Leslie was great with communication and the amount of pressure. I don’t come in nearly enough and it’s always an endless patchwork of knots and tension. She utilized the time efficiently and was great at targeting tension points. She’s extremely professional and the location was very convenient!

BEWARE, Dont fall for the monthly membership no contract sales pitch, i paid faithfully every month for almost 2 years now, when covid hit they asked us to keep the payments coming if we could to support the therapist during hard times, I did. Now I want to cancel my auto pay. I have 7 sessions worth $559 paid in advice just to be told that i have 6 weeks to use 7 sessions, or by Dec 1st 2021, well today is oct 14th. Impossible. No consideration given for my support. I was told its in the membership rules. Basically told me its in the fine lines, On top of that I had to threaten them by calling my credit card company just to get them to stop the November auto pay. This is why people dont do auto pay. Ill be fing a complaint with BBB for services paid but not rendered

Therapists are experienced. Its a clean, secure and relaxing environment and I can specify the type of massage Id like when I make my appointment. Great to have them ask for trouble areas and then focus on them and offer ideas to alleviate soreness when applicable. Ill keep going back and highly recommend them!

Once I arrive at the front desk, the intake process was great. Upon arriving to the massage room with the therapist Simone I informed her of the techniques and the areas I would like her to focus on outside of my massage, well overall the massage was good but, she didn’t focus on the areas that I needed attention in. I’m thinking I was receiving an deep tissue massage, which I don’t think that was the service that was given. She did relieve some stress point but again I wanted her to focus on the other areas as well. So going forward if/when I return I don’t think I would request for her as my therapist.

The massages are always great. I love your membership program, I came back after a couple of years and I missed it so much. I have been a part of other massage memberships and yours is the best hands down. Massages for most have to be a luxury purchase and its an almost priceless health benefit. But that fact that your membership is so flexible and allows me to feel like an actual client that has their needs tailored, makes all the difference. Your staff is always so nice and accommodating and makes me feel like I am at a spa getaway every time. Larry was great, he really gets those knots and has such a warm and inviting personality.

I had my first appointment with Elements last week. My massage therapist was J. For me, the experience was nothing short of extraordinary. Im a 53, 140lb female, former fitness competitor and I workout regularly. Because I work out a lot my muscles tend to stay tight and knotted up, so my preference is always deep tissue or sports massage. The goal for my appointment at Elements was not one of relaxation, sipping tea in big robes, ambiance and aromatherapy, which Im certain they have. I went to get the knots out of my muscles. If youve ever had a deep tissue or sports massage youll know they can be a bit uncomfortable and partially painful, but so well worth it afterward. I said all that to say, J is strong and definitely an expert in deep tissue massage. Of all the deep tissue massages Ive had over the years J now holds the number one position. I suffer from sciatica pain which he helped release. I also suffer from a lot of neck, back and shoulder pain because I work a sedentary job which forces me to be on the computer for 8-10hrs a day. J worked out all those knots and I left Elements feeling like a new person. Ive already scheduled my next appointment with J. I highly recommend if youre looking for a deep tissue massage.

All I can say is that the massages are HEAVENLY!!!! Cant wait until next Friday when I get another 90 minute massage...

Easy scheduling, good therapists and conveniently located!

This place is wonderful! I highly recommend checking them out

Glenn is consistently amazing. He adapts each session to your chosen areas of focus and the amount of pressure you’d like. He offers recommendations for stretching, if you’d like them. You definitely feel the benefits of his massages for days to come. Elements Massage has taken Covid measures that are safe and I’m comfortable going to my appointments. I definitely recommend Glenn and Elements Massage. Thank you!!

The masseuses are great. I’ve been going here for about two years and had wonderful prenatal massages during my pregnancy. Since Covid, I’ve only gone twice but they have done a great job cleaning and taking precautions for covid, such as using filtered pillow bags below the headrest that allow for comfortable, safe breathing. My experiences felt safe and the massages were excellent. The therapists definitely deserve a generous tip during these challenging times!

I had an amazing experience! Larry was my masseuse and he made me feel very comfortable and relaxed. Highly recommend!

