After being treated horrible at the Maryville locations 3 times, I went to Collinsville today and had Erica... she made the appt quick, pleasant and understanding of having my kiddos with me. Its a 30 mins drive but I will definitely be going back everytime me or my kiddos need blood work! Thank you very much Erica!

Showed up 20 minutes early for my appointment and got called back within 5 minutes of checking in. The woman who helped me was very friendly and answered all of my questions about the process. She got me in and out in about 10 minutes. Would recommend making an appointment online if you can.

Bruised arm from draw. This is second time quest has done this. Use another lab

Editing my post. I have been back recently and the lady there was friendly. Got my blood made conversation.Impossible to talk to anyone there. I went there after being told I didnt need an apt. And having to fast for blood work. Waited at the desk for 20 minutes no ones ever came to check the front. Ive tried calling multiple times. Finally made an apt. Im trying to get more info from them and absolute no help at all. Also they have no signs up stating a number to call before going in etc.. no signs and no customer service. Sucks because its the closest to my house. And I kinds need my labs done.. Pre covid when I went there they were rude as well.

The main thing I look for in a person that draws blood, is that it does not hurt much. I have been going here for my annual physical blood test for years now, have seen 3 different technicians and all 3 were very gentle.., hardly any bruising and I could barely feel it. I like that I can go there without an appointment and usually get in very quick.

I was sent here for testing as part of a life insurance application. They must not do these very often because they had to read through all the paperwork while I waited. The main problem though was that their blood pressure machine was completely inaccurate. My blood pressure has consistently been around 125/85 for the past several years. Their machine read 155/95. Probably doesnt bode well for my life insurance.

They will get you in fairly fast if the lobby is not full. They are courteous and professional.They will also take your insurance card,and make a final estimate of your total bill, and ask for your wageworks card or credit card for the full amount of your estimated cost. I have no idea how they arrive at this number ( mine was about $200).My insurance said I was only supposed to be charged $50 copay.Basically they are more concerned with getting money up front than anything else.The work was competent, but the money issue leaves you feeling like you have just been taken to the cleaners by some corporate thugs.

Amber was so very helpful with my question today. Thank You so much Amber!! Keep up the great work!!

I Just met the most unpleasant health care professional ever at a guest .her name was Christina and she works at the quest in collinsville ill

Very professional, quick and friendly!!!! The best experience I could have asked for, Thank you so much!!!!

Never good when a particular worker from another place come to that location so today you are to have labs order in your ✋ even if you have 10 or more Dr. With different orders from each one me and several others have same problem so as you walked passed the door with a smirk on your face I will never let you stick me right I will leave no problem

Waiting for over an hour they finally put the names up with the wait times in mine said 26 minutes went outside came back in 15 minutes later it still said 26 minutes theyre calling people that just walked into the place instead of the people that have been sitting there for an hour I have never had to wait so long to give blood I left because they suck