I was having an issue with my Insurance Company and could not get answers. I contacted Burton & Company through email, and in less than an hour I recieved a response from Kathy Lawson. She was very kind and professional and assured me she would work to get the problem resolved. In less than 24 hours she had done exactly what she promised, the issue was addressed and and resolved. It is great to know that when you contact Burton & Company that they are dedicated to providing excellent customer service and they work very hard to resolve any issues you may be having. Im very thankful for Burton & Company and their awesome staff.
I would say nobody makes it easier. Chris knows all the ins and outs of the insurance world and works it to my advantage.
I have had insurance with Burton & Company for almost two years. I contacted them when my car insurance had increased from another company. After going over my needs my insurance went down almost half with the same policy I had from my previous agency. I was and still am impressed with the great care and customer service I have received since the beginning. I also went with them on my rental insurance for my apartment. Top notch company.
Just became my insurance agent in the past year (my insurance company keeps reassigning agents on me). However, my experience with Burton, they have always been prompt in answering my questions. Whether its been by phone or email. Thanks for the good service.
Great folks who care about my account!!
Good people, excellent service.
Great service and friendly staff