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Snodgrass Family Eyecare
1250 Northwest 128th Street #150, Clive, IA 50325, United States
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Re
Review №1

I have been using Snodgrass Family Eye Care since 2010 and I can not think of a better place to go. They are the nicest kindest people. They give you excellent attention and really help you understand everything about your precious eyesight. I highly recommend them.

Ar
Review №2

I’ve been in customer service since 1988, and I usually don’t write a review, but this has to be one of the friendliest environments I’ve been in from the optometrist to looking for frames, the entire staff is helpful and friendly. I know where the family and I will be going for now on.

Ga
Review №3

Very friendly & professional staff & Dr. Jane not only thoroughly examined my eyes, she also took the time to explain everything. Outstanding eye care!

Ca
Review №4

My husband and I both saw Dr. Jane for the 1st time today after reading Google reviews and we are so happy we did! From the moment we walked into the door, the entire staff was friendly, positive and extremely helpful! They know what they are doing and listened to us! Dr. Jane is amazing! She is so caring, understanding, knowledgeable and explained everything! We have found a new eyecare home!

La
Review №5

It is so nice to be able to leave my glasses on when reading. I went to Snodgrass Eyecare for the first time. I have always needed to take my glasses of to read even though they were no line bifocals. This prescription is so spot on I no longer have to keep putting them on and off. I love them. The staff and the Dr. were so nice. Because my glasses were so different for the one eye from my last glasses he took the time to retest to make sure he was correct. He puts the care of the patient first rather than then doing a quick exam so he can get another one in. Would suggest them to anyone and everyone.

Me
Review №6

I was referred to Snodgrass Family Eyecare by four different people over the last several years! Everyone raved about how great they were. On the spur of the moment, I decided I wanted to get in for an eye exam. I e-mailed them and had a response within hours and an appointment set for the next day. Amber with the front desk e-mailed me new patient forms so I could complete them ahead of time. She was so kind on the phone and in person! Dr. Snodgrass immediately put me at ease and was extremely friendly. Im a bit of an introvert, but didnt feel any awkwardness at all. It was like talking to an old friend. Dr. Snodgrass took a look at my glasses and said they were still in great shape and because my prescription showed little change, said I technically didnt need to get new glasses. I loved his honesty. Others might have tried to push a sale. I was just very impressed overall.

Al
Review №7

Dr. Jane is by far the best optometrist I have ever been to! She takes her time to completely explain everything she is doing and why she is choosing to do what she is. She is so knowledgeable and passionate about her job, and you can tell she really cares. If your looking for a nice, professional, caring office look no further. This is the place to go!

Ka
Review №8

Amazing Dr’s and their staff are equally as amazing! We are so impressed with Snodgrass Family Eyecare, and the level of customer service that they provide, especially Amber! You can tell the Dr’s care about their patients and the staff goes out of their way to help. I rarely give 5 stars, but I have to say, they are top notch and deserve a 5 star rating!

Al
Review №9

I established care at Snodgrass Eyecare a couple months ago and was very impressed with how fast they got me in for an appointment, how thorough the optometrist is, and the kind service provided by all of the staff. I had been dealing with blurry and double vision for quite some time, even after seeing other optometrists, and the prescription I received has made a tremendous difference. Dr. Snodgrass took his time examining my vision and eyes and I felt that my visit was comprehensive and educational. I am excited to continue going here!

My
Review №10

Dr. Jane Snodgrass is one of the best eye care doctors I have had contact with in the last 45 years. I appreciate the personable service and interest in my eye health care. She always explains everything so that I can understand and treats me with great respect. I love the way she works with her office staff as a team and makes everyone feel comfortable and yet is very professional. I would recommend her to anyone of any age.

Li
Review №11

Weve been going to Dr. Snodgrass for many years. She is the best! She is personable and always remembers your name and your family. She is professional and offers understandable information for all your questions. Her staff are always welcoming and helpful. I would highly recommend Snodgrass Family Eyecare.

Na
Review №12

My visit to your office was a wonderful experience. Not only did you give me a very thorough exam but also gave me information that will be useful in the future. Both you and your staff were most helpful with helping with my grandchild and her vision issues.Thanks Dr. Snodgrass.

