The gym has been recently renovated and upgraded with some great new equipment, well worth the money can’t beat it ! Love this place

Great gym with a wide variety of equipment, classes, weights. I cant even think of a section they dont have! By far the best Golds location I have been to.

Definitely not military friendly. To just do the one day pass you need to be VA Resident. No exemptions even if you are stationed here.Would give it 0 stars but can’t.

This place is very inconsiderate. I have been a membership of golds gym since 2009. I was a member here for two years. I called them in sept 2020 to say I need to cancel my membership, that week I got covid. I could not go into sign paperwork work. I called to ask if I can do something virtual or electronically. They would not give me any other options. They said I had to come in and that was their rules. However I had covid. I went in when I got better two weeks later,but the owners still continued to charge my account for 5 months after, without me knowing. Now its in collections. This is unethical! The owner refused to care or work with me. Im disappointed on how this gold gym operates.

This gym is the best in RVA area. Bathrooms are ALWAYS clean, no equipment is out of order anytime, the staff and management are very professional at the same time friendly and value their clientele. You will love it.

All the equipment you need. Theyve recently renovated as well and make perfect use of the space to maximize the floor. Very rarely overcrowded to the point it impacts your workout, even at peak hours. My favorite Golds in this franchise/region.Edit: I’d give this place 6 stars if I could. They’ve renovated the place to add space for every kind of fitness. They even got more plates to account for the new equipment!

Staff is polite and professional. Competitive pricing for the area. Decent equipment and convenient to tri-cities.

Does not honor free pass. If this is the case you should not offer it on your website

If I could rate this gym 0 stars I would.The communication is horrible between customer and management. We’re in the middle of a pandemic and they refuse to cancel my membership except between the hours of 10-5 Monday through Friday. Cool... during business hours in which I have a full time job and can’t go to the gym. I also no longer live in Virginia where the gym is located and they refuse to cancel over the phone. I’m not going to drive 4 hours to cancel a gym membership.They also refuse to refund me the monthly charges that were applied April-June and the yearly charge even though it was applied in April DURING A PANDEMIC WHEN THE GYM WASN’T EVEN OPEN!!!!

Its a decent place with a variety of equipment. It takes a long time to fix broken ones. They only have one tire for flipping which is a huge disappointment. Im sure American family fitness has a few. Can we get some tires out back to flip for real. Its two stars because the staff is awesome and the fitness trainers Moses and Gee are excellent. Dont lose them

Ive been trying to cancel my membership as of 9/2020. Ive called the gym and was told to come in to cancel. I came in and they told me I would have to comeback because that person is not there.After telling them I was leaving country, I was then told to send in a letter. After the email and a letter Im still getting billed. If you may have to go over seas or go out of town alot do not get a membership at this gym. Unlike other Golds gyms in the US this one is not ran the same and you cant cancel

A dirty place all around. Tried to cancel membership and they will not, now want a letter sent in. I emailed starting in May, called when they opened they said to come in person. Went into the place and they only have that one person between 10 and 5 to cancel. Who was no where to be found and didnt know when she would be back. Mind you it was mid day around 1. I can see if it was a normal world theses days. The world has changed and this place needs recheck its processes. No wonder they are bankrupt.I see I not the only one having or getting the runaround. Seems we all need to get our attorney involved. I filled my complaint with Attorney generals office. Sure hope others will follow. Also going to call the news channels if I need too.They will probably respond to this like they care but do not. Please know you sign up they will force you to keep paying.So it seems they dont read either.. I clearly state I have been in to the colonial heights branch to cancel but they refused. I also contact Shep the manager both email and phone. So wonder who is writing on Golds behalf as it seems communication isnt something they know about

I love this gym, I have been a member for over 4 years now and I keep coming back because the quality matches the experience. You pay so little but you get so much out of it (life is what you make it). I see some people have complained about lack of equipment that is available found at other gyms but you would have to pay a higher price point for those additional wants. I am satisfied with what is offered despite the pandemic interfering with the ability to exercise normally (but that is out of the company’s control.) I also feel that the staff is professional and well trained and the manager has taken his time to ensure any of my concerns were resolved, big or small. I appreciate all that I have gotten out of Golds Gym and I will continue to be a member for as long as I am able. There is no other gym I would rather be. (Unless they got a pool :)

Same problems as others recently. Decent facility, absolute terrible management and cancellation issues. Military, PCSing to another state, sent a registered letter that had to be signed for since management was never there to cancel in person. Management said they never received the letter. Would not respond to emails. Had to call every 15 mins for hours on multiple days just to reach billing manager Valencia Valentine who is the only person who can cancel. MILITARY DO NOT join this gym especially, they will rob you of an extra $60-$100 when you leave because they know you will most likely not PCS back to Virginia.UPDATE:Still being charged by Golds months later. See attached photo and lies from the owner.

