It took 4 days to schedule my physical therapy after surgery when it should take less than an hour. After I reached out to IBJI to find out the problem I was told they were switching to a new computer system and that was causing confusion.

Their customer service is extremely nonchalant. I felt like a nuisance that they want to get in and out as soon as possible. They refused to tell me how much an x-ray was going to cost because I have a coinsurance of 10%. I know that pricing is complicated with healthcare but they couldn’t even be bothered.

I was referred here when I had a complete bicep tendon rupture just before Christmas. As soon as I had an appointment (they carved out time for me the day after I called) Dr. Nam evaluated the problem and gave me several treatment options. I agreed with his assessment that based on my health and age, surgery was the best option.I cant express how happy I am with the results. Its now almost 4 months later and I have a full range of motion, returning strength, and no side effects or lingering issues. The surgery he performed was a complete success (with super minimal scarring - which is still getting fainter and fainter with each passing day).Every time Ive had an appointment there for follow-up evaluations, Ive been shown into a patient room within 5 minutes of my appointment time, and never waited for more than two or three (!) until the doctor walked in to treat me.Dr. Nams staff was super helpful as well. When I couldnt get in for an MRI in a timely manner, they called the facility directly and were able to squeeze me in later that same day! They truly went above and beyond for me. (Ive posted the same review on Yelp, FYI)

I am a new patient. I’m having problems with my right knee which brought me to this clinic. I love the professionalism of the staff. My doctor Aneesh Garq is wonderful. I love the fact that after my first visit and consultation he didn’t automatically suggest or recommend surgery. He outlined a plan of things to try before we settle on surgery which is what I’m trying hard to avoid. So far I’m following the plan with positive results. He is attentive and his staff is far beyond knowledgeable. I’m glad my primary doctor sent me to the Chicago Orthopaedics & Sports Medicine.

First I want to thank Dr. David R. Guelich and the nurses, staff members. My Ot therapist Morgan Walsh for a great job. My outcome was very successful because of this great team, your in good hands!

Dr. Garg is by far the most intelligent sports doctor I have ever met. I have a history of foot injuries and before even viewing the MRI and CT scan he diagnosed me correctly. He didnt sugarcoat anything, he told me exactly what I needed to do in order to heal and have my active lifestyle back and get back to 100%. I trusted in him and everything he suggested worked. My rehab is going smoother than ever and I cannot be grateful enough for being placed in the right hands. Very satisfied!

I tried to make an appointment, but the rep on the phone was very discourteous. I had all of my insurance information, and did my best to describe the condition. She interrupted my as I was speaking, then she would speak so fast that I was unable to make the notes I needed. This poor manner caused me to look elsewhere for service.

Dr Vitello and Morgan were fantastic in my thumb recovery. Always communicating well, couldnt have asked for a better experience.

This practice is great! Dr Garg has a close relationship with my physical therapist and the care coordination has been really strong. Both have high expectations for patient recovery and share my goals, and have been able to really push me in addressing my sports injury.

Running a little slow but overall very professional and quick. Dr. Garg came in, asked me how I was feeling and to describe my problems and then did a series of assessments based on that. He quickly wrote me up for Physical Therapy and put me on the first slot for my follow up appointment. Would recommend to anyone!

Dr. Guelichs assistant, Ally went above and beyond in helping me with follow up appointments and referrals. She is friendly, prompt, and organized. She returns calls in a timely manner and checks with insurance companies on reimbursement issues and faxes necessary paperwork for referrals. She is on the ball. I thanked her and she said she has also been a patient and understands the frustrations that comes with healthcare. Dr. Guelich is great also.

Do not use this practice. The doctors only do whats convenient for them and do not have proper policies and procedures to follow up with patients. Dr. Nams office cancelled my 5 week appointment by accident and never followed up with me for another appointment. After 9 weeks I reached out to them and asked why. If I hadnt done this they wouldnt have known. In addition, his office never gave me my therapy protocol. Honestly disgraceful

Ive seen Dr. Garg several times now. Hes the best sports medicine physician Ive ever been to (Im an athlete so Ive seen my share). He is personable, clear, concise and most importantly knows what hes taking about. He understood that I simply wanted to get back to doing what I love and gave me the tools to do that while keeping me informed. Cindy is also kind, knowledgable, and was proactive in simplifying my process. The front desk was quick and friendly. My experiences with this sports medicine clinic have been excellent.