Ma
Review №13

Updated for 2019 - if you are looking for an eye doc that understand the importance of diabetic eye exams and what to look for, I cant recommend Snodgrass enough.Great shop! The team has been wonderful with appointments and emergencies. I recommend them and applaud their professionalism.

Vi
Review №14

I have been a customer for 6 years. All of the staff is so courteous and professional. Dr. Jane is personable and knowlegdeable. They make it a point to remember your name and a tailored connection with you. Their location is convenient and their selection of frames are unique. I would not go anywhere else!

Ch
Review №15

Dr. Jane Snodgrass was my very first eye doctor when I was a child, and after a brief stint with another eye doctor a few years after I was an adult with my own insurance, I found my way back to Dr. Snodgrass. She remembered me and my family - Amazing! She has always provided excellent care and has always helped me with my ongoing eyes issues. Also, the office staff is very friendly and has always been helpful as well!

Ma
Review №16

Absolutely thrilled to recommend Snodgrass Family Eyecare. I have had issues with my eyes recently and they have seen me at the last minute and on the weekend to get me diagnosed and treated. Cant emphasize enough how impressed I am. They are constantly helping me and my entire family with our various eyecare needs, always thinking of ways to improve our vision experience. I recommend Snodgrass 100%!

Ka
Review №17

Friendly, helpful doctors and staff.Doctors are informative and take time to explain tests and results. Office has the latest up to date equipment.Prescription is given to you with no pressure to purchase glasses from them. But they have a large selection and very competetive prices, and they worked with my insurance coverages to get me the best price. I felt the staff gave honest, helpful answers about which frame worked best for my face and prescription.

Li
Review №18

Dr. Jane Snodgrass is my Optometrist. She is AMAZING!!! Very thorough. I feel confident, even with slow growing cataracts and dry eye, that Im in the right hands. She will let me know when its time to see an Opthalmologist. Ive always had an accurate refraction from her, also. Dr. Jane is also very personable and has the most amazing memory. She actually cares about her patients and their families.

De
Review №19

I just had my annual exam at Snodgrass Family Eyecare and great service as always. There was no waiting and everything is explained to you about your eyes. Dr. Jane is like family and so are the other people that work there. They are friendly but experienced and take care of your eye needs. I ordered contacts and they were shipped to my home in less than a week. Thanks again for the great service!!

Ke
Review №20

Being new to Iowa I found myself in a position of needing to find a new eye doctor. In less than one day I was able to call Snodgrass Family Eye care and get an appointment the next day.All the staff was very professional and willing to take the time to help me ensure that everything that needed to be done with my insurance was completed.Dr. Snodgrass very knowledgeable and spent plenty of time going over my exam results. He took the time to provide three different options and did not try to push me into any one choice.The office was very clean and looks brand new, plenty of parking.My first visit was great and i would highly recommend Dr. Snodgrass and his staff.

Je
Review №21

I recently switched vision insurance through my company, so I was in search of a new provider. I had not heard of Snodgrass Eyecare, but found them to be extremely convenient to my place of work. I walked in to find very friendly faces - and super helpful, too! Picking out glasses, especially by yourself, can be daunting since its always nice to have a second opinion. The women there were so helpful and were very honest about what they thought looked good, and not so good with my face. They ordered my glasses, and they arrived very quickly (they did expedite the process as I was leaving out of town). I LOVE having great experiences, and am always happy to pass along the good word when I have them. Thank you very much Snodgrass Eyecare!

Li
Review №22

I have gone to Dr. Jane for many years. It is obvious she loves what she does. She is very thorough, knowledgable, and friendly. The office staff is also very nice and helpful. I recommended her to my parents and now they use her for all of their vision needs.

Jo
Review №23

I enjoyed my eye exam and working with the doctor to figure out the best type of contacts to use. I have an astigmatism so it can be difficult at times to find contacts that work well. I was able to try some trial pairs for 2 weeks. I tried the monthly kind, and got to try the daily contacts to see which ones worked best for me before I purchased anything.Kevin worked with me and was extremely friendly at the visits I had. I thought it was nice to see a Dr with a sense of humor also. It can me a little dull at doctors offices at times so it was nice to see a Dr who wasnt so stuffy and serious.