First time getting a professional massage and I’m honestly impressed. My experience was great I can’t wait to tell my family and friends to come here. I felt rejuvenated walking out. The eucalyptus aromatherapy was so nice. Theresa made me feel comfortable and the massage was superb! She found a spot behind my neck that was bothering me and she found it without me even telling her! Amazing. I can’t wait to go back! My shoulders and neck are finally relaxed. Don’t think about it just schedule the appointment. It’s clean and doing great with Covid protocols.

Great massages from therapist, poor customers service. They will miss handled your financial information like they did me, mislead you on policies and hang up on you if you confront them on errors being made under your account. I don’t recommend this location. Try a different location. You maybe get better results, service and respect.

Was a good place to relax. They were not certified to perform certain amenities at the time but still a good experience.

Havent been here

As always it is pleasant going to Elements they always send me home relaxed.

My massage was great.

Ive tried multiple massage therapists, and so far I havent had a bad massage. The place is always clean and the atmosphere relaxing. Its in a prime location and easy to access. Its well worth the money to become a member of Elements Massage. I look forward to my 90 minutes every month.

Theresa is my go-to person for massages and I absolutely adore her. She knows where all my knots on my back are and shes so good at massaging them out! Also love the friendliness of the front-desk staff and overall how clean and professional the environment seems to be. Ive been a customer at this location for 2 years now and Ive never had an issue with this place, and I always look forward to my monthly massages. Keep up the good work!

I’ve had nothing but friendly, professional service from the staff at Elements South Loop. I signed up for their Membership which gives you exceptional discounts on treatments. Thomas has been one of the best massage therapists I’ve ever had and I’ve had my share of body work. He’s knowledgable and has been trained in multiple modalities making his approach unique and effective. Highly recommend.

The atmosphere and staff were great. It was neat, quiet, and peaceful. I really enjoyed my massage. I was asked about my trouble areas and they were attended to. I will be back in the near future.

Wonderful massages. Everyone is professional!

They are awesome, great experience all around! Ive been back twice

Neat and clean. Christine is just amazing!!! Ive been a member and have not been disappointed with their services.

I have been getting massages here since they opened the doors! I refer everyone to Elements. Everyone that I have seen has been amazing. I am seeing Chandler right now and I cannot say enough good things. She has been able to help my chronic pain and I look forward to every visit! All of the staff have been great and the price is great for the area.

Always a wonderful experience! From the front desk to all of the therapists I have been lucky to get a massage from! Moving from the area but excited there is an Elements in my new town so I can continue to support them!

Everyone here is so kind and friendly! From the receptionists, to the actual massage therapists! The bathrooms are always clean, along with the actual massage rooms.They always offer you a bottle of water (either cold or room temp) after your massage, along with leaving you some yummy chocolate, plus a much needed hair tie!They truly do care about your physical health, along with insuring you are comfortable during the massage. They even have breast pillows to make it a little more comfortable while laying on your chest!I have been going here for years, ever since I fractured my back in high school, due to cheerleading! They, along with physical therapy, completely healed my back! So amazing!

I booked for my 1-hour-prenatal massage, and they said the one hour includes the time for me to undress and dress up afterwards. I arrived 15 minutes before the appointment time, and waited in the massage room until 15minutes past my appointment time, and finished 5 minutes early. I received total of 40 minutes of massage for $69, and as I was about to check out, they said there will be additional $10 for prenatal massage which I felt it was deceiving. Moreover, the massage itself was not strong enough, even though I chose the strongest level of massage(4).There are many signs about gratuity with suggested amount. Overall, I felt they are more eager about getting more MONEY and MONEY from each customer than their satisfaction and health.

I had severe back pain and Jason greatly assisted in reducing that pain. Very professional and considerate.

I came to Elements Massage Chicago! because my daughter works here and booked me a massage. She has come to know many of the amazing massage therapists working here. I was booked with Rose. I cant even say enough good things about her and her professionalism. She explained everything beautifully well. I had a 1 hour massage and recommend nothing below that amount of time. I feel wonderful and rejuvenated. Book with her, you wont be disappointed!

I love the professionalism and the cleanliness. I have only gone twice but so far both experiences have been amazing. I loved my first time so much that I immediately signed up for a monthly membership. All the staff are so incredibly nice and accommodating. I cant wait for my next one!

