dental and I couldnt be more grateful for everything theyve done for me!

M
Review №40

Wonderful group of people that treated my wife as the most important person in the world! Each every employee was kind and considerate and very customer centric.

Br
Review №41

Friendly, professional staff greet you, knowledgeable hygienists perform comprehensive tests and work, and the dentist will answer your questions. Prices are discussed at the end of the session with clarity. Very impressed with the whole operation!

Em
Review №42

This is the BEST dental office I have ever been too. I have had a bad experience at a different dentist and so I came in very nervous. They are all very kind to me. Didn’t try to do anything that I asked them not to do. They talked over everything before hand and made me as comfortable as possible. I am very grateful. I would recommend them to everyone!

Di
Review №43

Great place! Doctor Carter and the staff take the very best care of you!

Ch
Review №44

I love that Northgate Dental personnel see me as a person. I used to tense up from the word dentist but my blood pressure has been falling to more normal levels with each visit to Northgate. From the time I am greeted by name with a smile until I am given my tray with a hot washcloth, mouth rinse, chapstick and Spry mint, I feel pampered. All treatments are discussed in detail and while being treated they are always interested in my comfort.

Mi
Review №45

Dr Carter and his staff are the epitome of dentistry! very knowledgeable staff and a very friendly environment. i would definitely recommend !!!

Ko
Review №46

Billing is a mess, front desk is lazy, including the manager. The negativity among those upfront seems almost like a satanic cult. They seem to be empowered by negative behavior and conversation. Just puts people off. Very uncomfortable. I feel bad for the good people who have to deal with them everyday.

St
Review №47

Because of Dr. Carter and his entire staff I love going to the Dentist, yes I am now “That Guy”.How can you not be, when everyone greets you with a genuine hello, the office is so welcoming and the staff really cares?Thanks Doc… I tell everyone I know, I love my Dentist!

Ke
Review №48

Dont go this established bunch of crooks, way overpriced and the dental plan is a SCAM, they lied about my wife having four cavities, she went for a second opinion turns out she only had one, Also they will Con you into treatments that really you dont even need, buyer beware. Ill be reporting this established to the BBB!!!!!

Br
Review №49

Im not a fearful person, but after my last 2 dentist visits, I just havent been back to one in years. I let the staff at Northgate know that I was a bit of a baby when it came to work in my mouth. The staff was extremely kind and professional. At no time did I feel like I was rushed, or impeding on their work day. Communication between staff was superb, it may seem trivial, but they use headsets to communicate, which is definitely effecient when you see it in action!Bottom line, hands down the #1 best experience I have ever had at a dentist office. Highly recommend you give them a go!!

Hu
Review №50

First-class operation.

Br
Review №51

The kind folks at Northgate Dental are amazing. From the moment you walk in, to the moment you walk out...you are treated with kindness and professionalism. They go the extra step to make sure that the patient is informed and comfortable at all times.

Do
Review №52

Whoa what an experience! Highly recommend! A real class act 🤪

Er
Review №53

Dr. Carter and the whole staff at Northgate Dental are very professional and caring. I feel that I am getting top notch service and dental care. I would highly recommend them to anyone!

Br
Review №54

Dr. Carter and his staff is always so welcoming when I go in there. My appointments are always on time and I never feel like I HAVE to go to the dentist. Such a great experience time after time!

Me
Review №55

This office is spectacular. Never have I been to a dental office where I am treated so well. Any minute problem or concern, so many staff are there to back you up and help make your experience wonderful. Very impressive!

Le
Review №56

I feel very comfortable at Dr. Carters office. The staff is amazing, and I always feel welcome and appreciated. They take great care of me and my teeth!

Ma
Review №57

Northgate Dental is a beautiful office. We were made comfortable walking through the door while being offered something to drink. All the staff is very professional, knowlegeable and warm in their interactions with the patients. Since we had filled out our paperwork online, check-in was painless! Dr. Carter is very proactive in your dental care. All my other dentists approach was lets wait and see which has caused me some real dental issues. I hope to have all my problems fixed by Dr. Carter and his staff. Thank you!

Be
Review №58

I have a terrible fear of going to the dentist, so I put it off for as long as possible. I heard about Dr. Carter from an Endodontist at our church. I must say in all of my 50+ years I have never had such a pleasant experience. From those who greeted me at the front door to Dr. Carter himself, I felt at ease. The staff thoroughly explained all of my options for anesthesia and reassured me each step of the way. While being completely professional, everyone was kind, gentle, and unhurried. It was truly pain-free in every way. Thank you Dr. Carter and staff for restoring my trust in dentists :)

Jo
Review №59

I have always had an outstanding experience with Dr. Carter and his staff at Northgate Dental. Fillings have always been painful for me, but not any more after I started going here. Also, I was afraid of going to the dentist as most people are, but not any more. Dr. Carter is really nice to call after an appointment to see how Im doing and his staff are very friendly.