Ro
Review №24

I have been going to Snodgrass Family Eye Care ever since moving back to the Des Moines metro area five years ago. The service is outstanding, and everything about the condition of your eyes is thoroughly and professionally explained. I purchased some new frames there last year, and they have a good selection of styles to choose from. I highly recommend them.

To
Review №25

I saw their high rating and decided to give them a try when I needed new glasses. Im glad I did. Their customer service is great. Many times when I leave a retailer Im just glad the experience is over. Not this time. The people at Snodgrass Eyecare were more worried about what I needed rather than the usual upselling I experience. I can give no better endorsement than to say I will definitely be a repeat customer.

Br
Review №26

Dr. Snodgrass is amazing and very friendly. She does not try to talk you into anything you do not need and explains everything in a manner that you can understand. Her staff are also very friendly and informative. I would not take my family anywhere else.

Je
Review №27

Our family has been going to Snodgrass Family Eyecare since moving to Urbandale in 2014. I feel that we top of the line eye care. Not only did we feel we received excellent professional care from the doctor; my son received a lot of individualized attention from the staff who were trained to assist him with fitting contact lenses.The fact that they put up with me on multiple visits to pick out my frames says a lot about their patience with patients!!!!

An
Review №28

Very impressed overall. Dr Snodgrass Remembered details about my care and my life from over a year and a half before. This is unheard of. She was able to remember the random reason I came in last time and why i got new glasses when i did, etc. I mean more so than just the basic notes on her computer program about my overall visit. I was truly blown away. I am not an easy shopper and i think i have tried on all pairs of frames each time i have been looking for new ones and they were more than accommodating. I will gladly come back. The warranty on the items they do carry make it almost worth it alone, but the over all experience is something that few places will ever come close to matching in todays day and age.

Ja
Review №29

Everyone is very helpful... Dr Snodgrass is great. He listened to my problem and answered all my questions. He is just so nice. The girls in the office are just great. Fixed my glasses.

Er
Review №30

Jane has been providing my eyecare for 24 years. While I have seen other doctors from time to time Ive always gotten the best care from her and would recommend her to anyone.

Me
Review №31

Always a great experience at Snodgrass Eyecare! Everyone is so accommodating and friendly. My family and myself have been seeing Dr. Snodgrass for as long as I can remember. Definitely recommend them!

Ki
Review №32

They are the best! Their staff is wonderful. No pressure service. You leave feeling like they care.

Ma
Review №33

I have an ophthalmologist who treats my glaucoma and cataracts. I go to Dr Jane to find out what to expect from the treatments. She provides clear answers to my questions and helps me understand whether the results are normal. Then her prescriptions usually clear up any problems I was having. I recommend Snodgrass Family Eyecare to everyone looking for an eye doctor. When it comes to eyewear, you wont find a store in town with more stylish, forward-fashion frames. The staff is friendly and expertly fit the lenses to your eyes, especially no-line bifocals. I always feel great when I walk out wearing my new glasses from Snodgrass Family Eyecare.

Jo
Review №34

I had a good experience. I have been putting off going to an eye doctor for years, and a couple of years ago I submitted. I was told at the time that eventually my arms would be too short and I would need some form of help. I have been using cheaters/reading glasses for a few years and decided I was tired of misplacing them and not knowing where they were. Yesterday at my appointment I mentioned this and Dr. Jane suggested using a chain; nope, not for me. I refuse to d that. So we discussed contacts. I am trying those out, but what I liked was that she was not pushy. It was my decision.

Do
Review №35

Dr Jane and team have helped me see better! I have challenging eyes and her team is awesome. I wholeheartedly recommend Snodgrass Family Eyecare.

Su
Review №36

Dr. Jane is the most thorough medical professional I have ever had. She is attentive, and a good listener; deeply concerned with my eye health and just all-around fun!

De
Review №37

Ive trusted this clinic with my eyes since 2004. I highly recommend Dr. Snodgrass to anyone needing an optometrist. Shes knowledgeable, friendly and concerned about my overall health.

