You wont find a better place to be a member of. The workers are great both in person and on the phone 5 stars!!!
I recently went through the drive through to make a withdrawal. I placed my license in the tube with my withdrawal slip. After leaving the drive through, I realized my license wasnt in the envelope with my cash. When I went back to the branch, it was gone. The woman behind the counter told me that they dont need my license to make a withdrawal, and so they dont check for them in the tubes, and thats why it wasnt put in the envelope. When I called the main office for the credit union to complain, I was basically blown off. I was always very happy with this credit union until this experience. However, after this, I doubt Ill use them for any of my needs in the future. There are a lot of very good small credit unions in the Capital District. Theres no need to settle for such a lack of concern for a customers concern. Who knows who ended up with my drivers license, or who has my private information now. Im very disappointed.
Awesome place to do my banking, very knowledgeable and friendly people!
Small local credit union. I used sefcu until I started using them. Everyone in the branch knows me and is so friendly. Its like banking with friends.
Jennifer is amazing, its a very friendly place..