Spacious gym with nice equipment and open 24 hours. Highly recommended.

I have been working out most of my life and joined other fitness centers. I am 59 and was skeptical of this gym. So many equipments and modern. Decided to give it a try. I love it here in Colonial Heights Va. They have a cinema if you like some space or motivation to workout. I love the bike with a screen to ride trails which makes workout fun! New modern equipment for cardio that burns calories. Trainers will help at all times. Give great advices and want to see members meet their goals. Here is not a fad but a lifestyle. I am actually having fun while working out and do not need to motivate myself as hard anymore. Former Marine and know this place is great for our military men and women.

Great gym, temperatures are kept comfortably cool for cardio, humidity is extremely well controlled. But please, can a designated enclosed room be established for employees to eat their breakfast so that food smells from the front desk and personal trainer station doesnt nauseate members while exercising? Peanut butter, oatmeal, and bananas smell delicious any other time, but not while exercising! ☺️. Also please investigate the low water pressure in the womens locker room showers. Everything else is excellent, thank you!

Decent facility. I would recommend not to sign up because they will add to the difficult challenges of trying to PCS.The staff is no help and management is not present during their posted duty hours.

It’s honestly not a bad gym environment, however I give two stars for how shady they have acted when I’ve tried to cancel my membership. I called up there to see about cancelling and during a global pandemic I am told I have to come to the gym in person to cancel. I go to the gym to cancel around 6:30 pm Thursday evening bc I work 9-5 hours. Upon arrival I am told I cannot cancel any times except from 10am-5:30 pm Monday-Friday, which was never stated to me when I was told I needed to come in person to cancel, and two is conveniently right in the middle of most people’s work day. After it was determined I would most likely not be able to make those hours, I was told if I wish to cancel I need to send a “certified letter detailing why I am cancelling”. I don’t know, but it seems to me they want to make you jump through quite a few hoops to simply cancel a membership and does not seem like proper business practice. My attorney will be in contact tomorrow to question these demands further and see if it is apart of the contractual obligation. This gym isn’t a bad gym, but these sort of shady practices ruin any positive experiences.

Go to American Family! I got an offer for a week trial, so I stopped by to check it out since my contract at American Family is coming to an end, and wanted to see if I should go to Golds. Service was terrible the counter associate had someone named Hunter come talk to me, I told Hunter my situation of thinking about joining there gym cause I liked that they offer tanning and the massage chairs that I wanted to check out to see if it was worth me switching. Hunter filled at my guest card and I asked to try a session of tanning before I worked out. Hunter told me that tanning and massage chairs were only for paying customers, and that I would not be able to use them. At that time I told Hunter to keep the pass that obviously I need to stay with American Family since the whole reason I had an interest in checking out I was being denied unless I paid... so guess I’ll keep enjoying my gym with great customer service, sauna, pool, and they’re voted best- American Family!

It is my greatest pleasure to write this letter of acknowledgment for a couple of your employees of whom Ive had the most pleasure of meeting and training with. Evan and Moses was extremely courteous and professional and I commend their impeccable customer service qualities and training capabilities. The attention and care given to me by each of them was insurmountable! Your team went above and beyond to meet my wants and needs and  theyve exceeded my expectations!I look forward for a year & more of transformation with them!!!Respectfully submitted,One HIGHLY SATISFIED trainee

Golds Gym - Colonial Heights location is a great place to workout. I have been a member for over a year and a half and felt welcomed the moment I walked through the doors to join. I especially enjoy Body Pump with Hannah! I know that I have gotten an awesome total body workout when I am done. In addition to Hannahs class, I also enjoy taking Michelle and Teresas classes. I only wish they had more class times available and a bigger room!

This gym us by far the best gym Ive ever visit. My first time there was amazing, and the staff is even better. Brandi has to be the best employee there. She gave me very good directions to the equipment needed for my workout. Even gave me tips to better my form and get more results. By far my favorite.