I had a deep tissue massage with Glen. He was very professional, extremely knowledgeable and an expert at his craft! Ive had many, many massages in the past from other states and other countries and Glen is by far the best! He helped with several problem areas as my work is stressful and my body was pleading for muscle relaxation. I left with a total feeling of euphoria; mind and body. Glen made my experience at Elements Massage memorable and simply fantastic. The facility is clean, inviting and the massage rooms are tranquil. Glen offered additional advice for some much needed stretching to help reduce tension in my problem areas. He is a gem and an asset the Elements Massage. If you are looking for the BEST place on the south side of Chicago to get a fabulous massage, Elements Massage in the South loop is your place! Do yourself a tremendous favor, I promise you wont be disappointed! I will be returning. I am meticulously at paying close attention to quality service and this is a place that provides just that from the minute you walk in the door!

My last session with Gloria was great I heard she left during the holidays and that was a shame. I hope she enjoyed her holidays but I’m really glad that she’s back now she really knows how to get the kinks out of my neck thank you so much for helping me in this area I love the new clean mats that you guys put down there so squishy and soft when you set your chin into them.

One of my friends recommended this place for me two months ago when I moved to Chicago. I bought 90 minutes session from Groupon and Dee gave me a great first experience. After that, I keep going back every two weeks. Dee is an experienced therapist and very considerate. She can easily find my pain points and release my pressure. Enjoy every session with relax. I highly recommend Dee!!

Glenn was an excellent massage therapist. He listened to me and spent extra time with a variety of deep tissue techniques on my areas of increased muscle spasm. Glenn’s deep tissue massage therapy was the most direct and accurate amount of pressure I needed to relieve my trigger points. I’m a dedicated athlete and need an experienced deep tissue massage therapist. Glenn is that therapist. I highly recommend him.

The receptionist was amazing and helpful! Shed acknowledged my birthday and even gave me a card! The massage therapist was so attentive and made sure I was okay at all times. Hed did an excellent job! I felt so relaxed and stressed-free getting off the table! Im definitely coming back! Great birthday gift Ive received!

In town for a conference and decided to take a break for some much needed downtime. When I read Glenns bio including advanced experience and knowledge, I felt he would be a great option and I have no regrets. Very professional, communicative and intuitive. The entire staff was welcoming and the experience exceeded my expectations. I felt so re-energized, I decided to take the long walk back to my hotel to enjoy all the sites Chicago offers. Highlight of my trip.

My experience was great, my massage therapist did wonders they have a great CBD oil massage that will helps with all the sore spots you may have. Everyone was nice. The atmosphere was very tranquil.

My recent massage visit was with Pamela and was a great experience. Since the therapist I previously had been seeing is no longer at Elements I had bounced around from a few different people in search of the best person to suit my preferences. I was finally referred to Pamela and will be sticking with her. She was not only very skillful in relaxation techniques but she also provided very useful feedback on self care tips to use in between visits. I would definitely recommend her!

Have had massages at a lot of different places, this was among the cleanest, calmest, most relaxing places I’ve been to! Dee was so amazing- asked for feedback at all the right times. She really payed attention to the areas I mentioned. Felt much longer than 50 minutes! (Which literally never happens)

Sometimes it’s the person not the establishment. Pamela is amazing! I never even considered massages on the regular until I meet her. She’s so professional and caring. Hands down the reason I return time and time again.

The hosting crew is amazingly hospitable and accommodating, and the environment is comfortable and relaxing. I was made to feel very welcomed and valued upon my arrival. My therapist, Sheila, was gracious and polite, and made me feel very appreciated. Her technique was wonderful and consistent with pressure and timing. What I requested was delivered in an excellent fashion and made me dread that it was ending! I look forward to trying many of the therapists there as the book describing each therapist is informative and makes each one intriguing in their background and styles.

I decided I needed a massage after being on crutches for a week. Intake was short and straightforward, and the environment was very relaxing. Dee was incredible and really helped relieve a lot of the tension in my back and shoulders. I definitely recommend booking a session with her especially if youre experiencing a lot of tightness. She was intuitive and applied the perfect amount of pressure.

Booked three 2hr massages for me, my mom, and sister (both flying from out of state for a girls weekend). We confirmed the day before with the salon and we’re told we would get charged it if we didn’t show. 45 min before the massage, they canceled one of the massages as one masseuse did not show. They were unable to rearrange these for us and tried to charge us for canceling the other two massages (we weren’t going to get them if only two of us could). Overall, horrible experience. Would not recommend unless you want to get canceled on 45 min before.

