Ive been banking with NICU for years and have been very happy with their customer service and have no plans to switch banking institutions.

Very satisfied with CCU/North Island Credit Union’s exceptional service; online, in person and over the phone. My personal experience with CCU/NICU’s CSR’s has been that they are very knowledgeable about the business, patient and so very helpful. I highly recommend.

Always had great experience

Always friendly people to deal with. Ive utilized many areas of the bank from buying my last vehicle there, investments and banking.

This morning I stopped by to get a cash advance, The teller who helped me out was a young lady by the name of Paola, very professional and attentive. She answered all my questions and was very knowledgable even went out of her way to double check with her manager. I did notice how everyone works as a great team, her manager came out of her chair to help out and follow up with her questions, treating your co-workers as customers always deserves recognition. Im happy to find great people at this location and looking forward in continuing doing business with North Island.

Awesome place to do my banking. Customer service can be hit or miss at this location, sometimes good sometimes bad. Overall I am pleased with them.

I had a really bad experience with a teller named Claudia. I have been to various branches and this one was WORST experience ever. I was there for 2 different types of transactions. One of the transactions was to cash or deposit a petty cash check, she would not take it. Not only was she rude about it but gave me it back to me very rude. I told her I would take it to another branch because I have no issues cashing it at another branch. Finally the manager overheard me and came and he asked her to cash it for me. When it was time to give me the money I asked she can just take me to the machine to have it count. When I was in a different area than her she yelled 2 times “I said it was towards the left”.Not only did I feel embarrassed, she also raised her voice at me. I have numerous accounts at the branch and have a wonderful experience at other branches. NEVER EVER have I had an issue until yesterday! It made my banking experience very upsetting. I won’t ever go back to this branch again. Thanks Claudia for making my banking experience very unpleasant.

It is convenient and easy access emp,oyees are friendly

I am happy with the service for the last past 40 years,smile

Awsome customer service thankx

They don’t have no number to call directly through your branch on the website takes you to one of them 1800 # nation numbers to talk to

Thats definitely the one smelling like sour sewage fish, whos the damn old lady giving out false advertisement& information!!??

The teller are very slow , long lines most of the and only two tellers are open, never open up more to move the line!!😡😡😡

Not only is your personnel thorough in assisting me, but they are always very personal and quite friendly. A

Good location

Customer Support