Br
Review №60

Extremely good-natured and efficient dentistry. Ive had issues with my gums for my entire life. This is the first dentistry where I have seen improvement in my gum health.

Va
Review №61

Everyone in this office is great!! The professionalism level in this office was beyond my expectations. If you visit this office you will love going to the dentist ; )

Ti
Review №62

Dr Carter Is Detailed & A Great Listener🤗

Bi
Review №63

When I made an appointment on 7/10 I explained that I had a missing front tooth and wanted to get options on what could be done to replace the tooth along with estimates on the cost. I was told that I would meet with Dr Carter on 7/17 and the email appointment confirmation I received on 7/12 said my appointment was with Dr Carter. During my appointment on 7/17 I never saw Dr Carter. Instead I met with one of the office staff who told me that I would need to schedule an appointment with Dr Carter who would provide a comprehensive dental plan. The earliest appointment I could schedule was 8/8. As a result I waited a week with a missing front tooth and received no information. I am very upset for being misled on 7/10 when I was told that I would meet with Dr Carter on 7/17 to get options and costs to replace my missing tooth. It seems that Northgate Dental is more concerned with selling a comprehensive dental plan than taking care of their clients immediate needs.

B
Review №64

Comforting atmosphere. Sally and Dr Morgen are an exceptional team.

Ke
Review №65

I had some major dental work done and am very afraid of the dentist but Dr. Carter and his team are excellent. Really helped me with my fears and am not afraid to go back to them. Thank you for taking such good care of me!

Co
Review №66

Beautiful office and Amazing Staff. Professional and caring.

Br
Review №67

Dr. Carter and his staff are wonderful!!!! I have a fear of dentists and they are very kind and helpful and always put me at ease. I have been going since 2007 and will be with them a long, long time!!!! Thanks, guys!!!

Re
Review №68

I have VERY high dentist anxiety but Dr. Carter and the staff at Northgate Dental really treat people with compassion and understanding to reduce that anxiety and make you feel comfortable. by far the best dentist ive ever visited!

Gr
Review №69

Been a customer for years. Very good experience everytime I go. Id highly recommend.

Do
Review №70

I chose Northgate because of what I had read on other sites about Dr. Doddsworth and the sedative dentistry. My first appointment there was comfortable and I felt good about returning. I have now had 5 appointments for a tooth that should have taken 2 and I am EXTREMELY disappointed with their level of care. I will not be returning back to Northgate regardless of their cushy atmosphere.

Da
Review №71

Staff is always professional and friendly.

Co
Review №72

This place is great...everyone treats you like they have known you your whole life! I really appreciate their great customer service!

Da
Review №73

Very warm and welcoming. Have a huge phobia of going to the dentist but they made sure I had a stress and pain free visit. I felt like I mattered as a person and my needs mattered to them.

Ka
Review №74

Gave me wrong information to keep my business. Northgate Dental no longer accepted my insurance. However they stated they would submit my claims for me. They neglected to inform me this would be all out of network.. When I called them on this, she stuttered Oh, I thought I explained this to you. NOT.

Ka
Review №75

I have very high anxiety about going to the dentist. They really are awesome about helping me through my appointments and keeping me calm.

Ca
Review №76

LOVE LOVE LOVE these guys!! I grew up the 9th of eleven kids and going to the dentist (we called him Dr. Hurt) was a dreaded experience. I now almost look forward to going b/c he & his Staff have my needs and my comfort as their #1 priority. For the naysayers I say: Create a RELATIONSHIP with all your medical providers---Dentists, MDs, DOs, NPs, PAs, Chiropractors, Accupunturists, Optometrist, Opthalmologist, etc,---so that when a crisis occurs you have someone on your Team. Love the warm towel on the silver tray!!!

Ke
Review №77

See updated review.

Information
67 Photos
77 Comments
4.4 Rating
  • Address:1016 Middle Creek Pkwy, Colorado Springs, CO 80921, United States
  • Site:http://www.northgatedentalcare.com/
  • Phone:+1 719-488-2292
Categories
  • Cosmetic dentist
  • Dental clinic
  • Dental implants periodontist
  • Dental radiology
  • Dentist
  • Denture care center
  • Emergency dental service
  • Orthodontist
  • Teeth whitening service
Working hours
  • Monday:8am–4pm
  • Tuesday:8am–3:30pm
  • Wednesday:8am–4pm
  • Thursday:Closed
  • Friday:Closed
  • Saturday:Closed
  • Sunday:8am–3:30pm
Accessibility
  • Wheelchair-accessible entrance:Yes
Planning
  • Appointments recommended:Yes
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