My husband had Angelo for his 1 hour massage. He was so happy with the service. Angelo focused on the areas of most concern to my husband; mainly areas of muscle tightness that develop as a result of his job. My husband left his appointment in a very good mood. I am so appreciative that Angelo carefully listened to my husband’s needs and took such good care of him. Next time my man feels out of sorts -I’m sending him to this spa to see Angelo the magic man.

Very professional staff and the atomosphere is very peaceful and relaxing

I stumbled upon Elements Massage after trying to find a place fairly close to where I get my hair cut and nails done. What I love most about Elements is the recommended care card that clients receive after each massage. After my first massage, my massage therapist took the time to share her feedback for ways to ease my lower back pain including using tennis balls and icing my back. I signed up for the monthly massage club and look forward to recommending this place to friends!

I love everything about it when it’s massage! I look forward to it every month. Glenn is an amazing deep tissue massage therapist, the facilities are always clean and relaxing, and the receptionists are kind and knowledgeable. The monthly plan that I use is a wonderful deal! I would definitely recommend!

My massage therapist had the hands of gold. He found every knot and worked it out. I walked in tense and left feeling as if I was walking on a cloud. He was extremely attentive to every need of my body. He always made sure the pressure was just right. I felt very comfortable and wished I lived in the same state, because he surely would have become my monthly massage therapist. Not to mention I got a Groupon for a 90 minute Massage, so he took his time. It was totally worth every dime and then some.

I couldn’t be more disappointed with the service and professionalism of this business. I went for a great prenatal massage back in February and immediately made a follow up appointment for today. I walked in to find out that my massage was canceled and I was never notified, I received no email or voicemails letting me know that I was taken off of their schedule. The receptionist couldn’t have been less helpful or accommodating for their mistake as I had another friend waiting for a massage to. I will never return or suggest this business to anyone.Follow up to Response from Anthony-Thank you for responding to my review. To be clear, regardless if my husband called that is not his responsibility to relay that message to me. For all he new, we were going somewhere else, so that should not count as your point of contact. While I appreciate the gesture of a compmentary massage, it was never offered to us as Anthony suggested by the receptionist. The only thing the receptionist suggested is that we look into another day down the road, which would not work. My friend did not get her massage because if I could not get one as we planned, what was the point. Best of luck with your business and customer service in the future.

Tracy did a phenomenal job. She found some spots on my back and arm that she completely released and I feel so much better since that. Very friendly and educated me on some stretches and postures to help my hips and back. Knowledgeable and really pays attention.

The receptionists are always helpful (in person and on the phone) with scheduling and making recommendations for services. Massage therapists are attentive and do a wonderful job. Depending on which room you are in, the walls/doors could be better sound-proofed, as sometimes you can hear people in adjacent rooms or the hallway.

Sheila is the best! I compete in bodybuilding competitions so effective massages are vital from my intense training sessions. Her techniques and pressure amounts are perfect.

One of the best massages Ive had in a very long time!

Always a great massage! Reception staff, helpful and friendly.

The massage was decent. I paid full price $130.00 for 90 minutes because Im not about to get stuck with a monthly charge for services of $99.00. Dont fall for the offers and dont sign for the auto debit. Its like signing for a time share, you cant get out of it. Just go as needed and stop looking for discounts. they never work out for busy professionals.

Reception staff was so friendly! Glenn is a wonderful masseuse... Asked a lot of questions and is very intuitive to where the pain is. He gave me exercises to do at home. I am looking for to going back!

Congratulations Chicago sky

Found this place through Groupon, and am very happy I did. Ive had shoulder pain for a long time, and was so much better after the first visit, Eric was one of the best therapists that I have ever worked with. He is knowledgeable and knew just the right pressure and spots to work. I am now a member and have been back several times Everyone is always very friendly and professional.

Tamekia is an exceptional massage therapist. She has been a professional therapist for 18 years, and she applies her knowledge and experience very skillfully. I am extremely happy with the service, the rooms, and the staff. Thank you!

I really enjoyed Yolanda. She not only massaged me but she educated me. Im drinking so much water and sleeping a lot this week because of the things she said during our appointment. She was very friendly and helpful!