I really enjoy going to Golds gym in Colonial Heights. All of the staff are friendly and always greet me when I come in. I love taking the Body Pump and Body Attack class taught by Hannah. She does a great job teaching. She is an inspiration to everyone in the room when they see her energy level and excitement to teach the class. I am amazed at the number of people waiting to take her classes, you have to get there 30 minutes early if you want a spot in Body Pump!All of the other instructors are fantastic as well, Michelle and Teressa do an excellent job teaching.

Evan from compel fitness has been a great support for helping me achieve my goals. Having a great trainer is what helps me be successful. If you need nutritional and fitness needs this is the place to go! The employees at Gold’s are always great when I come in and I’m glad I chose this gym!

When I think of great service and commitment of bettering you, I think of the extraordinary staff of Compel Fitness. The one on one experience that Ive had with Sam, G, and Forest is top notch! They truly believe in their customers and they show it in compassion, encouragement, and above all else super sets. And a lot of them. If you are looking for an amazing one on one experience of bettering yourself and getting in shape, Colonial Heights Golds Compel Fitness staff has it!

Every time I enter golds gym I am greeted very kindly and energetically! Ashely Shaver introduced me to this gym and has always been a great help to me! She has great charisma, character and a great sense of professionalism. Thanks for always providing an awesome workout environment!

Compel fitness has been amazing during my time using their personal training. The staff is super supportive (especially Evan & Sam) and knowledgeable. I definitely recommend using compel to help reach your fitness goals!

I have been a Golds Gym member for over a year. When I come in the staff is very friendly. Hannah Mills is a great trainer and very enthusiastic. Hannah knows her routines and keeps you motivated. Looking at her keeps me going and inspired.... She is in great shape and is always giving advice on health and fitness. While in class all I need to do is focus on her and my energy just pumps in and I want to keep going. Great motivator!!!

My husband is military and received orders to move out of state. Last thing on my mind was cancelling my membership before moving across the country. I called Golds Gym to cancel and was informed rudely that it wasnt possible to cancel the membership over the phone and that I needed to come in person to cancel. When I told them I am out of state and will not be returning I was informed I needed to send a certified letter with my name and birthday on it. All things I can provide over the phone. Im not trying to start a membership Im trying to end one. It should not be this difficult.

Being that I am serious about my health, Ive tried every gym possible. Some have decent employees and some have employees than are simply there to collect a check. I came to Golds Gym and the front desk worker Brandi was very welcoming with her radiant smile and helpful advice. This creates a standard that is unparalleled in gyms. Brandi was very knowledgeable about what was offered at the gym and even helped me with choosing the best time to come and workout. Best employee there!!

This gym has some quality equipment and a great staff. I know that when ever I have a problem I can count on the the front desk associates to help me out especially Ashley. She works hard to make sure that the guess are taken care of and that all new members are shown the same respect as the members who have been there since its opening. I can always count on her when I have a question or problem that needs to be addressed. The equipment has gotten better over time and I enjoy spending my free time making a better, healthy life for myself.

I love golds gym in Colonial Heights! The workers/Trainers are great, always greet you walking in or out. Easy to sign up. I love the variety of machines they have, also the TVs! Very comfortable atmosphere to workout in!

I travel for work, I’ve visited most Gold’s Gyms as I have a nationwide membership. Upon arrival I was told that I would have to call my home gym to confirm that I was a member. Never had to do that even at franchise locations. The girl Kiana at the desk was very rude and didn’t even call the gym to confirm herself she said I had to call and hand her my cell phone which makes absolutely no sense. I could have called anyone and told them to confirm my info. Why would t she look up the club and call? Then she tells me she needs to keep my identification. I live in Florida and I’m not handing someone my drivers license if I’m traveling. She was very rude and passive aggressive I would not recommend this gym to anyone.

Went to cancel membership and manager made the remark of giving up on myself and didn’t want to put in the effort when I was actually moving over to planet fitness, management is very rude would not give them the time of day

Good gym with a wide variety of options for either and machines. Biggest thing Ive seen they can improve on is their trainers (not their ability) but consistently have seen them with clients where they pull out a bunch of free weights and be other equipment in a busy area and when theyre finished just walk off and leave it all over the place. If the employees wont even rack the weights how can you expect the members to do any different from what they see. Also, more than two stalls in mens locker room. Two stalls but 5 showers that maybe one person at a time uses. #moretoiletsplease

I went in October for a month. The membership was supossed to be for a month only yet here I am 9 months later still be charged for an account that hasnt been used since October. Ive mailed in multiple cancellation forms and somehow they never receive them. Still dealing with this issue today and Im just told mail in the cancellation or come to the gym. I love nine hours away so I cant just simply go to the gym.

