Got a great deal of benefit from therapy with Mr. Casady. The insight I have gained has been invaluable. I will miss going there.

I have had the pleasure of being in and out of this office on numerous occasions. I work at a healthcare facility where I was constantly bringing people to doctors appointments, and helping them get scheduled and this is a place that I frequent. I have always received good customer service, and the people I bring here are always very happy with their counselors. The receptionist is very nice and trys to be really helpful. I find it hard that several people have said otherwise. With COVID stuff has been kind of crazy cause they are only doing video or phone calls still. I am hopeful that they will reopen soon for face sessions again cause that just seems easier.

Rude receptionist . Would it kill her to act professional? I didnt arrive 45 minutes early to full out paperwork but still had it done before my appointment with time to spare and I was still seen late. Good customer service counts everywhere especially in a counseling center. Very bad impression. She couldnt even acknowledge me make eye contact or smile. I will not come back voluntarily. It takes very little effort to smile and it costs nothing to be polite. It does however cost you future return business and recommendations when youre rude.EDIT: I finally got to see the doctor. He was very nice and easy to talk to. For his excellent people skills I changed it from one star to three. If they had a better receptionist Id probably bump it up to four stars.

Made an appointment with Johnny, he called me 10 minutes late and I missed the call now I have to reschedule after calling back 2 mins later. Super unprofessional.

Counselor I was seeing Suzanne literally went MIA on me, who does that? Then I couldn’t even get the manager to return my call I am now waiting for a call from one of the partners this is the craziest situation I’ve ever heard of

I wish I could put zero stars. Awful receptionists, Rude and make up lies over the phone to justify hanging up on you.Johnny Casady doesn’t care much about the patient, constantly having to be reminded of important things that’s been said in past sessions, will also cuss at you over the phone if you have a complaint. One of the most unprofessional people I’ve ever been around.

Rude lady at front desk