I love this place. Great front desk staff and Yolanda is my go to therapist. She really understands the sources of tension and has approached some of my issues with new techniques that have truly helped. It is definitely not a run of the mill massage by someone going through the motions. I also just visited Massage Envy recently because I received a gift card and wow, what a difference. Elements is not trying to constantly upsell you and, ironically, I signed up for a membership on my own. Let your work sell you, not the staff constantly harassing 3-4 times during the visit.

Everyone/everything about this location is fantastic. The two one star reviewers bringing down their rating is a shame.This location is so helpful, everyone has great customer service skills; from the therapists (worked with Glenn, Tashata, Evelyn) to the front desk staff (Matt!).The massage therapists are all professional and when someone says you are not working with them, it means you are not relaxed and your muscles are fighting them which is no benefit to you, so I am sure the reviewer that gave the one star about that must have tight muscles.I have had many massages and came to Elements because I wanted to do a couples massage. After that massage I was hooked and then signed up for the monthly massage program. I am a fun of high end spas offering massages and not into chain places, but this location I feel operates similar to a high end spa. There rooms and lobby are clean, they offer water while you wait, and after. They have heated massage tables. Seriously I can not speak more highly about this place.

Professional staff, comfortable and clean environment. I love the hair-tie, water, and chocolate in the the room to add a little nice personal touch. Great therapists who always give a nice massage.

Yolanda had the perfect touch! She has a very calming vibe. Her pressure was perfect throughout the entire massage. I loved it!

Friendly staff. The heated tables and music was nice to relax me during the session. I loved the little water and chocolate I got after my massage. However, dont get there before 9 if you have a 9am appointment. The door will be locked.

I had an hour long massage with Dee and she was incredible. One of the best massages Ive ever had. Go see Dee!

One of the best massages.

I am a repeat customer and pleased with the services offered. They are fair to customers and give private service. The hours are convenient for people who work and during the holiday seasons.Thank you--Kanika Sago (Ms. Sago)

Services are always wonderful. Sheila is an excellent therapist. The front desk is always friendly and accommodating

I love how clean the place is, The staff is extremely professional! And De is one of the best massage therapist that I have ever encountered! AWESOME SERVICE!!!

Finally found a therapist with great IT band skills. Recommend all runners schedule a session with Vince.

I bought a massage for my GF for Valentines day, she said the massage was great but the experience was ruined by the receptionist after. They had trouble with the gift card/promotion and were very pushy about signing up for a membership. Her words not mine i will not go back because of that lady. Maybe in the future save the sales for a follow up call, not right after a relaxing massage.

Teresa is the bomb. 👍

Absolutely amazing! This was one of the best massages I’ve had. I walked in stressed with a headache and out the door falling asleep.

I received an excellent massage here. The staff is professional here; from the front desk to the massage therapists. I will be back.

Very warm and welcoming. Thomas is the BEST!

Nick is the best massuse, hes a good, that hes booked months in advance, he makes me feel special.

Employees are very professional and pleasant. Clean establishment, very nice!

This place is wonderful. Had back pain for a long time, and after one visit, I was feeling so much better! Everyone is always very friendly and professional.

Glenn is, hands down, the best massage therapist Ive ever had. He is skilled and highly capable, but also intuitive and insightful about his clients body, its needs, and its response to his action.

The staff is great. They know what they are doing.

Great spot. I sighed up for once a month message!

Do yourself a favor and book with Pamela. Was the single best massage I’ve ever had.

Last time I was there was not pleased with the receptionists customer service skills.

Good recommendations from the scheduling person on which massage therapist to work with. It is hard to find parking during weekdays, and do not go when there is a Bears game or a concert.

Fast availability, professional service, good price and...excellent massages. Highly recommended!

They accommodated me on a last minute walk-in basis. Massage was great.

Attentive, personable and a great place to get a massage.

Really great massage - just enough pressure for a great price.

Amazing relaxing experience!Anyone with high stress levels should try it.

Emerita is fantastic, and the associates at the front desk are always welcoming and all Smiles!

Christine was excellent! Definitely going back!

Excellent service - enjoyed my experience

I work at this place , great massage therapist, good service , clean and great location

Love the felicity and the massage!Very peaceful

Solid experience. Kind of a run of the mill massage location (like hands and stone, massage envy).

Great service, highly professional.

Monthly member and really enjoy it!