Cl
Clearwater Primary Care & Aesthetics
818 Chestnut St, Clearwater, FL 33756, United States
Comments
An
Review №1

I drive all the way from Lakewood Ranch just so Whitney can do my Botox, and I’ve been doing this every 3-4 months for almost 2 years now. Aside from being one of the sweetest people I’ve ever met, she’s an amazing master injector and I won’t let anyone else do my injections. That’s saying a lot since I was actually working in a dermatology and aesthetics practice in Sarasota when I first started going to Whitney in Clearwater!

Ir
Review №2

Whitney is absolutely the best in her field. Kind, considerate and very knowledgeable. She answers every question and there is absolutely no high pressure sales. I wouldn’t even consider going anywhere else.

Ma
Review №3

This doctors office is the best. The staff is incredible from the receptionist to the nurse who draws your blood to the office manager. In addition to my regular medical care I also got a facial done in the aesthetics side of the office. It was amazing. I HIGHLY recommend

Ch
Review №4

This is my go to for Med spa! Friendly staff. Appointments are always on time. Almost always out in 15 mins.

Cy
Review №5

Seems a bit unprofessional because of bad and childish attitudes. I am looking for a place to get Botox and was reading their reviews when I came across this response they left someone who left them a bad review.Response from the owner 3 months ago“The product was recalled by the FDA. We have no control over the manufacturing process with drugs. You were accommodated and treated courteously. You were advised that the item was removed from Groupon. We strive for long lasting relationships. We can’t make all Groupon hoppers happy.”The sad thing is the actual employees could be awesome, but the actual owner makes them look bad.

Ju
Review №6

If you like being over medicated and baker acted go here! Worst doctor I have been to in Florida!

Cy
Review №7

Love this family practice! They truly care about everyone. One stop shop for primary care needs, Botox, facials, laser hair removal and more!!!! Whitney, Sunday, Cheryl, and Eddie are absolutely amazing humans!!!! I would not go anywhere else! 100000/10

Ro
Review №8

I highly recommend Eddie Garrido and his staff. As a provider, I am completely confident in him and his knowledge base. I find Eddie to be very thorough, non-judgemental and really interested to not only resolve my health issues but to also be concerned about my overall quality of life. He is very patient, answers all my questions and most importantly, I NEVER feel rushed. Eddie’s staff is very pleasant and efficient and always greet me with a smile and by name. I recently moved to Florida and the choice of a healthcare professional was very important to me. A good friend recommended Eddie’s practice and after the initial visit I was confident that I had made the right decision.

An
Review №9

Whitney Vanater APRN,FNP-C!!!AMAZING LADY!! You will not want to go anywhere else after meeting her and her DYNAMIC TEAM. She has a unique gift making everyone around her feel magnificent!! I actually get excited to go see her… That had never happened with a doctor of mine😊

De
Review №10

I’ve always had an amazing experience at this place. I look forward to my super duper awesome laser appointments.

Je
Review №11

Whitney, Sunday, and Cheryl are always so nice and pleasant when I go for my appointments! They provide wonderful services like Botox, laser treatments, facials, and trusculpt plus many more. I highly recommend them!

Mi
Review №12

I can’t believe anyone would give 1 star. Anytime I call I always get an answer, and have an appt within the next few days. The place is spotless and I’ve never waited more than 10 min for my appt after arriving. Also, Whitney is amazing! ⭐️ ⭐️ ⭐️ ⭐️ ⭐️

ES
Review №13

The care is excellent, Whitney is an amazing nurse practitioner. The staff is amazing !

Mi
Review №14

The staff here are truly dedicated to making their patients feel welcomed, safe and taken care of. Whitney is truly amazing.

Sa
Review №15

Updated Review: I originally visited in 2018 for laser hair removal. I noticed that it didn’t seem to be working after the first two treatments. The technician that did my laser hair removal preceded to scare me Into thinking that I had Hyperthyroidism or Hypothyroidism based on my lack of results. She convinced me that I needed blood tests immediately. I explained that I don’t have insurance and was apprehensive about cost. They assured me that they could work with me and that I could pay them directly in cash so I did. I later received a bill for the same blood tests at quadruple the amount I had paid in cash and the office was unable to resolve it. They blamed the billing issue on someone else, and said they were working to fix it. In reality, they were evading calls to buy themselves time so they could rebrand. Three years later it’s in collections on my credit to remind me of the awful experience.Below I’ve attached my original review as well as the owner’s original response. It took me two years to finally post the review and I remained respectful while sharing my experience.

je
Review №16

Whitney is absolutely amazing as a primary care and with the Botox! Everyone is always super nice and friendly, and the renovations are beautiful!