The care I received from Dr Nam has been fine, but as I write this review it is over an hour past my appointment time and I am still waiting to be seen. I may need to cancel and take yet more time off of work as I need to pick my children up from school. I can understand doctors running a little behind but this far behind is unprofessional. I guess a doctors time is more valuable than a patients.

Ive seen Dr. Garg for a head injury several times, and his treatment plan (including PT) has been extremely effective. Not knowing much about head injuries myself, his knowledge on the subject and friendly demeanor were reassuring through what can be an arduous recovery process. Overall, highly recommended practice for anyone seeking treatment or consultation from a sports medicine physician.

The people who schedule the appointments for the doctors were unable to accommodate my needs as a patient. In a rush to get to my appointment I forgot my wallet arrived without my ID or insurance card. I understand that it is not the best position to be in but the receptionist/clerk did nothing to help the situation. I asked if they could call my primary care physician and they refused, stating that they have had bad experiences doing that. The point is that they didn’t even try to accommodate me in any way. They were not rude but off putting and had no empathy for the situation. I feel that something could have been done or at least have tired to do something but nothing.

Dr Garg was great and very understanding. He took care of my pain quickly and got me moving again. Was so happy to be able to get in on short notice! Thank you!

I came to Dr. Garg for an old knee injury that was flaring up. He is thorough and clear and makes you feel at ease. He asks numerous times if there are any other questions he can answer, even when youve already asked 3 or 4. I highly recommend him!

Dr. Aneesh Garg and Cindy are a great team! Very knowledgeable about not only sports injuries but also injuries such as concussions sustained from car accidents as well. The various therapy prescribed significantly improved my health and well being! I highly recommend this sports medicine clinic and sports medicine physician.

Dr. Garg is the best. He takes the time to really listen and evaluate the problem. And he is amazing at personally following up with his patients.

Dr. Aneesh Garg is awesome; the entire staff of Doctors, Nurses and Technical team really made me comfortable; provided details and information about my condition that I need. Just a great experience that continues.

I am in my mid-sixties and during the second week of March 2018, I experienced pain in my right knee. As it was not getting any better, I went to see my general practitioner. After an x-ray, an ultrasound and an MRI, my problem was diagnosed as a torn meniscus. My doctor gave me a referral to a sports medicine clinic. I made an appointment to see Dr. Ellis Nam, who saw me on June 11th. I looked into his background. He had impeccable credentials and a number of excellent reviews. Some of those reviews are from friends of mine from the health club in which I belong. My friends had nothing but praise for him. Dr. Nam examined my knee, asked a series of pertinent questions and looked at my x-ray and MRI. His verdict? Well, although an option, he wasnt overly keen on cortisone injection. He mention that just doing nothing and learning to live with it was also an option. However, although my injury was unrepairable, he could, via arthroscopic surgery, clean up the tear. This would relieve some of the discomfort and give me back some of my mobility. The procedure would take approximately twenty minutes. I had never considered myself a gambling man...but in this case, I had to throw the dice and go for it.I was scheduled for surgery on June 26th. Everything unfolded pretty much as expected. I had a VERY good feeling about the outcome of this procedure the moment I came out of the anesthesia. The unrelenting pain I was in for 3 1/2 months...was gone!!! I thought it was because of the sedative they gave me but NO. That pain was GONE!!! I now had a new pain. A different pain. A pain caused by the trauma of surgery. A pain that would dissipate with healing and would soon totally disappear!!!I truly appreciate Dr. Nams conservative approach to my situation. He was correct when he said that my condition was not life threatening, but it was quality of life threatening. I discovered on a follow-up visit that my procedure was a trifle more complicated than originally anticipated. It seem that Dr. Nam found more arthritis than he originally thought. He was able to smooth it a bit as well as clean up the tear. It is not surprising that Im feeling so much better.My great passion in life is the fifteen to eighteen hours a week I spend working out at the health club. That torn meniscus jeopardized that passion. Thanks to Dr. Nam, Im back to my daily work-out routine and Ill always be grateful to him for making that possible.

