I bought a 50m couples massage. This was my first table massage (which I desperately needed) and it was just okay. Im giving a lower rating because the whirlpool is down for maintenance and I was mislead to think the pool would be heated. Even the attendant thought the water was 85°F. It was more like 65°F and I did not get in. So I did not really enjoy the facilities included with the purchase of the couples massage, and did not experience a good value.I was also extremely upset that they do not have true plus size robes available. Am I the only big person to go here? The robe was labeled XXXL but was more like an L or XL. Staff did not seem to care about my situation and discomfort. No apologies rendered, terrible customer service.To reiterate, do not lie about having a heated pool. False advertising. Upset. Not returning.
Top notch. Impeccable service, friendly staff and a wonderful massage! They even remembered our anniversary and Im not sure how they knew? Great stuff!
Went during the week with a friend. Was an awesome time. Many saunas, pools, and lounging areas. We walked out of there relaxed and refreshed.
Wonderful massage. Very accommodating. Professional. Schedule was quite busy (New Years weekend) so recommend booking in advance of arrival even.
My fiance took me here and it was awesome such a great back rub & deep massage wonderful service from an attentive masseuse.
Outstanding service and facilities
Very professiona
Chicagos best
It is a Gym that is well equipped