Dr. Kasem is a very caring person and thorough with her work. Shes the best doctor Ive ever had.

Ive been bringing my mother here for years never a problem with her Dr. Kasem or the staff always professional in their work ethics & very happy that her Dr. Mary Kasem answers any questions that you need to ask her or her staff very prompt.

Dr. Kasem is the kindest, most attentive DR I’ve ever experienced. She’s been our family practitioner for almost ten years and I can’t imagine anyone else caring for my family. I’ve recommended Dr. Kasem to many friends and family and will continue to do so. I’ve never had a question unanswered and truly always feel the love and compassion from her. Thank you, Dr. Kasem, for providing the best medical treatment!

Dr. Kasem and her team are very thorough, kind hearted, and detail oriented. They always take care of their patients!

I had an appointment scheduled for a hand injury for 3:30 pm, I called at 2pm and asked if I could go for an x-ray first. They told me no, but had a 2:40 cancelation that I could take. I said yes and headed right over arriving 10 minutes early. When I arrived the staff told me they were running behind. I waited until 3:45pm (my original appointment was at 3:30). I ended up leaving and going to Urgent care. The front desk people should know by now not to schedule if you are running hours behind, or at least be sympathetic to peoples time, and conditions.

Called this morning to see if they could send in my prescription because I misplaced the paper one that they had given me she told me she would give me a call back to let me know. I even asked her if I could just go in and get another one still they told me they would call me back I called after lunch they told me to wait called at 2 they told me to wait that they will make sure I recieved a call before the end of the day called a 3 and still no answer I ended up calling at 455 no answer for them so now I have to go to urgent care to get that prescription because Im hurting really bad! I cant believe they couldnt even give a call back for a simple request that shows how much they really care about the PATIENTS well being because I did express in how much pain I was. I will be changing doctors asap

The doctor is well experienced and courteous but she got the worst staff. Front office (Hannalieu, Joanna)staff holds you on phone for way longer than needed sometimes more than 30 mins. The provider assistant staff never gets back to you. On repeated message requests they will call you back in an aggressive tone as if they are doing some favor on us. This feedback is for the doctor. If at all you get a chance to read this, please pay attention towards your staff and hire someone who are compassionate towards the patients. Patients doesnt reach out to the doctors for fun, they will call only if they are in need.

Dr. Kasem is a good doctor, however wait times are extremely long. I would consider finding a different doctor. Indeed, doctors do run behind, however the wait time between the lobby and the room is normally between 1 1/2 to 2 hours. This has happened more than once. I would not recommend Doctor Kasem.