I have really enjoyed being a member of this location. The gym is always nice and clean, with plenty of equipment to choose from. The cardio cinema is one of my favorite spots to go to work out. The staff is always friendly and helpful, especially Ashley Shaver. I havent tried any of the classes yet, but hope to visit some of those soon!

I signed up a few months ago and due to my very busy lifestyle have only been twice, I came in to give my 30 day notice and cancel where another young man( I unfortunately did not catch his name) intruptes who I was originally speaking with and gave me the worst customer service I’ve ever received. He was quick to inform me of my poor life decisions and explain how it’s my fault I work a 12 hour shift and take care of my 4 dogs and just do not have the time to leave them again after being gone for 12 hours already and Notify that I needed to go to the branch I originally signed up at to cancel. HIGHLY do not recommend Golds Gym.

Ashely at the front was very helpful. Great tour good info. She answered all our questions and was very clear with everything. Didnt push us to get a membership, but we did any ways! Look forward to working out there and my daughter playing at the kids club.

Im in town for a month and really needed a consistent gym to workout in BUT without a contract. Evan greeted me and promptly assisted in getting me signed up for the duration of my stay. I truly enjoy working out here and the staff go above and beyond to provide EXCELLENT customer service.

Love golds colonial heights. I go to this location for its cleanliness and organized free weights. One employee Aaron specifically stands out always very friendly and provides a positive atmosphere for my work outs.

Been a member of the Colonial Heights Golds Gyms since 2012. This branchs managers and staff have always been very professional and helpful. The gym itself is very well laid out, lots of new equipment and you always get a great workout there. Always a pleasure to go there!

Absolutely love this gym! Ive been coming here for over 5 years and could not imagine ever leaving. Such a great environment with so many encouraging and motivating individuals. Their staff is awesome and so helpful, especially Ashley Shaver! Golds Gym in CH is basically my second home!

I recently started going to the gym, very unsure about the whole gym atmosphere. However the atmosphere at golds is very newbie friendly. Ive never felt like i didnt belong here. The gym is always clean and the equipment very user friendly. Tammy and Aaron stand out specifically and make me feel right at home.

The price is amazing for all the equipment they have. People and staff are friendly and supportive. Cant ask more from a gym. Glad my friend Aron Bishop recommended me to this place.

My husband and I are from PA and were in town visiting family and wanted to get a work out in. Luckily for us there was a location just miles away! When we arrived, we were greeted by a peppy blonde named Ashley Shaver. Having been new to the Colonial Heights location, Ashley showed us around and we felt like we were right at home in our PA gym! Thats why we love Golds Gym - their staff in top notch and always willing to go that extra mile!!

A great facility for improving your health!! I am really loving Golds Gym! Very clean environment, friendly staff & wonderful perks that makes the Gold membership well worth it!! I am excited to continue my path for a healthier life at Golds Gym!! A+++++ 1000%

Meets all my fitness needs

Ive been coming to this gym since July and I had nothing but a great experience with golds gym staff. Especially Brandi , Tammy and Aaron. They have always helped me out and encourage me to do better. They have great personality and nice smiles. Keep up with the good work .Much respect,Sugarbear :)

Gym is nice, clean, and welcoming. My favorite parts about this gym are the classes and instructors. I especially love taking Body Pump with Hannah. Shes enthusiastic and her energy is contagious-makes me wanna come back every week!

Excellent Gym environment and staff. Staff has worked with me through a military move and you can tell they are appreciative of their military customers. Will definitely renew membership with them the next time I am at Fort Lee!

I had the best experience with Golds Gym in Colonial Heights. The facility was always clean, and the staff always friendly. Although the Personal Training staff is not associated with Golds, they help create a positive environment and are always happy, contributing to the overall gyms atmosphere. Highly recommend.

Ariel was very polite and accommodating in helping me with my new membership. It was a quick and easy process. I was able you utilize the equipment without waiting and had a great experience on my first day.

