This could be a nice and welcoming experience but I am very disappointed by this clinic and their lack of professionalism regarding the clarity of information and knowledge about insurance policies. I had a visit recently and before going to clinic and after getting there I specifically asked if my insurance is going to cover my visit entirely and the answer was Yes every time. Then I received this surprise bill in my mail and have to pay for visit out of pocket. They will try to blame insurance and you, dont fall for it. Obviously people in charge in this clinic have no idea, that they are gaining patients trust without committing to what they claim. Train your staff and if you are not sure about the official procedures regarding policies, just simply say we dont know. Do not obligate patients to visit and end up paying out of pocket when they did not plan to, and you as a patient make sure to do a complete research about coverage of your insurance before being trapped in such unpleasant situation because these people are not responsible enough to take responsibility of their mistakes and ruining your trust.

Friendly staff, they have great recommendations on products to use and I feel safe and comfortable coming here and being myself and asking questions. 10/10

Dr. Patel is fantastic. Kind, empathetic, thorough, and efficient - she makes the annual mole check a breeze. The new office space is very easy to navigate.

Dr. Patel is caring, knowledgeable, and professional. I had melasma that was impacting my confidence and sucking time out of my life as I tried to camouflage it with makeup. My previous derm wanted me to spend more and more money on laser treatments which helped at first but then made less impact as time went on. Dr. Patel worked with me to find a solution. I also get many other treatments done here and regularly see Sarah for silk peels. I’m thrilled with my experience as a patient here.

I am an outdoor endurance athlete and artificial intelligence engineer. I also have very fair skin.I saw Dr James Ida and I can tell you he is one of the best dermatologists I’ve seen hands down. I have no affiliation with him or this practice and picked him based off my insurance and his credentials. He was very thorough, knowledgeable, patient and went out of his way to be comforting and to make sure I understood all the issues they found. He followed up with me time and time again and surpassed expectation. My parents are both medical doctors and I have seen many specialist for many different issues over the years. I highly recommend Dr Ida to anyone.

Youre treated as valued person, not just a number. Also, Ive never met a dermatologist that was so down to earth without sugar coating the situation. Hes a great guy who never rushed me out of the office and always made sure to listen to and address all of my concerns. Im not mentioning his name because hes leaving the practice. Hell be missed! :(

I highly recommend Dr. Patel and her staff! I had such a wonderful experience there. From making my appointment over the phone, to check out, each experience was 5 stars! The atmosphere is friendly, helpful, and professional.

Dr. Patel is both thorough and knowledgeable in all aspects of skin issues and care. She took a lot of time with me to address my concerns and her office staff has always been very kind and inviting. Appointments are timely, easy to make and convenient to get to in a building where there is parking. This is so helpful to me as I am a busy working mom who needs to be with a physician that is accommodating and accessible. I would highly recommend her!

Dr. Patel provides excellent care and is friendly and caring. Ive recommended her to friends and family. Those who have gone loved her too.

I had a great experience with Dr. Patel! It was my first annual skin exam, and she made me feel beyond comfortable about it. Not only was she thorough, but she also had a great bed side manner walking me through the process. Would HIGHLY recommend Dr. Patel and her staff!

Dr. Patel is so caring, thoughtful and knowledgeable. She is very gentle also, which I appreciate. I have been seeing her for 7 years, with everything from sun spots and checking for melanomas, and cosmetic injections. She is a talent at cosmetic injections! Knew a lot more than my plastic surgeon! I would not even go somewhere else!

Doctor Ida is very friendly and helpful. I would recommend him

Strongly recommend looking somewhere else for more reasonable pricing for prescription!!Got prescribed for JUBLIA for $600 and RXSavingsSolutions (employer provided prescription solution software) found Ciclopirox for $23.Got prescribed for Ketoconazole for $200 and found Ciclopirox cream instead for $9...

Very professional, DR IDA really takes his time with patients and will make sure you are fully knowledgeable about your health. Highly recommended .

I had the worst expirence at D&A. I had a few concerns I wanted to address although they told me I could only discuss one. I understood and preceded to talk about my face acne the doctor took exactly 3 minutes to address it and ran out of the room. Not allowing me to even express my questions or concerns. I expressed my dissatisfaction with the assistant and she was extreamly rude. I told her I was unhappy and I atleast expected 15 minutes of the doctors time she stated he’s already with another patient and we can address my concerns on my following appointment. My appointment was at 1 and he was with another patient at 1:03 . I’m not going to pay a 50 co pay and anything else they bill me for 3 min of the drs time. I expressed my concerns with the front desk she was nice and offered to try getting the dr back although after I stated what the assistant said she looked taken back and apologized.Overall extreamly unhappy with this rushed service the staff doesn’t care about the patients they care about seeing as many they can in one day.

Strongly do not recommend1) During the appointment the doctor, a dermatologist, asked my wife if she had been to a gynecologist recently and if she wanted him to “take a look”. She has been to other dermatologists and this has never happened. We have discussed this encounter with several other practitioners, all of whom said that seemed very unorthodox.2) Upon notifying the office manager of this issue, she was unhelpful. The front desk offered poor customer service as well.3) The procedures performed were not done effectively, as he had to take multiple passes, which increases scarring. He used a scalpel, which leads to more scarring than more precise and effective techniques, such as a punch biopsy or shaving.4) The charges seem exhorbitant, as described in other reviews, and did not include any follow-up services for the spots that were not fully removed. Additionally, he insisted upon removing 3 spots, all of which had recently been viewed by another doctor who said they did not need to be removed. Upon excision, all biopsy results were negative.

Great doctor with a very convenient location downtown. Office space is top notch and amazingly clean.

The doctor is nice enough but their office hustles you if youre not paying attention or not well informed. I was prescribed an expensive brand name version of minocycline and told I had to call around for the best price and then use a coupon the doctor provided to get it. I called the assistant out on the fact that there are much cheaper generics of minocycline and I wouldnt have to jump through hoops to get them. She told me Shed ask but they wont work and my skin wont improve (the FDA has proven NO difference in efficacy between brand and generic). After forcing the assistant to talk to Dr. Patel, I was immediately switched to doxycycline, which is about 6 times cheaper and equally effective.I was then prescribed Retin-A and told I can only buy it from their office - wrong. Tretinoin cream can be purchased with prescription at any pharmacy but the doctor refused to write a prescription to take to my pharmacy. I was then put on 2 other drugs and told I had to get them call to get them through 2 different, no-name pharmacies in the Chicago area.I understand the margins are narrow in a dermatology practice but this doctor/practice is DEFINITELY getting kickbacks somewhere down the line from these pharmacies and/or telling patients they have to use the coupon provided to purchase ridiculously expensive brand name drugs when the doctor knows full well theres a generic available.

The way this doctor charges should be illegal! I was charged over $400 because I had a cosmetic question which the esthetician spent about 1 minute answering. $400 for 1 minute of your time??

Terrible experience.