Je
Review №17

My first visit was thorough and productive. Unfortunately, I have not been able to make an appointment since. No one answers the phone for days on end.

Fr
Review №18

Eddie is a phenomenal provider he is very detailed and truly cares for his patients.

To
Review №19

Absolutely terrible. Unorganized, unethical and unprofessional

ja
Review №20

Whitney is amazing, and so is the rest of the staff. they are knowledgeable friendly and very clean. Whitney listens to your concerns and never try’s to over sell you on anything and the results are amazing. i would give them 10 star review if i could.

Gi
Review №21

Wonderful experience! Whitney and the girls are really friendly and great! I’ve had great results too! I highly recommend!

Re
Review №22

Whitney and her team are amazing! I felt so comfortable and at ease. And the results I can’t stop smiling! Hands down the best! Thank you Whitney!!

Ni
Review №23

I really refrained from doing this for awhile but I have called numerous times over the past month and a half to stop my heart medication and get a refill for my anxiety meds, never got an answer, always left a voicemail and never got a call back. Kind of important.. also every time I’m there it’s almost an hour wait and they’re super unprofessional. Always chit chatting in front of patients about personal life. I’m pretty laid back but a doctors office is somewhere to feel like you’re in good hands and this is not the place. Very upset, now I will find another family doctor.

Ho
Review №24

The entire office staff are just so delightful. Whitney is amazing. I had the best experience here and am now a life long patient. You won’t regret your visit to this place of kind and caring individuals!

Ja
Review №25

Excellent medical care. You could not ask for someone more dedicated and caring than Whitney Vanater. She made me feel comfortable immediately and was both professional and friendly. Her medical staff, Cheryl and Garrett are extremely nice and helpful. I highly recommend this medical center.

Al
Review №26

I absolutely love this place. I started going for my laser hair removal treatments and then they became my primary. They are there early and work late and they make you feel at home and heard!

Ca
Review №27

Best medical providers and staff, hands down! All of their staff makes you feel very welcome and they are so friendly. I really feel like they genuinely care about me and my well being. They care a lot about their patients and their concerns. I cant talk highly enough about this office! I would definitely recommend their office to my friends and family!

Je
Review №28

I am a NP student. I paid Jaime a $250 deposit in June to be my preceptor for school. She canceled before my clinicals started, which is fine, but she refuses to return my deposit even with the threat of legal action. This is very dishonest and unethical!

C
Review №29

This office has undergone a huge transition! Changes inside and out! The staff is new ( but experienced!) and retrained with a whole new approach. If you have been here in the past and had a bad experience, I know you will be pleasantly surprised!

Am
Review №30

The whole staff was full amazing beautiful people,lets not forget the pups.They did everything they could to help me because i suffer from anxiety and more.Just leaving the office I had a huge wait lifted off my shoulder.Would highly recommend.Thank you again to the staff for everything you guys do.Your all amazing!!!

A
Review №31

The best place in this county for your medical treatment . Healing with a family style . Great staff and doctors. Whitney is the best, great care and very knowledgeable. The office staff Cheryl especially is wonderful. Eric has helped with blood work and keeping up on my vitals to keep me in top running order. He is a great person and helps with keeping you in tune with your care for bloodwork And vitals.

Re
Review №32

Wasnt feeling well and the clinic was closing. The staff stayed past their closing time to check me

Ka
Review №33

Tiffany does my laser hair removal. I highly recommend her! She is super sweet and informative. I feel very comfortable with her. The front desk staff are also nice and welcoming.

Ka
Review №34

My results couldnt be any better. Whitney Vanater, ARNP is so talented and such a sweetheart. She took her time listening to my questions and answering them in a very knowledgeable manner, which made me feel very comfortable to come back to her for further treatments. Competitive prices with an amazing outcome. One of the best things besides her expertise, she wasnt pushy/didnt try to upsell treatments.Highly recommend Whitney and her staff for cosmetic enhancementsIm absolutely delighted by their performance every time!