My daughter best friend, who is like a daughter, tried to cancel her membership prior to her April payment coming out of her bank account. She was told she had to speak to the manager who works 10-6. It was between 10 & 6 but the manager wasnt there. She was told to come back in an hour. She went back in an hour and he still wasnt there. This continued multiple times through April, May, June, July and into August. She always went during the managers work hours and the manager was never there. Each month she was charged $20 for a total of $100. She tried three times between August 1 and August 16, each time being told the same thing. The last time, she called and spoke to the manager and he said Im here. She showed up two minutes later and was told the manager is not available. I called and spoke with the manager. He was the most arrogant, cocky person I have ever spoken to. I deal with people everyday, all day. If I owned the company and I knew how arrogant he was to the public, I would fire him on the spot. He told me he is there 50 hours per week (or 60 depending on which time he said it) and if she had been coming up there, they would have crossed paths. She basically called her a liar. I dont know if he says how much time he spends incase it is his boss calling or someone that knows the boss, but the man is literally NEVER there, at least EVERY TIME she went up there. He said I am here right now so I called and told her to turn around to go back to Golds Gym. We will see where this goes and if he refunds her money.Rates are good, but management is very unprofessional and it almost seems as though they purposely avoid customers who want to cancel their membership. I most definitely would find another gym.

Wow I really had great experience coming here for the first couple months. Brandi is by far the best front desk worker. She has been very helpful and has great smile and attitude. Everyone needs to MEET HER 😊.

Love this gym! The staff is amazing! Especially Brandi! Always greets you with a smile. Love the kids club too. Highly recommend them.

The staff at the gym was very respectful, especially Brandi. She was all smiles and ready to help me with whatever I needed. She definitely makes it a great environment to work out

This is my first gym membership and with the push of a friend I skeptically tried some fitness classes and have loved them. I love how the fitness instructors, like Amanda D., are so motivational and push you to strive for getting better while knowing that your personal best is what matters...not if the person next to you can put perform you.

Always a good experience here. Plenty of equipment available, always clean, staff is great to work with. Currently training with Rachel, shes always on her game. Aaron is always working and available for advice or feedback. I have used the kids club quite a bit for our 4 year old, and he always asks when he can come back. 5 stars!!

Golds Gym is a great place to work out. It has every type of equipment imaginable. I have been working out there for 7 years (since opening).I have 2 issues though. First- the gym has kept adding equipment until it has become very congested. Second- much of the equipment is in need of repair or adjustment. There is no preventive maintenance. When there is a failure , it often takes weeks before being repaired. The quality of the repair work is often poor.

Let me tell you about our experience. We literally just moved here and were trying out gyms in the area. Signed up for a free pass online to try out the golds gym here. When we arrived the manager wouldnt accept our free pass because we didnt have a Virginia ID (literally just moved here) told us we could pay for a day pass or sign a membership. I asked, So you cant even let us work out for one day to try it out? they said no so we told them to kick rocks. I cant believe a MANAGER is more worried about people paying for a day pass (when they have a free pass from online) than creating members. Cant believe how furious I am. But whatever our business went elsewhere.

Ive attended Golds Gym for about 1 year during my time in VA. The faculty also have equipment readily available for use at all times. The staff is friendly and the faculty is always in a high state of cleanliness. I recommend Golds Gym of Colonial Heights to all that is looking for a great place to workout.

Ive been working out here for over two years now. Overall I like it. However, when the hours of operation displayed on the door state that the gym opens at 5:00am, the gym needs to be open at 5:00am not 6:00am. There are used paper towels left on equipment and the soap dispensers in the locker room are frequently out of soap. The staff is usually very friendly but this certain location needs to hire someone that can make it to work on time and have a better cleaning service.

I go to Golds just about every day and it never gets old! When I walk in I always get the BEST customer service, especially from the front desk girl Candice and Brandy! Also when I am working out if I need advice on lifting Cole Williams and Tyler Reed are always there to help! This gym is managed very well because they have an awesome GM named Joey. To sum this review up this facility is WONDERFUL and CHEAP to go to!

Came in for my orientation for my new membership. The one on one experience was great. My trainer asked questions about my day to day routine. Really got to know my habits good and bad. The workout we did was amazing. Lobe coming to golds!

I loved Golds Gym! The cost is very inexpensive to join there, the staff is always helpful, and overall the facility is very clean. I would recommend joining there if youre looking for a great place to workout and actually enjoy it.

All the ladies at the front desk and the gentlemen are so nice and fun! The gym is well cared for and there is always equipment available I highly recommend!

Working with Compel Fitness here at golds gym has been a great learning experience. I have learned different techniques and the machines arent foreign anymore! G and Tiffany are two wonderful trainers I would definitely recommend!!! :)

G was extremely helpful and knowledge about the workout. He pushed and encouraged me throughout the entire workout. Im am definitely impressed with the gym.