Ro
Review №38

Ive gone to Dr. Jane Snodgrass for many years and wouldnt go anywhere else. She is thorough, professional, and very personable. I highly recommend Snodgrass Family Eyecare!

Jo
Review №39

Everyone on staff is nice, friendly and professional. I really like the extra help with picking out new frames and deciding which ones look best!

ro
Review №40

Absolutely the best. In and out quickly. Very professional. Make you feel welcome like youre part of the family.

Dr
Review №41

Very educational and takes time to go over options with you. This office was recommended to me when I moved to the area, and I am very pleased with the care!

Ja
Review №42

Incredibly helpful and friendly associates! This place is amazing.

Ke
Review №43

Super friendly and on-top-of-it staff who continually go over and above. They have proactively saved my bacon on insurance issues more than once.

Ja
Review №44

My wife and I have been customers of Dr. Snodgrass for many years. Outstanding service and quality. There is no better optometrist in Des Moines.

DW
Review №45

My mother and I both have been patients of Dr. Kevin for years .Takes time to explain the situation with your eyes and the results of your exam. Excellent eyecare Dr.s.

Ma
Review №46

I have been a patient of Janes for decades and couldnt be happier with her services. Also, she is very personable and seems to really care about maximizing my vision, even making initial contacts with eye surgeons for me related to a torn retina and, most recently, related to cataracts.

Ki
Review №47

Very friendly and knowledgeable staff! Great selection of glasses and staff that will help find the right glasses, very fun to work with!

Me
Review №48

My son enjoyed going here for the last few years until suddenly they stopped taking his insurance. Frustrated!

Hi
Review №49

Excellent doctors & support staff. Very friendly with my kids & helpful.

Wo
Review №50

Top notch service. Dr. Snodgrass and her staff really care. Glad I read the reviews and decided to go to Snodgrass Family Eyecare.

Sa
Review №51

VERY highly recommended. Dr. Jane is great, so thorough, friendly and knowledgeable.

Jo
Review №52

I was Dr. Janes first appointment, over twenty years ago, and have stayed with her since then. Shes got great customer service, and is always up to date with the trends in optometry.

Ka
Review №53

Great service and wonderful customer service. Dr. Snodgrass is very knowledgeable and helpful through your eye-care experience.

Br
Review №54

The welcoming atmosphere and staff help you feel comfortable.

Be
Review №55

Snodgrass Family Eyecare is a friendly and knowledgeable eyecare clinic. Highly recommend them.

La
Review №56

Friendly and efficient. A good experience all the way around.

Ma
Review №57

Dr. Jane is great! Super informative and very kind!

Na
Review №58

Very knowledgable, very caring, very convenient. Cant say enough good things.

Ch
Review №59

Wonderful! Been a patient for a LONG time! Wouldnt consider going anywhere else.

Le
Review №60

Great experience!! Snodgrass Family Eyecare is my new eye care provider.

Se
Review №61

Ive been a patient of Dr. Jane Snodgrass since 2002. Her compassion and care for not only me, but my family is unmatched.

Aa
Review №62

Always friendly, thorough and knowledgeable about all aspects.

Ro
Review №63

Excellent timely friendly service.

Ho
Review №64

Easy to get into and super service! Both my child and I go there!

Ka
Review №65

Everything about them is amazing!!!

sc
Review №66

Great service and care

Information
20 Photos
66 Comments
5 Rating
  • Address:1250 Northwest 128th Street #150, Clive, IA 50325, United States
  • Site:https://snodgrassfamilyeyecare.com/
  • Phone:+1 515-223-9595
Categories
  • Eye care center
  • Optometrist
  • Optician
Working hours
  • Monday:8:30am–1pm
  • Tuesday:Closed
  • Wednesday:Closed
  • Thursday:8:30am–6pm
  • Friday:8:30am–5pm
  • Saturday:8:30am–6pm
  • Sunday:8:30am–5pm
Accessibility
  • Wheelchair-accessible entrance:Yes
  • Wheelchair-accessible toilet:Yes
Amenities
  • Toilets:Yes
Planning
  • Appointments recommended:Yes
  • LGBTQ-friendly:Yes
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