As
Review №35

I have been seeing Tiffany for laser hair removal, and she really is the best. She is very knowledgeable and makes sure that I am comfortable. I am sad that I am about to move away and cannot continue my treatment under her care.This location is a bit shabby looking on the outside, but it is very nice and clean on the inside. All of the staff have been very pleasant, though the desk staff is not very informed on the laser hair removal practice. This shouldn’t be an issue, though, because you can relay your question to the aestheticians, who are happy to help!

je
Review №36

I called and called and called and called. No answer. The machine says Hit one to book and appointment, but then it goes dead. I never did get through and I really tried!I then attempted to book online, which I did, and got a message that I would get a call or email to confirm my appt. I never did, so I didnt want to waste a trip and again, attempted to call with no luck whatsoever.By the way, the calls were made over a week long period, not a day or two.

Kr
Review №37

I cant even give them a star as one star would be giving this place to much credit but it makes you at least put one star. You cant get anyone on the line to make an appt, if you do they place you on hold. Theyve been out of the product i purchased on a groupon for months. Horrible and such unprofessional service! I cant believe this place stays in business! Buyer beware...Take your money elsewhere!!!!!

Ma
Review №38

Providers were very professional and knowledgeable. Medical concerns were addressed and treated.

Sm
Review №39

They did my Botox, it was the best job I have ever had. They were very gentle . Hardly no pain at all. The staff is very friendly , kind and understanding, they treated me like family.

Me
Review №40

My family is under the care of Jaime Burns, ARNP, and I could not be happier. She takes time with us and explains our conditions - even when the office is busy, she never rushes us. She has drawn us pictures that explain what is going on in our bodies. Excellent in education of patients.I have recommended her to many of my friends and I defend her against those who state I need to see a real doctor - in my eyes, I could not be in better hands nor could my family.I am not sure why this office has bad reviews. We have not ever been treated badly and the office is always very professional.I am posting from an anonymous account because I want to protect the health of my family and did not want my name showing up in online search engines.I have lived in Clearwater for years and know Florida Family Medical Center has been an office of Dr. Walter Kay - he no longer practices here, in-fact he didnt even notify his patients he was leaving. That is fine with me, as far as I am concerned I will continue to go to this office and have Jaime Burns as my nurse Practitioner. I adore her.For those who have left bad reviews, I have to wonder if they are not the problem. Were they for instance told they would not be getting controlled substances? I have waited almost 2-years to write this review because I was unsure if my voice mattered. I cannot continue to hold off, I do not like bad comments about this office being posted online.The office has also undergone a lot of remodeling and its being transitioned into a very cute and modern establishment.I highly recommend this office and Jaime Burns, Nurse Practitioner for your healthcare. She will welcome you into her care and make sure you get the best care possible.5+ Stars -

Ma
Review №41

Have been a patient of Doctor Kay for many years. I am extremely well pleased with my care there. Its a small, clean office located near downtown Clearwater. Very easy to access. The personalized attention far exceeds other doctors offices. Thank you Doctor Kay and office staff for all you have done for me down through the years.

ta
Review №42

This placeHonestly needs to shut down if they don’t get their act together. Doctors lying about being at work to see patients or not. Dogs and children running around everywhere. Employees chatting it up instead of handling clients. My appointment was scheduled and I still waiting two hours for blood work results to get to me. Ended up leaving and rescheduling just for the results they could just give me over the phone. The only one who really actually tries is Garrett he is fantastic but all and all everything else is a mess and needs some serious work and some new employees. Medical appointments are important and people need to know about their health and people need to care.

Di
Review №43

I have been under the care of Nurse Practitioner, Jaime. She has literally saved my life and is managing my multiple complex health conditions. I recently moved from Michigan and I was worried I would not find a quality provider, I can report I have found an excellent provider and one who genuinely cares about her patients. Her and her staff have come to my house to provide visits because I am unable to get to the office. I thought the days of house calls was long over -- well, its not!Her phlebotomist actually came and drew my blood so I didnt have to go to a lab with my wheel chair and my debility it is very hard to get out to a lab.I take more than 25 meds a day and she helped me create a schedule that is easy to follow.I just cant say enough good things about Jaime. She is an example of what healthcare should be like instead of what it has become today!If you need a truly compassionate health care provider I highly recommend Jaime & Whitney (she has helped me also when covering and she is amazing) -- so look no further and make an appointment with these wonderful providers!