Love this gym always well kept and great workers. One employee Ive noticed in specific is Aaron Bishop. I always see him working some how, whether its racking the dumbbells in the correct position, cleaning the locker room, replacing the hand soap after cleaning the floors, etc

My experience with Compel Fitness has been transformational! I had a heart attack 5 years ago and have been apprehensive about how much I could push my body. My trainers, G and Cana, have respected my medical concerns while still challenging me to go further than I ever thought I could. I wish that Id started this journey 5 years ago. But with my new found confidence and improved endurance, theyve shown me that are NO limits to how far my body can take me.

Thank you Evan with Compel Fitness. You said exactly what I needed to hear to get my a** in the gym to make a change in my life. I did not want to hear what you had to say to me that first night, my feelings were hurt and my ego took a hit, but you said what I needed to hear! I told him in a month I would look back and laugh. I am laughing now, I feel so much better, I ENJOY going to the gym, I am losing weight and Evan has put me on the road to changing my life for me, for the better! I still get questions answered by him and positive reinforcement when I may need it. He put my mind where it needed to be to do what I have wanted to do for years!

I want to give a shout out to a very hard worker, Tammy Brock. She works so hard and is a real asset to the gym. She not only works hard but is a friendly, special person. The front desk people hardly speak to you when you arrive, but Tammy Brock is so friendly to everyone. Way to go, Tammy.

Everyone else that works here seems cool except for this one girl. I don’t know what her name is I guess she’s the boss because she doesn’t wear the uniform but she’s about 5 foot 7 inches with black hair maybe Indian or middle eastern with these big crazy eyes. About 2 months ago she started barking at me every time I entered or exited the gym and at first I just thought maybe she thinks I’m cute or something and will stop once she realizes I’m not interested in her. Today was the 7th time she barked at me and now I’m thinking it’s because this female member told on me for hollering at her so boss lady is like trying to teach me some kind of lesson. Member girl didn’t really diss me the first time I just said “how you doing” and she was like “good” and that was that. The second time I saw her I went up to her and clumsily accidentally knocked over some random piece of workout equipment and it made a really loud noise when it fell so I guess to her it made the situation seem more stressful than it really was. That’s the only reason I can think of as to why she would complain to management after only 2 interactions with me. I’m kind of awkward and don’t have a lot of social IQ but I obviously was not going to approach her a 3rd time since she ran away from me the 2nd time. I don’t know if the girl that works here has some kind of deep seeded vendetta against men but she’s acting crazy. I have a right to try and meet girls until I’m not single anymore, if I tried to talk to her a 3rd time she would’ve had a right to complain. Lay off crazy.

I joined Golds Gym Colonial Heights a few months ago thanks to a little persuasion from Hannah Mills! I was convinced by other members to try Hannahs Body Pump class and have been hooked ever since! She has so much energy and really encourages you to push yourself to your limits. Her passion for teaching and helping others achieve their goals. There are always people waiting to get in her classes and it fills up quickly so get there early to make sure you get a spot. I added Body Attack and CXWORX once a week and have been seeing results much quicker than working out on my own. I always look forward to Mondays and Wednesdays to take classes. Hannah is an awesome inspiration to me and many other members! Thanks Hannah! :)

I enjoyed the visit here. The facility was awesome and the staff were very helpful. Brandi Pollett was very helpful with showing me around the facility and answering all the questions that I had. 5 star rating from me!

Great gym to work out, it is always kept clean and the staff is great especially Brandi. She was very friendly and extremely helpful. I would definitely recommend this gym !

Golds gym is a very nice place to workout. I got ther almost every night and the staff is great. The most helpful of them I would have to say is Ashley Shaver. Whenever I or someone need something she is there to help.

Zumba class on Thursday and Saturday with Deyvnne is amazing. She is an awesome instructor. Her classes are always full, so come early to get a spot. Totally worth it.

Normally most folks dont like going to the gym. Between the actually facility and great staff like Brandi Polley the, it can actually make the experience pleasant! Thank you Golds for having a great place and great staff

Wish I Google deals or asked. If possible I would like to change my deal offer. Other than that the gym is awesome and provides a lot of amenities for cheap price.

Plenty of equipment, not ever too crowded, great price for a membership

Golds Gym Colonial Heights is an exciting and fun gym with extremely friendly staff. The equipment is well kept and maintained. This gym is worth much more than they charge.

