Just to be clear, this review is not about the therapy from the office. I was a new patient over telehealth, and had amazing sessions with my therapist! However, the reason for the low star review was because of the poor communication with the office or management.As a new patient, I had a question about my invoice so I called the number provided on the invoice, which is same on the website, this google page, and on the documents provided by the office. I left a few voicemails, and received no response. My card was charged without any prior warning, verbal/written consent, or a payment plan set up. I called again, nothing. I tried emailing, was also ignored.Once I finally got a hold of someone on the phone, she seemed confused or surprised, and emailed my therapist. A few days later, I tried to follow up because I hadnt heard anything, and received no response.I was essentially left to my own devices, since none of the email or phone numbers were responsive. Once I figured out a way on my own, I got a hold of my therapist, and everything was cleared up.I understand that things happen, its not a huge deal. However as a new patient, Im not familiar with the telehealth system they use or their payment system. If Im not supposed to contact the number or email on the invoice or website, I wouldve really appreciated someone responding or at least directing me to the correct contact.

Ive utilized therapy services from many different providers over the years. My therapist, David, at Accepting Therapy has been so supportive, flexible and kind. Im proud of the work weve done together and I look forward to our sessions knowing that I will leave feeling better than I arrived. I encourage anyone who is thinking about therapy to consider Accepting Therapys services!

Im a colleague of Dr. Silvas and cannot speak highly enough of her. She is very professional, knowledgeable, and great at what she does. She inspires and motivates me as a counselor because of who she is, and recommend her to those seeking help at one of her clinics.

I have loved my experience with my therapist at Accepting. Very professional, timely, great communication and understanding when I needed to reschedule. I am very grateful to them for the help they have provided me.

As a colleague of Saba Aqel, she emphasizes the importance of creating a safe space for her clients while meeting them where they are at in the moment. She is sensitive to each of her individual clients needs and provides a collaborative approach with her clients to assist them with the growth process. She is a flexible, dependable, and knowledgeable counselor.

This is an anonymous review from a participant of the Self-Confidence Workshop:Overall, how satisfied were you with the Self-Confidence workshop?5How would you rate...... the facilitator of the workshop?5... organization of the workshop?5Was there too much, not enough, or the right amount of hands-on activities?Just rightWas the workshop better, worse, or about what you expected?About what I expectedWhat did you like most about the Self-Confidence workshop?We focused on MEWhat did you learn today that you anticipate using in your life?Learn to accept you. People will judge because they are unhappy with themselves and because they do not have confidence.How likely is it that you would recommend it to a friend or colleague?9

As a former colleague of Valerie Hughes, I’m happy to know that she has transitioned to such a lovely, caring, and trusted therapy practice. Happy Therapy(Ing)!