Sl
Review №44

Amazing staff, very personable, very clean place, love coming there

Am
Review №45

Dr.Whitney is the best doctor I have seen ever, she really listens, cares and work with you. I highly recommend her!

An
Review №46

I dont know how this place can legally even be operating as a doctors office. I had an appt for bloodwork for 9:30 and when I arrived the door was locked and the lights were off. I called and the receptionist argued with me that the door was actually open. When I finally got in the one person that could draw blood was late and I had to wait over an hour for him to arrive. I have been about three times and the place is always dirty and disheveled. The only nice room are the botox rooms so maybe they should just stick to that. Needless to say I now have a new primary care doctor.

Me
Review №47

This place is honestly the worst. Expect hour-long waits (or more), unprofessional staff, an unsanitary facility, and strung-out people sleeping on the couches in the waiting rooms. I dont know how this place is even in business, but it seems like they may change their name often enough to escape the warranted bad reviews. It kind of feels like what Id imagine a methadone clinic to be like, which surely serves a purpose but is not the type of place Id like to be. I ended up getting my Groupon refunded and leaving instead of waiting and dealing with the craziness any longer. While waiting, one of the doctors was trying very hard to sell his handyman services to a couple. Another one was on the phone with the pharmacy after writing a prescription for oxycodone wrong. Are these real doctors? Who knows. Save your time.

ro
Review №48

Ive been with Dr Kays 15 years, he and his staff have been wonderful to me. I drove 45 minutes from Hudson each way for appts. That tells you how important the Doctor is to me,he reminds me of a small town doctor I had as a child.

An
Review №49

My experience with them was really bad. They delayed my appointment for an hour, calling me to come early and then making me wait for an hour. When I complained, to the staff and left after the procedure, the owner of the place run to my car harassing me. He looks like being on marihuana. They sell medical marihuana. I am really concerned that he is taking some too. He gets mad in a blink of an eye and his aggression is uncontrolled. Fortunately, I was in my car with the doors locked and drove away.

Do
Review №50

Dr. Kay took great care of my mother for roughly 30 years. We need more doctors and more people just like him!

Ma
Review №51

Doctor & Staff Are Friendly, Awesome & On It.

el
Review №52

Worse doctor! Does not take time to listen to Patient Concerns! They will take you around and around and taking your money nd after will diagnose you! USA HAS THE WORSE DOCTORS IN ALL THE WORLD!!!! They Dont care for human beings, just for Money!!!

Al
Review №53

10/10 every time!!

Kr
Review №54

This is the worst place.the staff is very rude.they hang up on you and when you call for an appointment you can never get ahold of someone and they dont call back.the place is dirty and they have been remodeling for over a year now.this is not a doctors office.its more like a bunch of kids that hang out

Tr
Review №55

Dr. Kay sees both my parents at their assisted living facility. He is kind and attentive and provides excellent care.

Information
55 Comments
3.9 Rating
  • Address:818 Chestnut St, Clearwater, FL 33756, United States
  • Site:https://floridafamilymedicalcenter.business.site/
  • Phone:+1 727-443-7478
Categories
  • Doctor
  • Family practice physician
  • Local medical services
  • Medical Center
  • Medical clinic
  • Medical office
  • Medical spa
  • Nurse practitioner
  • Skin care clinic
Working hours
  • Monday:9am–2pm
  • Tuesday:9am–7pm
  • Wednesday:9:30am–7pm
  • Thursday:9am–7pm
  • Friday:9am–2pm
  • Saturday:Closed
  • Sunday:Closed
Service options
  • Online care:Yes
Highlights
  • Women-led:Yes
Accessibility
  • Wheelchair-accessible entrance:Yes
  • Wheelchair-accessible toilet:Yes
Planning
  • Appointments recommended:Yes
  • Transgender safe space:Yes
  • LGBTQ-friendly:Yes
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