Everyone was extremely helpful and kind to me. I felt like I was in good hands from the first visit. Dr. Garg was thorough in explaining what needed to be done and what was wrong. His assistant Asia was also really friendly which helped me a lot. I felt comfortable with both Asia and Dr. Garg. I would definitely recommend this doctor to anyone suffering from any sport related injuries.

Aneesh Garg D.O. helped me through multiple injuries with great professionalism and care. He is amazing! Highly recommend him!

Dr. Aneesh Garg is direct and to the point while showing patience and concern. He wanted me to understand why and the options available. It was a great first experience towards a cure.

Dr. Garg is wonderful! After more than a decade of chronic pain from sports injuries, I have finally found a sports medicine physician that is dedicated to getting me out of pain and keeping me that way. So grateful!

Dr. Aneesh Garg took excellent care of me! I highly recommend him to anyone seeking an orthopedic specialist!

Professional and well run practice. Thank you for the help.

Dr. Garg took the time to really listen to what I had to say. That is an attribute that unfortunately not many doctors come equipped with anymore. Great experience!

Dr. Garg was very helpful in diagnosing and helping deal with my issues.

Scheduling an appointment was a disaster. The office is closed for one hour during lunch with NO voice mail. When I did connect with an individual I was repeatedly put on hold. Im about one hour into the appointment scheduling process. I filled out the on-line form on the website before calling but was told that my insurance information is not accessible when I called back without my card in hand as I was out at that moment. As as someone who has a plan with a huge deductible I always ask for the cash option which is usually cheaper. There is no cash discount with this facility. Of course, the only physician who treats sciatica at this facility does not have any availability until one month out.

First appointment was incredibly quick and easy. Great experience.

Dr. Garg is very good at sports medicine orthopaedic, I got my knee hurt in ski, feel very fortunate to have him as my doctor, fast and right diagnose, trustworthy!

Saw sports medicine physician Dr. Garg for a shoulder injury. He was great, very caring and very professional. He knows his stuff! Everyone in the office was kind and easy to work with. Dr. Garg diagnosed my problem, gave me lots of information, answered all of my questions and provided a treatment plan. I would recommend him wholeheartedly. Incidentally, while I was in the waiting room I overheard one of Dr. Gargs colleagues saying goodbye to a gentleman who had brought a child in for an appointment. The dad asked the doc to spell his name as he wanted to report to his wife. The doc insisted that the dad take his number and encouraged him to have his wife call so she could ask any questions and put her mind at ease. Very nice.

I injured my knee and was seen by Dr Garg. He explained everything clearly and made me feel really welcome... ONE OF THE BEST DOCTORS Ive seen and I mean ever. So calming and hes a doctor with a personality which is great. I hate getting a grumpy doctor. He referred me to physical therapy which happens to be right next door to the clinic BONUS. And between Dr Garg and Steve my physical therapist Im in good hands... Thanks so much to everyone at the clinic also youre all amazing. THANKS DR GARG.

I was referred to this sports medicine clinic through an injury screening at a nearby physical therapy clinic for pain in my hip. Dr. Garg and his crew were great about getting me in on the same day, which was definitely above and beyond.As a life-long active guy, Ive seen my share of sports medicine physicians, and Dr. Garg has been one of the easiest to work with. He seems to tailor his approach to my personality, and did a really nice job explaining what the issues might be, and why we were taking the next steps we were taking.Im still in the middle of the physical therapy he prescribed, but I have no doubt that whatever direction my injury recovery goes, Dr. Garg and crew will take care of me on both the healthcare and admin side of things, which is a combo that unfortunately doesnt always happen.Thanks for nailing thus far it guys!