Excellent Management! in the two years I have member equipment always taking care, if one was down (was not for more than 2 days) very clean, Management keep updating the equipment and adding more rooms. Very please with the services too. Excellent Business!

Had a great session with Evan an awesome personal trainer! It was intense and required much hard work but being healthy and fit is worth the work!!!

Just joined and had great conversation with G. Hes pretty funny and helpful. My boyfriend has been going to this gym for almost a year now, and he loves it. :-))))))) liv luv G

I used to go to this gym a few times a week. I wanted a more drastic change so, I tried to meet up with a trainer. I called earlier to say I was going to be at least 20 mins late, and he said not to come because he had another client.. then he called later to reschedule our session, and he said he would be there on Monday. I showed up and he wasn’t there at all. I started working out at home and I’ve lost 30 pounds in the last 2 months. Never trusting golds gym again.

Ive been attending this gym over the past two years and everything has been great the staff are polite and have pretty good equipment. The only knock I give is that I visit the West End location often and they have a sauna that I enjoy there but other than that itll get the job done!

I just moved to the area and took a tour of the new Golds Gym in Colonial Heights, VA and this location does not meet the company standards. Every piece of equipment is coated in a layer of dust, the mirrors on the walls are not clean (signs of spittle from someone doing weights in front of it), and dust bunnies are everywhere on the floor and in the locker room. I wonder how good the air quality is with all the dust flying around in there... If this is what the location looks like new, I hate to think about what it will look like towards the end of a 1 year membership. I think I will pass and sign up at another gym.

My coach is name Forrest is very good he push you to your potential. .and G is very demanding in a good way everyone is easy going good crew.

Went to Golds Gym in Colonial Heights Friday. I go to another gym and wanted to check out this place based on the kids zone. My gosh this place is terrible. I was their for 10 min and left. The free weight area is a disaster. Plates everywhere, curl bars on the ground, and if they were on the rack they were not in order. Yea I know people are in there and should put them back when finished. But where is the staff. The gym I go to has just as many people and they do not have this issue. If anything it’s a safety issue. Two Big thumbs down.

Absolutely happy with this gym. Nice and updated inside. The tanning beds are a little odd. Not what Im used to. But they get the job done. The only 2 problems, 1) I have noticed that some of the gym members seldom wipe down their machines when they are finished or even before they use them. Its kind of gross. 2) the staff tends to let the spray bottles and paper towels run out. I let one of the girls at the desk know, she said ok thanks, but 20 minutes later....still no spray. The equipment is great. Its rare that one of the machines is down for maintenance or what have you.

My husband and I joined this gym a little more than a week ago. And although I really really love the atmosphere, the classes, the staff, and especially the kids zone, I have to say I have been a little bit disappointed in the fact that you are not able to make reservations for your children. Especially with it being summertime and all our kids are out of school. I understand it wont be this way when school start but in one weeks time, Ive called, been told there was space for my three kids and when I get there a short while later, they are either full or only able to take one of my children. I understand rules and regulations and I do like that there is a cap on the kid / staff ratio however Im just saying it would be very very convenient for moms like me to be able to reserve spots for our children so that we can go and take classes. I would even be okay with being charged a fee if you make a reservation and dont show up without cancelling. If this was an option I would definitely give this gym 5 stars.

Just plain rude.The management at this place is horrdenous and it’s so shocking that a golds gym would be run this way...as ive only had good experiences at the aboretum location. ☹️I wouldn’t recommend this location to anyone who values properly managed gym. 😡

Go golds great atmosphere. Ashley Shaver shows great work ethic and responsibility. Greets every customer with a smile and a good attitude.

Great gym I was there for school and needed a gym to keep in shape and Golds Gym offered me everything I needed to do that!!!!I would recommend this gym to anybody especially soldiers like myself traveling to Ft.lee area needing a great gym to stay in shape.

Nice gym and conveniently located to where I am staying. The staff was very friendly and helpful. Would definitely recommend to others.

Golds Gym is a great place to work out. The gym and the staff help to motivate me to work harder and be healthier. I am also glad that it allows you to go to any Golds location in the Richmond/Tri-Cities area and bring a free guest (w/certain memberships)! Thanks Golds Gym!

Brandi is always a pleasure to see at Golds Gym, shes always smiling and friendly you cant help but smile back. Anytime Ive needed help she was more than happy to.