Planned Parenthood - Austin Health Center
5937 W Chicago Ave, Chicago, IL 60651, United States

Review №1

The staff are all incredibly professional and kind. I felt very safe inside the facility. My wait time was about 45 minutes, but that feels typical for a doctors visit. Also my appointment was the last of the day, so that probably had something to do with it. Im definitely going back. Best staff out of the 4 PP locations Ive been to in the Chicagoland area.

Review №2

Every single person that works here is lovely. I love this location i always feel welcome and comfortable its never awkward. They answer all your questions and go into detail if you need help understanding something. Highly recommend keep up the good work ladies

Review №3

The staff could be a little more friendly and helpful. The services provided were great though. & i didnt wait long to be seen

Review №4

I don’t know why some people complain about the waiting time here. The receptionist was really nice I was called in 10 minutes after checking in and the manager who was checking my vital signs was super nice so was the nurse practitioner. In live all the way in the suburbs and will go again if I need anything.

Review №5

They wont help me with my pregnancy. I have county care and they wont give me a pregnancy test even thoughy insurance covers it, I need a proof of pregnancy immediately for methadone or Ill end up in the hospital. I cant believe they reject people for what they are paid for, its also covered by insurance. Im really screwed and I feel bad for anyone looking for other options,had I just signed up for an abortion of be helped since it was the only pregnancy option on the phone, its not the only thing people are supposed to get help with there and I feel seriously bad for pregnant addicts and women who cant

Review №6

It all depends on the experience you have. Some people cancel their appointments and youre seen early. Other times they are over booked because people want to talk, talk, talk instead of letting everyone do their jobs and leave. I go as early as I can, I want to be the first one in the doors and thats when I get out the fastest. I wait a long time when I come later in the week and later in the day. Great staff and doctors. When they do see you they show care and professionalism.I like this place when I schedule my appointments early. I guess you have to find the times and days that they arent busy!Good luck I hope I helped!

Review №7

Was a bit nervous because Id never been to a PP before but the staff dissolved any doubts I had almost instantly. Everyone was just so friendly and helpful, will definitely be returning in the future if need be!

Review №8

Been going here for a couple years now, theyre always nice and help you out if you are in a stance financially. Sometimes my wait is longer than most but they always make sure I leave satisfied.

Review №9

If I could give them a negative 5 I would. I had scheduled an appointment to remove and replace my implanon. when i got there they request for me to get a stroller for my three-year-old daughter because I wouldnt be able to carry her. I walk to my car get her stroller and come back and they tell me to take a seat and wait to be called. They have me wait for 25 minutes and they call my name to tell me that I cannot be seen because I have my daughter with me. And its their policy that no kids are allowed in the clinic. They never mentioned that when I scheduled the appointment, and they waited 25 minutes after to tell me.

Review №10

Everyone is sooo nice and friendly and they’re all super pleasant. I don’t even feel like I’m waiting a long time tbh. I love this location.

Review №11

After waiting in the waiting room for TWO hours, I was finally able to get my appointment, despite it being late. I did what I was told and I answered a few questions by the nurse which she promptly told me to change and put a sheet over myself while the doctor came in. Surprise surprise, I was naked from the waist down with nothing but a sheet in the doctors room for 30 mins before I got any service.

Review №12

Takes them 40 minutes to give you a birth control refill. don’t go in an hour before they close ( 6 pm!! ) because their attitude will be at an all time high. mostly speaking for the lady that gives out the prescriptions believe their name was maria. one of the receptionists didn’t even know how to check if they accepted my insurance or not. will not be returning here anymore!

Review №13

Never had a problem. I actually switched from my regular doctor at UIC hospital to here because the commute was easier quicker and no where from where I live.. I never had to wait more then 10-15 mins and while Im in the back in the doctors office it was always in and out and I do my exams as well as get my depo shot

Review №14

On the website it states Most birth control and annual well-woman exams will be covered for free, with no copay. I drove 40 minutes to this place just to find out they were going to charge me $160 before I even signed in!! I couldve stayed near my house and avoided the send off if they werent falsely advertising!! What a waste of time and gas!!

Review №15

Apparently an appointment time doesnt mean anything, scheduled for 11:00 and still here at 12:30

1 Photos
3.4 Rating
  • Address:5937 W Chicago Ave, Chicago, IL 60651, United States
  • Site:
  • Phone:+1 773-287-2020
  • Abortion clinic
  • Women's health clinic
Working hours
  • Monday:Closed
  • Tuesday:Closed
  • Wednesday:8:45am–6pm
  • Thursday:8:45am–6pm
  • Friday:7:45am–5pm
  • Saturday:7:45am–5pm
  • Sunday:Closed
Service options
  • Online care:Yes
  • Wheelchair-accessible entrance:Yes
  • Wheelchair-accessible toilet:No
  • Appointments recommended:Yes
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