Josh is an amazingly helpful, patient, competent, and legendary (hes helped me THRICE now) customer service human. I cant state enough how his willingness to listen to me was and is appreciated.

Thank you Ms. Cathy Vlenzuela. Cathy help me out with my account that I could not get into. She was fast and fun to work with. Cathy solved my problem. jplynch1

Great help and very patience!

5 stars for Cathy Valenzuela, Chicago Actors Fcu Branch Manager.Ms.Valenzuela is a competent & congenial manager -Hurrah!

Cathy Valenzuela at the Actors Federal Credit Union in Chicago went above and beyond the cll of duty in assisting me, a long-time member, in the arduous process of setting myself up as a new user on card nav and de-fanging a Cash-App scam that seemed about to strike. Thank you. Excellent and necessary customer service.

I received exceptional service in resolving a very important issue.The 2 reps I worked with Cathy Valenzuela & Lissette worked diligently with me to get it handled. My experiences with the ActorsFCU have always been outstanding.

The Member Service Rep Cathy Valenzuela at the NYC branch was very helpful and knowledgeable with my concerns. She not only walked me through the process she stayed on the phone to make sure I was completely satisfied with my concerns. Give her a promotion or better yet a raise

Small but great: good services, fair rates, helpful staff with a lot of ways to accommodate remote users/those who may not have easy access to branch offices.

Cathy Valenzuela, she help me to open a Coogan Trust Account . She did great job I really appreciate her attention on the phone and online . Thanks

Very personable customer service!

Kathy Valenzuela Rocks!!!