DR DAVID HOFFMAN do not go there! He performed bicep rupture repair on me: FAILURE. For 6 months I complained about complications, he IGNORED me. Finally his surgery FAILED, he stated he WASNT CAPABLE to repair his own surgery! I had 2 subsequent surgeries to repair his BOTCHED SURGERY and now have a lifetime of pain and DECREASED MOBILITY I warned you . .

If youre looking for a sports medicine physician, Dr. Aneesh Garg is the doctor you want. Hes very knowledgeable, identified the root of the problem even though it wasnt where I initially thought the pain was stemming from, and is very personable.

Saw sports medicine Dr Aneesh Garg about a shoulder injury. This is the third time at this clinic and staff and doctors are awesome!

I saw Dr. Garg after experiencing a running-related injury in which I tore my calf muscle. I waited a week to see him (when I was in excruciating pain) because his online reviews were so good. Thankfully, the reviews did not lie! Dr. Garg made me feel relaxed & comfortable from the moment I met him. I stressed how much I love working out & Dr. Garg came up with a plan that got me back to the gym ASAP. He listened while I asked questions & made me feel at ease with the solution. I highly recommend seeing Dr. Garg!

Dr. Garg was very relatable and friendly as well as thorough with his diagnosis and explanation.

Dr. Garg is very engaging and knowledgeable. Not only was my first appointment flawlessly scheduled/executed, I felt great about the treatment options he presented me.

Dr. Aneesh Garg is supreme in his knowledge of Orthopaedics and Sports Medicine. Very sincere and relatable. Excellent physician to schedule with.The clinic itself was clean, quiet, and comfortable.Definitely recommend Dr. Aneesh Garg and Chicago Orhopaedics and Sports Medicine.

My primary care doctor, Kew-Jung Lee, referred me to Dr Vitello at COSM for surgery on the Trigger Thumb that had developed in my right hand. And Im very glad he did.Dr Vitellos reputation as an excellent surgeon is well deserved. He is a calm, reassuring man, and that inspires confidence. Before meeting him, however, I was introduced to his nurse, Cynthia, and was instantly smitten. If theres a kinder, happier, more pleasant human being on earth, Id like to meet her. If Cynthias last name isnt Smile, she ought to consider changing it.Surgery was scheduled at Illinois Masonic and was pretty damn amazing. The surgical center itself is brand spanking new and staffed with the happiest, most competent caregivers I can imagine. From the front desk check-in area to the array of nurses, doctors and assistants who took care of me, this is a top notch operation (so to speak). Special thanks to Amelia(?), Aladino, Charisse, Yuri, Dmitri, Christella, Ro, Dr Hilton, Dr Vitello (again), and special gold stars to Sarah and Amy (both of whom I fell a little in love with) for their warmth and attention.My thumb is healing nicely and I could not be happier with Chicago Orthopaedics and Sports Medicine in general, and Dr Vitello and his crew at Illinois Masonic in particular. Well done, and I thank you all.

Very unresponsive to phone calls. Tried to arrange an MRI. Had to call and leave messages repeatedly. After 3, someone called back and promised she would call me within 24 hours. Three days later I called and explained I would be seeing someone else. I asked that my X-rays be sent to me. Gave my address and was told to expect them in mail. 2 weeks later, no xrays. Called and spoke w/ records department. She told me there was no record of the request, but she would process it. Gave her my card # (no previous mention of a charge) and 2 1/2 weeks later-no X-rays, though charge was processed. Called and spoke w/ records dept (same person) who claimed she didnt have my address so couldnt send them. At this point I need them for early Monday (its Friday.) So now I have to pick them up and Im still being charged! One would think that, for all the trouble, the fee would be waived or at least reduced since no postage is involved.

Keep up the good work

I caution any woman out there to avoid DR. WILLIAM VITELLO if they get a referral to see him. I had such a bad experience as he is really creepy and incompetent. And had to go see (and pay) another doctor just a few weeks later to get my trigger finger resolved. AVOID THIS OFFICE!

Dr Garg gave me options and made sure I was alright.

I d rather stay quite -

I felt cared for